Step by Step Installation Instructions. Poly Shutters. Customer Service or visit us online at smithandnoble.com

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Step by Step Installation Instructions Poly Shutters Customer Service 800.248.8888 or visit us online at smithandnoble.com

Thank you for purchasing from smith+noble. Your new window treatments have been custom crafted from the highest quality materials. Once installed, they will provide you with a lifetime of beauty and trouble-free use. Installing your new shade is easy. Simply follow our step-by-step instructions. We recommend that you read through all the instructions before you start. If you have questions, our customer service representatives are available at 800.248.8888. Do not dispose of packaging until the shade is operating to your satisfaction. Table of Contents Getting Started...3 Parts of the Shutter...4 Metal Bracket Assembly...5 Assemble the Frame... 6-7 Installing the Shutters... 8-10 Leveling/Squaring the Panels...11 Panel Lock Ramp Installation... 12-13 Cap Screw Holes...13 Magnet Catch Placement...14 Operation...15 Care and Cleaning...15 Safety...16 Warranty...back page For assistance, call smith+noble Customer Service at 800.248.8888 Visit our website at smithandnoble.com 1 2

Getting Started Parts of the Shutter Remove the shutters from the packaging. All panels are marked. Do not mix the panels when there are multiple sets of shutters. Do not dispose of packaging until the shutter is operating to your satisfaction. TOP CORNER KEY Check the diagram to make sure you have all the parts needed for the appropriate type of installation. Tools you may need to install your shutters: pencil, screwdriver, 1 4" nut driver, level, pliers, hammer or rubber mallet, tape measure and a 1 8" drill with assorted drill bits, non-marring hammer with 1" head, caulk or sealant, contact cement. TILT ROD LOUVERS DIVIDER RAIL LEFT HOLE RIGHT Wallboard Or Plaster: Use a secure fastener designed for hollow wall applications. Metal: Pre-drill holes and use the included screws. NOTE: When installing screws with a drill, be careful not to over-tighten. This may cause the screw to break off in the wall or window frame. HOLES Concrete, Stone, Brick Or Tile: Use a masonry drill and appropriate plugs, anchors or screws. self drilling anchor toggle bolt molly bolt screws (included) SHUTTER S BOTTOM Note: When selecting a fastener, make sure it is designed to support the weight of the product being installed. Follow the fastener manufacturer s instructions for proper installation of the fastener. 3 Getting Started Parts of the Shutter 4

Frames Assemble the Frame L-Brackets The trim frame will also include metal L brackets which are attached to the back side of the frame. With the frame face down, set a metal L bracket on the back of the frame in each corner Using the supplied screws, (#6 x 5 8"), place 4 screws in each bracket to firmly secure the corners. If minor gaps appear, use caulk or sealant to seal the corners once the shutter is completely installed. Trim Frames The face of this frame resembles some window trim and is used for inside mount applications only. The decorative flange hangs over the edge of the opening onto the face of the wall, while the rest of the frame is mounted inside the opening. TRIM WITH PANEL LOCK GROOVE METAL L-BRACKET TILT ROD LOUVERS DIVIDER RAIL LEFT TOP SHUTTER S BOTTOM CORNER KEY HOLE RIGHT HOLES All Frames will be identified with removable labels. Match the line number of the frame with the line number of the panel. Do not remove the labels until the product is installed. Assemble the frame. Lay frame sides flat beside the panels to ensure that the frames will be assembled correctly and that the hinges on the panels and the frames will be in alignment. Frames are pre-drilled with installation holes. Installation holes are located just below each hinge on the side frames (except bottom hole is located just above the bottom hinge). Top and bottom frames should have evenly spaced holes no more than 16" apart. Insert the plastic corner keys into both ends of the top and bottom frames. NOTE: Bonding is only required for an outside mount L-frame application. The Trim Frame is not designed to be used on windows with existing trim or molding. It includes groove for Panel Lock. 5 Frames Assemble the Frame 6

