Hi everybody. this is Kelley Land. I want to do a quick sound check. The chat box is available to everybody. It should be down at the bottom of your screen. you can click on chat and bring that up. If you're having any technical difficulties hearing please type in that box and we will do our best to help you on this new system that we're using. There's also closed captioning available for you down there as well where you choose chat. you can click the CC and you should be able to see the closed captioning scroll across the bottom of your screen. Susan Henning here also put up a link. I'll have her add that again as you see in chat box it scrolls away. That you can actually go and look at Streamtext as it's coming through. We'll get started here in just a few minutes. I am muting everybody as they come in. Some people are coming un-muted. I will do my best to make sure we keep everybody muted until there are questions. Then we will ask that you type the questions in the chat box. And Kim is on here and will be 1
helping me answer those questions as we go through. So we'll start here in just a few minutes. Thanks so much, everyone. >> Good morning, everybody. This is Kelley Land. I am going to do a quick introduction. I will ask that everybody please mute if you've unmuted for some reason. I am trying to keep everybody muted as they enter in the room. Let's start my video. Hi everybody. I'm actually only going to say hi. Is there a lot of feedback? >> Yes. That's odd. Let me make sure I'm muted. Is that better? >> Yes, it is. >> Great. Thank you so much. Please, once again, make sure you're muted when you enter the room. I'm not keeping my video up the whole time but I did just want to introduce myself and let everybody see my face. I'm Kelley Land. I'm the project coordinator for the Benefits Information Network Community living and careers here at IIDC. And I'm exited today to do some updates for you guys. 2
It's been many years since I think we've all met and really talked about Benefits Information Network. I also have on the call, Kim is on here. She is the Region 1 manager VR supervisor. And she will be helping me answer questions as well today. I have a couple people say they can't hear me. Please make sure you chose where it says mute you should have an area and you can choose what speakers you would like to use. You also want to make sure you're muted so we don't have a lot of feedback. I'm also putting a presentation in the chat box for you guys. You will be able to access it there. I will put it up there a couple times throughout the presentation so you guys have a copy of it. As well we do have closed captioning for this presentation. It is at the bottom. You should be able to see it. If you cannot then you can click the CC button it should scroll down at the bottom for you. We also have a link you can access if you want to see the captioning through an oh, what's the word, all at one time instead of just throughout the 3
presentation. We can put that link back up for you. Okay. Let's go ahead and get started. We are recording this call. And we will be putting out the PowerPoint and the recording at the end of the call today. We will probably have that up a couple ways. As well as VR will send it out on their end. >> Okay. So first I just want to talk a little bit about what is the Benefits Information Network. It is-- a lot of people are involved to make sure that this is a successful program. Vocational rehabilitation the IIDC community living careers and Social Security administration were all a collaboration. The goal is to improve capacity throughout state engage providers and community advocates in supporting work incentives planning and assistance. Benefits Information Network, as I said before, is a collaboration to improve the ability of people with disabilities to use and access federal and state work incentives by providing an informed, efficient network of Indiana benefits information 4
Liaisons and organizations that provide disability support services. The service that we provide are comprehensive curriculum training to BIN liaisons and a thorough knowledge of understanding programs, Disseminating information on federal and state work incentives and provide regular updates to BIN liaisons and providing ongoing training and technical assistance to BIN liaisons and work incentives and community resources enhancing employment. >> Just so you guys kind of know how we build capacity throughout the state; Currently in 2017 we have 159 BIN liaisons located all over the state. In 2016 we did 1,348 client strategic plans these were all checked and reviewed by technical assistants throughout the state. We spent over 2,200 hours of technical assistance in 2016. Right now we have actually have 4-- I'm sorry 5 technical assistants those are myself, Larry Shaw, Becky Lohman, Kathy Amber, and now Sara Montel has also joined our team. And will be doing technical assistance. So hopefully all of those names sound familiar to you. 5
But if not we will take the time to have a meet and greet email with you and let you know more about what we do. So here's how the process works in the state of Indiana. First the VR counselors can purchase benefits counseling services through the BIN. So they would give a referral to a CRP. The provider then or the CRP does face-to-face supports. That would be with a certified BIN liaison. They would complete a strategic plan and then refer the client to Indiana Works. Indiana Works is Indiana's work incentive planning assistance that's a national program that in Indiana we call Indiana Works. There's two Indiana Works in the state of Indiana. We have at north Indiana Works which is through Aspire. And we have the southern Indiana Works which is through sirs. Indiana Works provides long-term supports and assists with implementation of work incentives. The piece that we're really talking about today are the first two pieces. The referral process and the provider CRP BIN liaison process. Most important thing for you to 6
