opensap Be Visual! Sketching Basics for IT Business Unit 0 00:00:13 Hi, and welcome to Week 1. My name is Johanna Wittig and I'm a user experience designer at SAP. 00:00:20 I've been driving several formats in the area of visual communication since I started at SAP. And I'll be starting with you at the very basics of visual communication. 00:00:32 So from sketching, straight lines, to a set of basic shapes that you can use in each sketching situation. So we are here to help you build up confidence in being visual. 00:00:46 And here it's not about perfection, it's just trying it, and don't be afraid, so just start. Hi, and my name is Martina Schuh. 00:00:56 I'm leading a multidisciplinary team of developers and designers, and other disciplines. And I've been driving design thinking at SAP since 2005. 00:01:07 Whenever I work with teams, be it colleagues or customers, I encourage everybody to jot down their ideas visually. And in this course, I will teach you to improve your handwriting by just applying a few simple tips and tricks. 00:01:24 So Johanna, what materials do we need this week? This week we will need flip chart paper and a round tip marker, like this one, 00:01:34 and a chisel tip marker, this one, and of course we will need the templates and worksheets that you can find in the Download section to print out. 00:01:46 And now we will take a look at this week's sketching journey. We will start this week with the introduction into visual communication with the very basics. 00:01:57 Then we'll get to know the visual alphabet that we will use throughout the whole course. And learn a principle of how we can break complex objects apart to make it easier for us to sketch. 00:02:13 And in my part, which is the writing section, we will take a look at different writing styles and learn some simple tricks to improve your writing abilities. 00:02:22 Then we will practice a moderation font and learn how to write with a chisel tip marker. And finally, we will put all the things we've learned this week together and create an agenda for a meeting. 00:02:35 So Johanna, are you ready to start? Yeah, let's start. Okay, see you in the next video.
Unit 1 00:00:13 Hello. Welcome. We're here today to take the first steps in visual communication. 00:00:20 And in our work lives, we are communicating with words and also with visuals right, Martina? Yes, I use my whiteboard a lot and I use a flip chart to communicate with my colleagues and to exchange ideas. 00:00:32 And we are here to give you some basic sketching skills and to help you become more confident with sketching. And to give you a brief overview of what we are going to touch upon... 00:00:46 In the first video, we will show you how to hold the pen and how your body can support you while sketching. And in the second video, we will introduce you to the visual alphabet that will feature throughout the course. 00:01:01 We will practice that on a flip chart, as we have here. You know... later on we should also think about flip charts. 00:01:09 I mean, in reality we sketch in different situations, so we use paper, and we use the flip chart, and the flip chart is completely different because it's much more slippery and the pen behaves differently there. 00:01:22 But today we should start with paper because it's much easier. Right. The pens react differently on paper and flip charts. 00:01:30 So what pen are we using today? Today we are using the round tip marker. 00:01:37 The round tip marker makes a very uniform line no matter how you hold or turn it. So of course you can use different colors. 00:01:47 One tip from our side is try to avoid green markers, especially on whiteboards. There's too little contrast. 00:01:57 And if you plan to take a picture afterwards, that doesn't work either. So don't go with green. 00:02:04 And a tip here is... Yes, to be on the safe side it's always good to carry your own marker to meetings when you know that you will use the whiteboard. 00:02:13 Because if you are lucky, you'll find green markers but nothing else, so just have your own marker and take it. 00:02:19 So we'll now practice that on flip chart paper, and enough theory now, so let's get started. Yeah. 00:02:34 We now want to show you how to hold your pen and how your body can support you while sketching. Of course you can join us after we've shown the facts that we want to show you. 00:02:47 So now hold the pen relaxed in your hand, like this. Maybe not too close to the tip. 00:02:56 Yeah, like that. And try to leave it like that while sketching. 00:03:00 And to use your body as an instrument that helps you, fixate your wrist, your arm, and also your shoulder. So like the sketching is coming from your foot. 00:03:14 So take a relaxed stance. No, not this curve. 00:03:17 Take a relaxed stance so you can easily move from one foot to the other. So that looks good. 00:03:24 Yeah. So now let's try that on flip chart paper. 00:03:29 So just turn around and sketch a line, a straight line. Yes, that looks really good. 00:03:39 See how Martina moves her whole body while sketching the line. That's also a part of your hand-eye coordination, 00:03:46 so you have to be aware of where you want to go with the line. And use your whole body to sketch the line from one side to the other. 00:03:57 And here it makes more sense to push the line than to pull the line. It's easier to control for horizontal lines. 00:04:08 So I pull the line? Yes, try to pull it. Yes, that doesn't work so well, right? No. 2