Assemble the Frame (con't) Slide the corner key that is in the top and bottom frames into the end of each side frame. Using a rubber mallet hammer, give a firm tap to the frame to ensure the corner keys are fully engaged. Installing the Shutters Make sure the frame has been properly assembled and is right side up. The top of the frame is indicated by a greater amount of distance from the top of the top hinge to the edge of the frame. Top Fasten the frame. Insert a screw in both the left and right top side frame holes. Secure the left screw first. Make sure the frame is level and then secure the screw on the right. Now you can hang the panels. Set the panel(s) in the frame and insert the hinge pins of the top and bottom hinges only. Bottom Squareness Adjustments Next you will square or level the panels to the opening. Move the bottom frame left or right until the panels are level. If this does not work, move the left frame up or down until the panels are level. Continue this with the right frame until you get the panels level. 7 Assemble the Frame Installing the Shutters 8

Installing the Shutters (con't) Installing the Shutters (con't) When the panels are level within the frame, hold the frame in position and place a screw in the middle bottom frame hole. Make sure the bottom frame is level before setting screws. If minor support or leveling is required, turn the adjustable jamb cap (also called Panel Locks) at the bottom of the vertical jamb stile to the required spot. Fasten the remaining screws. Insert the screws into the remaining holes. Check to ensure that the panels are level after each screw has been screwed into position. Bottom Rail Bottom Frame Stile Bottom Rail Rotate clockwise to retract screw and counterclockwise to extend screw. NOTE: In most cases the window frames are not plumb. Hinge shims will likely be needed to properly align hinges and allow proper panel operation. TILT ROD LOUVERS DIVIDER RAIL LEFT TOP SHUTTER S BOTTOM Illustration applies to all frame styles CORNER KEY HOLE RIGHT HOLES Inside Mount L-, Z- or Trim Frames Place frame in opening. Make sure the frame has been properly assembled and is right side up. Labels will identify each frame piece. Center the frame in the opening. Insert screws (#8 x 1 1 2") into the pre-drilled holes of the top of each side frame. Set the screws into the window jambs. Place frame in opening. The top of the frame is indicated by a greater amount of distance from the top of the top hinge to the edge of the frame. The label will indicate left and right sides, but labels do not indicate top and bottom frames, as they are usually interchangeable. Fasten the frame. Most frames have pre-drilled holes placed for ease of installation. Insert a screws (#8 x 1 1 2") in both the left and right top side frame holes. Center the frame in the opening, then set the screw into the window jambs. The Panel Lock system does not require any installation when 4-sided frames are used. The Panel Lock caps have already been installed in the ends of the stiles. The plungers lock into the groove of the frame. If you received magnets, see Magnet & Catch Placement section for Installation details. NOTE: If the frame is significantly smaller than the opening size, then do not overtighten the screws. Overtightening the screws will cause the frame to distort. Now you can hang the panels. Set the panel(s) in the frame and insert the hinge pins of the top and bottom hinges only. 9 Installing the Shutters Installing the Shutters 10

