Pointstreak Electronic Gamesheet Scorekeepers Manual January 2005
Table of Contents Section 1 Introduction... 2 Section 2 Basic Operations... 3 Section 3 Logging In... 6 Section 4 Game Information Screen... 8 Section 5 Team Roster Screens... 9 Section 6 Electronic Gamesheet Screen... 11 Section 7 Game Notes... 14 Section 8 End of Game... 15 Section 9 Troubleshooting... 18 Section 10 Communication Problems... 19 www.pointstreak.com 1 Toll-free 1.866.734.3585
Section 1 Introduction About this User Manual The following user manual fully describes the operation of Pointstreak s game recording software for the touch-screen terminal or laptop-based software, also known as Pointstreak s Electronic Gamesheet. The purpose of this user manual is to instruct scorekeepers on how to operate the terminal/laptop as well as for those who would be training scorekeepers on how to use the system. More information can be found on Pointstreak s website at: www.pointstreak.com/support What is Pointstreak? Pointstreak.com 1 Inc. is the creator of the "Electronic Gamesheet System", a cuttingedge service that essentially replaces paper gamesheets with electronic touch-screen terminals or laptop/pc computers. Pointstreak uses wireless or hardwired, touch-screen terminals or laptop/pcs to collect game information at various hockey surfaces and then uses the Internet to display this information on any computer in the world in real-time. Pointstreak's system eliminates the data-entry of paper gamesheets and provides players, parents, coaches, scorekeepers, league administrators, rink operators and governing bodies real-time access to important game information. Customer Support EMAIL For non-urgent assistance, email us at: support@pointstreak.com WEBSITE For documentation and training, visit our online support section: www.pointstreak.com/support PHONE For urgent assistance, call our 24 hour toll-free number: 1-866-734-3585 1 Pointstreak, Pointstreak.com, and the Pointstreak logo are trademarks of Pointstreak.com, Inc. Copyright 2003 Pointstreak.com, All Rights Reserved, Patent Pending. www.pointstreak.com 2 Toll-free 1.866.734.3585
Section 2 Basic Operations Game information is recorded into the Pointstreak Electronic Gamesheet terminal/laptop by either pressing one of the control buttons on the terminal/laptop or by touching a field on the screen 2. Team rosters, player positions, goal and penalty data are all recorded by touching the corresponding fields on the screen and selecting the appropriate data from the displayed drop-down menus. New player information, game clock times, game notes, and game event edits require data entry (see below). If using the touch-screen terminal, when touching the screen, use your finger or a retractable pen with the ink-tip retracted. Note: DO NOT TOUCH THE SCREEN WITH THE INK TIP OF A PEN. This will damage the screen. 2 Note: touching the screen and clicking on the screen can be used interchangeably depending on whether you are using the touch-screen terminal or laptop/pc software. www.pointstreak.com 3 Toll-free 1.866.734.3585
When a string of characters or a numeric entry is required in a field, a corresponding electronic keyboard or number pad is displayed on the screen. To enter data, touch the corresponding letters or numbers as if you were entering them on a keyboard. The Shift key on the electronic keyboard is used to toggle between caps and non-caps. The and keys are used to navigate within the field. The BkSp key is used to delete the character to the left of the cursor. There are eleven external control buttons on the Pointstreak Electronic Gamesheet terminal/laptop. These buttons are used to perform the following functions: Home/Away Goal Record a goal for the home/away team. Home/Away Penalty Record a penalty for the home/away team. Home/Away Shot Home/Away Roster Record a shot for the home/away team. Edit the team roster for the home/away team. End Game Menu Finalize game data and send to the Pointstreak s website. Edit game details and enter game notes. www.pointstreak.com 4 Toll-free 1.866.734.3585
On/Off Turn on/off the terminal/laptop screen. Turn off when terminal/laptop not in use. [image n/a] Start / Start The Start / Stop Scoreclock button is designed to mimic the regular scoreclock that tracks the game time. www.pointstreak.com 5 Toll-free 1.866.734.3585
Section 3 Logging In The Pointstreak Electronic Gamesheet is activated by simply touching or clicking on the screen or pressing the On/Off button on the Pointstreak Electronic Gamesheet terminal/laptop. The Pointstreak logo is displayed and rink data from the Pointstreak database is downloaded to the terminal/laptop. When the message Initializing Communications. Please Wait. or Downloading data from server Please wait is displayed on the terminal/laptop screen. It may take a few minutes to download rink data from the database. To log into the Pointstreak Electronic Gamesheet: 1. Touch the Pointstreak logo to access the login screen. www.pointstreak.com 6 Toll-free 1.866.734.3585
2. Enter your Username. Touch the field to highlight it and then touch the corresponding letters of your username on the electronic keyboard. Use the and keys to move within the field. Touch the BkSp key to delete a preceding character. 3. Touch the Enter key to accept the username. 4. Enter your Password using the electronic keyboard. 5. Touch the Enter key to accept the password. 6. Touch the Login button to complete the login. The Game Information screen is displayed. www.pointstreak.com 7 Toll-free 1.866.734.3585
