T he Double-Hung Replacement System replaces the sash and balance system of an older double-hung window. The

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Double-Hung Replacement System Installation The Pozzi Collection PID001 (12/03) T he Double-Hung Replacement System replaces the sash and balance system of an older double-hung window. The frame of the older window is left untouched. Refer to the appendix to verify the sash sizes are correct and the existing frame is square, level, and plumb. Read through and fully understand these instructions before beginning. If you have questions, call us or your dealer for assistance. jamb liner Terminal blocks Lock and keeper screws Head jamb filler Upper sash Lock Lock keeper Sash retainer jamb liner Jamb liner end gasket Spacing material Parts List ٱ Upper Sash ٱ Lower Sash ٱ Head Jamb Filler ٱ Jamb Liner ٱ Jamb Liner ٱ Jamb Liner Screws (6) ٱ Cam Pivot (installed) ٱ Sash Retainer (installed) ٱ Spacing Material (2) ٱ Lock (not installed) ٱ Lock Keeper (not installed) ٱ Lock and Keeper Screws (4) ٱ Jamb Liner End Gaskets (2) Materials Needed Jamb liner screws Before You Start Jamb liner end gasket Lower sash Do-It-Yourself Cam pivot Familiarize yourself with the terminology and parts locations Check the contents of your Double-Hung Replacement System against the Parts List above The replacement sashes should be finished either before installation or immediately after (whichever is more convenient for you); finishing tips are provided in this document Degree of Task Complexity Technician ٱ Small finish nails ٱ Pencil ٱ Drill ٱ Screwdriver with phillips bit ٱ Utility knife ٱ Hammer ٱ Silicone sealant ٱ Industrial strength scissors The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a competent and licensed construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions. Any reliance upon the information or advice is at the risk of the party so relying. The information contained herein may be changed from time to time without notification. 2003 JELD-WEN, inc. JELD-WEN, Pozzi, and Pozzi Wood Windows are registered trademarks of JELD-WEN, inc., Oregon USA.

Prepare Existing Window Frame A double-hung balance system controls the tension and balance of the sashes to ensure smooth operation. Most doublehungs are equipped with either a weight and pulley balance system or jamb liners. The cords of a weight and pulley system are visible in the side jambs, while the jamb liner is a balance system concealed in a vinyl casing in the side jambs. The new set of jamb liners will replace the balance system of the old window. Use care while removing the old sashes and balance to avoid injury. Remember, excessive force will break glass, so be careful. For window with jamb liners, Remove upper and lower sashes and both jamb liners For window with weight and pulley balance, 1 With a utility knife, carefully score inside stops (which run vertically on side jambs in front of lower sash) where they meet frame (fig. 1) 2 Gently pry off inside stops with putty knife; set aside for reuse; guard against damage 3 If old window has weight and pulley balance system, With extreme caution, cut cords running to bottom sash and ease the weights down until cord goes slack; leave weights inside of frame; remove visible cords If pulleys are visible in side jambs, remove them or use a hammer to carefully knock them through the jamb and fill the hole with loose-fill insulation 4 Remove lower sash 5 If present, score and remove jamb parting stops (fig. 1) 6 Support upper sash 7 If upper sash is fixed (non-moving), Remove blocks or brackets that hold window in place; this will permit upper sash to be lowered If upper sash is operational, Cut cords running to sash and remove them from frame 8 Remove upper sash 9 Remove head parting stop (fig. 2) with a putty knife and discard (new head jamb filler will replace it) Install Replacement System Refer to page 1 for parts identification. 1 Apply the four gaskets to jamb liners as shown on page 1 2 Position jamb liners into side jambs with angled end against sill to test the fit; remove Note: As noted in Parts List, spacer material is included in Double-Hung Replacement System. These thin sheets of foam fit behind jamb liners to adjust sash opening width. Place spacer material behind jamb liner as needed. 3 Apply a bead of silicone along the exterior side stops to seal the jamb liners in place 4 Install jamb liners; make sure there is a tight seal between the jambliners and the exterior side stops 5 Secure jamb liners to frame with provided screws (jamb liners are drilled for screws) as shown in fig. 3 6 Position new head jamb filler (provided in your replacement pack) in place of the old head stop with weatherstrip facing exterior; trim new head jamb filler to fit frame, if necessary 7 Fasten head jamb filler with small finish nails (not provided) Frame Inside stop Jamb parting stop Head stop Fig. 2. Remove head stop Interior Exterior Fig. 1. Remove parting stops; horizontal cross-section; sash and jamb liners shown for reference Fig. 3. Secure jamb liners and head jamb filler PID001 Double-Hung Replacement System Installation The Pozzi Collection 1-800-922-6222 Page 2

