Micro Dynamics of Knowledge - The role of KIBS in Cumulative and Combinatorial Knowledge Dynamics

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Micro Dynamics of Knowledge - The role of KIBS in Cumulative and Combinatorial Knowledge Dynamics Simone Strambach Exploring Knowledge Intensive Business Services University of Padua 17th 18th March 2011 Padua, Italy

Content 1 KIBS a knowledge producing and processing industry 2 Knowledge dynamics and innovation 3 Empirical findings - the Eurodite Project 4 KIBS - regional development and policy challenges 2

Titel KIBS patterns of spatial organization in Europe Large interregional disparities Strong concentration in metropolitan areas Country specific specialization patterns of KIBS subsectors Hier Karte einfügen Regional Yearbook map 6.2 S. 112 Source: Eurostat 2010: 112 3

KIBS patterns of spatial organization in Germany Strong concentration in metropolitan areas Region specific shape and development path of KIBS Source: Strambach 2004: 51

Enterprises, employees and turnover in KIBS sub-sectors of selected European countries, 2004 Country Denmark Finland Germany Norway Spain Sweden United Kingdom Size classes IT-Services Economic Services Technical Services Marketing/Advertising (in number of Share (in %) in Share (in %) in Share (in %) in Share (in %) in persons Enterprises Employees Turnover Enterprises Employees Turnover Enterprises Employees Turnover Enterprises Employees Turnover employed) 1 to 9 93,2 18,3 23,7 95,7 29,9 40,9 93,1 16,6 22,5 91,5 24,5 31,9 10 to 49 5,5 21,9 17,5 3,7 28,7 21,0 5,7 21,3 18,2 7,2 33,7 30,0 50 to 249 1,0 22,6 21,1 0,4 19,2 16,3 0,9 17,2 15,6 1,2 28,5 32,3 250 or more 0,3 37,2 37,6 0,1 22,2 21,8 0,4 44,9 43,7 0,1 13,3 5,8 1 to 9 84,5 13,6 13,9 95,8 46,3 49,7 90,2 26,4 31,7 91,8 43,6 30,3 10 to 49 11,5 18,6 18,0 3,6 25,9 23,5 8,1 27,5 24,9 7,3 36,6 42,7 50 to 249 3,4 31,5 32,3 0,5 N/A N/A 1,4 N/A N/A 1,0 N/A N/A 250 or more 0,5 36,3 35,7 0,1 N/A N/A 0,2 N/A N/A 0,0 N/A N/A 1 to 9 88,7 16,1 12,8 87,1 35,9 35,5 91,8 32,0 36,9 90,3 16,4 34,3 10 to 49 9,4 24,3 16,4 12,2 40,6 33,3 7,5 35,4 30,4 8,4 20,6 36,1 50 to 249 1,6 21,3 17,3 0,5 10,2 11,9 0,6 15,3 15,8 1,0 13,9 20,9 250 or more 0,3 38,3 53,5 0,1 13,3 19,3 0,1 17,3 16,9 0,3 49,1 8,6 1 to 9 94,6 21,3 22,7 96,4 49,9 50,1 94,4 32,0 34,6 94,4 43,6 31,4 10 to 49 4,5 26,1 20,6 3,4 24,9 21,2 4,9 28,3 N/A 5,2 39,6 N/A 50 to 249 0,7 21,1 20,2 0,2 10,1 N/A 0,5 15,1 17,9 0,4 12,1 17,0 250 or more 0,2 31,6 36,5 0,1 15,1 N/A 0,1 24,6 N/A 0,0 4,7 N/A 1 to 9 91,6 14,0 13,8 96,9 51,5 55,2 97,4 33,1 47,0 93,3 25,1 24,7 10 to 49 6,7 20,7 13,5 2,9 28,4 26,5 2,2 24,9 17,6 5,7 24,0 21,9 50 to 249 1,3 21,3 15,5 0,2 10,1 10,1 0,3 19,3 16,5 0,9 23,0 45,3 250 or more 0,3 44,0 57,3 0,0 10,0 8,2 0,1 22,8 18,8 0,1 27,9 8,0 1 to 9 96,3 20,5 21,2 98,7 51,6 55,2 97,4 35,5 43,1 96,9 44,7 38,0 10 to 49 2,9 21,0 19,8 1,1 N/A N/A 2,2 21,3 20,9 2,8 33,8 34,1 50 to 249 0,6 21,9 18,6 0,1 13,0 13,1 0,3 17,1 15,0 0,3 14,0 24,7 250 or more 0,2 36,6 40,5 0,0 N/A N/A 0,1 26,1 20,9 0,0 7,6 3,2 1 to 9 94,4 28,4 0,3 91,8 28,3 1,2 90,8 28,8 0,3 88,8 22,8 1,2 10 to 49 0,1 37,8 5,6 0,2 29,6 0,7 0,2 31,7 1,6 0,3 31,0 10,0 50 to 249 4,6 17,6 8,0 7,1 24,0 1,5 8,0 23,7 4,3 9,3 24,6 12,8 250 or more 0,8 16,2 86,0 1,0 18,1 96,6 1,0 15,8 93,9 1,6 21,7 76,1 Source: Strambach 2010: 178-179 5