Section 4 Game Information Screen The Game Information screen is used to identify the league, division, and home/away teams that will be playing on the playing surface. The referee, linesmen, and scorekeeper, officiating during the game are also identified. During the selection of the league, division, and teams, league data is downloaded dynamically from the Pointstreak database to the Electronic Gamesheet terminal/laptop. To complete the Game Information Screen: 1. Select the League. Touch the League field to highlight it and then touch the appropriate league name from the drop-down menu. 2. Select the Division of the two teams that will be playing. 3. Select the Home Team and Away Team. 4. Select the Referee. 5. Select the Linesman1, Linesman2 and Scorekeeper (optional). 6. Touch the OK button to continue with the Team Roster screens. Note: The Game Information screen can be updated during the game via the Game Details option in the Game Menu. www.pointstreak.com 8 Toll-free 1.866.734.3585
Section 5 Team Roster Screens After the Game Information screen is completed, the Home Team Roster screen is displayed. This screen is used to identify the home team players that will be playing in the game. Players are selected by touching each player s name in the Select Players field or touching the Select All button to select all the players. Player details (name, jersey number, position) can be edited using the Edit Player button and new players can be added via the New Player button. A goalie must be selected from the Select a Goalie field to continue with the game setup. When the home team roster is complete, the Away Team Roster screen is displayed. Press the Home Roster button or Away Roster button on the terminal/laptop to update the Team Roster screens at any time during the game. To complete the Team Roster screens: 1. Select a Goalie by touching the goalie s name in the Select a Goalie field. The player s name is highlighted and a checkmark appears in the checkbox to the left of the player s name. Only one goalie can be selected. 2. Select each player in the Select Players field by touching the player s name. The player s name is highlighted and a checkmark appears in the checkbox to the left of the player s name. Touch the players name again to deselect. Note: A suspended player cannot be selected for the game. www.pointstreak.com 9 Toll-free 1.866.734.3585
3. Verify the Name, Jersey number and Position of each player. Note: Roster verification is vital for correct statistics. When training scorekeepers, make it clear that jersey numbers and names of the players at the game match what is on the terminal/laptop. 4. To edit a player s details, touch the Edit Player button when the player s name is highlighted. The Edit Player window is displayed. 5. To edit the player s name, touch the Player Name field to display the electronic keyboard. Use the and arrow keys to move within the field. Touch Shift to toggle between caps and non-caps. Touch the BkSp key to delete a preceding character. Touch the Enter key to continue. 6. To edit the player s Jersey number, touch the Jersey Num field to display the electronic number pad. Use the BkSp key to delete the current Jersey number and enter the correct number. Touch the Enter key to continue. 7. To edit the player s position, touch the appropriate Position circle. When the Goalie (G) position is selected, the player s name is moved to the Select a Goalie field. 8. Touch the Ok button to save the edits. 9. To add a new player to the roster, touch the New Player button. The Edit Player window is displayed (see above). 10. When the players on the home team are selected, touch the Confirm button to continue with the away team roster. Note: The Confirm button is only active after a goalie for the team is selected. 11. Follow the steps above to complete the Away Team Roster screen. 12. When both rosters are complete, the Electronic Gamesheet screen is displayed. www.pointstreak.com 10 Toll-free 1.866.734.3585
Section 6 Electronic Gamesheet Screen The Electronic Gamesheet screen is used to record game information. This screen is similar to the paper game sheet that was previously used at the rink. The information and statistics entered are the same. Team goals, penalties and game shots are recorded into the Electronic Gamesheet via the team Goal, Penalty, and Shot buttons located on the terminal/laptop. These buttons open corresponding team entry windows to record the game events. These events can be updated at any time during the game by double-clicking the entries displayed on the screen and editing the data in the edit window. The Start / Stop button The Start / Stop Scoreclock button is designed to mimic the regular scoreclock that tracks the game time. The primary purpose of the Start / Stop Scoreclock button is so that fans and media can track the time of the game in real-time; for example, to see how much time is remaining in a period. Although not critical for recording a verified game, it does help the fans and media follow the real-time updates through Pointstreak s website. To operate the Start /Stop Scoreclock button: 1. At the beginning of a new game, the Scoreclock will default to the first period with the maximum time (for example, Period: 1 Time: 20:00 ). www.pointstreak.com 11 Toll-free 1.866.734.3585