00:04:17 So now you can maybe try to do a vertical one. And for vertical lines it's different. 00:04:24 It's pulling the lines towards you. So start at the top of your flip chart. 00:04:32 And right, go with your whole body. Use your knees and go down with a line. 00:04:38 So then you can use your body perfectly. Watch that your shoulder, arm, and wrist are still fixated while sketching. 00:04:48 Try to keep your hand relaxed. Good training. Yeah, right. 00:04:55 So now of course, yes, relax a little, and then go back into the position, fixate your wrist, your arm, and your shoulder. 00:05:03 Keep your shoulder in the lower position, and sketch that. Great. 00:05:11 And for our muscle memory, we build up muscle memory if we sketch lines of the same direction over and over again. 00:05:21 So it's like an athlete training his movement over and over again. So you can use... 00:05:27 And I need to concentrate. That's true. Concentrate from the beginning until the end of the line. 00:05:34 So the line will not get frayed or sloppy at the That really looks good. 00:05:45 So now you can also join Martina and sketch some lines and see how it works for you. Remember to fixate your wrist and arm, 00:05:56 keep your shoulder in a lower position. Use your whole body like Martina is doing to sketch lines from one side to the other or from top to bottom. 00:06:08 Just sketch a few lines. And also try to pull the horizontal line to get a feeling of what feels better or to push the vertical line. 00:06:29 Yeah, right. Now it's easier to control if you pull it towards 00:06:38 because your eyes are more the way where the lines should go. Yeah, perfect. 00:06:54 Now Martina is building up muscle memory because she's doing it all one line after another. By the way, we also have a tip for left-handed people. 00:07:12 It's especially important if you sketch on the whiteboard, but it's also nice to practice it here. For better controlling your hand, you can use your little finger to assist you while you sketch the line. 00:07:28 And while we say only the little finger, that's mainly because of the whiteboard. If you use your whole hand on the whiteboard, you will wipe away what you have just sketched. 00:07:41 This is correct. Yeah. You see she is right-handed. 00:07:47 It's not working so well for you. Well done, Martina. Thank you. 00:07:52 So what we have learned now in this video is how to hold the pen, how we can use our body to support us while sketching, that it's better to push lines like horizontal lines than to pull them, 00:08:07 to pull vertical lines, which works better than pushing them. And we also learned that it's a thing that you have to practice. 00:08:19 And if you practice it over and over again, you will build up muscle memory if you stay with one direction for several lines. 00:08:27 So what we are going to talk about in the next video is the visual alphabet. This consists of lines, circles, triangles, and rectangles, and all these basic shapes that we will need throughout the whole course. 00:08:42 So see you there. See you, bye. 3
Unit 2 00:00:13 Hi, and welcome back. Now that we have learned how to hold the pen or the marker, 00:00:19 and how to use our body to support us while sketching lines we have already started sketching the lines I now want to introduce you to the visual alphabet. 00:00:30 The visual alphabet consists of lines, of course, which we already practiced, triangles, squares, rectangles, dots, circles, and also some free forms. 00:00:44 And we will now practice these basic shapes because we will use the basic shapes throughout the whole course. So now it's really essential that you go into practicing. 00:00:55 And we now want to start with the triangle. Start with a shape size that feels comfortable for 00:01:05 I now want to sketch, and you can join me... Take care that you close the shapes. 00:01:26 So why do we want to close the shapes? It is because we want you to hold the concentration. 