Teaching Guide 2016/2017

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Teaching Guide 2016/2017 The new global tourism environment Master s in Innovation and Tourism Marketing On campus method

Index Brief subject description...3 Previous requirements...3 Objectives of the subject...3 Competences and leaning results...4 Methodology...5 Syllabus...5 Relation to other disciplines of the study program...7 Assessment system...7 Bibliography and reference sources...7 Webs related...8 Study recommendations...8 Instructional materials...8

The new global tourism environment Module: Tourist environment and the importance of innovation Subject: The new global tourism environment Nature: On campus Number of ECTS: 6 Time unit: 1st Teacher of the subject: Margarita Capdepón Frías Email: mcapdepon@ucam.edu Schedule of attention: Mondays and Wednesdays form 9.30 am to 11.30 am. Module, subject or course Teacher/Coordinator: Maria Dolores Gil Quiles Brief subject description Tourism is a socio-economic activity that involves many services and practices and it is deeply embedded in a fast, changing and dynamic environment. This subject provides the essential theoretical framework to understand this complex sector in order to help students not only to learn basic tourism concepts and definitions but also to understand the rest of the Master s subjects. Also, it is very important to know some of the global trends, risks and challenges that will affect activity in the future, both in a positive and negative sense. Previous requirements Not needed Objectives of the subject 1. Obtain knowledge and skills to manage tourism organization environment efficiently 2. Understand the essential keys of tourism innovation; information management; governance and technological development as a way for an optimal environment management.

Competences and leaning results General Competences G1: To know how to implement the acquired knowledge and have the resolution capacity of those problems related to innovation and marketing within the touristic field. G2: To be able to draw up reflections about the ethical and social possibilities that take part in within the touristic field by integrating knowledge and information. G3: To acquire abilities by means of the teaching-learning process that allows them to go on with self-training within to innovation and marketing. G4: To acquire and consolidate the initiative and the entrepreneurial spirit to start projects related to innovation and marketing within the touristic field. G5: To be able to look for and organize information from different sources and interpret the results obtained in order to elaborate reports. Specific Competences CEM1: To know the changes in the touristic scenario leading to the change in the development of management in innovation and technology within this field. CEM10: To know the concepts of a culture, attitudes and behaviors directed to innovation and marketing in the touristic field.

Methodology Metholology Hours Hours of face to face work Hours of non face to face work Theoretical exposition 27 Discussion groups, Seminars 9 45 hours (30 %) Assessment 9 Personal study 47,25 Task preparation and exposition 31,5 105 hours (60 %) Scientific Article analysis y Bibliographic 26,25 search TOTAL 150 45 105 Syllabus Program of theoretical training UNIT 1 I. Tourism introducction and current picture 1. Our time and future scenarios 2. Analysis and international tourism market structure and its opportunities 3. Development and employ contribution. 4. Sort and medium term tourism prospects: tourism on the 2030 horizon II. Spanish tourism evolution in the international context 1. International leadership 2. Emitting markets, international tourist profile, Spanish emitting

UNIT 2 III. Challenge and trend that affect tourism activity 1. Deep changes produced by innovation, information management and TICs. 2. Deep demographic changes 3. New tourists: behavior change and characteristics. Mobility increase. 4. Others UNIT 3 IV. Knowledge society: data, information, intelligence 1. Information battle 2. Smart, digital change expression 3. Information management challenges and solutions: Big data opportunity UNIT 4 V. World tourism development new scenarios: smart tourism destinations 1. Urban tourism activities: Initiative, elements and technological solutions 2. Smart tourism destinations challenges 3. Why do tourism destinations develop? 4. Guideline for a smarter increase of tourism destinations Program of practice training Case study unit 2: Markets, tourists and experiences Case study unit 3: Tourism information management

Case study unit 4: Urban tourism destination pressure management Relation to other disciplines of the study program - The public support to the development of technology in tourism. - Innovation and tourism's marketing management. - Final master project. Assessment system February/June Call: - Presentation in class: 70% of total grade - Attendance and participation: 30% of total grade - Presentation in class: 70% of total grade September Call: - Attendance and participation: 30% of total grade Bibliography and reference sources Basic bibliography Candela, G. & Figini, P. (2012). The economics of tourism destinations. Springer. Chapter 2. Cooper, C., Fletcher, J. Fyall, A., Gilbert, D. & Wanhill, S. (2007). Tourism. Principles and practice. 4 th Edition. Elservier. 1997. Tisdell, C.A. (ed.) (2013). Handbook of tourism economics. Analysis, new applications and case studies. World Scientific Publishing Yeoman. I. (2012). 2050-Tomorrow s tourism. Channel view publications.

Complementary bibliography United Nations, World Tourism Organization (2010). Intenational recommendations for tourism statistics 2008. New York: United Nations Publication. World Tourism Organization (2012). Tourism and intangible cultural heritage. Madrid: UNWTO. World Tourism Organization. European Comission (2013). Sustainable Tourism for Development Guidebook. Enhancing capacities for Sustainable Tourism for development in developing countries Madrid: UNWTO Webs related World Tourism Organization (UNWTO): http://www2.unwto.org/ World Travel & Tourism Council (WTTC): http://www.wttc.org/ UNESCO: http://whc.unesco.org/ International Labour Organization: http://www.ilo.org/global/lang--en/index.htm BMI Research: http://www.bmiresearch.com/ Study recommendations There are not study recommendations. Instructional materials Not needed.