Online Banking Guide for Commercial Customers

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On the main page highlight transfers Select make a Wire Transfer Getting Started

Wire Type - Select the International radio dial for wire type for foreign wires Wire Name - Give your wire a unique name Debit Account - Choose the account to debit Amount Enter the dollar amount of the wire Frequency - Frequency will be Once, now if before 3pm After 3pm the wire defaults to the Once, Scheduled for the next business day (To schedule a future wire or a recurring wire please refer to slides 3-6) Select continue Debit Information 2

Use to make any modifications necessary to your debit information Debit Summary 3

Rhinebeck Bank requires an intermediary bank to send funds internationally. The receiving domestic bank information is the intermediary bank information ABA or SWIFT code fill in the ABA/routing number for the intermediary bank Only use the ABA Search to fill in the banks name and address automatically Bank to Bank information - provide specific information to the intermediary bank, if necessary Intermediary Bank Information 4

Enter ALL of the recipients information Use the additional information for recipient box for any specific instructions to the beneficiary of the funds Recipient Information 5

Bank ID Type - select BIC/SWIFT Code Bank ID - enter the Foreign Banks SWIFT code Bank Name enter the foreign bank name Bank Address & Bank City, Country enter the foreign bank address All Information on the foreign bank is mandatory Recipient s Foreign Bank Information 6

The Originator Information automatically fills in and no further action is needed Click Continue Originator Information 7

Use the Change buttons next to each section to make any necessary changes If all of the wire information is correct and you would like to proceed click Submit transfer. Clicking cancel will delete the entire wire. Verifying You Wire 8

Reference Number - unique number assigned for future reference Status - Wires remain in a pending status until processed by the bank. Wires can be modified or cancelled while in a pending status Confirmation Information 9

You can view Pending/Scheduled wire transfers by selecting Transfers then clicking on Scheduled Wire Transfers Here you can modify, cancel, or print a copy of your wire TEXT View Pending Wire Transfers 0

All of your pending wires will be listed to view, change, or cancel View - A pop up window will appear with all of the wire information. A Print-friendly view link will also be available. Change allows modification to any of the wire information Cancel deletes the entire wire transfer View Pending Wire Transfers

By going into the Wire Transfer History section you can view all of your wires both processed and canceled. This section does not contain any information on pending wire transfers. Wire History 2

Wires can be scheduled to be released for a later date or set up to recur To schedule a wire transfer for a future date or to schedule a recurring wire transfer go to the Transfers menu and select Make a Wire Transfer Scheduled Wire Transfers 3

All wire information is completed in the same manner as any other foreign wire except for the Frequency selection. Frequency - Select the frequency for the wire to be sent Once, Scheduled go out once on a future date selected All other Frequencies are dictated by the start date selected & will prompt the Transfer Date section to be completed (see next slide) Transfer On - select a date on the calendar for the transfer The wire will now go out on the date you have selected Scheduled Wire Transfers 4

Recurring Wires will require Transfer Date Information to be completed. Start On - choose a date for the wire to start on Continue indefinitely - wire will be sent until the wire is manually canceled by a user Continue for this number of transfers - enter the NUMBER of times you want that wire to be processed from the start date forward. Select Continue Recurring Wire Transfers 5

To modify a scheduled wire transfer follow the same steps as a one-time wire This is the only difference where you must choose which of the scheduled wires you want changed. Read each option carefully and select the option you want. Proceed with any changes as normal. Modifying Recurring Transfers 6