00:01:34 So from the beginning until the end of the shape, the concentration should be on focus. So now go for some other triangles, like larger ones, and just practice a few. 00:02:13 Also go for the big format. Step out of your comfort zone and just try to do large ones. 00:02:21 Think about how you position your hand and your shoulder. Relax your shoulder, hold it down. 00:02:27 Okay. Now we want to touch upon the next shapes, and the next shapes are squares and rectangles. 00:02:35 And also start with a shape that feels comfortable for you. Here, also think about your body position and your arm, 00:02:53 and make sure that your wrist is fixated and your shoulder is down when you do the shapes. Also try to avoid your shapes getting rounded here, because that happens if you think you're almost done, 00:03:19 you sometimes start getting sloppy. So try to be exact here. 00:03:27 At least when we are practicing. Okay, now that we have covered the triangles, squares, and rectangles, we are now going to the round shapes. 00:03:50 And we will start with dots. And you can start with very small dots by just tapping your marker on the paper. 00:04:02 And try to be exact there as well. Because otherwise the dot frays, and we don't want to have that. 00:04:10 So try to be exact. And you can make bigger ones, of course. 00:04:29 And of course you can do something which appears like a line but consists of dots. And now we want to go over to the circles. 00:04:47 So start here. Also watch your body again, 00:04:52 that your arm or your shoulder is down, that your wrist is fixated, your arm is fixated. And also start with a shape that feels comfortable for you. 00:05:02 Start the circle where you regularly start a circle, and also in the direction in which you regularly sketch a circle. 00:05:12 So... Now that you have done a few of the circles, you can start to play around with the direction and do it the other way round, 00:05:39 Or try another starting point, just to practice some... Here also try to step out of your comfort zone and go for the large format. 00:06:07 Because later on on the whiteboard, you probably need to do a large circle, so try that And also again, it's not about perfection here. 00:06:27 It's about practicing. And as you can see, the more you practice, the better you get. 00:06:40 Okay. And we also have a tip about practicing ellipses, which is also interesting for process shapes later on. 00:06:50 Therefore you sketch a straight vertical line, and two diagonal lines that are going this way. 4
00:07:11 Okay, and now imagine that this line here is the middle of the ellipses. And now you can start sketching ellipses, and the outer points are touching there again. 00:07:26 So this way. Try to make sure that the ellipses are round here as well. 00:07:38 As you can see here I am also tending to do it in a more straight way at the start. So really focus on that. 00:08:00 And here you can see my body position, that it is easier if you don't stand directly in front of the board, 00:08:08 so a little bit like this because then you can also see where you are going. And you can also fixate your hand or lean your hand on the board and go for rounder ellipses. 00:08:32 Now we want to take a look at the free forms. And therefore we thought it might be a challenge to design a free form and then repeat the free form again. 00:08:44 So we really start with a basic thing, so a snake-like line. And then follow that again on the snake-like line, 00:08:52 so you can just join me. This just practices your hand-eye coordination again. 00:09:15 And yes, it's also fun, it's a little bit like a meditation thing. And we now want to do another one, a round 00:09:39 Try to match the first shape you have sketched as well as possible and repeat it. So add another one. 00:10:03 And we can also do a more straight and lined one like a meander style. Okay, so just practice a few of those forms. 00:10:44 You can also do that very nicely while you are on the phone. So doodling around and practicing your hand- eye coordination to get better at sketching. 00:10:57 And finally, why are we doing all these basic shapes, and why are we practicing all these basic shapes? Of course we can do better things than just the basic shapes. 00:11:10 We can use the basic shapes and create objects. The simplest form, for example, let's think about a house. 00:11:18 So we will use a square and a triangle, and what we will see then is a house, so that's very easy. And of course that's not so sophisticated. 00:11:41 But within the next video, I will show you a principle that is called breaking objects apart. And there we try to focus on how we can narrow more complex objects by breaking them into simple basic shapes. 00:11:57 So I hope to see you there, and have fun with practicing. 5
