Installation Operation Care

Installation Operation Care Alustra Woven Textures Traditional Roman Shades Cordlock Lifting System

CONTENTS Getting Started: Product View... 1 Tools and Fasteners Needed... 2 Mounting Types and Window Terminology... 2 Installation: Bracket Placement... 3 Install the Shade... 6 Attach Optional Components... 6 Operation: Operate the Shade... 7 Troubleshooting... 7 Care: Cleaning Procedures... 8 Remove the Shade... 8 Child Safety: Warning... 9 Questions? Call the Hunter Douglas Customer Information Center at 1-888-501-8364. 2011 Hunter Douglas. Registered trademark of Hunter Douglas.

GETTING STARTED Product View Headrail Installation Brackets Valance Pull Cord and Tassel Turned Headrail Screws Turned Headrail Option 1

GETTING STARTED Thank you for purchasing Hunter Douglas Alustra Woven Textures Traditional Roman Shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation. Tools and Fasteners Needed Flat blade and Phillips screwdriver Measuring tape and pencil Level Power drill, 3 32 " drill bit, and a 1 4 " hex driver In addition, you will need fasteners designed to work with your specifi c mounting surface(s). #6 Hex Head Screws (Provided). Two 1 1 2 " screws are provided per installation bracket. #8 Hex Head Screws (Provided with Turned Headrail Option). 2½" and 3" screws are provided for wall or ceiling mount. Drywall Anchors (not provided). Use drywall anchors when mounting into drywall. #6 x 1½" Hex Head Screw (Provided) #8 x 2½" or 3" Hex Head Screw (Provided) Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process will follow easily. To prepare for this important fi rst step, review the mounting types and basic window terminology illustrated below. Molding Head Jamb Jamb Jamb Collectively, the sill and jambs are called the window casement. Bottom Sill Inside/Ceiling Mount Shade fits within window opening or mounts to the ceiling. Outside Mount Shade mounts outside window opening. Refer to the appropriate page below based on the mounting type chosen for your order: Standard and Extension Brackets, see page page 3. Specialty Ceiling Brackets, see page page 4. Turned Headrail Shades, see page page 4. 2

INSTALLATION Bracket Placement Standard and Extension Brackets One of the following bracket types is required depending on shade options ordered. The number of brackets required varies with shade width, as shown in the table below. Standard Extension IMPORTANT: Bracket placement is the same for inside and outside mounts. Hold the shade inside the window opening for inside mounts or above the molding for outside mounts. Mark where the ends of the headrail are located. Mark 1" in from the headrail end marks. Brackets Width Required 18" 36" 2 36 1 /8" 72" 3 72 1 /8" 96" 5 Two- or Three- 5 On-One Headrail Measure from the end of the headrail to the center of the additional slots on the headrail (if any). Make a mark on the mounting surface for each slot measurement. Minimum mounting depth for bracket attachment is 1½". Fully recessed mounting depth is 2¼". Inside Mount 1" 1" End Slot Headrail Center Slot(s) on Larger Shades End Slot 1" Outside Mount 1" End Slot Headrail Center Slot(s) on Larger Shades End Slot Remove the wing nuts from the installation bracket studs. Center each bracket over your marks on the mounting surface. Mark the screw holes. Inside Mount Only. Adjust bracket placement to gain clearance to avoid any obstructions, such as window cranks or handles. 3

INSTALLATION Drill the screw holes using a 3 32 " drill bit. IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Attach the installation brackets using two screws through the top holes for inside mount or through the rear holes for outside mount. IMPORTANT: The shade must be mounted level to operate properly. Use a level to ensure that all brackets are level and aligned. Proceed to Install the Shade on page 6. Specialty Ceiling Brackets Center each bracket over your marks on the mounting surface. Remove the wing nuts from the installation bracket stud. Drill the screw holes using a 3 32" drill bit. Inside Mount Outside Mount IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Attach using two screws through the top holes. The shade must be mounted level to operate properly. Use a level to ensure that all brackets are level and aligned. Shim the brackets, if necessary. Shims are not provided. Proceed to Install the Shade on page 6. Turned Headrail Shades Refer to the appropriate section below for your application. Note that the turned headrail has been pre-drilled for inside mount and ceiling mount applications. Inside/Ceiling Mount Hold the turned headrail in place. Press a headrail screw through each drilled hole in the headrail to mark the screw holes. Drill the screw holes using a 3 32 " drill bit. Turned Headrail IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Fasten the headrail to the mounting surface with the #8 x 3" screws provided. Proceed to Operate the Shade on page 7 or Attach Optional Components on page 6, if you ordered hold-down brackets. Valance Not Shown 4

