Workshop, University of Montenegro. WBCInno. From knowledge generation to knowledge diffusion at ZSI (Centre for Social Innovation) - Ines Marinkovic

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Workshop, University of Montenegro WBCInno From knowledge generation to knowledge diffusion at ZSI (Centre for Social Innovation) - Ines Marinkovic Ines Marinkovic

INTRODUCING THE ZSI BASIC FACTS Key areas of activities Work and Equal Opportunities Head of Unit: Anette Scoppetta Research Policy and Development Head of Unit: Elke Dall Technology and Knowledge Head of Unit: Christian Voigt Scientific Director Klaus Schuch (as of October 2014) Business Director Wolfgang Michalek Legal status Private Non-Profit research organisation, established in 1990 (first Centre for Social Innovation worldwide) On the 1st of July 2014 the ZSI, Centre for Social Innovation, changed its legal basis from acting as a not for profit association to become a not for profit ZSI GmbH (Limited Liability Company, LLC). Self-governed association, no external board; no base funding Financial sources: 3,2 in 2013 mio. Staff: 60 Clients are ministries, municipalities, EC, OECD, ILO, other public bodies and NGOs.

Social innovation All innovations are socially relevant! Social Innovations are new practices for resolving societal challenges, which are adopted and utilised by individuals, social groups and organisations concerned.» Prof. Dr. Josef Hochgerner, ZSI Like new products and processes become innovations only with success in markets, social innovations must generate lasting value for target groups. As part of social change, social innovations include services, rules, procedures, and social practices more effective than comparable concepts. Creation, implementation and research regarding social innovation attain significance not only in the domains of NGO s and civil society, yet also in public administration, policy making, business enterprises and social partner s institutions. Individual behaviour may be subject to social innovation as well as corporate development, education systems, teaching methods and learning, or rules of societal constitution (e.g. social security, pension and tax systems, health provision, measures concerning environment ).

Performed activities of ZSI include: Fundamental and application-oriented scientific studies Planning, monitoring and evaluation of projects and programmes Planning and realisation of further training concepts and courses Creation and coordination of virtual and real-life networks 4

Key areas of work: Research management International research, technology and innovation policies Techno-globalisation and internationalisation strategies IT and social change Citizen science and participatory technology design Acceptance and social relevance of technologies Technology enhanced learning Education and lifelong learning Innovations in labour market policies Migration and inclusion

ZSI COMPETENCES AT A GLANCE 21.05.2015

ZSI COMPETENCES AT A GLANCE 21.05.2015

INTRODUCING ZSI BASIC FACTS Long term success of the ZSI is based on projects. Here some Facts & Figures* - Current number: 63 FP7: 26 Cooperation partners: Budget responsibility of: approx. Coordination: *Last updated: May 2014 21.05.2015

Success in the 7 th EU Framework Programme for RTDI AUSTRIAN RESEARCH ENTITIES WITH 12 AND MORE OF FP7-CONTRACTS 21.05.2015

INTRODUCING THE ZSI ORGANIGRAM GENERAL ASSEMBLY Executive Board Scientific Director Executive Board Business Manager Unit Manager A&C Unit Manager F&E Unit Manager T&W Assistance SD Assistance BM Assistance UM Assistance UM Assistance UM Human Resources Controlling Office/Administration UNIT A&C Work & Equal Opportunities UNIT F&E Resarch Policy and Development UNIT T&W Technology and Knowledge IT First Level Support Programming & Development Quality & Knowledge Management Projects of Unit Team Members of Unit Projects of Unit Team Members of Unit Projects of Unit Team Members of Unit Corporate Communication Strategic Projects on Social Innovation Projects involving the expertise of all three departments (e.g. SOQUA, MASI, European School of Social Innovation)

Unit: Research Policy and Development SEE/WBC region: (FP7) WBC-INCO.NET (+ Information Office of the Steering Platform of Research for Western Balkan Countries) (SEE transnational cooperation programme) EVAL-INNO (TEMPUS) WBCInno (Modernization of WBC universities through strengthening of structures and services for knowledge transfer, research and innovation) 11