2. When the game starts, press the Start / Stop button to begin the countdown on the Scoreclock. When there is a stoppage in play, press the Start / Stop button to stop the countdown; when play resumes, press the Start / Stop button to start the countdown. 3. After the time on the Scoreclock has counted down to zero in a particular period, touch the Scoreclork field (e.g. where it says Period: 1 Time: 00:00 ). This will bring up the Change Period/Time window. Advance to the next period by touching Period +. When the period begins, simply press the Start / Stop button to resume the countdown on the Scoreclock. NOTE: To operate the Scoreclock on the Pointstreak PRO terminal, simply follow the official time that is on the scoreboard/jumbotron. If you need to change the period and time on the Scoreclock touch the Scoreclock field and enter in the new period/time. To record a goal: 1. Press the Home Goal button or Away Goal button on the terminal/laptop. The Add Goal window is displayed. 2. Record the scorer of the goal by touching the Scorer field and selecting the appropriate player s name. 3. Record any Assists (optional). 4. Record the Period of the goal. 5. Enter the time of the goal as it appears on the game clock. Touch the Score Clock Time field to display the number pad and enter the time. Touch the Enter key. 6. Record the Type of Goal. 7. Touch the Save button to save the data and return to the Gamesheet screen. The goal data is displayed on the Gamesheet. www.pointstreak.com 12 Toll-free 1.866.734.3585
8. To edit goal data displayed on the Gamesheet, double-click the entry. The Edit Goal window is displayed. This window is similar to the Add Goal window. To delete the goal, touch the Delete button. To record a penalty: 1. Press the Home Penalty or Away Penalty button on the terminal/laptop. The Add Penalty window is displayed. 2. Record the player of the infraction by touching the Player field and selecting the appropriate player s name. 3. Record the type of Infraction. 4. Record the severity of the Infraction in the Type field. 5. Record the Period of the penalty. 6. Enter the time of the penalty as it appears on the game clock. Touch the Score Clock Time field to display the number pad and enter the time. Touch the Enter key. 7. Touch the Save button to save the data and return to the Gamesheet screen. The penalty data is displayed on the Gamesheet. 8. To edit penalty data displayed on the Gamesheet, double-click the entry. The Edit Penalty window is displayed. This window is similar to the Add Penalty window. To delete the penalty, touch the Delete button. www.pointstreak.com 13 Toll-free 1.866.734.3585
To record a shot on goal: 1. Press the Home Shot or Away Shot button on the terminal/laptop. The number of shots is incremented by one and displayed on the line with the score. 2. To edit the number of shots at the end of the game, double-click the number of shots for the team. The Shots on Goal window is displayed. 3. Use the number pad to enter the correct number of shots. 4. Touch the OK button to return to the Gamesheet screen. Section 7 Game Notes Game Notes can be added to the game data that will be retained in the Pointstreak database. Game Notes can be entered either at the end of the game from the End Game menu or during the game via the Game Notes option on the Game Menu. To add game notes: 1. During the game, press the Menu button on the bottom of the terminal/laptop and select the Game Notes option from the Game Menu. 2. At the end of the game, press the End Game button on the bottom of the terminal/laptop and touch the Game Notes field. 3. The Game Notes window is displayed. www.pointstreak.com 14 Toll-free 1.866.734.3585
4. Use the electronic keyboard to enter the notes. Use the and arrow keys to move within the field. Touch Shift to toggle between caps and non-caps. Touch the BkSp key to delete a preceding character. 5. Touch the Enter key to accept the data. 6. Select OK to return to either the Game Menu or the End Game menu. Section 8 End of Game After the game has ended, press the End Game button on the bottom of the terminal/laptop to finalize and send the game event data to the Pointstreak database. The End Game menu is displayed. www.pointstreak.com 15 Toll-free 1.866.734.3585
To complete the game: 1. Touch the Game Complete button on the End Game menu. The Game Review screen is displayed. 2. Review the game events. 3. To edit or delete a goal or penalty, double-click the entry in the screen and edit the data in the corresponding Goal Edit or Penalty Edit window. Touch the Save button to save the data and return to the Gamesheet screen. 4. To edit the number of shots for a team, single-click the number of shots for the team and edit the data in the Shots on Goal window. Touch Ok to return to the Gamesheet screen. 5. Select the OK button at the top of the screen to accept the data. The Send Game Data screen is displayed. www.pointstreak.com 16 Toll-free 1.866.734.3585
6. Enter your Password. This is the same password that was used to login. 7. Select the Send button and select Yes to confirm sending the data to the Pointstreak database. 8. A Sending data please wait message is displayed while the data is transmitted to the Pointstreak database. www.pointstreak.com 17 Toll-free 1.866.734.3585
