Lecture Notes in Business Information Processing 104 Series Editors Wil van der Aalst Eindhoven Technical University, The Netherlands John Mylopoulos University of Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, Qld, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
Christian Stary (Ed.) S-BPM ONE Scientific Research 4th International Conference, S-BPM ONE 2012 Vienna, Austria, April 4-5, 2012 Proceedings 13
Volume Editor Christian Stary Johannes Kepler University Linz Department of Business Information Systems Communications Engineering Linz, Austria E-mail: christian.stary@jku.at ISSN 1865-1348 e-issn 1865-1356 ISBN 978-3-642-29132-6 e-isbn 978-3-642-29133-3 DOI 10.1007/978-3-642-29133-3 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2012933873 ACM Computing Classification (1998): H.3.5, H.4, D.2, H.5 Springer-Verlag Berlin Heidelberg 2012 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface Enabling Transition was the theme of the 2012 S-BPM ONE conference. In the tradition of previous S-BPM ONE events, starting in 2009, it provided a lively interaction platform for (S-)BPM researchers, developers, educators, and practitioners. S-BPM as a discipline is characterized by a seamless approach toward the analysis, modeling, implementation, execution, and management of business processes with an explicit stakeholder focus (see also the S-BPM primer we have provided at the end of these proceedings). This year s event not only intensified the discourse of S-BPM protagonists on other BPM paradigms, it also marked the starting point toward scientifically grounded BPM transformations. According to the results of the rigorous peer-review process, 12 contributions were selected out of 36 submissions, and included in these proceedings. Egon Börger s keynote demonstrates the benefits of a theoretically grounded approach to BPM, in particular when linking the concept of S-BPM to the abstract state machines (ASM) method. The contribution reveals the influence of high-level interpreting S-BPM-defined business processes on representation and model execution. Besides such grounding, researchers and developers target a variety of topics: Stakeholder-oriented business process management Enterprise modeling and cross-organizational engineering Role and communication management Information structure architecting Activity and agency Active knowledge modeling Formal BP semantics for modeling and processing Work flow design and management Control-driven BPM suite development and tool applications The contributions address most of the life-cycle activities, in particular analyzing business objectives, subject behavior design and integration, and automating complex work procedures. Some tendencies enabling transitions seem to be significant for further research and development: 1. S-BPM triggers contextual design of processes and corresponding semantic processing. As such, the more general concept of System Thinking, as originally proposed by Peter Senge, influences all BPM life-cycle activities. It also allows BPM paradigms to interface alternative approaches beyond BPEL a worthwhile transition in planning, designing, and operating business processes. 2. The development of the S-BPM modeling language reflects the trend toward contextual specification and semantic processing, as the approaches capturing BPM objectives and access issues demonstrate. Hence, related areas,
VI Preface such as change management, can be addressed via S-BPM in a seamless but still structured way. 3. S-BPM can be understood as scalable and domain-independent approach when applied in practice. The scope of S-BPM applications and application domains can be widened in a seamless way, as demonstrated for complex service industries, such as hospital management (while capturing inherent peculiarities) and for industrial process control systems (when coupled with high-level business processes). 4. Economically plausible, but sophisticated architectures and infrastructures becoming common use, such as Web services and cloud computing, increasingly follow a choreographic approach. By utilizing S-BPM, not only can heterogeneous BPM approaches become part of integrated business settings, but also adapting business processes to novel settings and access facilities on-the-fly can be resolved effectively. Experiencing the active engagement of BPM activists facilitates hosting this conference. However, the success of such an event relies on creative and constructive hands, most notably: The authors of the various contributions sharing their expertise The members of the international Program Committee reviewing each of the contributions thoroughly The Chair of the sessions handling the highly interactive presentation formats Moreover, we need to thank the many persons running the conference facilities, and guiding us through the social program of S-BPM ONE 2012. Their efforts allowed us to elaborate ideas and network in rewarding settings. Special thanks go to the Institute of Innovative Process Management (I2PM, www.i2pm.net), serving as umbrella to a variety of S-BPM activities. It ensures continuity as well as adjustments of research and development. Finally, we cordially thank Ralf Gerstner and Viktoria Meyer from Springer for their assistance and support in publishing these proceedings in the LNBIP series. April 2012 Christian Stary
