Telecommunications for Disaster Relief

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International Telecommunication Union Telecommunications for Disaster Relief Pierre-André Probst Chairman, Study Group 16 Harold Folts Rapporteur Q I (4/16), Study Group 16 Workshop on Satellites in IP and Multimedia Geneva, 9-11 December 2002

Disaster Strikes earthquakes hurricanes/typhoons and other major disasters Natural and Man-made Unexpectedly or slowly developing Initial response by local emergency services Followed by deployed emergency services 2

Telecommunication resources limited due to infrastructure damage and excessive traffic Considerations Public telecom services provide first level of immediate response, but supplemental capabilities essential to continue and strengthen disaster relief operations National authorities primarily responsible for mitigation, preparedness, prevention, and response capabilities and provide supplemental resources for relief support International assistance when local capabilities are overwhelmed by the magnitude of disaster 3

Traffic SOARED! AT&T carried a record 431 million call attempts, 101 million more than busiest day EVER Record local traffic 300 million Verizon calls NYC & Wash., 2X normal 10X overloads periodically Cingular Wireless call attempts jumped 400% in Wash. and 1000% in NY Verizon Wireless had 50% to 100 % increase nationwide Cell network congestion caused severe decrease in wireless completion rates ATTACK ON AMERICA September 11, 2001 4

Telecom Capabilities Public services Wire phones Multimedia ITU-T Mobile phones Internet Land Mobile Radio Trunked Radio Systems Satellite links Mobile broadband systems Amateur Radio 5

Why ETS Serious Disasters happen any place, any time, unexpectedly Telecommunications resources often experience severe stress with damaged infrastructure and very high traffic loads Response teams must depend on readily available public telecommunications resources Internet, Cellular, POTS Initial recovery response teams need telecom support to enable organization and coordination of recovery resources immediately 6

Objectives of ETS Selection of multimedia & telephony services Rapid authentication of authorized ETS users Security protection of ETS traffic Preferential access to telecom facilities Preferential establishment of ETS communications Preferential routing of emergency ETS traffic Preferential use of operational resources for ETS Preferential completion of ETS traffic Optional pre-emption of non-emergency traffic Allowable degradation of QoS for ETS traffic Interchange of critical service management info 7

ITU-T Umbrella Question QI/16 Telecommunication Capabilities for Disaster Relief Development of emergency telecommunications systems concept and a requirements definition for the many aspects being addressed by ITU-T Study Groups and other standards activities. 8

QI/16 Cooperation Close coordination & liaisons among: ITU-T Study Groups 2, 3, 4, 9, 11, 12, 13, 16, 17, SSG ITU-R and ITU-D UN Working Group on Emergency Telecommunications ETSI EMTEL, Projects MESA, TIPHON, 3GP TIA MESA, 3GPP2 T1 3GPP Asia Pacific Telecommunity Standardization Expert Group on Public Safety and Disaster Relief Communications User organizations UN Red Cross/Red Cressent World Food Program Télécom sans Frontières others to be identified 9

QI/16 Deliverables Cooperatively develop: An emergency telecom requirements Recommendation first draft Autumn 2003 An emergency telecommunications systems concept first draft January 2004 A systems framework showing how various components support emergency telecom requirements interwork 2005 10

Challenge Ahead Integration and interoperation of disaster relief telecom capabilities Public services ITU-T Wire phones Mobile phones Internet Land Mobile Radio Trunked Radio System Satellite links Mobile broadband systems Amateur Radio 11

TDR Workshop Please join us at the Workshop on Telecommunications for Disaster Relief February 17-19, 2003 ITU Geneva, Switzerland 12

Let s All Work Together Please visit: http://www.itu.int/itu-t/ studygroups/com16/ets/ 13