INSTALLATION Outside Mount Measure the headrail width. Use the chart as a reference of the number of screws needed for your shade. Screws will be used in pairs with an inch between the pair of screws. Lift the valance and mark the headrail 1½" in from each end for the fi rst screw in the pair. Turned Headrail Width Screws 18" 36" 4 36 1 / 8 " 72" 6 72 1 / 8 " 96" 10 Two- or Three- 10 On-One Headrail IMPORTANT: Avoid drilling through the vertically oriented yarns on the shade fabric. Mark an inch from your mark for the location of the next screw in the pair. Mark the location of each pair of screws spaced evenly between the two end pairs. Mount into wood whenever possible. Drill the screw holes in the headrail and on the mounting surface using a 3 16 " drill bit. Turned Headrail 1½" 1" IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Fasten the headrail to the mounting surface using the #8 x 2½" screws provided. Proceed to Operate the Shade on page 7 or Attach Optional Components on page 6, if you ordered hold-down brackets. 5

INSTALLATION Install the Shade Position the shade so the valance faces you. Slot Hold the shade up to the brackets, aligning the studs on the installation brackets with the slots in the headrail of the shade. Place the wing nuts onto the studs and tighten them about ½". If valance returns are included: Slide the valance return between the headrail and the brackets. You may remove the paper from the pressure sensitive tape on the valance returns. Smooth the valance down onto the sticky portion of the tape. Tighten the wing nuts completely. Return Sticky Side Stud ½" Ensure the brackets securely hold the shade and the valance returns. Attach Optional Components Hold-Down Brackets Hold-down brackets may be used with outside mount shades only. With the shade fully lowered, insert the pin on the hold-down bracket into the hole on the bottom rail end cap. Mark the hole locations on the mounting surface. Position the hold-down brackets over the mounting hole locations. Attach using two screws. IMPORTANT: Disconnect the bottom rail from the hold-down brackets to raise the shade. 6

Operate the Shade OPERATION With a straight-pull cordlock, the cord remains vertical. It is not necessary to pull the cord to one side to lock or release the cordlock. To Raise the Shade Pull down on the cord until the shade is raised to the desired position. Then raise the cord slightly to lock it in position. To Lower the Shade Pull down on the cord slightly to release the cordlock. Then raise the cord until the shade is lowered to the desired position. To stop the shade before it is fully lowered, pull down on the cord slightly to lock the cordlock. IMPORTANT: Do not release the cord while raising and lowering until you lock the cordlock. Troubleshooting Problem The shade raises or lowers unevenly. The shade will not raise. Solution Check that the mounting brackets are level and aligned. If the hold-down brackets have been used, make sure they have been released. 7

CARE Cleaning Procedures Alustra Woven Textures Traditional Roman Shades are made from anti-static, dust-resistant materials which repel dirt and dust. The following options are available if your shade needs cleaning. Dusting Regular light dusting with a feather duster is all the cleaning needed in most circumstances. Vacuuming Use a hand-held vacuum with low suction for more thorough dust removal. Compressed Air Blow dirt and debris using compressed air. Remove the Shade Fully raise the shade. While holding the headrail, remove each wing nut from all screws on the brackets. If your shade has a turned headrail, remove the screws. Remove the wing nut. 8

CHILD SAFETY WARNING For more safety information call 1-888-501-8364 in the U.S. or 1-866-662-0666 in Canada. Warning Young children can STRANGLE in cord loops and in the loop above the cord stop. They can also wrap cords around their necks and STRANGLE. Always keep cords out of the reach of children. Move cribs, playpens and other furniture away from cords. Children can climb furniture to get to cords. Do not tie cords together. Make sure cords do not twist together and create a loop. Hunter Douglas provides cord cleats and we recommend their use. Attach two cord cleats 6" to 12" apart at a height where they will be out of the reach of children. Take into account that a child may stand on furniture attempting to reach the cords. Be sure the cord cleats are firmly secured. Once the cord cleats are attached, wrap excess cord around them after each use of the shade. Replacement or additional cord cleats may be obtained by contacting the Hunter Douglas Customer Information Center at 1-888-501-8364. Safety Cord Stop The safety cord stop reduces the risk of loops formed by pulling out the back cords. This component also breaks apart with minimal pressure should a child or pet become entangled in the top lift cords. 9