know is this a state of Indiana we have a really great program where we offer that face to face support and we offer the long-term supports. That's a collaboration between VR, CRPs and Indiana Works. For the Indiana within WIPA or BIN relationship they asked us to work through priority levels for them. Now quick note these priority levels are different than the priority levels for VR under order of selection. We all seem to use acronyms or names throughout the process. I wanted to make that clear, this is completely different than order of selection. This is Indiana's WIPA program's priority levels. What their private levels are beneficiaries who are working, beneficiaries with a job offer, transition aged youth from 14 to 25. And beneficiaries pursuing self employment. Once a BIN liaison is done with a strategic plan and signed off by a technical assistant, if any of the clients fit into these 4 priority levels than BIN is sent off to Indiana Works to provide long-term sports. Now that was a very quick overview of what the benefit information network is. I want to pause quickly and see 7
if anybody has any questions in general over what the Benefits Information Network is in the state of Indiana or however it works. We are going to wait just a few minutes and if you want to type any questions into the chat box, I will be sure to answer those. >> You can always type your questions in chat box at the end of presentation we will also answer those. >> So let's get on to why everybody is on the call today. That is for our BIN updates and some recent changes that are going to go into effect. Today we're going to talk about a new referral routing form. Inspection provided on the referral, a time frame change, the process of the benefit information network and how payments are going to be, how payments are actually given when the strategic plan is completed. >> So let's start first with the new referral routing form. Some of the questions have been why are we making some of these changes. They are actually have been no changes made to the form since 2009. A lot of changes have occurred in the past eight years. Some of those changes include state and federal type lines, a stronger focus on a team of 8
approach to finding employment for job seekers. And virtually offices have brought up some safety concerns. So here is a screen shot of the benefit information network referral routing form. This is the new form. It not be available until September 5th. That is when we are going to ask that all of these changes and protocols start. Let's go through the changes in the form. This top part is all the same information. We're asking consumer name, date of birth, address, telephone number, email address, VRs identification number. We still have consumer disability. One new piece that is we are asking information that will help us prepare for the meeting and contact the client. Other things you will see in here an accommodations. This helps the liaison know if they need to prepare for anything including interpreters, phone to text if there needs to be a ramp accessible things like that when we're calling the individual. We also have an included some ticket to work information here. Ticket to work is part of the social security administration 9
initiative. Clients will have access to long-term sports through their ticket. This conversation can start at the begin thing belong-term employment supports. We've also added information here about case managers. It is actually a pretty important piece for us when we're talking with clients. They help with the medicated issues which are main cancer for clients going back to work. Also case manager are not made aware of lot of work incentives to waiver clients such as the special income limits for med works. And these two work incentives can actually make clients choice between going to work or staying within their daytime services that they are offered. We've also added some housing questions on here. Housing is amain concern for most of our clients. Many clients don't think about their housing being affected when they go to work. Or if someone in the house goes to work. If you can't access this information up front, that is completely okay. But it would help us move the process along faster. Housing is actually where we 10
have a big hold up going through the verification process. Because we have to work with so many different entities including apartment managers and the HUD offices, and then any other housing programs that are within someone's county that they reside. Some of other additional information that we have added on here is just to help move the process further for the liaisons. Main concern for us is to know about you know, what questions do they have so when we meet with them we actually are ready and kind of prepared for some of that stuff. Now obvious will when we meet with client the first time we take all their questions in as well. We actually do a nine-page profile. But it's kind of nice to know what are their concerns right when they come in. We also have asked here about any criminal history to be made aware of. And recommendations on a location for the meeting. So home visitor public location would be preferred or if there's also going to be any transportation issues. Some of is arise throughout virtual offices piece. 11
We just want to make sure we're never put a BIN liaison or even a client in a position that is uncomfortable for them if they are not able to access a location or if maybe through a criminal history record they are not able to even be at that location. So let's talk about the process. At the beginning vocational rehabilitation should send the router referral and authorization together to the CRP. The CRP givers that referral or route tore BIN liaison within their agency. One process that didn't change is signatures are still required on the form. The VR counselor must sign the liaison needs to sign when they receive the referral, that the II DC technical assistance signature is still needed unless liaison is a tier 2 or a CWIC. VR does have list identifying the status of each BIN liaison. Just for the people on the call, so that you know, a tier 2 BIN liaison is somebody who does a very good job at strategic plans on their own and they are able to sign off on their own plans. However, IIDC technical assistance does check their plans quarterly. Someone that is a CWIC or community work incentive 12