Unit 3 00:00:12 Hi, welcome back. Are you in a fresh sketching mood? 00:00:16 So before we start with a new topic for this video, I wanted to ask you to do a two-minute exercise The exercise is about sketching a container ship. 00:00:29 And if you sketch the container ship, do not focus too much on detail, but maybe select a few that you think are typical for a container ship. 00:00:40 The exercise will be a "before and after" exercise. We will also do that on flip chart paper. 00:00:47 So maybe you can start at the top and leave the bottom empty, so you can do the "after" exercise there on the same sheet. 00:00:56 You've got two minutes have fun and go for it. Okay, how did it go with your container ship? 00:03:06 I hope you succeeded. So now I want to introduce you to the breaking objects apart principle. 00:03:14 We will use that to tackle more complex objects. And therefore we will also use the basic shapes. 00:03:21 So, for example, let's take two rectangles and a triangle. And by just recomposing it, you will see what happens then. 00:03:31 So just join me. So... 00:03:42 a rectangle, another rectangle, and a triangle. So, and by just recomposing these things... you will see... okay... 00:04:16 you can see a pen. It's an icon-like pen. 00:04:22 And in this principle, you can see that you can break every more complex object apart into basic shapes. I can also give you another example. 00:04:35 We will start with a rectangle and a trapezoid form. So let's just go... 00:05:00 So this could be a laptop. So of course we can add some more basic shapes to make it look more realistic, 00:05:08 like a touchpad, we can also do another one like that. And to give it a 3D impression, we can also add another rectangle here. 00:05:25 There you can see that by just using this simple basic shapes, you can recompose and come up with various simple objects. Another example is a document icon. 00:05:40 There you start with a small triangle... So... 00:06:13 Just try to break it down to the essence. So that gives you the advantage that you can really quickly and easily sketch these things, 00:06:23 which is also an issue in visual communication, of course. Okay, I've brought you a set of icons that you can sketch as an exercise. 00:06:34 You'll have five minutes for that. And the icons will be displayed in the video, so you can just stay in the video. 00:11:42 Hi, welcome back after your five-minute exercise sketching the icons. Now that you've learned the breaking objects apart principle, I now want to ask you to redo your container ship exercise. 00:11:57 So just do it again, now with every that you know after your exercise with the icons. So you have two minutes for this exercise again. 00:14:11 Hi, welcome back after your second time of sketching the container ship. I hope you succeeded after learning the breaking objects apart principle 00:14:22 that we can easily use to tackle more complex objects. And you can use that, of course, to simplify all the objects. 00:14:32 Because that's a thing that is important for visual communication, to be quick and to make it easy to remember it and to really apply it in your daily work. 00:14:45 And if you want to have a tip there, you can also do a picture search on the Internet and just add the word "icon". And you will get a lot of inspiration which is narrowed down to the essence of an object. 6
00:15:00 In the coming videos, we will touch upon the topic of writing, which is also very important in visual communication. So I hope to see you there, and bye. 7
Unit 4 00:00:12 Hello, and welcome to the writing session. In your first session, you practiced basic shapes and lines and dots. 00:00:21 And this session is about another important thing in visual communication writing text. Writing text on flip charts, writing text on whiteboards is a very important thing we use very often. 00:00:36 And this is what we are going to show you. Today you will need that's the wrong one today you need your round tip marker, 00:00:48 you need your chisel tip marker, and you need at least two pages of flip chart paper. 00:00:56 Ready? Okay, Johanna do you remember how it was when you learned writing? 00:01:03 I learned as a kid in school and it took many hours to perfect my handwriting. And that's long ago what happened? 00:01:12 Well, I had to learn to write faster in school, later And today my handwriting is so bad that I sometimes can't even read my own notes. 00:01:24 Yeah, okay, I know that. So what do you do when you write on flip charts or communicate with your colleagues? 00:01:31 Well, I learned a few easy tricks that I can apply to write legibly. And I practice that regularly. 00:01:43 And it helps me when I discuss with my colleagues and when I prepare agendas or presentations. So let's share these tips with our audience then. 00:01:56 Okay? Let's go. So Johanna is now going to show you the first exercise. 