EMERGING TECHNOLOGIES: RIDDLES RISKS& REWARDS John Cook April 27, 2016 All Ohio Convocation Oswald Companies
TECHNOLOGY DEFINED FOR TODAY Audio, Video, Displays, Digital Signage, Conferencing, Collaboration, UCC, Instructional Technologies, IT, Telecomm, Telephones, Video Surveillance, Access Control, and the Cable Plant to support all of these systems
ACRONYMS
QUICK WORKSHOP What are some of the Rewards that your clients are hoping for with their technology investments?
BENEFITS OF INVESTING IN TECHNOLOGY Competitive advantages Offer new products and services Be first to benefit first to market Recruit and retain new employees Attract new customers Love to be first Alpha Male culture Establish a culture of innovation Reap the benefits NOW Employee perks Get smarter Leads to other advancements Better positioned for future developments Catalyst for change in behaviors
QUICK WORKSHOP What are some of the Risks to your clients that are associated with buying technology?
RISKS ASSOCIATED WITH BUYING TECHNOLOGY Further a culture of The Settlers Product not fully developed Technical failures, limits Too hard to use Users refuse to learn it Pay too much Trouble with vendor Get locked into wrong solution My job is on the line
RISKS ASSOCIATED WITH BUYING TECHNOLOGY Further a culture of The Settlers Product not fully developed Technical failures, limits Too hard to use Users refuse to learn it Pay too much Trouble with vendor Get locked into wrong solution My job is on the line Lose clients & customers! Over (Under) staffed Over (under) budgeted Rogue IT initiatives Tech forces changes in business process that are not prudent Employee turnover Low satisfaction for all stakeholders
HOW TO CONTROL RISK ASSOCIATED WITH TECHNOLOGY Locate your client on the Tech Adoption Curve Follow a Technology Visioning process Locate the applicable technologies on the Gartner Hype Curve Assemble your team carefully Design from the inside-out (too) Do not overlook Acoustics & Vibration Focus on scope exclusions Use the Three S Model Plan for exploration of new technologies Develop a Technology Refresh Plan Make the final product decisions at the Last Responsible Moment Do not go cheap! Acknowledge risks and develop a mitigation plan
LOCATE YOUR CLIENT ON THE TECHNOLOGY ADOPTION MODEL Number of Adopters Time Needed to Adopt
QUICK WORKSHOP Where would you place: Your household? Your firm? Your biggest client? Your parents? Time Needed to Adopt
FOLLOW A TECHNOLOGY VISIONING PROCESS So what? Solution After Next
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS
FOLLOW A TECHNOLOGY VISIONING PROCESS UNIVERSITY OF IOWA TILE
~ 10 Years Old
~ 10 Years Old
FOLLOW A TECHNOLOGY VISIONING PROCESS INTELLIGENT BUILDING SYSTEMS ARE COMING! INTELLIGENT BUILDING SYSTEM
LOCATE THE APPLICABLE TECHNOLOGIES ON THE GARTNER HYPE CURVE w www.gartner.com
ASSEMBLE YOUR TEAM CAREFULLY
ASSEMBLE YOUR TEAM CAREFULLY Transformer vs. Stenographer
DESIGN FROM THE INSIDE-OUT (TOO)
DO NOT OVERLOOK ACOUSTICS & VIBRATION
DO NOT OVERLOOK ACOUSTICS & VIBRATION
DO NOT OVERLOOK ACOUSTICS & VIBRATION
FOCUS ON THE SCOPE EXCLUSIONS
USE THE THREE S MODEL Systems Spaces Services
PLAN FOR EXPLORATION OF NEW TECHNOLOGIES
PLAN FOR EXPLORATION OF NEW TECHNOLOGIES
DEVELOP A TECHNOLOGY REFRESH PLAN
MAKE FINAL PRODUCT DECISIONS AT LAST RESPONSIBLE MOMENT
DO NOT GO CHEAP!
ACKNOWLEDGE RISKS & DEVELOP A MITIGATION PLAN
HOW TO CONTROL RISK ASSOCIATED WITH TECHNOLOGY Locate your client on the Tech Adoption Curve Follow a Technology Visioning process Locate the applicable technologies on the Gartner Hype Curve Assemble your team carefully Design from the inside-out (too) Do not overlook Acoustics & Vibration Focus on scope exclusions Use the Three S Model Plan for exploration of new technologies Develop a Technology Refresh Plan Make the final product decisions at the Last Responsible Moment Do not go cheap! Acknowledge risks and develop a mitigation plan
John Cook jcook@thesextantgroup.com FINIS!