coordinator is able to check their own plans as well as checking their agency's plans. And the technical assistance person through the center on community living careers does check their plans on a six-month basis. The liaison also will need to sign at the end at the process and include their agency name for billing. A separate billing invoice should go with the signed router. Some of the protocols have changed in this process. I think you guys are actually going to like these protocols as we were reviewing the form, we noticed it still said that BIN strategic plans needed to be done within a 30-day frame. To be honest with lot of state and federal time line changes, that is affected us being able to do that in a timely manner. Let's go through these 7 steps. Step 1, when you receive a referral you must make contact with the consumer within 5 working days from the receipt of the referral. If you are unable to reach the consumer, you must contact the VRS counselor and let them know the status of the inability to contact the consumer. BIN referral form and VR authorization documents are to 13
be received together. If you're not the BIN provider should contact the VR counselor immediately. This is also another reason that we put the added contact person on the referral form. So that we are having issues contacting someone hopefully we have an email address or an additional contact to try to find that consumer. Step 2, within 15 working days from the receipt of the referral, you should have an appointment with the consumer to complete the benefits screening profile. And obtain releases for benefits planning quarry. And other necessary releases of information. At this meeting you should also plan ahead and schedule your financial meeting with the consumer and their support team to review the strategic plan. I would suggest planning that meeting for the strategic plan 45 to 60 days out. Step 3. Verify all of the benefits including Social Security benefits, Medicaid, Medicare, housing, and any other additional benefits mentioned during the meeting with the consumer. When requesting benefits planning quarry from Social 14
Security, be aware that this may take up to 10 business days. This something new within last year. I think most benefits liaisons know this process I'm not sure VR counselors knew this process. Please be aware it can take up to ten business days for us to receive the benefits planning query from Social Security. As soon as you meet with that consumer that day you're actually faxing off your benefits planning releases so that you're giving plenty of time to get that back and you can start the strategic plan. Step 4, develop strategic plan. Within 15 work days or less from BPQY from Social Security. Make sure that you do that within a quick time frame. Remember that as technical assistance through IIDC we will not accept any benefits planning queries that are 60 days or older because benefits Chan change so quick will. Please send packet of information you gather the profile BPQY, strategic plans all verification release documents on Indiana institute of on disability and community for quality assurances and review. This quality assurance and review can take up to 7 business days to review. 15
Step 5, your plan will be reviewed for quality and if need IIDC will contact you to a assist you with developing a quality plan. This process should be completed within 60 working days. From the date you receive the referral. When the plan is sea I IDC will sign off to allow you to review with a consumer and other individuals within the consumer support system. That could be a case manager, employment specialist or their payee. During the review meeting with the consumer, the BIN liaison must insure the plan is signed by consumer and/or the guardian. Step 6, submit signed BIN referral routing form strategic plan for benefits management and support, BPQY and the invoice within 90 working days of the BIN referral day to vocational rehabilitation services. Once again we're change the BIN completion time line to 90 days. Step 7, if the consumer falls within one of targeted priority groups, individuals who are working transition students or individuals who are self-employed send the profile BPQY all verifications release documents and strategic plan pacts to Indiana Works community work incentive coordinator in 16
your area. Indiana Works will develop a benefits analysis and will submit the analysis to the BIN, consumer and VR counselor when that is completed. Once again bes, please note time line has changed. The process now can take up to 90 days for this billing. So let's talk about payments. If everything is complete within the 90-daytime frame that would include the router referral signed the strategic plan is signed, and invoice and the BPQY is all sent to VRS then the full $500 will be paid. If the BIN services or not complete within 90 days within the 90-day requirement, the reimbursement will be reduced to $300. Please see the excerpt from the referral router below. This is on the referral router as well for you. But I will go ahead and read it. To Seif the full $500 reimbursement from VRS for your BIN services you must gather and submit to RR all pertinent information including benefits screening profile, BPQY and thoroughly completed plan. Within 90 working days from the date of the BIN referral. If Vin services are not completed within the 90 working days requirement, the 17
