ZHI (AARON) CHENG. Ph.D. Candidate of Management Information Systems Fox School of Business, Temple University

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ZHI (AARON) CHENG Ph.D. Candidate of Management Information Systems Fox School of Business, Temple University 1810 North 13th Street acheng@temple.edu 201F, Speakman +1 (215)-519-8246 Philadelphia, PA 19122-6083 http://community.mis.temple.edu/zcheng/ EDUCATION Fox School of Business, Temple University Ph.D. Student in Management Information Systems *** Presidential Fellowship Award Philadelphia, PA, USA 2014 Present Dissertation Proposal Title: Digital Citizenship: Decision Making in an Era of Information, Automation, and Transformation School of Business, Renmin University of China Master in Management Science and Engineering 2012 2015 *** Excellent Graduate Award *** National Fellowship for Graduate Student (awarded by the Ministry of Education) Thesis Title: Mobile Technology Dependency and National Happiness: A Large Global Survey School of Information, University of International Relations Bachelor in Management Information Systems 2008 2012 *** Best Student Leader Award *** Excellent Thesis Award Thesis Title: Group Structure and Collective Behavior: Evidence from Social Network Mining RESEARCH INTERESTS TOPICS Economics of Digitization Urban Economics (Smart City) Labor Economics (Skill-Biased Technical Change and Workforce Redistribution) Information, Technology, and Public Policy (Transportation, Public Health, Education) Digital Business Strategy (Retailing, Advertising, Insurance, Hospitality) Big Data, Emerging Technology, and Privacy METHEDOLOGIES Econometrics Machine Learning Lab and Field Experiment Survey Design PUBLICATION Zhi (Aaron) Cheng, Angelika Dimoka, and Paul A. Pavlou (2016). Context may be King, but generalizability is the Emperor! Journal of Information Technology, 31(3), 257-264. Zhi (Aaron) Cheng 1 of 7 Current As of July 2018

WORKING PAPERS 1. Zhi (Aaron) Cheng, Min-Seok Pang, and Paul A. Pavlou. Mitigating Traffic Congestion: The Role of Intelligent Transportation Systems 2. Zhi (Aaron) Cheng, Brad N. Greenwood, and Paul A. Pavlou. Should We Play A Game? An Empirical Investigation on Location-Based Mobile Gaming on Mental Illness 3. Zhi (Aaron) Cheng, Ting Li, and Paul A. Pavlou. Information Transparency and Customer Churn: Evidence from Insurance Industry 4. Ting Li, Dimitrios Tsekouras, Zhi (Aaron) Cheng. Free Shipping 3.0 Leveraging Scarcity and Popularity Information A Field Experiment 5. Paul A. Pavlou, Sunil Wattal, Ermira Zifla, Zhi (Aaron) Cheng. Privacy Ecosystem: Conceptualization and Research Agenda WORK IN PROGRESS 6. Zhi (Aaron) Cheng, Zhanyu Dong, and Min-Seok Pang. Automated Enforcement on the Road: Surveillance Technology and Traffic Safety 7. Xue Guo, Zhi (Aaron) Cheng, and Paul A. Pavlou. Skill-Biased Technical Change Again? Matching Platforms and Local Labor Markets 8. Zhe Deng, Zhi (Aaron) Cheng, Pedro Ferreira, and Paul A. Pavlou. Mobile Device Policy, Attention Allocation, and Student Performance: A Video-Tracking Randomized Field Experiment PRESENTATIONS AND TALKS Information Transparency and Customer Churn 1. Cheng, Zhi, Li, Ting, and Pavlou, Paul, A. Information Transparency and Customer Churn: Evidence from Insurance Industry, Workshop on Information Systems and Economics (WISE), Seoul, South Korean. (December 2017) 2. Cheng, Zhi, Li, Ting, and Pavlou, Paul, A. Information Transparency and Customer Churn: Evidence from Insurance Industry, Conference on Information Systems and Technology (CIST), Houston, TX. (October 2017) 3. Cheng, Zhi, Li, Ting, and Pavlou, Paul, A. Information Transparency and Customer Churn, (Invited) Rotterdam School of Business, Erasmus University, Netherlands. (June 2017) 4. Cheng, Zhi, Li, Ting, and Pavlou, Paul, A. Information Transparency and Customer Churn: Evidence from the Insurance Industry, Proceedings of the 37th International Conference on Information Systems (ICIS), Dublin, Ireland. (December 2016) *** Best Track Paper in Human-Computer Interaction (ICIS 2016) *** Most Innovative Research-in-progress Nominee (ICIS 2016) 5. Cheng, Zhi, Li, Ting, and Pavlou, Paul, A. Does Information Transparency Help Retain Customers? Evidence from The Insurance Industry, INFORMS Annual Meeting, Nashville, TN. (November 2016) 6. Cheng, Zhi, Li, Ting, and Pavlou, Paul, A. Acquisition Channels and Customer Churn: Evidence from Insurance Industry, Statistical Challenge in E-commerce Research (SCECR), Naxos, Greece. (June 2016) Zhi (Aaron) Cheng 2 of 7 Current As of July 2018

