GRAND OPENING WITH CORE PRESENTATION WHAT YOU WILL NEED: Catalogs Client Care Cards Curiosity Packs (Roll ups) Host Brochures Pens & Lap Boards Client Care Card ASVP Close sheets Open Date Card Before & Afters / Clinical Studies Flyer Detox vs Diet (laminated) New PC Free Gift List (laminated) Protein Shakes (pre-make if possible) Water Bottles / Fizz / Tea ASVP RE9 Face & Nutrition Sets Sea Salt Scrub Greens and 3 of your favorite products Dixie Cups, Tea Cups &Tray Arbonne Shaker Cup Washcloths/hairbands Host or New IC gift (1)
THE PRODUCT EXPERIENCE: TASTE, TOUCH, FEEL AND SMELL Set Up: Pre-pour Fizz & Protein Drinks. Steep the detox tea; Set-up your product table, lap boards (with client care card and wishlist), close sleeves; Set out Mayo Clinic Flyer, Clinical Studies Flyer, Before & After Images; Set-up your checkout station (order forms, curiosity packs, calendar, etc). As Guests Arrive: Greet Each Guest Do Sea Salt Scrub on guests that arrive 15 min early, at the kitchen sink. Before we start, I want to pamper you with a hand spa treatment. Wet hands, dab small amount of Sea Salt Scrub. While you are meeting with them at the sink ask discovery questions: How do you know the host? What do you do? You must love that? (2) GETTING STARTED Give each a client care card (and lap board if you have them) & wish list Each guest should have samples in front of them (fizz, shake & tea); or pre-pour and bring out during nutrition presentation Don t hand out catalogs or close sleeves until end of presentation. Introduction Gather guests into Presentation room, start on Time! Warmly welcome Guests Thank you for caring about pure, safe, beneficial choices for your family. I m excited to share with you! Edify and Thank Host You can ask the host to share why they are hosting, but make sure to plan ahead, and have them practice. > Example: I almost didn t go to Mary s Arbonne presentation, but I m so glad I did, I learned so much, and I absolutely love the products. That s why I wanted to share it with all of you as well (3)
GET TO KNOW YOU & THEM Ice Breaker Let s start with a couple of get-to-know you questions. We ll go in a circle and please remind me your name! Here we go: 1. If you had all the time and money in the world, what would you be doing with all that time and money?(prompt for specifics; ex: traveling where would you go first?) 2. If you could change one thing about your skin or your health, what would it be? Share your 60-second Story 1. Introduce yourself 2. Your background? Things you liked about that background? BUT tell your basic why your current situation wasn t working out for you. (e.g., I loved my company and my paycheck, BUT, I wasn t getting any time to travel and enjoy my family and friends). 3. AND THEN I FOUND ARBONNE, a Network Marketing company, which I NEVER thought I would do! 4. How you got introduced to Network Marketing? (e.g., I was introduced to Network Marketing (FILL IN) and realized I knew very little about the industry and so educated myself and realized I just HAD to jump in 5. Your results or how you feel about your future (4) OPEN WITH THE CLOSE Here s what you can expect for the next 20 minutes. We re going to play with some products and I m going to take a minute to teach you about Arbonne s product and business philosophy. At the end I ll share the ways you can partner with Arbonne. 1. Some of you will want to shop and be a customer. WHAT TO EXPECT - PRODUCT & BIZ PHILOSOPHY SHOP/SAVE/EARN 2. Some of you may want to save; We have a wonderful loyalty program for those who love to shop at a discount. And we have even more savings (and a special place in our hearts) for those who connect us with other people and you may want to be a host. 3. Or, you may be intrigued by the opportunity to build a plan b (or plan A) income maybe, you have too much month at the end of the money, and you ll want to know about this business. So as I speak, think of where you see yourself and then at the end, I d love to sit with each of you for just a few minutes and help you find the right fit! (5)