00:02:02 It's about writing an agenda. And one tip I would like to share with you is try to write threecentimeter-high characters. 00:02:11 If you use paper like this with squares, you can use about one and a half squares of height, and then you are good. Okay, so try to be done in three minutes. 00:05:26 Okay, hi, welcome back. How did it go? 00:05:31 To do a first check, you could now just take three steps back and see whether you can still read your writing. And now Johanna, how did it go for you? 00:05:41 Yeah, usually I forget to write three-centimeter- high characters, but today I managed it. Oh really? Let me check. 00:05:51 Yes, well it's even more. It's three and a half centimeters, so you used a lot more than one of the squares. 00:05:57 Well I see she did a couple of other things which I would like to explain to you now. So Johanna did four other things. 00:06:05 First, she used a clear shape. So instead of adding curls and decorations to her characters, she used a very clear shape. 00:06:16 And this makes text a lot more readable. Another topic is slant. 00:06:25 Slant if a text is too slanted, it's really not readable at all. So try to stay away from slant. 00:06:31 It's also often used when we use handwriting. Also not here well done. 00:06:41 Next... spacing. Spacing is very important. 00:06:47 And if a text is too spaced, it's hard to read. And as you can see below here, also too little spacing makes a text very hard to read. 00:06:58 So a good rule of thumb is 4 8 mm between the characters and 15 mm or more between the words. And the last thing and also Johanna did not do it is uppercase. 00:07:15 Many people tend to write everything on whiteboards in uppercase, and this is also not very readable, so try to use uppercase and lowercase together. 00:07:27 And what we said... All these tips help. 00:07:30 But when I'm in a hurry, I tend to forget all this. So it really takes a little discipline to remember all this. 8
00:07:37 Absolutely, and I also practice once in a while when I have the time. Okay, this concludes the first video, and see you in the next one. 9
Unit 5 00:00:14 Hello, and welcome back. I promise to show you another simple trick to improve your writing. 00:00:21 But before we do that, we have to look a little bit at some theory about characters. And this is why I prepared this flip chart. 00:00:32 We call it the 1-2-1 proportion. So each character consists of an "x" size, 00:00:43 of an upper part, which is called the ascender, and a lower part, which is called the descender. 00:00:54 And every character can be written in a way that fits to this grid. So, for example, a lowercase "c" only has an "x" size. 00:01:06 The same is true for "r", it also has an "x" size. Now a lowercase "g" has the "x" size and the descender. 00:01:16 The uppercase "G" uses the "x" size and the ascender. And if you use a flip chart like I'm doing here, you can see that the size of the characters is exactly one square for the "x" size 00:01:31 and half a square for the ascender and half a square for the descender. And this is already basically what I wanted to show you. 00:01:43 So now let's see how it works with a couple of other characters. Let's do an uppercase "B". 00:01:49 So we use ascender and "x" size, and do two half circles. 00:01:55 And then we have an uppercase "B". Lowercase "b" just one line and a half circle, 00:02:02 again in the complete "x" size. And one more. 00:02:08 Uppercase "Q" is using "x" size and ascender, and the lowercase "q" using the "x" size and the descender. 00:02:21 And this is what I would ask you to practice Remember the 1-2-1 proportions. 00:02:29 1-2-1 And take a flip chart and write a few words of your agenda, applying the 1-2-1 proportions. 00:02:39 And I'll see you back in three minutes. Have fun. Hello, welcome back. 00:05:46 How did it go? Here you can see a few words that I wrote, 00:05:52 applying the 1-2-1 scheme, which is pretty easy for me. Here I made a mistake unfortunately, 00:05:58 I wrote the "T" too small. So in this situation, if I had a customer meeting, I would probably rewrite the flip chart. 00:06:06 If you are in a team meeting situation, for example, it's also sufficient to make what you mean bold. And this concludes this video. 00:06:18 In the next video, I'm going to show you how to use the chisel tip marker to really bring your writing to the next level. See you then. 10
