Resources Center for Creative Leadership, One Leadership Place, P.O. Box 26300, Greensboro, North Carolina 27438-6300; (336) 545-2810 or http:// www.ccl.org. Next Generation Leadership Institute, Loyola University Chicago Family Business Center, 820 N. Michigan Avenue, Suite 1416, Chicago, Illinois 60611; (312) 915-6490 or http://www.sba.luc.edu/centers/fbc. The Drucker Foundation website: http://druckerfoundation.org/. Contains many articles on leadership by some of today s finest leaders. Suggested Additional Readings Developing Family Business Policies: Your Guide for the Future, by Craig E. Aronoff, Joseph H. Astrachan, and John L. Ward. Marietta, GA: Family Business Consulting Group/New York: Palgrave Macmillan, 2011. www.efamily business.com. Family Business Succession: The Final Test of Greatness, by Craig E. Aronoff, Stephen L. McClure, and John L. Ward. Second Edition. Marietta, GA: Family Business Consulting Group/New York: Palgrave Macmillan, 2011. www.efamilybusiness.com.
90 RESOURCES AND SUGGESTED ADDITIONAL READINGS The Leader of the Future, edited by Frances Hesselbein, Marshal Goldsmith, and Richard Beckhard. San Francisco: Jossey-Bass, 1996. Letting Go: Preparing Yourself to Relinquish Control of the Family Business, by Craig E. Aronoff. Marietta, GA: Family Business Consulting Group/New York: Palgrave Macmillan, 2011. www.efamilybusiness.com. Mary Parker Follett: Prophet of Management, edited by Pauline Graham, with an introduction by Peter F. Drucker. Boston: Harvard Business School Press, 1996. Nurturing the Talent to Nurture the Legacy: Career Development in the Family Business, by Amy M. Schuman. Marietta, GA: Family Business Consulting Group/New York: Palgrave Macmillan, 2011. www.efamilybusiness.com.
Notes 1. Tagiuri, Renato, and John Davis. Bivalent Attributes of the Family Firm. Working Paper, Harvard Business School, Cambridge, MA. Reprinted Family Business Review, Volume 9, Issue 2 (Summer 1996), pp. 199 208. 2. Aronoff, Craig E. Letting Go: Preparing Yourself to Relinquish Control of the Family Business. Marietta, GA: Family Business Consulting Group/New York: Palgrave Macmillan, 2011, p. 67. 3. Nelton, Sharon. Leadership for the New Age. Nation s Business (May 1997), pp. 18 27. 4. Winans, Christopher. Malcolm Forbes: The Man Who Had Everything. New York: St. Martin s Press, 1990, p. 36. 5. Ibid., p. 49. 6. O Neill, Jim. A Quick Study. Philadelphia Inquirer, June 27, 2004, pp. M1+. 7. McIlhenny Co., Makers of Tabasco Hot Sauce. Family Business Advisor, Volume 13, Issue 3 (March 2004), pp. 4+. 8. Senge, Peter, Art Kleiner, Charlotte Roberts, Richard Ross, George Roth, and Bryan Smith. The Dance of Change: The Challenges of Sustaining Momentum in Learning Organizations. New York: Currency Doubleday, 1999, pp. 10 14.
Index Accountability, 32, 80 Adelphia, 17 Articulate, 8, 16, 28, 35 37, 65 66, 87 Asset, 10, 13 16, 28, 47, 73 Authority, 24, 30 32, 34, 70 Board of directors, 10 13, 16 18, 32, 37, 46, 47, 52 54, 60, 65, 89 70, 80 81, 2 Center for Creative Leadership, 61, 89 CEO, 1, 5 7, 10 16, 26, 31, 36 37, 44 46, 54, 61, 65, 69 71, 78, 79 CFO, 7, 13 Chairman, 10 12, 46 47 Chief emotional officer, 54 Children, 20, 25, 44 47, 50, 58, 69 74, 82, 85 Coaching, 21 31, 66, 81, 86 College, 47, 60 Communication, 21 28, 40, 62 Conduct, 26, 52 Conflict, 8, 12, 52, 57, 69 Corporations, publicly traded, 14 Counseling, 22 24, 66, 74, 81, 86 Cousin generation, 23, 27 28, 52, 72 Cousins, 7, 17, 30, 36, 43 44, 50 51, 71 72, 86 Credibility, 3, 6, 10, 21, 24, 34 38, 47, 62, 64 67, 77, 80 Culture, 8, 14 16, 21, 23, 29 30, 57, 66, 80 Customers, 25, 44, 69 Delegating, 23 32, 58 59, 66, 81, 85 87 Developing Family Business Policies: Your Guide to the Future, 52, 89 Directing, 20 