Intelligent Transportation Systems and Traffic Congestion 7. Cheng, Zhi, Pang, Min-Seok, and Pavlou, Paul, A. Intelligent Transportation Systems, Traffic Congestion, and Environmental Sustainability, Erasmus Energy Forum (EEF), Rotterdam School of Business, Erasmus University, Netherlands. (June 2017) 8. Cheng, Zhi, Pang, Min-Seok, and Pavlou, Paul, A. On Intelligent Transportation Systems and Road Congestion, Proceedings of the 37th International Conference on Information Systems (ICIS), Dublin, Ireland. (December 2016) 9. Cheng, Zhi, Pang, Min-Seok, and Pavlou, Paul, A. Intelligent Transportation Systems and Traffic Congestion: Evidence from US Cities, Conference on Information Systems and Technology (CIST), Nashville, TN. (November 2016) Mobile Gaming and Mental Health 10. Cheng, Zhi, Greenwood Brad N, and Pavlou, Paul, A. Should We Play A Game? An Empirical Investigation of Location-based Mobile Gaming and Mental Health, Statistical Challenge in E- commerce Research (SCECR), Rotterdam, Netherland. (June 2018) Technology Policy in the Classroom 11. Deng, Zhe, Cheng, Zhi, Pedro, Ferreira, and Pavlou, Paul, A. Mobile Distraction in Class: An Empirical Investigation on Smartphone Use Policies, Statistical Challenge in E-commerce Research (SCECR), Rotterdam, Netherland. (June 2018) 12. Deng, Zhe, Cheng, Zhi, Pedro, Ferreira, and Pavlou, Paul, A. Mobile Distraction in Class: An Empirical Investigation on Smartphone Use Policies, Conference on Digital Experimentation (CODE@MIT), Boston, MA. (October 2017) Free Shipping 3.0: Leveraging Scarcity and Popularity Information 13. Li, Ting, Dimitrios, Tsekouras, and Cheng, Zhi. Free Shipping 3.0: Leveraging Scarcity and Popularity Information, The 38th International Conference on Information Systems (ICIS), San Francisco, CA. (December 2018) 14. Li, Ting, Dimitrios, Tsekouras, and Cheng, Zhi. Free Shipping 3.0: Leveraging Scarcity and Popularity Information, Conference on Digital Experimentation (CODE@MIT), Boston, MA. (October 2017) Matching Platforms and Local Labor Markets 15. Guo, Xue, Cheng, Zhi, and Pavlou, Paul, A. Skill-Biased Technological Change Again? The Impacts of Matching Platforms on Local Labor Markets, INFORMS Annual Meeting (Invited), Phoenix, AZ. (November 2018) (Scheduled) Privacy Ecosystem: Conceptualization and Research Agenda 16. Pavlou, Paul A., Wattal, Sunil, Zifla, Ermira, and Cheng, Zhi. Enhancing Privacy in Cyberspace, National Science Foundation (NSF) Workshop on Data Science and Privacy- Aware (DSSP) Large Data Management and Mining (Invited Keynote), Snowbird, UT. (September 2016) 17. Pavlou, Paul A., Wattal, Sunil, Zifla, Ermira, and Cheng, Zhi. Privacy in A Digital Ecosystem: Conceptualization, Framework and Research Agenda, Information Privacy Workshop @ iconference (Invited Talk), Philadelphia, PA. (March 2016) Smartphone Indispensability 18. Cheng, Zhi. On Smartphone Indispensability: A Country-level Exploratory Study, Americas Conference on Information Systems (AMCIS), Puerto Rico. (August 2015) Zhi (Aaron) Cheng 3 of 7 Current As of July 2018