Unit: Research Policy and Development (FP7) Danube-INCO.NET 19 partners (from the region: Serbia, Croatia, BiH) support action for the official EU Strategy for the Danube Region (EUSDR) in the field of research and innovation (R&I). Whereas the EUSDR addresses a wide variety of priority areas (ranging from PA 1A Mobility/Waterways to PA 11 Security ), Danube-INCO.NET focuses mainly on two of them: PA 7 Knowledge Society and PA 8 Competitiveness. 12

Services: Unit Research and Development Coordinating, managing and implementing national and international RTDI partnerships Consulting and advising on RTDI policy and programme development and internationalisation strategies Providing analytical inputs and tailor-made policy support while ensuring practical follow up Providing analyses and studies targeting international RTDI cooperation: scientific data collection and processing, monitoring and evaluation activities, stakeholder mapping, comparative policy analysis, bibliometric analysis, foresight studies, social network analysis, RTDI evaluation studies, RTDI policy and innovation sytem analysis etc. Designing and organising of RTDI related events (i.e. workshops, seminars and conferences, trainings)..

Relevant aspects of success People from numerous countries with competences in different scientific disciplines and languages Regional and cultural know-how Continuous education and training internal and external Projects with different partners and different topics always something to learn..

2015 1995 ZSI-METHODS: The research-application SLALOM Knowledge implementation Knowledge generation Knowledge diffusion Years START: Identify a topic ( knowledge gap ), e.g. Ethnic Economies Project- and Programme-Monitoring, (Self-)Evaluation, Impact Analysis Monitoring / Evaluation / Impact Analysis 21.05.2015 Clients:

Exp. Internal knowledge diffusion Regular internal meetings: Unit Research and Development: 3 hour meetings approx. every two weeks Each person presents current work and more important: Challenges occurred and possible solutions are discussed New interesting persons and organisations are presented and opportunities of further cooperation explored New methods and application possibilities in different projects are jointly discussed Upcoming events of relevance always one person to visit and report to the group (event outcomes but more important contacts made)

Exp. Internal knowledge diffusion Distribution of Information Info-Emails (Invitations to events; New publications, Publication possibilities etc.) are always forwarded to zsi-all@zsi.at or directly to persons who are related to specific topics special interest groups.i.a. zsi-ia@lists.zsi.at (impact assessment) ag-web@lists.zsi.at (dissemination, communication, social networks) zsi-see@zsi.at (South East Europe region).

Exp. Internal knowledge diffusion Regular Lunch talks Different topics Presentation by one or two Colleagues followed by discussion Examples: "Patentstatistiken und Patentanalyse - was können wir am ZSI damit tun - Möglichkeiten und Grenzen "Citizen Science, Open Science, Science 2.0 "Inclusive innovation in emerging economies"

Education Cooperation with Universities 30% of ZSI researchers teach at universities, universities of applied sciences and in other educational organisations; Students involvement in ZSI projects (on voluntary basis, part time agreements, full time ) Former Students as external lectors The implementation of SOQUA, a post-graduate course for international social-scientific research; Launching the first academic online training course in Austria on Energy Management and Energy Consulting (EMEC, 1998ff.); Designing and establishment of a study programme European Master of Social Innovation in collaboration with the Danube University Krems; Initiation and implementation of the European School of Social innovation ; ZSI s researchers give at average more than 2.5 presentations per year with a very high international outreach; as well as ZSI (co-)organised at annual average more than 70 scientific professional events during the last five years.

What makes our work Easier Flat hierarchy Full support from the management side (also in times of crises ) VISA card Not so easy High responsibilities No projects no job (each researcher as entrepreneur)

Thank you for your attention! Mag. Ines Marinkovic Centre for Social Innovation Linke Wienzeile 246 A-1150 Wien http://www.zsi.at Tel. +43-1-495 04 42 / 67 Email: marinkovic@zsi.at

Excellent cooperations with Clients and partner institutions Longterm success to date of the ZSI is based on projects, here some facts & numbers* Current numbers: 63 FP7: 26 Coordination: 8 Cooperation partners: 114 Buget responsibility of: approx. 20.000.000 *Last updated: May 2014