CHILD SAFETY To reassemble the cord stop: Re-insert any loose cords into the top notches of the cord stop. There is a notch on each side. Line up the two halves of the cord stop and snap the pieces back together. Two Cords Four Cords Back Cords This product contains accessible cords on the back. Accessible cords on the back of Roman shades can be pulled out to form a loop, which can STRANGLE a young child. Children can climb furniture to access these cords. Move cribs, playpens and other furniture away from Roman shades. The Hunter Douglas Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer the Hunter Douglas Lifetime Limited Warranty. For details, see the warranty card that came with your order. LIT888406A 5/11 10

Installation Operation Care Alustra Woven Textures Roman Shades EasyRise and UltraGlide Lifting System

CONTENTS Getting Started: Product View... 1 Tools and Fasteners Needed... 2 Installation: Installation Overview... 3 Mounting Types and Window Terminology... 3 Mount the Installation Brackets Inside Mount... 4 Mount the Installation Brackets Outside Mount... 5 Install the Shade... 6 Attach the Hold-Down Brackets (Optional)... 6 Attach the Universal Cord Tensioner EasyRise Only... 7 Operation: Operate the Shade... 8 Troubleshooting... 10 Care: Removing the Shade (If Necessary)... 12 Cleaning Procedures... 12 Child Safety: Warning... 13 Cord Loop Shades... 13 Questions? Call the Hunter Douglas Customer Information Center at 1-888-501-8364. 2011 Hunter Douglas. Registered trademark of Hunter Douglas. Trademark of Hunter Douglas.

GETTING STARTED Product View Fabric Valance Installation Brackets Cord Loop Cord Tensioner and Bracket Fabric Wrapped Headrail EasyRise Shade Tassel UltraGlide Shade 1

GETTING STARTED Thank you for purchasing Hunter Douglas Alustra Woven Textures Roman Shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation. Tools and Fasteners Needed Flat blade and Phillips screwdriver Measuring tape and pencil Level (laser level is recommended) Power drill, 3 32 " drill bit, and a 1 4 " hex driver In addition, you will need fasteners designed to work with your specifi c mounting surface(s). #6 Hex Head Screws (Provided). Two 1¼" screws are provided per installation bracket. Speed Nuts and Screws (Provided). Extension brackets come with speed nuts and screws. Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall. #6 x 1½" Hex Head Screw (Provided) Speed Nut and Screw (Provided with Each Optional Extension Brack 2

INSTALLATION Installation Overview Your order will include installation brackets specifi c to your shade. The number of installation brackets required varies with headrail width, as shown. Installation Bracket Shade Width Brackets Required 15" 36" 2 36 1 /8" 72" 3 72 1 /8" 108" 4 108 1 /8" 120" 5 Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows very easily. To prepare for this important fi rst step, review the mounting types and basic window terminology illustrated below. Molding Head Jamb Jamb Jamb Collectively, the sill and jambs are called the window casement. Sill Inside Mount Shade fits within window opening. Outside Mount Shade mounts outside window opening. Refer to the appropriate page below based on your order: Inside Mount, see page 4. Outside Mount, see page 5. 3

INSTALLATION Mount the Installation Brackets Inside Mount Mark 3" in from each jamb. If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end brackets and mark their location. Mount into wood whenever possible. Head Jamb (Looking Up) 3" Space Evenly Space Evenly 3" Center the brackets on your marks, then mark each of the screw holes. For fully recessed mounting, the fabric will be fl ush with the front of the window casement, when raised. A minimum depth of 2½" is needed to fully recess your shade. Minimum mounting depth for bracket attachment is 7 /8". IMPORTANT: The front edges of the installation brackets must be level and aligned. 3" 3" 7 /8" Bracket Attachment: Minimum 7 /8" Depth 2½" Fully Recessed: Minimum 2½" Depth Drill the screw holes using a 3 /32" drill bit. Attach the installation brackets using the screws provided. Check that the mounting surface is level and the brackets are aligned. If mounting to a heavily textured surface, shim the brackets, if needed. IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Proceed to Install the Shade on page 6. 4