TEACHING Data Analytics (Instructor) Undergraduate Course: MIS-2502.002 (forthcoming) Fall 2018 (TA) Undergraduate Course: MIS-2502.002 & MIS-2502.004 Spring 2018 58 Students Enrolled (MIS-2502.002) (4.3/5.0) 35 Students Enrolled (MIS-2502.004) (4.5/5.0) Data Science (TA) Undergraduate Course: MIS-0855 Fall 2017 58 Students Enrolled MIS Pro-Seminar Fall 2015 (TA) PhD Course: BA-9011 3 PhD Students Enrolled INDUSTRIAL COLLABORATIONS National Health Development Research Center External Scientists Smart Healthcare Technology, and Public Health Policymaking TalkingData External Researcher Smart City, Public Health, and Cross-App User Behavior Vivat Insurance External Researcher Churn Prediction, Retention Management, Multi-Channel Attribution May 2018 Present December 2017 - Present Amsterdam, Netherland June 2017 - Present Hersha Hospitality Trust Philadelphia, PA, USA External Researcher March - May 2016 Revenue Management IBM Data Management Intern May - July 2014 Human Capital Data Analytics SELECTED HONORS AND AWARDS 2017 FOX PhD Research Competition (First Place for Third/Fourth Year Paper) Information Transparency and Customer Churn: Evidence from Insurance Industry School-wide Research Forum, Fox School of Business, Temple University. October 2017 2017 FOX PhD Research Competition (First Place for Second Year Paper) Job Creating or Job Destruction: The Role of Gig Platforms in Local Labor Market (Xue Guo leads the project) School-wide Research Forum, Fox School of Business, Temple University. October 2017 2016-2017 PhD Student Annual Evaluation (Overall High Pass with $1,000) Ph.D. Office, Fox School of Business, Temple University. October 2017 Zhi (Aaron) Cheng 4 of 7 Current As of July 2018

2016 FOX PhD Research Competition (First Place for Second Year Paper) On Intelligent Transportation Systems and Road Congestion School-wide Research Forum, Fox School of Business, Temple University. October 2016 2016 ICIS Best Track Paper/ Innovative Research-in-progress Nominee Information Transparency and Customer Churn: Evidence from Insurance Industry 37th International Conference on Information Systems, Dublin, Ireland. December 2016 Selected to Attend S.M.A.R.T. Workshop The Structural Modeling and Machine Learning Applications for Research on Technology Workshop University of Washington, Seattle, August 2017 Presidential Fellowships ($30,000 Per Year) University-wide most prestigious award for only a small cohort of competitive PhD students Temple University, 2014-present. National Fellowships for Graduate Students ( 20,000) The highest honor for Graduate Students in China Bestowed directly by the Ministry of Education of China, 2013. Scholarship for Excellent Research and Academic Performance ( 10,000 each year) Renmin University of China,, 2012, 2013, 2014. Excellent Graduate Award Renmin University of China,, 2013. Recipient of Scientific and Research Foundation Fund Award ( 4,000) School of Business at Renmin University of China,, 2013. Excellent Thesis Award University of International Relations,, 2012. Best Student Leader Award University of International Relations,, 2011, 2012. Outstanding Volunteer for Beijing UCI Track Cycling World Cup Beijing Sports Competitions Administration Center,, 2010. FUNDING AND GRANTS Mobile Gaming and Mental Health Zhi (Aaron) Cheng and Paul A. Pavlou 2017 14 th Young Scholars Interdisciplinary Funding. Temple University. $2000 Gig Platforms and Labor Markets Xue Guo, Zhi (Aaron) Cheng, and Paul A. Pavlou 2017 14 th Young Scholars Interdisciplinary Funding. Temple University. $2500 Mobile Devices Policy in the Classroom Zhe Deng, Zhi (Aaron) Cheng, and Paul A. Pavlou 2017 14 th Young Scholars Interdisciplinary Funding. Temple University. $2500 2016 13 th Young Scholars Interdisciplinary Funding. Temple University. $500 Zhi (Aaron) Cheng 5 of 7 Current As of July 2018