Leveling/Squaring the Panels Panel Lock Installation Move bottom frame left or right until the panels are level. If this does not work then remove the top left screw and move the left frame side up or down until the panels are level. Once level, set the screw back into the window opening. If this does not work then try repeating for the right side frame. (Also could remove the top right installation screw. Loosen or tighten the top left side screw until the panels are level then re-install the top right screw). Squareness Adjustments Inside Mount L-Frame Window Fastener Window Jam Outside Mount Casing Frame Recess 3 8" Diameter Holes The Panel Lock system does not require any installation when 4-sided frames are used. The Panel Lock caps have already been installed in the ends of the stiles. The plungers lock into the groove of the frame. If you received magnets with the L-Frame, see Magnet & Catch Placement section for Installation details. When the panels are level and square within the frame, hold the bottom frame in position and set a screw in the middle bottom frame hole. NOTE: Setting a bottom screw may not be possible due to marble window sills, etc. If this is the case, set screws in the lower side frame holes. NOTE: Setting a bottom screw may not be possible due to marble window sills, etc. If this is the case, set screws in the lower side frame holes. Inside Mount L-Frames Only When magnets are supplied, minor support or leveling can be achieved by turning the adjustable jamb cap at the bottom of the vertical jamb (stile) to the required spot. Fasten the remaining screws. Insert screws in the remaining holes and check to ensure panels are level after every screw has been set into position. Bottom Rail Bottom Frame Stile Bottom Rail Rotate clockwise to retract screw and counterclockwise to extend screw. NOTE: In most cases the window frames are not plumb. Hinge shims will likely be needed to properly align hinges and allow proper panel operation. PANEL Panel LOCK Lock SPRING Spring Loaded LOADED Plunger PLUNGER Mark center MARK of each CENTER plunger OF EACH with a pencil PLUNGER WITH A PENCIL Once the shutters and panels have been installed, make a mark on the frame with a pencil to show where the center of the Panel Lock Plunger is located. Open the panel(s). Place the Panel Lock Ramp on the sill or window frame. The front edge of the ramp should be set back 1/8" from the front of the panel. Center the ramp on the line marking the plunger location. Mark the center of each screw hole of each Ramp. 11 Leveling & Squaring the Panels Panel Lock Installation 12

Panel Lock Installation Magnet Catch Placement Remove the Ramps and drill a pilot hole for each screw using a 3/32" drill bit. Place the Ramp back on the frame and set the screws. Repeat as necessary. Test the panels to ensure proper function and closure. The Panel Lock Plunger can be adjusted by using a flat head screwdriver. Push in on the plunger and rotate clockwise to thread the plunger into the panel or rotate the plunger counterclockwise to extend the plunger. CENTER Center LINE line OF of PLUNGER plunger NOTE: Ramps will be necessary when less than 4 frame sides are ordered Panel PANEL lock LOCK ramp RAMP Install catch plate first as shown on drawings with the holes towards the center of the panel. (top illustration) Each catch plate should be 3 8" away from the edge of the stile and 3 8" away from the end of the panel. With panels in the closed position, mark with a pencil on the sill or frame where the stile meets the cross rail. Install the magnet from the mark toward the inside of the panel. Install two magnet catches per panel. Cap Screw Holes Once all screws have been installed and panels checked for level, cap all holes with the provided button plugs. Close the gaps around the L-Frames with L-Frame Cover Strip (optional). This is glued to the front face of the frame. Caulk or sealant can be used to seal any gaps around the frames or mitered corners also. Z-, and Trim Frames WINDOW JAMB SCREW TRIM VIEW OF MAGNET CATCH POSITION 3/8 PLATE IS 3/8 from 3/8" FROM of panel END OF PANEL PLATE with IS FLUSH panel WITH PANEL Frame Magnet MAGNET on ON Frame Plate PLATE TOP Top RAIL Rail STILE Stile Bottom BOTTOM Rail RAIL Plate PLATE MAGNET ON SILL Magnet on Sill NOTE: All magnets and catches must be installed. Mount magnets on frames. When there is no frame, mount magnets on window sill or jamb. Receiver plate mounts on bottom and top cross rails. Magnets and catches will not be used if the panel lock has been installed. For Z- and Trim frames, Dap or Caulking can be used to seal any gaps around the frames or mitered corners. WINDOW 3/8" HOLE CAPPED WITH BUTTON COVER 13 Panel Lock Installation / Cap Screw Holes Magnet Catch Placement 14

Warranty All Smith+Noble shutters are designed for a lifetime of trouble-free use and is covered by a limited lifetime warranty. This warranty applies to the original customer/installation with proof of purchase and covers any defects in materials or workmanship provided that the product is measured and installed according to the product instructions. In the unlikely event that warranty service is ever needed, simply call Customer Service at 800.248.8888. Our customer service representatives will arrange for a repair as quickly as possible. 2014 Smith+Noble Home, Inc. All Rights Reserved