ARBONNE S STORY While holding the catalog: VISION: SYNERGISTIC APPROACH TO AGING NO STORES NO MODELS CORE PRODUCTS Arbonne was founded in 1980 by Petter Morck, a Norwegian chemist and botanist, who believed in a synergistic approach to anti-aging: What you put on your skin, and in your body are both important, wouldn t you agree? You won t find us in stores or magazines and we don t pay for celebrity endorsements. All the models in our catalog are Arbonne Consultants and their families. What sets Arbonne apart is our pure, safe and beneficial philosophy, our strict ingredient policy and a commitment to sustainable practices. Plus, our unique culture attracts people who connect with our founder s vision of improving the lives of others through our products and our opportunity. If I shared all the products in our catalog, we d be here all night! Share a quick 20 seconds while fanning a catalog. We have skin & body care for everyone.. babies to seniors. Full line of nutrition, aromatherapy, spa, cosmetics, hair, sun and baby care. Instead, I ll focus on the core, foundational products that Arbonne offers: Our Anti-aging RE9 and Genius Product, and our Wellness/ Nutrition Line. (6) RE9 WORKS SYNERGISTICALLY - #1 VEGAN/read LABELS! RE9 ASVP (ARBONNE SPECIAL VALUE PACK) FOR FACE Product Overview RE9 Flagship According to our Chief Scientific Officer and VP of Product Development, Dr. Peter Matravers RE9 stands for REBUILD, REPAIR AND REJUVENATE. We are the only company to use all 9 Active Anti- Aging ingredients in one formulation. RE9 commands the skin to behave the way it did when we were young, and helps restore the CELL MEMORY as we age. With RE9, the benefits are long term, not temporary. In fact, over time your benefits increase. When RE9 is combined with other Arbonne products, your results are exponential! RE9 Advanced Anti-aging is our flagship line. Our clinical results prove that it s actually the best! Our Day Cream, Eye Cream and Serum beat out the top selling department store and network marketing brands. Formulated to meet the strict European standards, Arbonne sources high quality, NON GMO ingredients from all over the world. We formulate without gluten, dyes or chemical fragrances. We don t test on animals, we are vegan certified, and we don t use hormone disrupting preservatives. (7)
You may be thinking: Why does all this matter? Well, can you finish this sentence: You are what you.? Actually, you are what you ABSORB. Some of you may be label readers for what goes in your body, but not what goes on your skin is the second largest detoxifying and eliminating organ. What you put on your skin absorbs directly into your bloodstream in 26 seconds. For a little experiment, you can put a piece of garlic between your toes and you will taste it in 15 minutes. Demonstrate: Briefly showcase cleanser, toner (demo spray) *SHARE 1 BENEFIT + 1 STORY -- e.g., Toner: balances PH of your skin, I love how refreshing it is., Sample Serum (back of hand) vitamin cocktail, packed with antioxidants; helps with tightening & regulating amount of moisture skin absorbs RE9 eye cream reduces fine lines, dark circles and puffiness. Introduce how to use it (ring finger, half a pump, tap even over eye make-up) RE9 Day Cream protects skin from sun and environmental toxins Night Cream use at night, absorbs deeper to do reparative work overnight Whether chocolate, watches or skin care, the Swiss are known for making the best and are often reserved for the uber rich! With Arbonne, you are getting high end, prestige products that deliver results, but priced affordably. How? Because we skip the entire middleman expenses and the products go directly to the consumer. (8) GENIUS RESURFACING PADS SECRET WEAPON for aging, lines, age spots, acne, uneven skin texture & tone. Has anyone here every been to the dermatologist and been prescribed a RETINOL? This is a BOTANICAL RETINOL.. Same benefits as a PRESCRIPTION without the irritation/ side effects and half the cost Sample out and give tips on how to use, (entire face, neck and back of hands) pre-cut pads into quarters and use tweezers to distribute to guests. Back of hand works well. GENIUS ULTRA ALLOW HOST TO DEMO 1 minute using the serum and/or eye creme With Our new Genius Ultra Device, you can gently and effectively reduce wrinkles on your skin giving you results that will last for days! Improves the application of your Arbonne skincare products. The ultra sound waves gently push the products deeper into the layers of skin. It s Clinically tested and proven to enhance hydration of skin when used with RE9 Advanced Intensive Renewal Serum You can use it on your forehead, eyes, laugh lines or neck use it anywhere you want to improve the appearance of skin GENIUS SECRET WEAPON RETIN-A WITHOUT A PERSCRIPTION! 40% OFF included in the ASVP Skin Care Set! SHOW BEFORE & AFTERS (9)
