Public Safety & Security Extension of LMR to Smart Devices Mike Bostic Bob LaRose 9 August 2013 Copyright. Unpublished Work. Raytheon Company. Customer Success Is Our Mission is a registered trademark of Raytheon Company. Page 1
Raytheon at a Glance Vision Raytheon helps protect lives and ensures customer success through innovative, net-enabled solutions. Key Facts Approximately 68,000 employees Approximately 4,900 engineers worldwide $24 billion in 2012 revenue Over 7,800 programs in 72 countries 9,000 suppliers Headquarters in Waltham, MA William H. Swanson Chairman and CEO Key State and Local Government Focus on Technology, Innovation and Mission Assurance for existing and evolving customer mission needs with growing base of state and local government agencies as well as commercial customers International Customers 8/16/2013 Page 2
Public Safety and Security Making Our World a Stronger, Better Place I N T E R O P E R A B L E S E C U R E B R O A D B A N D HOW? How can you leverage Broadband technology to create a safer, stronger, better world when your existing equipment isn t really broadband? What if you could keep your existing equipment, but add trusted Broadband applications now with the funding you have now? What if the applications you deployed now would seamlessly connect with the National Public Safety Broadband Network when it is completed? HERE S HOW Raytheon Broadband applications work with your existing radio system, using gateways to connect radio systems to broadband without expensive upgrades. Raytheon applications are modular, scalable, and upgradeable using commercial devices that can be used in multiple applications, so you are never stuck with old equipment. Broadband applications can use many of networks and assets you have today instead of dedicated, proprietary networks. Raytheon Broadband applications are based on open architecture and have many of the same network open interfaces as the NPSBN will have. Page 3
Raytheon System Integration Advantages Communications Transformation Raytheon applies our robust military communications capabilities to the public safety sector Proven project management recognized by Fortune Magazine as One of the Best in the United States Recognized leader in Mission Systems Integration and engineering expertise 8/16/2013 Page 4
Raytheon JPS Interoperability Products COMMS INTEROPERABILITY PRODUCTS ACU-1000 ARA-1 SIP Analog Radio Adapter ACU-2000 IP ACU-M ACU & WAIS Software ACU-5000 ACU-T SNV-12 Voter RTU-292 Radio/Telephone Interface INTEROP-7000 8/16/2013 Page 5
Trusted Partnership with our Customers Raytheon provides customer-defined solutions leveraging best of breed technologies which prevents customers from being locked into single manufacturers solutions. Raytheon, as a Systems Integrator: Assesses requirements against best of breed technology solutions and provides Customer Choice Maximizes the use of open standards and interfaces Integrates technologies with backward and forward compatibility Qualifies multiple vendors to reduce risk and provide user flexibility Tests and ensures performance across a system of systems Derives solutions based on Customer requirements and Operations Concepts Emphasizes reducing Total Ownership Cost Raytheon is the founder of Interoperability solutions with over 20,000 gateways deployed around the world! Raytheon partners with Twisted Pair Solutions to provide interoperable solutions for smart devices. 8/16/2013 Page 6
THE THREE PILLARS OF WAVE Connect LMR Radio Systems Extend LMR Systems to Smartphones & PCs Replace Traditional Dispatch, LMR & PTT Systems Connect disparate land mobile radio systems and remove barriers to communication interoperability and employee productivity Extend workforce communications beyond LMR and proprietary systems to include modern devices and networks ensuring seamless communications in any location Replace legacy Dispatch, LMR and carrier PTT systems with secure communications applications over 3G/4G networks providing users device choice and flexibility Page 7
UNIFYING MOBILE WORKFORCE COMMUNICATIONS The Right Device... with the Right App... for the Right Role 3G/4G IP Radios Dispatch Communicator Mobile Communicators Desktop Communicator LMR Systems Web Communicator Lync Communicator UC/Telephone Systems Page 8
WAVE MOBILE COMMUNICATOR Turns smartphone, tablet or mobile computers into a feature rich push to talk (PTT) handset Provides real-time, two-way, push-to-talk across any Wi-Fi or wireless data network Users can participate in secure group and individual communications Mapping and presence information allows instant access to mobile workers Data network independence ensures global PTT coverage, allowing users to securely communicate from any location Availability, performance and price makes smartphones a compelling alternative to single-function PTT devices WAVE Mobile Communicator users can simply and inexpensively communicate securely, in real-time, with individuals or groups on other smartphones or devices Android 2.3 + iphone/ipad ios 4.0+ BlackBerry 5.x + Windows Mobile 6.x / Windows CE Industry leading Mobile Computers supported Page: Page 9 9
WAVE DESKTOP COMMUNICATOR Desktop Communicator allows PC users to securely talk to smartphones, radios and PTT networks No need to give radio handsets to desktop workers that don t need them Built in softphone provides telephony capabilities directly from the users desktop Text messaging between teams improves situational awareness and team effectiveness Extensibility panel allows for unlimited UI integration for virtually any thirdparty rich or web application Page: Page 10 10
WAVE CUSTOMERS ARE WORLDWIDE 350 Customers 30+ Countries 250K+ Users Defense & Commercial Public Sector Page 11
Defense Certifications FIPS 140-2 USAF ATO for use on SIPR Pending At AFNIC (Creech AFB/UAV Sponsor) USAF ATO for use on NIPR Pending At AFNIC (Holloman AFB Sponsor) DIA ATO for use on JWICS Approved US Army Certificate of Networthiness NIPR Approved US Army Certificate of Networthiness SIPR Approved NATO Approved Fielded Products List US Navy ATO for NIPR and SIPR Pending (Keyport Navy Base Sponsor) JITC UC APL Radio Gateway category will be added under Change 3 to UCR 2008. US Army Pacific Sponsor Draft requirements document submitted to DISA for Radio Gateway category May 2011. Page: Page 12 12
