Action Plans Tiana Walsh, Tammy Smith, Mike Carroll, Jeanne Kravs, Justin Babineau, Carol Crowley Weekly meetings for departments (people in depts. To report issues) Monthly meeting for department heads or managers (managers to discuss and act on above issues) Bi-yearly meetings for state of the company address (department heads to report) Tom Sargent, Debbie Pigozzo, Bettina Schoub, Steven Luevano, Minoza Qamo Develop pit crews that are cross function to assess situations, and determine plans of action. Information systems training Establish written procedures Take accountability Adam Henrick, Michelle Turzy, Janet Luevano, Trish Kemmer, Alketa Qamo, Listen and accept feedback (constructive) After action group collaboration - Document/report - Make appropriate changes --> follow-up Appropriate groups meet up after "Big" project. Group does over what went wrong/right/can improve everything is documented for follow-up. Info is centralized in one area for future reference. Tiana Quarles, Clint Browning, Troy Kole, Cain Crowely, Michael Sqiakowski Establish goals and metrics Publish and make visible for all Regulary audit performance towards goals Acknowledge and celebrate wins
Ideal Customer Group 1 Summary Accurate dal(?) po's, ext Challenge with new ideas communicates well Consistent - does not change their mind Excited to work with us Knows what they want Organized Pays on time Positive outlook Promotes us with other customers Repeat sales (loyalty) Shares our values and desire to (+) impact --> environment Wants what we offer satisfied with what we offer (appreciative) works with us to solve issues without complaining
Ideal Customer Group 2 Summary Challenges our ideas/beliefs Communicator (express what they want) Cooperative Great listerner Growing Knowledgable Open minded Positive attitude Trustworthy/integrity Willing to partner
Ideal Customer Group 3 Summary Appreciates quality product Collaborates/flexible Knows difference between constructive criticism and complaining Knows how to communicate Knows that they want Low maintenance/repeat costumer Loyal Pays on time Trustworthy
Ideal Customer Group 4 Summary Challenge us-creative Different (?)/Diversity Good financial standing Innovative Loyal Open communication Positive Understanding
What Makes a Great Leader 1 What Makes a Great Leader? Attention Challenging Confident Constructive feedback Empathy Encouraging Enthusiasm Generous Good morals Happy Hard worker Honest Humble Keeps you focused on common goals Leads by example Like people Listen Love Organized Positive Purposeful Resilient Self-control Trusting Understanding
What Makes a Great Leader 2 Appreciate/Recognize skills Caring Change through Question Communicator Empowering Family Oriented Fun Honest Influential Leader vs Boss Leading by example Listens Mentor/invest time on you Positive attitude Professional
What Makes a Great Leader 3 Acknowledges staff's potential Actively communicates obstacles and times to prevent them Articulate Building trust Confident Delegates responsibilities Good listener Leads by example Nurturing of others strengths, recognizing their weaknesses Perseverance Positive attitude Takes blames/credit equally
What Makes a Great Leader 4 Believes in us, as well as the cause Cares about effects of decisions Communicates well-listens well Does not micro-manage Fair Gives all Has knowledge-shares it Help and lends support Leads by example Organized Positive Problem solver Recognizes your abilities Selfless Shows care for others Trustworthy Understanding values others point of view
Analyzer, Driver, Socializer and Relator Socializer Relater Bettina Calketa Carol Clint Michelle Mike S Mimoza Tammy Trish Troy Cain Janet Jeanne Judy Tiana Tina Analyzer Driver Deb P Justin Steven Tom S Adam H Enrique
Circle of Influence Adam Adriana Clay Enrique Janet Justin Production Ray Troy Alketa Carlos Chris Tina Mike Carroll Paul Tor Bettina Clint Gabe Janet Jose Mike C Ray Senge/ Kristoy Tiana Tor/Char Arturo Alan Cain Charlie Joel Jose Meza Miguel Cain Arturo Garcia Carlos Boruch Cory Wolak David Wells Mike Carroll
Carol Allieta Carlos Michille Mike Nick Patti Tammy Tiana Trish Clint Bettina Charlie Darren Jaime Enrique Bulmaro Clay Diana Jason Mark Mike Paul Ray Tom Tor Deb P Carol Crowley Charlie & Tor Jeanne Krauer Judy Segura Kemmer Paiti Landreth Ron Nierzwich Tiana Trish Jose luis Paul Ramon
Janet Adriana Arturo Enrique Erika/Cory Mike C Ramon/ Jose Steven Troy Paul Sildia Slan Miguel Joel David W Bulmaro Jeanne Andy Darren Deb Jaime Jason Judy Patti Tiana Tim Jeanne Andy Darren Deb Jaime Jason Judy Patti Tiana Tim Judy Acct: processing ap Arturo David Deb Ivan Eugene Jeanne Karla Manny Patti Purchasing: pricing Quality: Defective Receiving: aty issues suzi product Tiara Tony/Troy issues Trish
Justin Adam Archie Clayton Cory Dave L Enrique Janet Steven Troy Michelle Turzy Autruo Graicia Chad Solberg Clay Smith David Wells Janet Luevano Jose Luis Mike Corroll Troy Kole Mike Carroll Cain Chad Charlie Clint Cory David-Arturo Erika Me Nataele Paul Tom Tor Mike S Carol & Allata Chad & Mike Clint Janet & Steve Jose Michelle Nick Tammy Steve Adriana All sales people Arturo Cory David Wells Erika Janet Jose Salamance Paul Troy Tyler Tammy Charlie/Tor Clint Mike C/Chad Myself Production/engineering Shipping
Tiana Bettina Carol Tina Accounting Charlie Inside sales Jose group Luigi OTD group Ramario Tor Tom S Cain Michel Chad Solberg Cory Wolak David Wells Erika Rubio Mike Carroll Natalie Ramm Gabe Judy Patti Tor Trish All users - Domestic/ in'l Charlie Tor Troy K Chad Solberg Charlie Clay (Systems group) Janet Mike Carroll Paul Tor??? Do col office Pattriace Kermmer Tor Solberg