ESSENTIALS 30 Days to Healthy Living & Beyond According to the AMA (American Medical Association) the top three stressors are: 1. Lack of Good Health & Nutrition Habits 2. Exposure to Chemicals 3. Financial Struggles Pass around Do I Need to Detox Detox vs Diet : Focus is on detoxifying not calorie restriction and body naturally balances Can you relate to any of those struggles? I know I did. And what I love about Arbonne is I get to help people with ALL THREE of these areas! Let s turn our focus to nutrition and living a healthy lifestyle: This is our 30 Days to Healthy Living & Beyond Set. The products can be used individually, or you can join our 30 Day program to get you on track to feeling your best. Show and Explain Detox vs Diet Flyer - Traditional diets focus on reducing fat and calories. As you lose weight on a traditional diet, the percentage of toxins go up. Our fat cells are protecting our organs from toxins, so they stick around. Arbonne Healthy Living program focuses on reducing toxins and creating a more alkaline environment which resets body to its optimum state and reduces the need for fat cells to hang around to protect the orgarns. The program teaches you to make a few healthy trades and remove allergenic and acidic foods, use the supplements to increase nutrients and curb cravings, and detox your elimination organs. (10) We are all different, but I have many testimonials that include weight loss, better sleep, clear skin, more energy etc. Share your 30 Days to Healthy Living Testimonial Protein Powder 20g Vegan Protein from brown rice, yellow peas and cranberries for a complete amino acid profile. Non-GMO, gluten, dairy and soy free, certified kosher. Fiber aids in digestion, helps you feel full, is tasteless and not thick or gritty. Fizz Sticks Green tea, B vitamins, ginseng and guarana provide a boost of energy and to help you and your family get off of soda, coffee or unhealthy energy drinks. Digestion Plus -Prebiotics, probiotics and digestive enzymes help support digestion and a healthy GI tract to minimize gas and bloating. Most illnesses and skin issues start in the gut. Detox Tea Delicious way to detoxify our liver and kidneys. (Liver is the master detoxifier of the body) 7 Day Cleanse A gentle cleanse and a great jumpstart for your body to detoxify. Set comes with a Facebook support group as well as recipes and information throughout the 30 days. (11)
ASVP (ARBONNE SPECIAL VALUE PACK) HEALTHY LIVING Nutrition set is also 40% off. So you can choose one or the other; but if not interested in joining team, then I recommend getting them both since they are 40% off. With the Nutrition set I highly recommend adding the Greens a rainbow of whole fruits and vegetables. Most of us aren t getting the nutrition we need. Perfect product for free gift! YOUR FAVORITES Pick 3 favorites (i.e.: Primer, Mascara, Sleep Well Spray) Be Brief Give Testimonials (12) BUSINESS OPPORTUNITY OUR BEST PRODUCT (1) Last, but certainly not least, I want to share with you what I believe is the greatest product that Arbonne has to offer, our amazing earning opportunity. I think it s safe to say we all know someone who s unhappy in his or her current situation. Job security no longer exists. Many young people today are graduating from college and are unable to get a job in their field, because the baby boomers are not retiring. People with Master s degrees are forced to work as baristas, waiters or nannies. Arbonne provides an opportunity to build a business and create security for our families and ourselves. Maybe it s earning an extra $300-500 a month to help with food, gas or make a car payment. Maybe it is earning a six-figure income. There are also gifts (like Tiffany s), trips and a white Mercedes so if gifting is your love language, Arbonne is for you! Sounds too good to be true? I thought the same thing until I did my research. Allow me to share with you a little more about our industry so you have a better understanding Arbonne is a Direct Sales/Network Marketing Company, which means we market our products directly to the end consumer, without the huge expense of paying the middle man for expenses like marketing, warehousing, the cost of rent for the retail store and one of the biggest expenses advertising. (13)