Unit 6 00:00:13 Hello and welcome to the next session. As I promised you, I will show you how you effectively use your chisel tip marker during this next session. 00:00:23 So what's the difference between the two markers? This one, the round tip marker, you've used already. 00:00:29 And what it does is create a more or less uniform stroke. The other one, the chisel tip marker you see here, has a skewed end. 00:00:41 And using this marker, you can create a thick line and you can create a thin line. And going forward, I'm going to show you how to hold the pen, and then you will practice a moderation font. 00:00:55 To practice this moderation font, you first have to learn how to hold the pen. So you have the chisel tip pen, 00:01:02 and you hold it at a 45 angle with the tip pointing downwards. So how does this now work with a 45 angle? 00:01:12 To practice that, sketch a square, which you learned in the basic shapes section. 00:01:21 Divide it with a line from the lower left to the upper-right part. And then place the tip of the chisel exactly here on the line. 00:01:32 This is the 45 angle, and hold the pen like this, and just draw a straight line. And repeat that. 00:01:41 Remember how to stand in front of the whiteboard, have your shoulders down, and try to really do these 45 angles. 00:01:49 If you feel safe enough, go outside of the square and try a few free forms. And while you're doing that, you can see how your 45 angle improves, and how your lines are getting better. 00:02:12 Okay. If you feel safe enough, now let's try to write a few characters. 00:02:17 I start with a capital "A". Remember the 1-2-1 proportions. 00:02:24 Hold the pen correctly, and draw an "A". It's going up, it's going down, and you have the last line here. 00:02:33 And as you can see, by holding the pen this way there's a thin line and a thick line now, which makes your characters look a lot more appealing than if they had similar lines. 00:02:46 So now let's try a lowercase "A". It's a half circle and a straight line. 00:02:53 And again, see here the 45 angle and how the line changes. It's thin here and it's thick here. 00:03:01 And again, the character is a lot more appealing. The next one try a capital "C". 00:03:09 Again some kind of a half circle. Oh, this one is too large, it should only go here, 00:03:17 capital "C" and a lowercase "c". And again you see the lines are just not equal in this character. 00:03:28 Are you ready for more? Let's try a capital "G". So more than a half circle, you go round all the 00:03:39 and then you turn inwards. Again, different lines. 00:03:44 And a lowercase "g". How does that work? 00:03:49 Half circle, a straight line going down to the descender, and then going forward a little bit. And the next one a capital "M". 00:04:03 This is more a straight-line character. So straight line downwards. 00:04:09 See the 45 angle. Going this way, now a thin line and going back down. 00:04:18 Capital "M". And the last one a lowercase "M", which starts with a straight line. 00:04:26 And then you add these two circles. Okay, and here is the last trick, for left-handed people. 00:04:36 We do the same thing. Draw a square, divide it in half, 11
00:04:46 this time the other way round, and then left-handed people just hold the pen also with the tip down so that they exactly get the other 45 angle. 00:04:58 So I'm not a left-hander, I have to practice a couple of times. And this way, you can use this moderation font exactly like every right-hander. 00:05:14 See the 45 angle here, it's just the opposite angle to the other one. So now it is your turn to practice. 00:05:22 Now that you know the 45 angle and you have practiced it, I will ask you to write the entire alphabet, the numbers, and the symbols. And try to be fast. 00:05:36 Try to write the entire alphabet and all the numbers and symbols. They don't have to be perfect. 00:05:42 Instead, try to get a feeling for the font, and try to build up this muscle memory which we have trained in the first part of this week. 00:05:51 So go ahead, have fun. 12
Unit 7 00:00:12 Hello and welcome to the last session on writing. This final exercise allows you to apply everything you've learned this week, 00:00:22 about basic shapes, about lines and points, and of course writing. Now you need a flip chart, you need both your markers. 00:00:34 If you have colored ones, you might want to use them as well. And you need the agenda which you created in the first writing exercise, 00:00:44 because you're now asked to take this agenda and make it better with everything you've learned in the meantime, which is the 1-2-1 scheme, and also the moderation font. 00:01:00 And if you want to, you can also make your agenda nicer by applying something from the first sessions, like putting the header in a box. Adding some pins to this box. 00:01:22 This is just a line and a circle. Or if you want to signal that there will be something special at the end... 00:01:42 just add a little present. And this concludes the writing sessions. 00:01:58 And now, have fun with the exercise, and have fun with writing in the future. 13
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