Organization Executive Committee Conference Chair Christian Stary Organizing Chair Stefan Oppl Johannes Kepler University Linz, Austria Johannes Kepler University Linz, Austria Organizing Committee Stefan Oppl (Chair) Dominik Wachholder Werner Schmidt Johannes Kepler University Linz, Austria Institute of Innovative Process Management, Germany Ingolstadt University of Applied Sciences, Germany Program Committee Christian Stary (Chair) Franz Barachini Thomas Bahlinger Reza Barkhi Noureddine Belkhatir Freimut Bodendorf Yeong-Long Chen Anke Dittmar Peter Forbrig Alexander Gromoff Lutz Heuser Ebba Thora Hvannberg John Krogstie Florian Lautenbacher Juhnyoung Lee Christopher Lueg Tansel Özyer Carlos Pedrinaci Stefan Reinheimer Gustavo Rossi Johannes Kepler University Linz, Austria BIC-Austria, Austria FH Nürnberg, Germany Virginia Tech, USA University of Grenoble-LIG France, France University of Erlangen-Nürnberg, Germany National Chiao Tung University, Taiwan University of Rostock, Germany University of Rostock, Germany Moscow National Research University, Higher School of Economics (HSE), Russia AGT Group (R&D) GmbH, Germany University of Iceland, Iceland Norwegian University of Science and Technology, Norway SysTec-CAx GmbH, Germany IBM T.J. Watson Research Center, USA University of Tasmania, Australia Ekonomi ve Teknoloji Üniversitesi, Turkey The Open University, UK BIK GmbH, Germany LIFIA. F. Informatica, UNLP, Argentina
VIII Organization Gabriele Saueressig Werner Schmidt Detlef Seese Robert Singer Renate Strazdina Alexandra Totter Eric Tsui Gerrit van der Veer Nikolas Vidakis James Weber Cornelia Zehbold Erwin Zinser University of Applied Science Würzburg-Schweinfurt, Germany Ingolstadt University of Applied Sciences, Germany Karlsruhe Institute of Technology, Germany FH Joanneum Graz, Austria Ernst&Young Baltic SIA, Latvia ByElement GmbH, Switzerland The Hong Kong Polytechnic University, China Open University Netherlands, The Netherlands Technological Education Institution of Crete, Greece St. Cloud State University, USA Ingolstadt University of Applied Sciences, Germany FH Joanneum Graz, Austria Sponsoring Institutions Metasonic AG, Pfaffenhofen-Hettenshausen, Germany VALIAL Solution GmbH, Ilmmünster, Germany Infomedia Services G.m.b.H., Vienna, Austria Competence Center on Knowledge Management, JKU, Linz, Austria IANES (Interactive Acquisition, Negotiation and Enactment of Subject-Oriented Business Process Knowledge) EU FP 7 Marie Curie IAPP Reiner ConsSys, Cham, Switzerland Format Werk GmbH, Gunskirchen, Austria
Organization IX
Table of Contents Keynote The Subject-Oriented Approach to Software Design and the Abstract State Machines Method... 1 Egon Börger Contributions Ad-Hoc Adaption of Subject-Oriented Business Processes at Runtime to Support Organizational Learning... 22 Thomas Rothschädl An Approach towards Subject-Oriented Access Control... 33 Alexander Lawall, Thomas Schaller, and Dominik Reichelt Building a Conceptual Roadmap for Systemic Change A Novel Approach to Change Management in Expert Organizations in Health Care... 43 Martina Augl E-Learning Support for Business Process Modeling: Linking Modeling Language Concepts to General Modeling Concepts and Vice Versa... 62 Matthias Neubauer From Subject-Phase Model Based Process Specifications to an Executable Workflow... 77 Albert Fleischmann ModelAsYouGo: (Re-) Design of S-BPM Process Models during Execution Time... 91 Robert Gottanka and Nils Meyer Modeling Business Objectives for Business Process Management... 106 Matthias Lohrmann and Manfred Reichert PCA-C: A Process-Centric Approach for Integrating and Managing Cloud Services... 127 Matthias Kurz, Gunnar Billing, Karl Hettling, and Holger von Jouanne-Diedrich Stakeholder-Driven Collaborative Modeling of Subject-Oriented Business Processes... 145 Dominik Wachholder and Stefan Oppl
XII Table of Contents Subjects vs. Objects A Top-Down Approach... 163 Clemens Krauthausen Using S-BPM for PLC Code Generation and Extension of Subject-Oriented Methodology to All Layers of Modern Control Systems... 182 Harald Müller Using Social Network Analysis and Derivatives to Develop the S-BPM Approach and Community of Practice... 205 James E. Weber, Werner Schmidt, and Paula S. Weber Tutorial A Primer to Subject-Oriented Business Process Modeling... 218 Albert Fleischmann, Werner Schmidt, and Christian Stary Author Index... 241