reimbursement rate will be reduced to $300. If BIN services are delayed due to circumstances beyond the BIN liaison's control for example a consumer fails to attend scheduled meetings, usual delays and receiving a BPQY or et cetera. The BIN liaison should contact the VR counselor immediately in order for reimbursement reduction to be reevaluated. All documents must be submitted electronically to the individual RV office email address. Really in full what that is saying is that communication is key. If you are having issues contacting a client or getting releases signed or finding out Medicaid verification or working on housing, I think everybody understands that process. But you have to make sure that you are doing updates to the VR counselor about where that process is and what is hold up with benefits plan. I also want to point out on there we are asking now that everything is submitted electronically to the individual VR office email address. That's at general email address. That will include the invoice, strategic plans BPQY and router form. If you do fax them it goes 18
automatically into an email system for the vocational rehabilitation office. >> So moving forward. We want to make sure that we are informed. Make sure you stay informed. I'm going to give you some resources at the end of this you guys are able to access. And it will tell you, you know, facts sheet we keep those updated we all know that things change throughout year. We do try to keep those updated I try to send out emails to all the BIN liaisons when ever anything nationally or state-wide changed that will affect our clients. Please make sure you're sharing this information. Anybody that's not on the call that you know would needs to know about time frame change or going to see new referral including like administrative staff or even your accounting department that needs to know about changes, please make sure they are getting this information. Please remember there is the ticket to work program. And we will learning more about that I think through the year. But it also is an important piece for our clients to know there are some long-term supports for them. 19
And then follow-up continue to encourage our job seekers. Don't stop talking about how they can go to work and let's continue to talk about the facts and not the myth that is people hear throughout community about their benefits when they go to work. Okay. I know that was a lot of information as most of you know I can talk pretty quickly. So I'm going to pause now and let you guys type in some questions. And Kim, if you want to unmute, and start giving me those questions that we've got I will be glad to start answering those. >> Okay. Thanks, Kelley. Good information. We did have one question moving forward, the 90 days would not apply to those BINS prior for 9-5-17. That is correct. However, I think we as VR counselors need to be aware, now that we know that Social Security is taking a bit of time to get those BPQYs to our BIN liaisons. We really need to be flexible when it comes to the next three, four weeks here. And if you see some delays, reach out to the BIN liaison if 20
they resident reached out to you first. Let's see what actually occurs. >> We had another question, Kelley, when you say date of referral, are you saying the date, the BIN liaison received it or the date that RC spent I've seat date VRC sent sometimes 30 days before I actually receive it. >> Yeah. So we have, sorry. Just a second. >> I want to make sure everybody is muted. We have seen that as well. I think what me and Kim were trying to accomplish with that not happening is asking that referral router form and the authorization are coming together. That should actually stop the delay. I would also talk to your own agency on how the process works. If everything is coming to you at one time or if it's being sent like through an account department before it gets to you. If both of those things are not occurring, you know you are getting authorization and router form at the same time or not being routed through another division within your agency and that's holding up the delay, then, correct me if I'm wrong, 21
Kim, I would suggest talking to that VR office. You know the supervisor there or whoever sent you it and see where the delay is so that can stop occurring. I do agree with you it actually needs to be the date on the referral router form. However the authorization is your clock. At least that's clock I believe VR uses to make sure we're doing things within a time frame. Kim, do you want to add to that? >> I would agree fury seeing delays like that, 30 days, that's seems awful long amount of time for things to get delayed. I certainly would reach out to the area supervisor and find out kind of where the glitch is. Again I think Kelley mentioned communication is key. Just got to be communicating and in fact, there was something in the chat box here about one person who is gotten in place they send short emails to counselor as they move through the process. Things of that nature. So, something like that works great. But I think, just you just need to communicate however that communication takes place, just to keep your VR counselor in the loop as to what is happening or 22
delays that they might be facing. >> Great. >> There was another question. Is it simple liaison's ability to process a claim without edits that determines the eligibility for second level certification. What are some of the things we can do to obtain certification >> Great. Great question. Kim I'm going to moot you while I answer. Sorry. >> What we require first of all that you go through the training twice. So for any BIN liaison they have to go through basic BIN training twice. With passing certification. And then after that you can start doing recertification classes. And then it's up to the technical assistant that works with you to come to me and say, hey this person is doing a really great job, I haven't had to do edits. We normally say if we get 5 plans in a row with a very, very minimal edits that also means not exact same edits we find a lot of times people struggle with one area. So maybe they struggle with understanding countable in addition formula for SSI or 23
