Transwestern is the advantage Transwestern is a national commercial real estate firm focused on creating value for our clients in each local market we serve. Our distinct business model combines fully integrated services with a development investment practice and operates through six functional lines of business: agency leasing, property and facility management, investment services, tenant advisory, development and research. Our people and the way we do business are what set Transwestern apart. We operate a market-centric business model, empowering our local market experts and fostering the entrepreneurial thinking required to deliver the best results for our clients. Our business is built on relationships. With a commitment to stay true to our core values, we continue to build and strengthen our relationships through superior performance and local market insight. TRANSWESTERN: The Performance Advantage in Real Estate
Industry leadership in value creation, energy efficiency and streamlined operations THOUGHT LEADERSHIP First real estate services firm to be named ENERGY STAR Sustained Excellence partner Excellence through Leadership in Energy and Environmental Design (LEED ) for Existing Building Programs Comprehensive research, seasoned judgment and strategic foresight Five-Star Legendary Service and Property Condition Assessment (PCA)
the advantage is
Thought Leadership
Stuart Brodsky, ENERGY STAR national program manager for commercial property markets, presents Transwestern s Mychele Lord with the Sustained Excellence Partner Award for 2007 INNOVATION GUIDES OUR SUCCESS Leading-Edge Advisors in Knowledge-Based Services Transwestern is paving the way for thought leadership in our industry. Being on the forefront of groundbreaking ideas in real estate enables us to move forward as a comprehensive provider, while staying focused on the changing needs of clients and investors. The Five-Star Legendary Service and Property Condition Assessment (PCA) programs are just two examples of Transwestern s industry-leading initiatives. The Five-Star Legendary Service Program combines the latest technology, hands-on expertise and quantifiable measurements to ensure clients receive consistent, top-notch service across the country. PCAs offer a detailed technical project assessment, including structural, mechanical, electrical and building operating systems, resulting in a plan to address routine maintenance, capital improvements, increased operating efficiencies and overall performance. These valuable tools enable our team members to deliver on Transwestern's commitment to maximize value for our clients. Transwestern is taking energy efficiency to the next level. As an active member of the United States Green Building Council (USGBC), Transwestern is continuously pursuing Leadership in Energy and Environmental Design (LEED ) certification of new construction and existing buildings. By pursuing no- and low-cost operational strategies and capital investments that enhance energy efficiency and reduce carbon emissions, we have reduced energy consumption by an average of 20 to 30 percent. As a result of these proactive measures, Transwestern has become the leader in energy management among third-party service providers and is consistently recognized by the EPA through their ENERGY STAR Partner of the Year and Sustained Excellence awards. Additionally, Delta Associates, Transwestern's research firm, adds an important dimension to our services by providing economic forecasting and leading-edge market research. Our experienced professionals distill trends to shed light on the pivotal forces that shape space utilization, development opportunities and investment strategies.
Transwestern is paving the way for thought leadership in our industry. Being on the forefront of groundbreaking ideas in real estate enables us to move forward as a comprehensive provider, while staying focused on the changing needs of clients and investors. 1331 L Street Washington, D.C.
Legendary service and extraordinary responsiveness distinguish our team CLIENT EXPERIENCE Ownership mentality, strategic approach to client assignments and transactions Steadfast commitment to client interests Advocacy for superior business solutions
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Client Experience
Former Secretary of State James A. Baker III Delivering keynote address at Houston TrendLines 2006 Houston, Texas STRENGTH IN RELATIONSHIPS Strategic Approach for the Long Term Transwestern embraces legendary service and places a premium on lasting client relationships. Transwestern s extraordinary responsiveness and versatility are hallmarks of this approach. Team members consistently serve clients needs with a strategic approach to each assignment. Vision and execution in these relationships have been catalysts for our growth and the basis of our success. Our focus is always on the client. In-depth knowledge and understanding of their situation and goals provides the basis for collaborative relationships. Interdisciplinary teams are assembled and action plans created to help clients reach their goals. Exceeding expectations is the primary aspiration of our people. Transwestern s ownership mentality and personal commitment to client success have been key factors for the near 30 year relationships we enjoy with many clients. Team members think like owners advising clients on immediate and long-term decisions. In major markets across the country, we invite clients and colleagues to attend TrendLines. These events review the past year's real estate performance and deliver market- and product-specific forecasts for the next few years. TrendLines presents an opportunity for Transwestern team members and clients to experience the outlook together, resulting in strategy development and strengthened relationships.
Real estate is a local market business. Our culture of empowerment fosters the entrepreneurial thinking required to deliver superior results for our clients. Our people and the way we do business set us apart. Larry P. Heard Transwestern President and Chief Executive Officer TrendLines Washington, D.C.