BUSINESS OPPORTUNITY OUR BEST PRODUCT (2) The money that normally goes to advertising in a traditional retail model, goes to two important places in a network marketing company. (1) Research and Development so we can bring the highest quality product to the end consumer and (2) to the Independent Consultant in the form of bonuses, overrides and commissions. Think of Arbonne as sending a consultant a thank you check each time they share Arbonne s product or business opportunity with someone. The more people they share Arbonne with, the bigger the thank you check is. You are never going to stop showering, or brushing your teeth, washing your hair or your face, right? Men shave every day and women will never stop buying makeup. All of the products in Arbonne s catalog are consumable. People run out and they need more! THANK YOU CHECK REPET USAGE REPEAT SALES Our business model is NOT sell, sell, sell: Our formula for success with Arbonne is STOP START SHARE (1) STOP buying personal care and nutritional products from department stores and drug stores that don t give you a commission. (2) START shopping from your own Arbonne store. (3) SHARE with others how these healthy products can help them look and feel better. We teach people to redirect the money they are already spending on those personal care and nutrition products, to their own Arbonne store and turn an expense into income. Whatever your goal might be, Arbonne has a business plan for everyone. We are looking for positive, motivated, ambitious people to join our team! (14) CLOSE make sure each person has a client care card and asvp sheet Now, I m going to share with you how you can go shopping. I am going to pass out client care cards, fill out the top part for me and start creating a wish list at the bottom I DO have catalogs, but some people find it overwhelming we do have over 400 products J So if you don t want to pick one up that s fine. Or, If you prefer, you can shop for the sets that we tried by just checking one of the boxes on your client care card. You CAN go shopping today! You have 30 45 days to return the product, so if you get home and you re not loving the product or it s the wrong color, we can exchange or refund. You also get ME.. A fun benefit that you don t get when you shop retail. For some of you, if your wishlist is getting long, I m going to recommend that you become a Preferred Client. To become a preferred client you pay a $24 membership fee. That membership fee gets you 20% off for 12 months. A MINIMUM of 20% off! So once you re going to spend $200, it makes sense to become a preferred client. AND You get to choose a free product from this list (show the list) If 20% is not enough.. you love 40% off, you want to shop for the Special Value Packs, tried. You STILL get to
pick a free gift, and you get free shipping! Now, If 40% is not enough or you re looking at the catalogue and you are thinking, I want so much of this Arbonne product, I am ready to turn over my makeup cabinet, start over on my skincare, it s probably time to host! HOSTS get AT LEAST 35% and UP to 80% off their order. AS you can see today, it s fun and easy. I like small groups, just grab 3-4 friends.. and you re also going to get a special gift from me. I AM booking those dates tonight, you can let me know what would be a good date for you and your friends so let s try to get something on the calendar, and I ll come over and spoil you and your friends. My favorite way to be involved in Arbonne is to be a consultant. So, I know this looks like a bag of protein or a bottle of moisturizer, but it has truly changed my life. If you are looking for a second stream of income, if you loved the products, and you could maybe see yourself doing what I do, let me take you for a latte, or an iced tea, and let me explain a little more about how Arbonne works and how this could be a great plan B for you. Or if you re sitting here thinking I could never do that, it just doesn t sound fun, but you can t stop thinking about your sister Jane, or someone else in your life who you d love to meet, would you just jot down their number or email. I would love to text or email them and take tehm for a cup of coffee and share more about how Arbonne might be a fit for them Ok, I m going to excuse myself for just a minute, I want you to keep playing with product, write down your list and when I get back I ll talk to you one at time and help you get started! IF anyone needs to leave right away, I d love to help you first! (16)