It is also possible to postpone the game or record a forfeit for either or both the teams. To forfeit the game: 1. Touch the Forfeit Game button on the End Game menu. 2. In the Game Forfeit Menu, touch the appropriate Home, Away, or Both Forfeit button and select Yes to confirm the forfeit. 3. The Game Review screen is displayed to review and edit the game event data, if necessary (see above). Select the OK button to accept the data. 4. Complete the Send Game Data screen as described above. To postpone the game: 1. Touch the Postpone Game button on the End Game menu. 2. In the Postpone Game window touch the Period when the game was postponed, enter the time the game was postponed, and select the OK button. 3. The Game Review screen is displayed to review and edit the game event data, if necessary (see above). Select the OK button to accept the data. 4. Complete the Send Game Data screen as described above. Section 9 Troubleshooting Some troubleshooting suggestions: To select a regular player as goalie: Press the Home Roster or Away Roster button on the terminal/laptop to display the Team Roster screen. Touch the player s name in the Select Players field to highlight it and touch the Edit Player button. Touch the G option in the Position field. Touch OK to save the edit. Touch the new goalie s name in the Select a Goalie field. Touch Confirm to return to the Gamesheet. If the jersey number of a scorer (player) is not on the roster: Press the Home Roster or Away Roster button on the terminal/laptop to display the Team Roster screen. Touch the player s name in the Select Players field to highlight it and touch the Edit Player button. Touch the Jersey Num field and enter the correct jersey number in the electronic number pad. Touch Enter. Touch OK to save the edit. Touch Confirm to return to the Gamesheet. If the player is not listed on the team roster, touch the New Player button on the roster screen to add the player. See Section 5 - Team Roster Screens for details. www.pointstreak.com 18 Toll-free 1.866.734.3585
If the power is turned off: Reconnect the power. The terminal/laptop returns to the same screen that was displayed when the power was disconnected. If communication is down: See Section 10 Communication Problems. Section 10 Communication Problems Depending on the reliability of your Internet network, you may occasionally have communication errors reported by the terminal/laptop. This essentially means that the terminal/laptop is not getting a proper connection to the Internet and therefore cannot send or receive data. When the terminal/laptop tries to receive data, it will display the following message: Fetching data from server. If the terminal/laptop does not have an Internet connection at that moment, it will respond with the following message: Communications Error 100. The same error message occurs if the terminal/laptop attempts to send data without an Internet connection. Fixing a communications problem The above scenario is known as a communications problem, meaning the terminal/laptop cannot get a connection to the Internet. It is not a serious problem and can be easily fixed by following the steps below: 1. The first time you get a Communications Error 100 message, Cancel out to the intro screen, where you see Pointstreak s logo, and try again. 2. If you still experience communication errors, reboot the terminal/laptop (to reboot the terminal, unplug power to and plug it back in). Wait for the terminal to fully reboot and go through its communication setup. 3. If you still experience communication errors, follow these instructions, depending on whether your system is wireless or hardwired: a. Wireless System i. Reboot the Modem (unplug power and plug it back in). Wait a moment or two. ii. Reboot the wireless gateway(s) (unplug power and plug it back in). Wait a moment or two. A wireless gateway is the piece of equipment that takes the Internet connection from the Modem and broadcasts it over a wireless network; they are usually marked with a Pointstreak sticker. www.pointstreak.com 19 Toll-free 1.866.734.3585
iii. Reboot the terminal(s) (unplug power and plug it back in). b. Hardwired System i. Reboot the Modem (unplug power and plug it back in). Wait a moment or two. ii. Reboot the terminal(s) (unplug power and plug it back in). 4. Other factors to double-check before contacting Pointstreak Support: a. Make sure the network and power cables are securely connected and connected to the right pieces of equipment. b. If other computers on the same network (e.g. office computers, etc) are having troubles connecting to the Internet, then it is likely that your Internet Service Provider (ISP) is the source of the problem. Contact the ISP s customer service department to inquire if your service has been interrupted. c. If you on are on wireless system, check to see if 2.4 gigahertz cordless phones are being used anywhere in the same building. 2.4 gigahertz phones are on the same frequency as the wireless gateways and therefore interfere with the terminal s reception. To correct this problem, the 2.4 gigahertz cordless phones cannot be used at the same time as the terminal; or you must replace the 2.4 gigahertz phones with a phone of a different frequency; or you must switch from a wireless system to a hardwired system for Pointstreak s terminal. d. Dial-up Internet connections are notoriously unreliable. If your system is on dial-up, there is a good chance that this is the source of the communications problem. If possible, it is strongly recommended that you get an always on, high-speed Internet connection from a reliable Internet Service Provider. 5. If the above steps still fail to correct the communication errors or if you are experiencing other types of errors, then contact Pointstreak Support by email support@pointstreak.com or by phone 1-866-734-3585. www.pointstreak.com 20 Toll-free 1.866.734.3585