Entrepreneurial approach delivers superior results for our clients DISTINCT BUSINESS MODEL Team members empowered to deliver results Local market experts with the power of national resources Fully integrated real estate services firm
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Distinct Business Model
Irvine Center Tower Irvine, California ENTREPRENEURIAL SPIRIT Succeeding Through Empowerment Our market-specific way of doing business benefits clients by design. Operating with a flexible, decentralized structure, Transwestern provides our clients with superb idea flow that arises from a base of empowered team members. Our teams on the ground know their markets thoroughly allowing them to capitalize on changing market conditions. Teams from six functional lines of business work collaboratively, creating turnkey solutions for each client we serve. National service line leadership ensures consistent service delivery for all lines of business. Based on this principle, the Transwestern business model offers nationally integrated operations on a local level. Because Transwestern s full-service capability and culture of empowerment pair the best national resources with top-notch local experts, we are able to create teams uniquely suited to match the client s specific goals and objectives. As these goals and objectives change over time, Transwestern s breadth and depth ensure the client's needs will continue to be met. This entrepreneurial approach fosters accountability and allows teams to be true advocates for our clients.
Transwestern operates a flexible, decentralized structure that heightens performance. National leadership and integration ensures consistent operations throughout the firm. Transwestern/Real Estate Forum Pension Fund Symposium New York, New York
A personal commitment to enduring client success OUR VALUES Stewardship responsibility Mutual respect and teamwork Unified goals facilitate a culture of excellence
the advantage is
Our Values
Stuart Brodsky, ENERGY STAR national program manager for commercial property markets presents Transwestern s Mychele Lord with the Sustained Excellence Partner Award for 2007 Commercial Property News Transwestern Cover Story - Blueprint for Growth DRAWING ON A ROCK SOLID REPUTATION Steadfast Values: A Key Component to Our Success As one of the largest privately held commercial real estate firms in the U.S., we have a vested interest in the company and our clients success. Transwestern leaders commitment to excellence sets the bar high for the organization. The Transwestern business model reinforces this personal commitment and dedication. Team members have a responsibility to each client relationship and are responsive to the needs of clients and opportunities in each market. When a client hires Transwestern, they are choosing a team with the highest personal commitment to legendary service. Through professional development programs, Transwestern equips employees to elevate their skills and serve their clients at the highest level. Consistently high employee retention speaks to this fact: Almost 20 percent of our team members have been with the company for 10 or more years. Our vision and core values drive results within the organization. Consistent values carry through each client interaction, impacting the company s goals and shaping the business. The Transwestern culture is one which values anchor the very core of the organization.
As the needs of the market changed, we worked to position Transwestern to meet those needs. We have always put our people and the organization ahead of specific initiatives and strategies. Robert D. Duncan Transwestern Founder and Chairman Tenant Advisory Services Meeting Dallas, Texas
Real Estate Forum Institutional Investor Symposium - Washington D.C. SERVICE LINE DISCIPLINES Agency Leasing Combining a powerfully integrated team of brokerage resources, market intelligence and a superior process, our specialists exceed performance expectations. Transwestern is an industry-leading resource providing owners and investors comprehensive leasing and targeted marketing strategies. Our time-tested approach to tenant prospecting, financial modeling and lease negotiation has earned Transwestern our reputation as one of the premier project representation firms in the country. Property & Facility Management Our objective in targeted management strategies is to implement programs to match each client's investment objectives. Transwestern retains the strongest property management talent and offers the best skills development in the industry, always keeping our focus on the benefits we deliver to our clients. Our team closely manages building operations, capital improvements and expenses. By implementing no- and low-cost operational strategies, Transwestern has reduced energy consumption an average of 20 to 30 percent. As a result, Transwestern has been recognized with numerous ENERGY STAR awards by the EPA. Investment Services Building on experience in capital markets and a commitment to diligent performance, our Investment Services Group (ISG) works to maximize asset value for our clients. Transwestern s ISG integrates superior local, regional and national market knowledge, skilled property analysis and financial modeling with proven asset-specific marketing strategies. Combining vast insight into real estate capital markets with an international database of qualified investors and capital sources, we maximize value for our clients investments.