Information Transparency and Customer Churn Zhi (Aaron) Cheng, Ting Li, and Paul A. Pavlou 2016 13 th Young Scholars Interdisciplinary Funding. Temple University. $500 On Intelligent Transportation Systems and Road Congestion Zhi (Aaron) Cheng, Min-Seok Pang, and Paul A. Pavlou 2016 12 th Young Scholars Interdisciplinary Funding. Temple University. $2000 Sportification of Technology Zhi (Aaron) Cheng, James Du, Daniel Funk, and Paul A. Pavlou 2016 12 th Young Scholars Interdisciplinary Funding. Temple University. $600 Privacy in an Era of Big Data Paul A. Pavlou (Principal Investigator), Sunil Wattal (Co-principal Investigator) Zhi (Aaron) Cheng (Research Assistant), Ermira Zifla (Research Assistant) Co-writing White Paper of Privacy Ecosystem (Summer 2015 & 2016) 2014-2016 National Science Foundation (NSF) funded project (Award number #1449619) Smartphone Indispensability Zhi (Aaron) Cheng, and Paul A. Pavlou 2015 Department of Education CIBER Grant), $1500 2015 10 th Young Scholars Interdisciplinary Funding. Temple University. $750 SERVICES Ad Hoc Reviewering Communication of the ACM Reviewer 2017 Electronic Commerce Research and Applications Reviewer 2018 Information & Management Reviewer 2017 International Conference on Information Systems (ICIS) Reviewer 2015, 2016, 2017, 2018 Conference on Information Technology and Systems (CIST) Reviewer 2017 Workshop on Information Technologies and Systems (WITS) Reviewer 2017 Hawaii International Conference on System Sciences (HICSS) Reviewer 2017, 2018 Americas Conference on Information Systems (AMCIS) Reviewer 2015, 2016 European Conference on Information Systems (ECIS) Reviewer 2018 Pacific Asia Conference on Information Systems (PACIS) Reviewer 2017 Professional Associations Association of Information Systems (AIS) Institute for Operations Research and the Management Sciences (INFORMS) Volunteering NSF Workshop on Privacy in an Era of Big Data 2015 Americas Conference on Information Systems (AMCIS) 2015 Conference on Information Systems and Technology (CIST) 2016 Statistical Challenges in Electronic Commerce Research (SCECR) 2018 Internal Services Doctoral Student Presentation Series @ Fox MIS Doctoral Student Association @ Fox School of Business Coordinator 2016 Present Vice President 2016 Present Zhi (Aaron) Cheng 6 of 7 Current As of July 2018

SOFTWARE / PROGRAMMING SKILLS Statistics Tool: R, STATA, SPSS, LISREL, SmartPLS, Eviews Programming Language: C/C++, Python Databases: MySQL, SQL Server SELECTED COURSEWORK Economics Microeconomics Game Theory Information Economics Econometrics I, II, III, and IV Statistics Statistics I, II High Dimensional Statistics Data Mining and Statistical Learning Computer Science Machine Learning and Pattern Recognition Strategic Management Management of Technology and Innovation Management Information Systems Seminars MIS Pro-Seminar Electronic Commerce Digital Innovation Economics of IT Quantitative Methods in IS Research by Paul A. Pavlou by Sunil Wattal by Youngjin Yoo by Min-Seok Pang by Brad N. Greenwood Zhi (Aaron) Cheng 7 of 7 Current As of July 2018