Mount the Installation Brackets Outside Mount INSTALLATION Center the headrail over the window opening at the desired height. Use a pencil to lightly mark each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the headrail end points over the window opening. Mark 3" in from each end of the headrail. If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end brackets and mark their location. Mount into studs whenever possible. Headrail End Marks 3" Space Evenly Space Evenly 3" Window Opening Center the brackets on your marks and mark the screw holes. A minimum of 1 3 /4" fl at vertical surface is required to mount the brackets. The top of the installation brackets should be at the desired shade height. Headrail End Mark 3" Installation Bracket IMPORTANT: The brackets should be level and aligned. CAUTION: The rear of the brackets must be fl ush against a fl at mounting surface. Do not mount brackets on curved molding. Extension brackets provide up to 1½" of clearance. If used, mark the center and mark the screw holes. Extension Bracket Drill the screw holes using a 3 32 " drill bit. IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. 5

INSTALLATION Attach the installation/extension brackets using the screws provided. CAUTION: The rear of the installation brackets must be fl ush against a fl at mounting surface. Do not mount installation brackets on curved molding. When using extension brackets, attach the installation brackets using the screws and speed nuts provided. Proceed to Install the Shade below. Install the Shade With the headrail slightly tilted, insert the front lip of the headrail onto the front lip of the installation bracket. Push the headrail back and up until its bottom lip snaps into bottom tab on the installation bracket. Insert Front Lip of Headrail onto Bracket Bottom Tab Push Up and Back Attach the Hold-Down Brackets (Optional) Hold-down brackets may be used with outside mount shades only. With the shade fully lowered, insert the pin on the hold-down bracket into the hole on the bottom rail end cap. Mark the hole locations on the mounting surface. Position the hold-down brackets over the mounting hole locations and check their alignment. Attach using two screws. IMPORTANT: Disconnect the bottom rail from the hold-down brackets to raise the shade. 6

INSTALLATION Attach the Universal Cord Tensioner EasyRise Only Before you proceed, you must fi rst slide the cord tensioner to the bottom of the cord loop. Insert a small screwdriver, punch, or awl through the screw hole at the bottom of the cord tensioner. Move the screw hole down to the indicator line to release the safety mechanism. Slide the cord tensioner down to the bottom of the cord loop. Attach the cord tensioner according to the instructions provided with the Universal Cord Tensioner Installation Kit. Universal Cord Tensioner Indicator Line WARNING: It is imperative that the cord tensioner be properly secured to the wall or window frame to reduce children s access to the cord loop. Young children can strangle in cord loops. They can also wrap cords around their necks and strangle. CAUTION: EasyRise shades will not operate properly unless the cord tensioner is secured. A Universal Cord Tensioner Installation Kit has been included with your shade. Follow the instructions in the kit to correctly secure the cord tensioner. 7

OPERATION Operate the Shade EasyRise Shades To Lower the Shade Pull down on the back of the continuous cord loop. To Lower Pull the Back Cord To Raise the Shade Pull down on the front of the continuous cord loop. IMPORTANT: If the cord tensioner moves up the cord, you have not secured it to the wall or window frame. You must do so for the shade to operate properly. See "Attach the Universal Cord Tensioner EasyRise Only" on page 7 and/or the instructions included with your Universal Cord Tensioner Installation Kit. To Raise Pull the Front Cord 8

UltraGlide Shades OPERATION For smooth operation, keep the cord close to the fabric when lowering and raising the shade. To Lower the Shade Pull the cord toward the center of the shade at about a 45 angle. A locking mechanism at the top of the cord releases with a click. The shade lowers as you allow the cord to return to the vertical position. To stop the shade while lowering, move the cord back toward the vertical position and give a slight downward pull, until the locking mechanism engages. If the shade hits an obstruction as it is lowered it will stop, but the cords in each cord rout may become misaligned. This may cause the shade to be angled or tilted when fully raised. If this occurs, do the following: Raise the shade slightly. To Lower: Pull the cord toward the center of the shade and release. Lower the shade completely to the sill. In some cases, pull gently on the bottom rail to get it to drop completely. IMPORTANT: If the bottom of the shade is tilted when fully raised, do not pull harder on the cord. It does not correct the tilt and may make it worse. To Raise the Shade Pull the cord straight down or slightly toward the outside. With each stroke the shade partially raises. Allow the cord to retract after each downward stroke. Use multiple strokes until the shade reaches the desired position. To Raise: Pull the cord straight down with short strokes. 9