Interop-7000 Media Control Server Easy to install and configure infrastructure product that provides interoperability between many types of devices over any size area Data Collectors access non-ip devices (such as radios) & provide local interoperability Scales to almost any size suitable for small, medium, or large scale communication systems Accesses P25 systems (ISSI), 3G/4G/LTE networks, analog radio systems, telephone systems (PSTN), and network audio (SIP, RoIP) Hybrid Architecture combines the feature-rich Interop-7000 Media Control Server with the well-established and reliable Distributed Architecture of the ACU product line Interop-7000 Data Collector composition: ACU-5000 NCU-4 8/16/2013 Page 13
Interop-7000 Twisted Pair / WAVE ISSI Interface - Overview New or existing WAVE systems can now have direct ISSI interaction with remote P25 RFSS systems using the Raytheon Interop-7000 Media Control Server The Interop-7000 Media Control Server will contain a WAVE Engine component that will provide the transparent translation between the WAVE and P25 environments P25 User ID (UID) will be displayed in all Twisted Pair Solution WAVE Communicators P25 SU (UID) Mobile Communicator Desktop Communicator Dispatch Communicator 8/16/2013 Page 14
San Luis Obispo County Sheriff Office Account Overview In addition to being the primary law enforcement agency covering 3,200 square miles, the Sheriff is responsible for coroner services, the county jail which houses over 500 inmates, the civil division, and many special investigations units. Customer Challenge SLO was operating on an aging Orbacom dispatch console system that had been EOL (end of life) for several years. There were no subject matter experts available and spare parts were only available on ebay. SLO Sheriff desired interoperability and system patching capabilities with neighboring radio systems such as Atascadero PD, Morro Bay PD, CHP, CalFire and several others to improve mission response and officer safety. SLO Sheriff desired PTT communications on smart devices for himself and his direct staff, Detectives, Gang Unit and other special units to decrease costs and improve communications effectiveness for those who don t traditionally carry LMR subscriber units. Solution WAVE was chosen because of the standards-based open system architecture, speed to implementation, and lower total cost of ownership. The SLO Dispatch system is operating 100% on WAVE dispatch with Raytheon ACU gateway for interoperability with their existing LMR. The SLO Sheriff and 24 of his key direct reports and specialty units are using WAVE mobile for PTT communications Benefits Enhanced flexibility and mobility with WAVE dispatch they can dispatch from anywhere Extension of their LMR system to smart devices Interoperability to improve response and increase officer safety Growth Extend LMR to include front line responders as well as specialty units Success at SLO Sheriff has resulted in referrals and interest from numerous neighboring agencies Page 15
SAINTE-ANNE POLICE DEPARTMENT The Sainte-Anne Police Department is one of five independent police forces in Manitoba, Canada with one of the lowest crime rates in the province The direction of regional public safety planning would likely force departments like Ste. Anne's to adopt new and expensive digital radio systems that offered them little real benefit over existing analog systems With a strong background in IT, the Sainte-Anne Police Chief felt that smartphones running voice applications could advance his communication capabilities further than the proposed radio upgrade BlackBerry smartphones running the WAVE Mobile Communicator application over the WAVE Connections cloud communications service now connect all Ste. Anne officers with a WAVE Desktop Communicator dispatch operation at the station Officers use their BlackBerrys to instantly push-to-talk with other officers over their 3G and WiFi networks for instant, reliable and secure voice communications http://twistpair.com/inc/data/casestudies/sainte%20anne%20case%20study.pdf Law enforcement should be leading technology advancement, not following it. Robichaud Marc Chief of Police Page 16
AIR EVAC LIFETEAM AEL maintains a fleet of more than 100 helicopters stationed at more than 75 mutually-supporting air medical bases across 13 States Operations are coordinated by 25 dispatchers from a single emergency dispatch center, with calls coming in from over 600 hospitals, 700 EMS agencies and more than half a million members Old dispatch technology with limited capacity was clogging operations and was expensive to maintain Lack of interoperability between radios and landlines hampered incident management WAVE IP Dispatch solution gives every dispatcher instant access to any helicopter from a single console with one dispatcher per console Full interoperability between radio channels and telephone lines, and full system redundancy http://twistpair.com/inc/data/case-studies/air%20evac%20case%20study.pdf Our upgraded dispatch capabilities will ensure the fastest responses possible when patients lives hang in the balance. Don Looper, Systems Manager Page 17
One Force! The Right Information at the Right Time Full situational awareness see and hear it View sharing see all they see Collaborative planning map layered They see all and exact direction you provide GPS tracking of people and assets You see where they are and are heading Maps, video and pictures VOIP conferencing PTT Page 18
Clear View Vehicle Camera Local Camera Situational Awareness Map Streaming Video Mobile UI Bookmarks Wireless Connection Status Streaming Video Alert Item of Interest Bookmark Intuitively designed Mobile UI touchscreen functions provide security responders with key security information Page 19
Questions