8 Install upper sash into exterior channel of jamb liner as follows (figs. 4): Note: Upper sash has lock keeper. Locate terminal blocks in jamb liners (see fig. 4) Hold sash horizontally with exterior facing up and cam pivots facing jamb liners Insert cam pivot of one corner of sash into exterior most channel of jamb liner just above terminal block Maneuver opposite cam pivot into opposite terminal block dropping in from above With sash horizontal, pull back both sash retainers and tilt sash into vertical position Lock into place by engaging sash retainers Close sash Test operation of sash by opening and closing Note: If sash does not move freely in window frame, cam pivots may Interior not be engaged properly. Remove and reinstall, taking care to engage cam pivots on both sides. 9 Install lower sash (as described above) into interior most channel of Fig. 4. Lift sash corner jamb liner and test sash operation 10 Line up keeper with pre-drilled holes in the bottom rail of the lower sash; screw into place 11 Place new lock on top rail of lower sash and align with lock keeper; lock into place 12 With pencil, mark lock screw hole locations; remove lock 13 Drill pilot hole at both pencil marks (1/4" shorter than screw length) Note: Drilling too deeply may destroy the insulating glass unit and would not be covered by the warranty. 14 Install lock; test operation; if not operating properly, contact us or a service provider for assistance 15 Replace inside stops that were removed Terminal block Cam pivot Finishing Tips It is necessary to paint or stain wood surfaces immediately after installation for protection against the elements. Failure to promptly finish and maintain the window units may affect future warranty claims. Below, we provide finishing tips. For more detailed information, refer to the Finishing & Refinishing Wood Windows and Patio Doors document in the resources section at www.jeld-wen.com/resources, or contact a paint professional. Set all nails below wood surface Fill all nail holes and finish bare wood surfaces immediately after installation Primed surfaces must be top coated within 21 days of delivery or the surfaces must be reprimed Be sure that all edges of the sash are sealed, but minimize the thickness of the paint or finish film on the edges of doublehung window sashes in contact with the jamb liners Do not paint or varnish the weatherstrip or operating hardware Be absolutely sure the sashes are completely dry before installing the sashes and closing the window Seek the advice of a local paint professional for finishing methods and products you select. The following represents typical approaches: If staining (recommended only for interior surfaces), Apply pre-stain conditioner if desired Apply stain When dry, sand all wood surfaces with a fine grit (180-220) sandpaper to remove raised grain and provide a smooth surface for the finish coats Follow this with at least two coats of high quality, polyurethane finish If painting, Apply an appropriate primer for the type of paint being used When dry, sand all wood surfaces with a fine grit (180-220) sandpaper to remove blemishes and provide a smooth surface for paint Follow this with at least two coats of finish paint PID001 Double-Hung Replacement System Installation The Pozzi Collection 1-800-922-6222 Page 3

Appendix: Window Frame Measurements Inspect Window Frame (see Diagram) Do not install the new replacement system until you are absolutely sure the existing window frame meets the following conditions. If not, seek professional assistance to determine how to correct. Refer to Diagram below. Frame must be square, level, and plumb Check existing sill and header for crowning or sagging; check side jambs for bow; see Straightness in the diagram to check for crowning, sagging, and bow The exterior face of the existing window must be in a single plane; see Twist Ensure sash opening is correct size for replacement pack you have purchased Sill Angle The standard double-hung sill slopes to the exterior at a 14 angle. Use an angle finder (available in most hardware stores) or the cutout template in this appendix to verify the angle of the sill. If sill is another angle, specify the angle when ordering. Measure here Fig. A1. Height measurement Height (fig. A1) If necessary, to achieve head jamb to sill measurement, remove head stop (a wood trim that runs horizontally across the head jamb; see fig. 4) to take measurements. For single-hung windows (top sash does not move), support upper sash and remove blocks or brackets that hold upper sash in place; this will permit upper sash to be lowered. Note: The unsupported single-hung upper sash will fall. Use help if necessary. 1 Open upper and lower sashes 6" 2 String a tape measure between upper and lower sash 3 Take three measurements as follows: Head to sill 4" from left side jamb Head to sill 4" from right side jamb Head to sill at midpoint 4 If all three measurements are within 1/8", write shortest measurement in Height column of measurements chart on the next page Measure frame to frame Width (fig. A2) 1 Open lower sash 6" 2 Measure width between jambs 4" up from sill, 4" down from head jamb, and at midpoint of window; if old windows have jamb liners, remove for measuring 3 If all three measurements are within 1/8", write narrowest measurement in Width column of measurements chart Diagram: Inspect the Existing Window Fig. A2. Width measurement for existing Square Measure from upper left corner to lower right corner of existing frame with tape measure Measure from upper right corner to lower left corner; compare measurements If measurements are within 1/4", the frame is within tolerance; if more than 1/4" difference, the frame is not within tolerance. Level and Plumb Check existing frame for level Place a level against the head jamb and check for level Check existing frame for plumb Place a level against the side jamb and check for plumb The allowable deviation for level and plumb is 1/16" for every 2' of length (not to exceed 1/8"). Level Plumb Level Straightness (crowned, sagged or bowed) Determine if head, sill and side jambs are straight as follows: Place a level or straight edge against jamb Look for gaps anywhere between level and jamb If gap is over 1/16"/2mm, loosen or tighten adjustment screw in 1/4 turn increments If the gap is greater than 1/16"/2mm for every 2' (not to exceed 1/8"/3mm) the surface is not straight. Gap Twist Check existing frame for twist: Cut two pieces of string several inches longer than the frame diagonals Crisscross both pieces of string over existing frame and tape to all four corners If there is a gap between strings at the cross point, measure it If there is no gap between strings at cross point, repeat crisscross by placing top string underneath; measure any gap the smaller the gap, the flatter the frame The maximum allowable gap is 3/16"/5mm. Cross point String Tape PID001 Double-Hung Replacement System Installation The Pozzi Collection 1-800-922-6222 Page 4

Window Frame Measurements Sill Angle Height Width Location (for personal reference) Cutout Templates for Checking Sill Angle This side up This side up Standard 14 sill slope 10 PID001 Double-Hung Replacement System Installation The Pozzi Collection 1-800-922-6222 Page 5