Alaska Tanker Company Mindfulness and Total Worker Health Fall 2015 Symposium
Providing opportunities to create and sustain wellness through emotional intelligence, mindfulness, nutrition, and fitness programs Susy Reiner, RN, CDE, and Captain Robert Wenz, Assurance, HSSE and Marine Team Lead, Alaska Tanker
Alaska Tanker Company Injury Frequency Comparison Injuries per 200,000 Hours Through October 2015 1.5 1.33 1 LTI in 20 million man hours 1.25 1.14 1 0.75 0.5 0.42 Broken finger. Employee back to work. to work. Employee back 0.25 0.2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 (ytd.) Note: 2004 onward includes all contractors, excluding dry-dock. 2
Alaska Tanker Company Performance Model Systems & Processes Behaviors & Relationships EI Wellness Mindfulness Quality Performance Roles & Responsibilities
Alaska Tanker Company, LLC Domains of Competence IQ Tech Skills EI
ATC Context 2002 New Company People New Processes & Procedures 2003 New Ships Coming 1 Older Ship Out Change On the Way! ATC s EI Journey Training offered Phases of Change Denial Resistance Exploration Commitment Get over it vs. Empty the Cup Listen Summarize Empathize Leadership Styles and your leadership profile Bold Expressive Supportive Technical Piloting through Change Communicate listen facilitate celebrate Spheres of Influence Control vs. Influence 2004 1 Ship into Fleet 2 Older Ships Out Personnel Movement New Teams 2005 1 New Ship Into Fleet 4 Older Ships Out Staff Reductions Conflict Management Stages of team effectiveness Form storm norm perform Performance feedback training Building blocks of communication Articulate vision and values Provide focus Active listening (HEAR) 60%/40% 2006 2007 2 New Ships Into Fleet 2 Older ships Out Increasing Self Awareness Technical Competencies Amygdala Hijack / Managing Stress Upward / Peer Feedback Masters / ChE
Senior Level Support What safety and wellness in ATC have in common is caring for the employee, and this is a core value in ATC. Just as ATC sets the standard for performance in HSE, Quality and Value, we will set the standard for providing employees with opportunities to create and sustain wellness. ~Anil Mathur President and CEO Alaska Tanker Company LLC
Wellness Nourishing the Head, Heart & Gut through mindfulness, whole foods, exercise and health coaching
Alaska Tanker Company Chronic Unease Mindfulness Our journey combating the concept of complacency
Alaska Tanker Company Fight Stressful Situation Amygdala Reaction Freeze Flight Mindfulness Prefrontal Cortex Personal and Situational Awareness Conscious Response
Alaska Tanker Company Winter in the Gulf of Alaska
Surviving versus thriving surviving thriving Rich Club Networks: M Teicher. With permission.
Mindful Alaska Tanker Company The Mechanics of Awareness Integrated Disintegrated Skillful Habitual Scattered Focused Open Actively Focused Receptively Open Hyper-focused Spacey Mindless *Developed by the ATC mindfulness team
ATC Mindfulness Program Objectives To Combat Distraction and Complacency To Understand Different Types of Awareness To Strengthen/Improve Our Natural Ability to Apply the Appropriate Type of Awareness so that work is accomplished safely and effectively
Mindfulness Skills Become aware of when the mind wanders Bring the mind back into focus on the task at hand when distracted Stay focused for longer periods of time without mind wandering Notice what type of awareness you are experiencing Make adjustments to awareness types when needed depending on the task at hand
Mindfulness Tools Mindful pause on ships prior to safety meetings Mindful pause in the office after the daily operations call Specific mindfulness training for vessel leadership personnel Group training for the crew Individual mindfulness Coaching Optional group practices for ship and shore staff ELT Conference mindfulness practice sessions
3 point object meditation 1. Inhalation 2. Exhalation 3. Select a point on your body as your anchor to come back to when your mind wanders
Incidents Alaska Tanker Company Safety & Awareness Improvement Model Management Lead Engineering out hazards from work environment Provide awareness type training & coaching on mindful practices Management Commitment Awareness discussions taking place around Policies, Procedures & JHAs Adopting mindful practices Team Commitment Transition stage from Management to Ship + + Ability to adjust & maintain focus From within Individual Awareness
Resources HeartMath Institute https://www.heartmath.org/ Institute of Coaching: McLean Hospital & Harvard Medical School http://www.instituteofcoaching.org/about-us New Ventures West Integral Coaching-Steve March, PCC https://www.newventureswest.com/faculty/ The Institute for Functional Medicine https://www.functionalmedicine.org/ Wellcoaches School of Coaching http://wellcoachesschool.com/
Contact info: Susy Reiner, RN, CDE Wellness Program Advisor and Health Coach susy.reiner@aktanker.com