Chief Information Officer University of Maryland Faculty Physicians, Inc. has retained Kirby Partners to identify, qualify and present individuals for this position. This Position Profile is designed to assist qualified individuals in assessing their interest in the position. 1
Organization Overview University of Maryland Faculty Physicians, Inc. offers expert, convenient care in more than 40 specialties. University of Maryland Faculty Physicians, Inc. (UM FPI) is made up of more than 1,400 faculty members from the University of Maryland School of Medicine, and has offices located across Maryland. Its providers conduct cutting-edge research and clinical trials. UM FPI provides access to services from one of the nation s leading academic medical centers; patients can receive the highest-quality care and latest treatment options available, right in their neighborhood. Key Network Indicators 1 million Patient Visits $175 million Annual Revenue 1,000 Non-Physician Staff 19 Professional Associations University of Maryland Faculty Physicians locations: Anne Arundel County Baltimore City Baltimore County Charles County Carroll County Harford County Howard County Prince George s County 2
Position Description Overview: The University of Maryland Faculty Physicians CIO participates at the executive level with the University of Maryland Faculty Physician, Inc. s (FPI) leadership in the development of FPI s mission, strategic plans, budgets, resource allocation, operational plans and policies. The CIO will direct, plan and manage FPI s Information Systems policies, procedures and resources to assure the development and implementation of information technology infrastructure, voice and data network, Web and Internet services, software development and application portfolio management and related functions (communications, office systems, production activities, etc.). As a member of FPI s senior management team, the CIO participates in planning corporate growth and coordinating the strategic plan with the development of information systems. The CIO will develop strategic plans identifying information technology applications and infrastructure to support business plans or create new strategic opportunities. He/She also directs the design, development and maintenance of application software programs, and systems software to meet the needs of FPI. The position directs a staff to maintain knowledge of developments in the area of systems and hardware to assure that new developments are incorporated in future systems of FPI. The CIO also serves in the capacity of Chief Security Officer and is responsible for the organization s information technology security plan inclusive of; security program vision, policies, education, technical controls, operating best practices and compliance with regulations governing healthcare business operations to limit exposure to liability associated with information technology. The CIO reports to the CCO (Chief Corporate Officer), and has a staff of six direct reports and 30 team members. Responsibilities: 1. Participates as a member of the Executive Staff team in the development and ongoing review of FPI s strategic plans, budgets, operating plans, and policies. This includes attending key leadership meetings such as FPI Board, Executive Staff, and Clinical Administrator s meetings. 3
2. Participates in strategic planning in concert with the practice plan s vision, mission and values that contribute toward maintaining FPI s growing market share, reimbursement maximization, and cost containment including productivity improvement. 3. Responsible for the development and operational management of GE/IDX/EPIC systems which provides professional administration billing services to the FPI faculty practices. 4. Manages at the highest level the relationship necessary with the University of Maryland Medical System (UMMS) for FPI s effective use of Epic systems. Advocates for faculty users. Effectively manages relationships with the University of Maryland, Baltimore (UMB) campus IT leaders. 5. Establishes the current and long-range direction of technology aimed at keeping the organization on the forefront of change. Directs long-range planning and development programs to ensure the best use of FPI s growth and profitability. Compares the direction of the corporation to that of competitors and competitors use of technology to refine plans as needed. Provides technical vision, advice, guidance, direction, and authorization to carry out major plans and procedures. 6. Directs the continuing review and analysis of present systems and methods and the formulation of new and revised systems to determine changes to improve operations, reduce costs, and enhance overall efficiency of operations. 7. Ensures regular contact with the vendors; develops bid specs and negotiates vendor contracts for all software/hardware purchases. Keep abreast of technological changes and innovations and technological advances in new software programs for billing/practice management. 8. Oversees the development of documents, policies and procedures of operations for problem analysis, system design, programming, system testing, system documentation, and computer operations for data processing, billing and collection systems. 9. Provides technical and systems advice and consultation. Assists departments in the selection and setup of applications appropriate to their activities. 10. Promotes the interfacing and control of FPI s present technology and the dissemination of technological information throughout the organization. 11. Communicates the organization s product and technology direction to FPI s strategy partners, financial analysts, and internal and external entities as necessary. 12. Maintains a keen awareness of trends, general direction and new technology entailed in the practice management technology and telecommunications industry. Demonstrates an extensive understanding of business operations in the technology industry, product research and development, and the telecommunications environment. 13. Manage the recruitment, hiring, training and evaluations of ITM department staff. Motivates plans and provides training to practice and ITM staffs to insure compliance and high technical competence. 14. Defines problems, collects data, analyze available information and evaluates results to choose the best solution to solve problems and make high impact decisions. 4