31, 66, 81 83, 85 87 Directors. See also Board of directors independent, 46 lead, 12 Disabilities, 82 Distributions, 28 Dividends, 12, 15, 28 Education, 37 38, 53, 60, 64, 79, 87 Emotion(al), 14, 17, 54, 85 Employee, 1, 5, 14 17, 19 22, 25, 29, 38, 59, 64, 66, 69, 80, 82, 86 Employment, 9, 14, 50 51, 52 Ethics, 17 Executive team, 7, 71 Family, 5, 8 council, 17, 46 47, 51, 53, 60, 62, 71, 80 foundation, 9, 13 leadership, 8 9, 12 13, 45 46, 47, 49 55 meetings, 9, 45 46, 70 mission statement, 9, 17, 52 newsletter, 45, 51 office, 9, 12 Family Business Succession: The Final Test of Greatness, 57, 72, 89 Followship, 71, 74 Forbes, 34 Forbes, Bruce, 34
94 INDEX Forbes, Malcolm S., 34, 91 Founding generation, 24 27 Gehry, Frank, 39 Goals, 11, 14 16, 19, 21 23, 34 37, 60 61, 73, 80, 87 Grandchildren, 61 Gutmann, Amy, 38 39 Influence, 17, 34 35 Junior boards, 60, 62 Leaders characteristics, 34 37 invisible, 45 Leadership definition, 2 developing, 57 62 opportunity, 36, 51, 58, 65, 66 preparation, 59 skills, 59 styles, 20 25, 33 Lenders, 25 Letting go, 78 Letting Go: Preparing Yourself to Relinquish Control of the Family Business, 11, 79, 91 Loyalty, 11, 14, 15, 70 Loyola University Chicago s Family Business Center, 61, 89 Magnet Sales & Manufacturing, Inc., 19 Management, 7 8, 11, 23, 30, 40, 65, 71, 73, 81, 86 Managers, 8, 23, 64 McIlhenny Co., 60, 91 Mentor, 21, 29, 65, 79 Nanji, Anil, 19 Nation s Business, 19 Next generation, 2, 5, 10, 14, 20 23, 29 30, 58, 61 65, 71 72, 79, 81, 86 Next Generation Leadership Institute (NGLI), 61, 89 Non-family executive, 2, 5, 7, 22, 25, 47, 79 Nurturing the Talent to Nurture the Legacy: Career Development in the Family Business, 57, 65, 90 Owner, 1 2, 5 6, 10 12, 18, 22, 24, 25, 29 30, 49, 52, 64, 67, 70, 73, 85 Ownership, 1, 3, 5, 6, 10 13, 20 22, 28 30, 32, 46, 67, 73, 80, 85 Patience, 38 39, 67, 68, 77 Patient capital, 11 Performance, 11 12, 38, 51 Perks, 28 Philadelphia Inquirer, 39, 91 Philanthropy, 8 9, 52 53 Policy, 9, 17, 50, 52 53, 55, 64, 73, 81 Power, 16, 34 35, 49 51, 65 Princeton University, 38 Profits, 28 Reeve, Christopher, 82 Reich, Robert, 83 Religious organizations, 46, 60 Responsibility, 17, 31, 37, 58 70, 79, 87 Retirement, 78 79 Retreats, 53 Rigas, John 17 Rigas, Timothy, 17 Risk, 25, 38, 67 Salaries, 28 School, 46 47, 50, 60 62 Senge, Peter, 65, 91 Senior generation, 10, 57, 65 66, 77, 87 Servant leadership, 10 Shadow boards, 60 Shareholder, 1, 5, 11, 27 28, 36, 50, 52, 60, 64, 69, 80, 86 Sibling generation, 25 27, 72 Siblings, 1, 7, 9, 25 27, 44, 58, 64, 70 74, 78 Simmons, Tony, 60 Spouses, 51 52 Strategic planning, 64 Strategy, 6 7, 13, 66, 70 Succession, 5, 57, 72, 89
INDEX 95 Successor, 5, 70, 72 73, 77 78 Suppliers, 25, 70 Tabasco, 60, 91 Three-circle model, 5 6, 73 Transition, 9, 26, 30, 61, 73, 79 Trust, 14, 17, 23, 29 30, 35, 39 40, 47, 50, 67, 74, 80, 86 University of Pennsylvania, 38 39 Values, 8, 10 11, 14 18, 27 28, 35, 37, 51 52, 55, 66, 80 Vision, 7, 15, 25 28, 44, 80, 83, 86 Winans, Christopher, 34, 91 Women, 46, 54
The Authors Craig E. Aronoff is Co-founder, Principal Consultant, and Chairman of the Board of the Family Business Consulting Group, Inc.; Founder of the Cox Family Enterprise Center; and current Professor Emeritus at Kennesaw State University. He invented and implemented the membership-based, professionalservice-provider-sponsored Family Business Forum, which has served as a model of family business education for universities world-wide. Otis W. Baskin is a Consultant of the Family Business Consulting Group, Inc., Professor of Management at the George L. Graziadio School of Business and Management at Pepperdine University, and the Founding Director of the Family Business Forum at the University of Memphis.