1. KIBS - a knowledge producing and knowlege processing industry Common industry-specific characteristics of organisation: Clients are directly involved in the value added activities Project organisation is the dominant form of work organisation High coordination costs due to the integration of myriad knowledge sources in the product and service development The key function of formal/informal network relations, references/reputation as coordinating mechanism for transactions

2. Knowledge dynamics and innovation Knowledge Dynamics Knowledge dynamics are unfolding from processes of the creation, using, transforming, and diffusing of knowledge Innovations are their visible results Firm level knowledge dynamics (FKDs) emerge through the interactions of individuals/groups within a firm/organisation or between a networks of firms and or organisations

2. Knowledge dynamics and innovation What do we know already about Knowledge dynamics? Knowledge creation and firms modes of innovation are strongly shaped by their specific knowledge base(s) SAS Typology of knowledge bases (Asheim 2007) Types of knowledge bases: - analytical (science based) - synthetic (combination of science based & applied knowledge) - symbolic (cultural based) Different sensitivity to geographical distance/proximity Different mixes of tacit and codified knowledge 8

2. Knowledge dynamics and innovation SAS Typology of knowledge bases (Asheim 2007) Defined by the learning processes through which knowledge is develope Defined by the criteria applied for evaluating its usefulness Synthetic : e.g. engineering, novel combinations of existing knowledge to solve human problems; learning-by-doing, learning-by-interaction, evaluation by functionality Analytical: e.g. scientific; understanding and explanation of natural/social world, formal, scientific rationales Symbolic:e.g. cultural meanings, symbols, ethics, aesthetics; open-end creative thinking and interaction, (re)-interpretation of symbols 9

Knowledge bases of KIBS - Subsectors Source: Strambach 2008: 159;161 10

2. Combinatorial and cumulative knowledge dynamics Shift in knowledge dynamics Vertical disintegration of manufacturing, and increasingly of service industries and the emergence of global value chains are ongoing processes Outsourcing and relocation processes in intangible business service processes lead to further fragmentation of value chains Dynamic restructuring leads to: - More complex and extended value chains - New roles of business units, suppliers and business services - Creation of new distance-proximity relationships in organisational/ spatial terms 11

2. Combinatorial and cumulative knowledge dynamics Shift in knowledge dynamics Cumulative knowledge dynamics - new knowledge builds on already existing knowledge or is directly dependent on existing knowledge Combinatorial knowledge dynamics new knowledge is created by the integration and connection of heterogenouse knowledge bases often located in different technological, sectoral and regional contexts

2. Combinatorial and cumulative knowledge dynamics Source: Strambach 2008: 162 13

2. Combinatorial and cumulative knowledge dynamics Implications of restructuring for knowledge production Leading to more complex labour division in knowledge production Creation of combinatorial knowledge gains importance KIBS drive knowledge dynamics through the content of their products and the ways they are produced

2. Combinatorial and cumulative knowledge dynamics Fields of tension related to horizontal/ knowledge domains Specialization Comprehensive Solutions KIBS KIBS Standardization Client-Specific Solutions Source: Strambach 2010:198 15

3. Empirical findings Eurodite Project Method: Innovation Biography Innovation Biography: A biography of an innovation event Knowledge Dynamics unfolding in time and space Insights into the labour division in knowledge production Actor constellations Interactions Types of knowledge exchanged/created 16

3. Empirical findings Eurodite Project 60 case studies of different service & manufacturing industries: food, automotive, biotechnology, ICT, KIBS, new media and tourism located in 24 European regions Over ⅔ of the 759 analysed knowledge interaction processes involve actors who are external to the innovating firm importance of labour division in knowledge production in knowledge production 17

3. Empirical findings Knowledge types and their combination in knowledge interactions Knowledge types Combinations of knowledge types Total Analytic (1) Synthetic (2) Symbolic (3) Analytic / Synthetic (1,2) Synthetic / Symbolic (2,3) A / S / S (1,2,3) Sector % % % % % % % Automotive 13% 64% 13% 4% 4% 0% 100% 89 Bio technology 24% 18% 18% 14% 26% 0% 100% 145 Food & drink 13% 41% 37% 4% 5% 0% 100% 78 ICT 10% 54% 5% 31% 0% 0% 100% 87 KIBS 0% 88% 3% 0% 9% 0% 100% 66 New media 14% 14% 53% 0% 16% 4% 100% 57 Tourism 0% 10% 76% 0% 14% 0% 100% 171 All 11% 35% 34% 8% 12% 0% 100% 693 18

3. Empirical findings Knowledge types Analytical Synthetic Symbolic Combinations of Knowledge type Analytical/ Synthetic All three synthetic /symbolic types Auto Bio Food ICT KIBS New media Tourism All cases Source: Strambach 2010b:52