15. Encourages and builds mutual trust, respect and cooperation among team members across departmental lines. Motivates, develops, and directs people to achieve business goals. Qualifications: Required: A minimum of 15 years of progressively responsible experience in a mid-sized to large company directing and overseeing information technology management. Bachelor s degree in Computer Science, Information Technology or related field. Advanced knowledge of both technology and general management and the ability to integrate new or existing technologies into the business. A proven strong customer service focus. Demonstrated ability to make operational and management decisions in response to changing conditions and in emergencies. Proven ability to establish and maintain effective working relationships with all levels of personnel and present information to numerous audiences. Ability to develop ITM financial and related operational information. Demonstrated knowledge of: o Medical group business and technology needs. o Ongoing practice management and health care trends, health care legislation and regulatory standards. o Health information technology standards and capabilities, vendors and emerging technologies. o Organizational fiduciary, budgetary and financial methods and practices. o Business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources. Desired: Healthcare technology experience within an academic environment is strongly desired. Master s degree preferred. A senior level technology background with a large physician practice will differentiate candidates. Epic experience is a strong plus. Experience with telemedicine is a plus. A background in electronic security is strongly desired. 5
Baltimore, Maryland Aside from being Maryland s largest city and economic hub, Baltimore has also been named, A City of Neighborhoods, with more than 200 diverse districts. This vibrant harbor city has a strong restaurant scene, art museums, four professional sports teams, and is home to two major universities. Nearby Annapolis, Maryland provides access to the Chesapeake Bay and many rivers, creeks and inland bays making it a prime location for water sports such as sailing, fishing, kayaking, canoeing and paddle boarding. Downtown Annapolis is famous for its historic inns and scenic streets that contain fine restaurants and shops. Nicknamed Charm City Baltimore Sun 6
Baltimore At A Glance Recognition: One of the Top Under the Radar Food Cities (Wine Enthusiast, 2016) 20 Most Charming Cities (Travel & Leisure) 10 Most Underrated American Cities (Conde Nast Traveler) Top 15 Waterfront Destinations in the World (Fodor) 7 Most Underrated American Food Cities (Thrillist) 10 Best U.S. Budget Travel Destinations (USA Today) Fast Facts: Population: 621,647 About 1 Hour to Washington, D.C. Average High Temperatures: o January - 41 o April - 65 o July - 87 o October - 68 Largest Employers: CareFirst BlueCross BlueShield W.R. Grace & Co. University of Maryland Medical System Safeway Inc. LifeBridge Health Sears, Roebuck & Co. Cost of Living* Overall 90 Grocery 112.5 Health 100 Housing 63 Utilities 106 Transportation 104 Miscellaneous 96 *Index versus U.S. average value of 100 Cost of Living Data Source: Sperling s Best Places 7
Recreation Photo Credit: www.baltimore.org The Inner Harbor area and Fell s Point offer great local restaurants, museums and sporting events. The city s dedication to the arts can be seen in the three state-designated arts and entertainment districts. Several parks within less than 30 minutes from downtown offer historical trails and nature gardens, including Cylburn Arboretum, the Benjamin Banneker Historical Park and Holt Park. Located about 40 minutes from Baltimore, Annapolis is known as America s Sailing Capital. Along the city s Maryland Avenue are plenty of shopping and dining options, including historical inns. Naval Academy football games are extremely popular; the premier university also has a spectacular two day graduation ceremony performed by their elite Blue Angels flying team. 8
Neighborhoods Columbia - Cited by CNBC and Time Magazine as a top suburb, this community offers outstanding schools and ranks in the top 5% for job growth and economic opportunities. The community was built in the late 60 s and consists of 10 villages that are a combination of singlefamily homes, apartments and townhomes. Photo Credit: CNBC Canton - Located on Baltimore s outer harbor, this waterfront neighborhood was founded in the late 19 th century and features quaint row brick houses bordered by restaurants, local pubs, and shops. One of the country s largest urban parks, Patterson Park can be found here. Baltimore Sun Roland Park - Families find this historic neighborhood appealing because of its topranked elementary school and access to outstanding private schools. The neighborhood has award-winning restaurants and residents enjoy exclusive access to Roland Park Pool. Photo Credit: Baltimore Magazine 9
Procedure for Candidacy Interested candidates should submit their resume to Steve Bennett or apply online at kirbypartners.com. Candidates should expect two interviews with Kirby Partners recruiters (including a video conference interview). You may be asked to complete an Executive Profile and submit references to be considered for presentation to the search committee. All inquiries will be treated in confidence, and your references will not be contacted without your prior knowledge and approval. For more information contact: Steve Bennett 407.788.7307 sbennett@kirbypartners.com Kirby Partners is a leading executive search firm specializing exclusively in healthcare IT and cyber security. We leverage our 28 years of experience to efficiently place leaders at top organizations. Kirby Partners does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. Note: The material presented in this position specification should be relied on for informational purposes only. This material has been copied, compiled, or quoted in part from client documents and personal interviews and is believed to be reliable. While every effort has been made to ensure the accuracy of this information, the original source documents and factual situations govern. 10