really struggle with med works portion of healthcare process. So if we see they are not always making the exact same issues in their strategic plans and maybe just minor edits before 5 plans through we will move them up to tier 2. Benefits Information Network are once to built capacity. More we can allow BIN liaisons to sign off on their own plans and we feel comfortable they are giving correct information to job seekers that is greats for us and we would love to see that. So please everybody continue to work towards that. Work closely with technical assistant. We're always here to answer questions for you. >> There is one other question that came in Kelley. It started happening to start date on the authorization a week out from date it is created so as to allow any delay in getting signatures and sending the packet out to the CRP. Is that a problem in I don't necessarily see that an as a problem. If that system works for that VR office, that's great. Maybe that's to take into consideration the time the area supervisor might be able to get to the approval cue or even 24
doesn't require supervisor [ INAUDIBLE ] needing to take some time before they get it approved. So probably being preplanning in terms of an extending out that start date on the authorization. Probably a good strategy. I'm not going to say that's required but I don't think it's a problem. Let's see. Another question, Kelley, is if the BIN is completed and then two months later a client gets a no Joe do we send everybody to Indiana Works? >> Yeah. That's a great question. So actually you would not. What we are telling people to do now is within their strategic plans I can rescind this actually in how to explain 2017 how to explain now. What we're asking BIN liaisons to place in the strategic plans is if when you and begin working you contact the 1800 ticket to hot hotline they will able to answer basic questions for a person, right on that phone call. Then they also will start a referral process to Indiana's Indiana Works WIPA program. So we're really not delaying the process at all for them. As soon as they begin work their case manager themselves needs to 25
call that 1800 number. They can ask questions right at that time to despite CWIC and also start the referral process to an Indiana Works to help with long-term supports. I also would suggest just as a best practice they are going to have your number as the BIN liaison. And so I, you know we always should be there kind of as that support. Hey, we're going to get you hooked up with Indiana Works but right now what questions do you have the day you go to work? We want to make sure they feel comfortable they walk into those doors they feel comfortable talking to Social Security about the changes or their healthcare offices as well about changes in their income. I can leave a few more minutes if anybody else has any additional questions. I thought we would have lot more smiley faces from BIN liaisons from time frame change. You were all giddy this morning and I haven't seen anything. Thank you, Betsy. As you guys are finishing up if there are any questions I do want to remind you we will recording of this call accessible for you. We'll also have the PowerPoint accessible to you. 26
I'm going to actually place it in the chat box now again for you. I believe that we will have the transcript of the captioning as well. And as Kim has said, we will start this process as of September 5th. So you guys should start see changes and referral router form around that time. I see a question that came in are there resources for Social Security nonrecipient that is other public benefits that plan to go to work like food stamps et cetera. As BIN network VR is able to go ahead and send us referrals for benefits analysis for people that are not on Social Security benefits. We have helped people who are really concerned about their housing or really concerned about their Medicaid or really concerned about their food stamps. And we have no problem working through that. However, the other resources available to them would also be on the facts sheet you can see on resources. I belief you guys can see that slide now. That first link H and then it says facts sheets on work incentives. 27
That a separate work incentive fact sheets for each individual benefits that an individual can have. So we have a snap fact sheet which is your food stamps Medicaid fact sheet just for Medicaid. We have a HUD earned income disregard. We have an able facts sheet for people that want to do asset building. So there are lots of different facts sheets on there that you are able to access and give to people if they just have concerns about one certain public benefit before they go to work. So another question should we receiving refer VR for consumers that are receiving retirement benefits. I think that's up to the job seeker. That's not really the decision I make. I hope that's something that the VR counselor and the job seeker are talking about. If somebody is receiving full retirement benefits, again I'll say that again, full retirement benefits, then working income does not affect them. However, if that only doesn't affect their cash benefit from the Social Security administration. 28
If they are still getting housing or food stamps or Medicaid, all of those things can still be affected even if they are getting retirement benefits. Also, if somebody is not receiving full retirement benefits, and they are getting partial, because they were not at full age to retire yet, then income does affect those. So I would be very cautious to make the decision that oh, you're on retirement so we this need a referral. Then A. BIN several because there's lot of pieces that affect that can affect somebody's public benefits that don't always have to do with the Social Security benefits piece themselves. >> Kelley, there was another question about each VR office around has central office for filming which is where we have been directed to send both the signed planned router and invoice. VR counselors also want to send a copy of signed plan directly to them as well or send to the case coordinator? >> So my advice there is to send it to the office email address. Each office has their own email address that those pieces of information should sent to. We man those emails boxes 29