Location of knowledge interactions of all sectors in different horizontal knowledge domains 20

3. Empirical findings Eurodite Project The mobilization of regional knowledge is a major feature of firm knowledge dynamics Knowledge interactions include a mix of proximal and distant actors they have a multi-scalar nature The ways to combine distant and proximal knowledge depends on the sector A common organizational framework is a prerequisite for an intensified knowledge exchange KIBS were involved in innovative change in every analyzed sector 21

OEM (production department) OEM II Development Department Supplier I KIBS Engineering OEM (design department) System Supplier 1998-2001 Interior Development of a new Car Type: OEM Customer Supplier Integrated HR 22

Interior development of a new car type engineering KIBS External knowledge Resources from abroad System Supplier (Austria) Developm. Engineer (Czech Rep.) System Supplier (Austria) System Supplier (Austria) Germany Supplier (Osnabrück) Production department OEM (Ludwigsfelde) Region Design department OEM (Stuttgart) Design department OEM (Stuttgart) Design department OEM (Stuttgart) Design department OEM (Stuttgart) Composite Knowledge product product Matching of design and Building of prototype Testing of Optimization functionality components serial car of product KIBS internal knowledge resoures Phase Design finding Prototyping Serial phase Start of production Time 1998 1999 2000 2001 Type of knowledge input synthetic symbolic cumulative composite Mode of knowledge interaction regular meetings irregular meetings work on site of customer human resource integration Source: Strambach/Dieterich 2011 23

3. Empirical findings KIBS as drivers of knowledge dynamics at the firm and sectoral level By delivering composite knowledge products from contexts in which their clients are usually not embedded in By interconnecting heterogeneous knowledge domains, complementing or changing the knowledge base of their clients By operating in all knowledge phases along the generic knowledge value chain By contributing to problem identification, problem solving and thus subsequently to knowledge articulation, sharing and reconfiguration 24

3. Empirical findings Summary The innovation biographies provide much empirical evidence that firm-level knowledge dynamics themselves reshape the territorial configuration of economies in creating new forms of organisation as part of the innovation process. Micro-dynamics of knowledge are reflecting an intersection between cumulative and combinatorial knowledge dynamics

4. KIBS Regional development & policy challenges Cumulative knowledge dynamics: Co-evolution processes with client sectors leading to cumulativeness of knowledge and specialisation of KIBS subsectors in horizontal and vertical knowledge domains Combinatorial knowledge dynamics: By acceleration of implicit knowledge transfer and the diffusion among sectoral contexts By extracting knowledge from different vertical and horizontal knowledge domains and recombining it in different sectoral contexts, they contribute at the same time to specialization and diversification

4. KIBS Regional development & policy challenges A principal role is to facilitate the self organisation of local interactive learning systems Promoting interaction and networks between KIBS and between KIBS and clients in complementary knowledge domains Policy support to foster combinatorial knowledge dynamics even if this does not immediately lead to economic value added Despite the fact that much time is needed in order to build up a common knowledge base, the outcome of these interactions might set further knowledge dynamics in motion

4. KIBS Regional development & policy challenges Intersection of multiple value chains at the regional level provides a rich repertoire for variation that can be used by firms to recombine, adapt pre-existing knowledge bases for new requirements The importance of place-based institutional regimes for the exploration and exploitation of combinatorial knowledge Combinatorial knowledge dynamics have the potential to open up established regional knowledge trajectories Focus on the integration of international and nontechnological symbolic knowledge 28

References Asheim, B. 2007: Differentiated Knowledge Bases and Varieties of Regional Innovation Systems. In: Innovation, 20 (3): pp.223-241. Eurostat European Commission 2010: Eurostat regional yearbook 2010. Luxembourg. Strambach, S. & Dieterich, I. 2011: The territorial shaping of knowledge dynamics in Baden- Württemberg. Inter-organizational relations in the sectoral knowledge domain of the automotive industry (forthcoming) Strambach, S. 2010: Knowledge-intensive business services (KIBS). In: Cooke, P., C. de Laurentis, S. Mac Neil & C. Collinge (eds.) : Platforms of innovation. Dynamics of new industrial knowledge flows. Cheltenham: Edward Elgar pp. 170-204. 2010b: Micro-dynamics of knowledge firms, organizations and their territorial shaping. In: Halkier, H., M. Dahlström, L. James, J. Manniche & L. Olsen (eds.): Knowledge dynamics, regional development and public policy. Aalborg, pp.47-59. 2008: Knowledge-Intensive Business Services (KIBS) as drivers of multilevel knowledge dynamics. In: Int. J. Services Technology and Management, 10 (2/3/4): pp.152-174. 2004: Wissensintensive unternehmensorientierte Dienstleistungen in Deutschland. Leibnitz Institut für Länderkunde (eds.): Nationalatlas Bundesrepublik Deutschland, Unternehmen und Märkte, Bd. 12., pp. 50-53. 29