ONE ON ONE CLOSE TAKE INITIATIVE TO BRING PEOPLE TO YOUR CLOSING AREA. Have the ASVP sheet in hand. HAVE 3 STACKS: Stack 1: Opportunity Stack rolled up with a ribbon Stack 2: Open Date Card Stack 3: Catalogue, calculator, pen, ASVP Sheet Thank you for being here, I hope you had fun!! Holding the rolled up opportunity packet out Are you interested in hearing more about our income opportunity? YES Great! Let s set up a time for a coffee in the next couple of days. NO no problem When would you like to host a get together with your friends? Show your open date card Can I help you with an order? Additional Verbiage : If you re a Customer (1) or a Connector (2): I d recommend you get started with some products - ideally at a discount! Would you mind if I helped you put together the perfect product package for you? Create their wishlist which products are they most interested in? o Based on the size of their wishlist, recommend the best value way to place their order. o Anything below 150 QV we recommend retail, o anything over 150 QV, recommend a new client package and that they sign up as a Preferred Client o NOTE: the Preferred Client registration fee does NOT count towards the 150 QV Book a workshop! o If you played the Envelope Game (e.g. Do you want to open your envelope?! We pencil in a date on the calendar for your own get together and then whatever is in the envelope is yours! Would you rather have a weekend or a weeknight? ) o OR ask When would you like to host your own get-together? A weekend or a weeknight? Hand them your Open Date Card. Giving them 2 options (e.g. would a weekday or weekend be better for you). If they book a party, don t forget to book their host coaching date, time and location in the next couple of days. Ask Have you ever thought about doing something like this? o Yes/Maybe Come as my guest to our next Discover Arbonne Book a non-committal coffee date or a 3 way call for the next 48 hours See Consultant (3) section o No I totally understand... who came to mind as someone who d be great at this or really needs an extra income?
If you re a Consultant (3): Okay great! I d love to work with you. On a scale of 1-10, 10 being I m ready to get started today, how curious are you about being in business with Arbonne? Give them the First Steps Workbook to complete Book a Strategy Session within 48 hours Book a Workshop! I d also highly recommend you host a workshop of your own! You can be an undercover Arbonne consultant for a day, and if you have a positive response, all of those new clients and consultants can be connected to you if you decide to get started. Would you prefer a weekday evening or weekend? o Choose a date from your open date card o BOOK YOUR HOST COACHING DATE Come as my guest to our next Discover Arbonne and we ll schedule a 3-way call with my upline to answer your questions! CLOSING CHECKLIST: Placed an Order Booked a Presentation or gave 3 referrals (names and contact info) Interested in the Business. All 3? Congrats. You have a TRIFECTA! HOW TO TURN A HOST INTO A CONSULTANT If this isn t a business launch, tally up the orders and after everyone goes home talk to your host again about the consultant option. you had a great turn-out tonight. Thank you for hosting! Have you ever thought of doing what I do? I think you would be amazing! (Compliment her on her attributes and why you think she would be great). We had in volume, new PC s and Consultants sign up tonight! If you start your Arbonne business tonight, you ll not only have a strong start to your team, you ll also earn the commission from tonight s presentation to help you purchase your Success Packs! (If there is at least $1000+ in QV volume) This volume will also put you into qualification for District Manager! The choice is yours. If she says no ask her what her hesitation is. If she says maybe, ask her if she could meet tomorrow to discuss it more before you put the orders in. If she says yes sign her up outside of host rewards, and then change the host on the Event Presentations (our website) to her!