OPERATION Troubleshooting Problem The shade is hard to raise or lower, or will not raise or lower. The shade raises or lowers unevenly or the bottom rail is uneven when fully raised. The shade will not fi t into the installation brackets. The universal cord tensioner has climbed to the headrail. The universal cord tensioner grabs onto the cord upon operation. Solution Make sure that the shade fabric is not caught between the installation bracket and the headrail. Check that the headrail and installation brackets are level and aligned. Shim the installation brackets to level the headrail, if necessary. Shims are not provided. If hold-down brackets are used, make sure they have been released before operating the shade. Check that the headrail and installation brackets are level and aligned. Shim the installation brackets to level the headrail, if necessary. Shims are not provided. Check to see if there is an obstruction in the shade s path. If a shade hits an obstruction as it is lowered, it may become misaligned. This may cause the shade to be angled or tilted when fully raised. Try lowering the shade completely, then raising it to allow it to self-correct. Check that the installation brackets are level and aligned. Shim the installation brackets to level the headrail, if necessary. Shims are not provided. Be sure the heads of the screws are fl ush against the installation bracket. Check that the headrail is completely inserted into the installation brackets. See Install the Shade on page 6. Pull down on the spring to relieve tension and pull the universal cord tensioner to the bottom of the cord loop. Properly mount the cord tensioner. See "Attach the Universal Cord Tensioner EasyRise Only" on page 7 and/or the instructions included with your Universal Cord Tensioner Installation Kit. Check that the universal cord tensioner is mounted properly. Reinstall, if necessary. See Attach the Universal Cord Tensioner EasyRise Only on page 7 and/or the instructions included with your Universal Cord Tensioner Installation Kit. 10

OPERATION Problem The tassel cord and lower cord connector have detached from the upper cord connector. To Reattach the Tassel Cord Solution Hook one side of the lower cord connector to the upper cord connector. Rotate the lower cord connector until it snaps into place. Twirl the tassel cord to pull any stray cord fi bers out of the junction of the cord connector halves. Stray fi bers in the junction may cause the connector to come apart. Upper Cord Connector Lower Cord Connector Tassel Cord (Attached to the Lower Cord Connector) 11

CARE Removing the Shade (If Necessary) Raise the shade completely. Support the headrail so that it does not fall. Push up on the headrail and use your fi nger or a fl at blade screwdriver to release the bottom tab on the installation brackets. Pull the headrail straight out from the installation brackets. Cleaning Procedures Hunter Douglas Alustra Woven Textures Roman Shades are made of anti-static, dust-resistant fabric which repels dirt and dust. For most fabrics, the following cleaning options are available. Dusting Regular light dusting with a feather duster is all the cleaning that is needed in most circumstances. Vacuuming For deeper cleaning, vacuum gently with a brush attachment. Compressed Air/Hair Dryer (Cool Setting) Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades. ❷ Release Using Finger or Flat Blade Screwdriver ❶ Push up on the Headrail 12

Warning CHILD SAFETY WARNING For more safety information call 1-888-501-8364 in the U.S. or 1-866-662-0666 in Canada. Young children can STRANGLE in cord loops. They can also wrap cords around their necks and STRANGLE. Always keep cords out of the reach of children. Move cribs, playpens and other furniture away from cords. Children can climb furniture to get to cords. Do not tie cords together. Make sure cords do not twist together and create a loop. Cord Loop Shades Attach the cord tensioner on the cord loop to the wall or window casement. See Attach The Universal Cord Tensioner (UCT) on page 6. This can prevent children from pulling cord loops around their necks. Hunter Douglas provides a cord tensioner installation kit with instructions for attaching the cord tensioner. For the shade to operate properly, the cord tensioner must be correctly mounted and secured. Only Hunter Douglas supplied cord tensioners and hardware should be used. Replacement parts may be obtained by contacting the Hunter Douglas Customer Information Center at 1-888-501-8364. 13

The Hunter Douglas Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below. COVERED BY A LIFETIME LIMITED WARRANTY Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below). All internal mechanisms. Components and brackets. Fabric delamination. Operational cords for a full 7 years from the date of purchase. Repairs and/or replacements will be made with like or similar parts or products. Hunter Douglas motorization components are covered for 5 years from the date of purchase. NOT COVERED BY A LIFETIME LIMITED WARRANTY Any conditions caused by normal wear and tear. Abuse, accidents, misuse or alterations to the product. Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time. Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance. Shipping charges, cost of removal and reinstallation. Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective. TO OBTAIN WARRANTY SERVICE 1. Contact your original dealer (place of purchase) for warranty assistance. 2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty. NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Different warranty periods and terms apply for commercial products and applications. LIT11888407 5/11