DIGITAL NATION APPLIED SEPTEMBER 2018
DIGITAL NATION VIEWPOINT ALTINN CONSIDERATIONS Copyright 2018 Accenture. All rights reserved. 2
ACCENTURE ESTIMATES THE DIGITAL ECONOMY TO BE 25% OF THE GLOBAL ECONOMY BY 2020 Example GDP Uplift Estimates Through Digital, by 2020 2.1% 2.5% 1.6% 3.1% 3.3% Digital is a National Asset USD 2 Trillion of additional economic output 6.6% 3.2% 2.5% 3.7% 2.4% Copyright 2018 Accenture. All rights reserved. Source: Accenture Oxford Economics Digital Density Report 3
IN RESPONSE, GOVERNMENTS ARE PURSUING BESPOKE DIGITAL STRATEGIES Non-Exhaustive Dubai Plan UK Digital Strategy Smart Qatar Digital Denmark Smart Nation Digital Agenda Copyright 2018 Accenture. All rights reserved. 4
NEED FOR A NEW NATIONAL DIGITIZATION APPROACH From All Encompassing Digitization Siloed Execution Agency Agenda To Outcomes Based Digitization Whole-of-Ecosystem Play Top of Government Agenda There is a need for a new approach that we call Digital Nation It is harnessing technology and digital innovation to improve quality of life for citizens and diversify national economies Government Operates Government Brokers Copyright 2018 Accenture. All rights reserved. 5
OUTCOMES BASED DIGITIZATION Non-Exhaustive NATIONAL CONTEXT PRIORITY OUTCOMES Top 3 in terms of population density Qatar Singapore 12% of population aged 65 or above ~80% of energy needs are imported 0.9% of GDP is lost due to traffic congestion 90% of food is imported Energy consumption per capita is 3 times the global average Source: Smartnation.sg, Dubai Plan 2021 Strategy Report Smart Urban Mobility 20% reduction in road network delays Virtual Healthcare Reducing per capita energy consumption by 20% Clean Energy & Sustainability Producing 40% of overall food consumed locally Copyright 2018 Accenture. All rights reserved. 6
PLACING CITIZENS AT THE CORE Personifying the Citizen Experience Through Digital Nation Design and Co- Creation with private sector/ citizens to identify digital use cases Digital Nation strategy focuses on the end, not the means tackling the digital agenda with focus on national and citizen priorities following a human-centered approach National Digital Agenda Copyright 2018 Accenture. All rights reserved. 7
DIGITAL AT THE TOP OF GOVERNMENT Smart Nation (2015-2025) Program Owner PM Lee Hsien Loong Previous National Digitization Programs Information Society Strategy (2013-2014) Dubai Plan (2015-2021) Program Owner PM HH Sheikh Mohammed Bin Rashid Intelligence Nation (2006-2015) Digital Denmark (2016-2020) Program Owner PM Lars Løkke Rasmussen Recent National Digitization Programs Digital Economy Strategy (2015-2018) Program Owner Program Owner Program Owner National digitization programs have been typically led by agencies, ministries and government CIO offices. Herein lies the problem... These organizations focus on a single sector by design, and lack the authority and structure to coordinate multi-agency digital initiatives with national relevance Copyright 2018 Accenture. All rights reserved. 8
PLATFORM DRIVEN DIGITIZATION Larger Enterprises Government Entities Citizens Constituent Services Platform-of-Platforms SMEs & Startups Research & Academia Digital platform will enable cross-sector data sharing to develop the data economy and spur innovation... Sector Platform A Big Data Sector Platform B National Platform Platform Services Sector Platform N Analytics leveraging a platform of platforms approach to cater to diverse sector requirements and build on existing national digital infrastructure Nationwide Data Collection Copyright 2018 Accenture. All rights reserved. 9
GOVERNMENT AS A BROKER AND MARKET MAKER Structuring Demand for Smart Services Smart Services Driving ICT Supply and Co-Creation Ecosystem Large Multinationals SMEs Governments must shift from a builder role to a broker and market maker role... National Digital Infrastructure Government as a Market Maker and Public Entrepreneur Co-Creation Ecosystem Start-Ups Research Institutes following an open and inclusive democratic Digitization Copyright 2018 Accenture. All rights reserved. 10
WHOLE-OF-ECOSYSTEM EFFORT TO INNOVATION Input Key Outcomes Co-innovation Hubs Large Multinationals Engine for ICT Sector Development Digital Demand Startup and SME Development Public Private Partnerships Government-as-a platform to attract multinationals, small and medium-sized businesses, start-ups to co-create solutions... Startups & SMEs Government Funding bringing about wholeof-ecosystem approach to innovation Market Shaping Effort Research Centers Copyright 2018 Accenture. All rights reserved. 11
WINNING THE HEARTS AND MINDS WITH AWAERNESS & BRANDING Copyright 2018 Accenture. All rights reserved. 12
DIGITAL NATION VIEWPOINT ALTINN CONSIDERATIONS Copyright 2018 Accenture. All rights reserved. 13
NORWAY S COMMITMENT TO THE SDG S ALREADY REPRESENTS IDENTIFIED TARGETED OUTCOMES Norway s Commitment to the Sustainable Development Goals (SDG) Reducing non-communicable diseases and promoting mental health Increasing high-school completion rates Eliminating all forms of violence against women and girls Ensuring sustainable infrastructure Reducing proportion of young people not in employment, education or training Reducing all forms of violence and related death rates and combating organised crime Improving urban air quality Sustaining income growth of the bottom 40% of the population Halving food waste and reducing waste generation Halving food waste and reducing waste generation Healthcare Education Public Safety Environment Social Development Copyright 2018 Accenture. All rights reserved. 14
CO-CREATING NORWAY S DIGITAL AGENDA Healthcare Education Public Safety Environment Across focus sectors, we recommend identifying key personas and involving public & private sector stakeholders to participate in design thinking workshops and define Norway s Digital Agenda Technology and innovation can play a key role in realizing the SDGs... such that ideas can be harnessed across the collective minds of public and private sector stakeholders Persona Needs & Expectations Day in the Life of the Personas Pain Points and Smart Solutions Future Journey and Vision Social Development Copyright 2018 Accenture. All rights reserved. 15
ACCELERATING SECTOR DIGITIZATION National Digital Agenda Implementation of Digital Solutions Across Sectors Platforms Moreover, to accelerate the Digital Agenda, Norway would rely on Altinn as the national digital foundation... and connect sector platforms to enable data exchange and smart solutions development Copyright 2018 Accenture. All rights reserved. 16
FOSTERING NORWAY S INNOVATION ECOSYSTEM Partnerships with Global Programs Partnership Hubs Innovation Labs Partnerships with Research Institutions Guided by the Digital Agenda, Norway can grow its innovation ecosystem... Satellite Investment Offices Research Centers Centers of Excellence Ecosystem Development Design & Delivery Centers Global Events Partnerships with Multinationals and establish collaborations that extend from local to global innovation players to support smart solutions development Copyright 2018 Accenture. All rights reserved. 17
DIGITAL NATION FOR THE PEOPLE BY THE PEOPLE Copyright 2018 Accenture. All rights reserved. 18