regularly throughout the day. And they will then route those to the individual case file that documentation needs to go to as well as the staff members. So should not have to be concerned about sending information to any place other than that office email address. >> Another question, Kelley, was are beneficiaries informed of their rights and PADSS program should they encounter barriers to employment >> So at this time we do not actually put that into our resource section. Now some access benefit liaisons usually are well aware of PAVSS. But at this time we don't put it in resource section specifically. However as a CRP when you're working with an individual through their initial paperwork you should be giving them that information through that piece depending on what your certification process is. So, I think that question came to came from Bonnie. And we can talk more about that. You have my email address. If there is something you want us to be doing on our side, we also could maybe put up a facts sheet that has information for you guys and put that on our website as well. >> Kelley, another question, is 30
there a fact sheet or information we can give the beneficiary regarding ticket to work? >> So we don't have an actual fact sheet on ticket to work. I don't belief. I will have to go back and check. But, we put significant information in the plan about ticket to work. So we give the phone number, we give what program is. We say when the contact ticket to work. What ticket to work can did you for you. So, we give significant information in the strategic plan. But I also can look into the maybe in 2018 we're going to start working on our facts sheets for next year and maybe look at doing a facts sheet on ticket to work. Maybe just general and what it can offer to a consumer going through the process of employment. >> Thank you. >> And one other question. Are SSA offices made aware of these updates and our time lines? >> Social Security really tells us the time line. So they are the ones that came to us and said it was going to 31
take ten business days to get the BPQY. That is what we're going under now. What we tell the BIN liaisons is that you fax it off, if you haven't got it again within 3 to 5 days, fax it again. I usually suggest using the same fax cover sheet so you can kind of change out the date so you know exactly what will dates you sent it to that Social Security office. If you have an email address for that office, I suggest shooting them an email after about five or six days. Hey I sent you this BPQY. I do have a will work incentive liaison Social Security administration spreadsheet on the BIN resource page that you guys use through I U. And on there I have phone numbers, fax numbers, and email addresses if I have them. If at that time you still have not received your BPQYs within ten difficulties days or done you sent me all the contact information that you have that contact you contacted them I am a contact at Social Security usual they can get you plan pretty quickly once they are contacted. Thank you for that question. >> Another question, Kelley, if someone has a BIN in the past 32
case, what's a guideline for time frame of needing to repeat a BIN? >> Do you want to answer that one, Kim? >> It seems to me a good guideline would be if the consumer is telling you things have changed dramatically since the last time they had the BIN, so if they have been working and maybe aren't working any longer during that time or if they perhaps gotten other benefits like housing or snap or something like that, to me it would make sense that we would repeat the BIN. So I don't know if it's necessarily a time frame, but it's about what has changed since the last time a BIN has taken place. >> Yeah. I like that. I also would add on there and Kim can you tell me if I'm wrong or right here. But I also think is about what has changed for that person. And if they are currently working and given offered let's say they've working there for a year. They've offered a raise. And they are worried about doing that due to losing Social Security benefits or offered insurance they don't know how that's going to work or 33
something changed employment-wise you always could go back to VR instead of doing full benefits plan would this qualify for post employment dollars I just need to an update on their benefits plan and they need walked through that service. Is that correct, Kim? >> Sure, that makes sense, yeah. And thank you, Bonnie for answering the VABSS question. We'll give you just one more minute to type in any questions. And then if there's not, I thoroughly enjoyed talking with everybody I hoped everybody has enjoyed this weep try to get that stuff sent out to you on the website and sent out to you as quick as possible for you to share with others that were not able to make the call. >> And VR staff just to say again, Kelley, with the iris August release, we will be able to see that updated referral form. Not everything is going to be auto populate. So we will have to fill in some additional information. But again that's just going to help facilitate the BIN process to go much smoother. [ INAUDIBLE ] after about Labor Day holiday on September. >> Thank you everybody. I want to thank Kim for doing 34
this with me. And as helping with all the changes and understanding the process of benefits liaisons go through to get all this information I want to thank our closed captioner today. If you have any other questions I think most of you guys have my email address. It's also on the slide that you can see before you exit the meeting and you're always more than welcome to call me or sheet me an email. Thanks so much everybody. Query >> 35