OVERVIEW THE RAYMOND JAMES ADVANTAGE

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An Introduction 1421 Pine Ridge Road, Suite 300 // Naples, FL 34109 www.raymondjames.com//townsend Direct: 239.513.6537//Toll Free: 800.843.2025// Fax: 239.596.5474 2017 Raymond James & Associates, Inc., member New York Stock Exchange / SIPC.

OVERVIEW THE RAYMOND JAMES ADVANTAGE The decision to hire a professional financial team should take into account the quality and professionalism of the firm that stands behind them. In choosing to do business with our team, you are also doing business with Raymond James. It is important that you understand how our team s relationship with Raymond James benefits you by providing us the tools and resources to execute our mission to serve clients to the best of our abilities.

WHAT SETS US APART MOTHER/SON RELATIONSHIP Our mother and son team provides a built in business succession plan to allow you, your family members and heirs continuity in the advice and service received. CONFIDENCE We pride ourselves in our ability to build confidence and develop long term relationships with those we advise. FAMILY We want to see your family achieve their dreams just as personally as we want to see our own families achieve theirs. We strive to maintain consistent, ongoing communication with you. We are available to listen and provide you unbiased advice and guidance. COLLABORATORS We work alongside you, remaining open to move at the pace and direction most comfortable for you. You are not just given a set of directives to accept and follow. MULTI-GENERATIONAL PLANNING We encourage wealth management that is comprehensive and provides benefits to meet the needs of each generation in your family. HOLISTIC PLANNING With your consent, we encourage the exchange of pertinent information with your other professionals to deliver you the best possible planning solutions. CERTIFIED FINANCIAL PLANNER Professionals CERTIFIED FINANCIAL PLANNER professionals are held to the utmost standards of ethics and professional responsibility, which prepares us for a career-long commitment to provide truly personalized services to meet your needs; all while maintaining high levels of financial planning and professionalism. CFP professionals maintain their professional edge through ongoing education and training in addition to meeting the rigorous requirements needed to demonstrate a high level of integrity, objectivity, competence, fairness, confidentiality, professionalism and diligence when working with you. EXPERIENCE Our combined experience in financial services covers over 30 years. We have successfully advised clients through a multitude of economic cycles and financial market volatility.

RAYMOND JAMES AT A GLANCE Raymond James has delivered 117 consecutive quarters of profitability. We credit much of this performance to the firm s client-first perspective and adherence to its founding core values of professional integrity, advisor independence, and a conservative, long-term approach to investing. As of 03/31/2017. Past performance is not an indication of future results. The information provided is for informational purposes only and is not a solicitation to buy or sell Raymond James Financial stock. The FORTUNE 500 is an annual list by FORTUNE magazine that ranks 500 of the largest U.S. corporations based on fiscal-year total revenues. FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under license. From FORTUNE Magazine, June 15, 2016. 2017 Time Inc. Used under license. FORTUNE and Time Inc. are not affiliated with and do not endorse products and services of Raymond James Financial, Inc. Raymond James Bank is an affiliate of Raymond James & Associates, Inc., and Raymond James Financial Services, Inc. 2017 Raymond James & Associates, Inc., member New York Stock Exchange/SIPC 2017 Raymond James Financial Services, Inc., member FINRA/SIPC. Investment products are: not deposits, not FDIC/NCUA insured, not insured by any government agency, not bank guaranteed, subject to risk and may lose value. 17-BDMKT-2574 4/17

OUR BACKGROUND Dianne S. Townsend CFP Senior Vice President, Investments Professional Experience Dianne is a Senior Vice President for Raymond James and Associates in Naples, FL. Previously she worked for AmSouth Bank and spent over 10 years with Northern Trust Securities in Naples, FL where she managed in excess of 500 million dollars for families, corporations, and non-profit groups. Education Dianne is a graduate of Lycoming College, Williamsport, Pa. and has her MBA from Babson College, Wellesley Hills, Massachusetts. Dianne is a CERTIFIED FINANCIAL PLANNER certificant, so you can be sure that she provides expert and professional financial planning services. To earn the CFP certification, Dianne had to complete an approved educational program, pass a rigorous examination and meet stringent experience requirements. Dianne also adheres to a professional Code of Ethics and she fulfills annual continuing education requirements to remain aware of current planning strategies and financial trends. Personal Information Dianne is a native of Pennsylvania and previously lived in Massachusetts and Illinois prior to moving to Florida in 1995. Dianne is active in her church, Lighthouse United Church of Christ. She also serves on the Board of Directors for the Florida Conference Endowment Committee for the United Church of Christ. She enjoys mentoring a student at Barron Collier High School in the Take Stock, Champions for Learning Program. Dianne and her husband, Rev. Robert E. Townsend, have two grown children, Drew and Seth, and two sets of twin grandchildren. Certified Financial Planner Board of Standards, Inc. owns the certification marks CFP, CERTIFIED FINANCIAL PLANNER and federally registered CFP (with flame logo) in the U.S., which it awards to individuals who successfully complete the CFP Board s initial and ongoing certification requirements.

Seth A. Townsend, AAMS Financial Advisor Professional Experience Seth began working in financial services in 2010 for Aegon in Tampa, FL. While he was there he focused his work with retirement plans, such as 401k s and IRA s. He joined Dianne s team at Raymond James in 2011. Education Seth attended Barron Collier High School and graduated from the University of South Florida in 2007. Personal Information Seth was born in Pennsylvania and after moving to Edwardsville IL, just outside of St. Louis, moved to Naples, FL in 1995. He is also an active member in his father s church Lighthouse United Church of Christ. He assists with organizing and creating events for the church as well as helping with the setup and running of the audio/visual on Sundays. For fun, Seth enjoys cars and playing tennis. Seth and his wife Jessica have two dogs, Leela and Pan. Amy Manley CFP Registered Sales Associate Professional Experience Amy began her wealth management career in 2011 and joined Raymond James in 2014. She holds her Series 7, 66 and insurance licenses. Her career has spanned public, private and non-profit sectors. She served as a County Administrator in New York State, Executive Director of the Alzheimer s Association of Rochester NY, and was a manager at a Real Estate Investment Trust (REIT). Education Amy is a graduate of Cornell University with a Bachelor of Science in Applied Finance and Agricultural Economics. Personal Information A native of the Finger Lakes region of New York, she is a director of the Cornell Alumni Association of Southwest Florida, and a member of ABWA Neapolitan Chapter. She is a volunteer at PACE Center for Girls Collier. She is an active member of Vanderbilt Presbyterian Church where she serves as a deacon. She is a past president of the Rotary Club of Penn Yan, NY. She enjoys spending time with her family, ball room dancing, biking, sailing and golfing.