The Crescent Beverly Hills, California Home Interiors Dallas, Texas Tenant Advisory Services Nationally integrated resources and local market expertise allow our Tenant Advisory Services team to develop comprehensive workplace strategies. As advocates for our clients, we place the needs of our clients and their businesses above all other factors. National portfolios are a specialization for our tenant advisory team, with a client list that includes entrepreneurs as well as multinational corporations. Helping our clients align real estate strategies with business goals and objectives, we drive results through cost containment, space efficiency, time savings and sustainable work environments. Development Transwestern leverages a powerful national network and expert local market teams to create turnkey development solutions for office, industrial, retail and healthcare sectors. Partnering with private investors, public initiatives and corporate build-to-suit clients, we guide each phase of planning, development and construction. We keep a focus on tenant requirements as well as cost efficiency to realize value for the long term in each project. Research For more than 25 years, Transwestern s research firm, Delta Associates, has provided expert research, advisory and valuation services to the commercial real estate industry. Delta s market data and analysis services enable our clients to make sound and informed decisions concerning assets, investments and strategies. Complementing Delta's innovative, market-leading research, Transwestern's in-house research staff also provides research and analysis in many markets throughout the country. Solid research emphasizes practical, yet creative, approaches that reflect the experience of Transwestern s and Delta's senior staff.
Four Seasons Tower Miami, Florida SPECIALIZED PRACTICE GROUPS Structured Finance Law Firms Call Centers Transwestern's structured finance specialists employ a highly disciplined transaction process, incorporating a multi-tiered financing solution to optimize our clients' objectives. Development, leasing, investment sales and research professionals provide support to the creation of fully integrated and optimized financial solutions. Our outstanding track record of executing action plans designed to create value through effective transaction management reflects the skills and experience of this team. Transwestern's law firm practice team members provide specialized expertise dedicated to the real estate concerns of legal professionals. Drawing on years of experience with leading law firms around the country, strategies are aligned with each client's business plan. Beyond transactional expertise, we maximize investment value, skillfully handle negotiations, address technology changes and increase productivity for staff while leveraging market intelligence and building long-term relationships. Communication is key in any business. As technology evolves, call centers are becoming the hub of sales and customer service transactions worldwide. With an acute focus on the requirements of call center environments, we facilitate site selection, acquisition and lease negotiations to minimize occupancy costs and maximize profitability. We offer market intelligence and analysis and a full range of service capabilities. Data Centers Data center requirements demand a thorough understanding of the industry s specialized needs. Our experts are well versed in all of the technical requirements of data center operations including structural, power, redundancy and geographic. Whether evaluating an existing data center, assessing technology or power requirements, analyzing the suitability of a new space or planning for expansion, Transwestern s team has the knowledge to provide detailed reports and strategic advice to ensure reliable and efficient operations. Government Advisory The Government Services Group delivers specialized representation to building owners seeking federal tenants. The team combines transaction experience, GSA asset management experience and a proven track record of projects leased to the government with personal relationships at GSA and other agencies to market client properties. With their knowledge of GSA requirements, procurement rules and forecasts of government demand, the team provides comprehensive solutions to attract and retain GSA tenants. Association and Nonprofit A focused advocate for nonprofit organizations and their specialized objectives, Transwestern helps tax-exempt groups meet their real estate needs. Transwestern s dedicated group of experts assists in examining lease or ownership strategies, enabling clients to control occupancy costs, discover new revenue sources and benefit from opportunities created by the market.
Jefferson At Congressional Rockville, Maryland The Glen Town Center Glenview, Illinois Retail Like the retail sector itself, retail real estate is dynamic and multifaceted on all levels. Transwestern Retail s deeply networked producers represent buyers, sellers, retailers, property owners and investors in major markets across the country. With comprehensive services including development, leasing, marketing, design, demographics and market analysis, we provide full-service resources including development, leasing, property management and investment sales. Combining knowledge in retail real estate with local market insight to produce value for clients, Transwesten finds the right fit for every brand. Multifamily Transwestern s seasoned multifamily and student housing sales advisors serve the industry s leading investors in maximizing the value of clients investments, identifying strategic market opportunities and facilitating well-executed transactions. Student housing experts offer unparalleled ability to manage the complex factors that create value in this vital product type. Combining expertise in deal negotiation, marketing, financial analysis and structured finance, Transwestern s multifamily investment sales advisors deliver value-enhancing services that perform. Healthcare A leader in healthcare advisory, Transwestern's client portfolio lists among its members some of the country's most advanced medical and healthcare facilities and institutions. With broad industry experience, our healthcare experts provide strategic consulting, portfolio management, acquisition, disposition, lease administration, facility management, leasing and development services from coast to coast.
We know real estate Our principles guide the way Transwestern approaches clients, projects and our team members. Brand pillars of thought leadership, client experience, a distinct business model and our values are the foundation for our growth and achievement. These pillars are daily practice for all Transwestern team members. We believe real estate is a local market business. We know the real estate in each market we serve. The Transwestern commitment means that our teams on the ground can provide an owner, client or investor with instantaneous information on an asset, submarket or property type. We bring in the best talent to make strategic decisions for pursuing and serving the interests of our clients, generating unparalleled performance. Transwestern s performance is the advantage.
Performance
is the advantage
TRANSWESTERN LOCATIONS www.transwestern.net