Economy White Paper Series. The Tech Industry in the Inland Empire

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Economy White Paper Series The Tech Industry in the Inland Empire November 2018

Executive Summary Do not let what you cannot do interfere with what you can do. John Wooden Times are good in the Inland Empire. Unemployment is currently at an all-time low, even as the pace of job growth exceeds that of San Jose or San Francisco. Despite this overall success, there is keen local interest in diversifying the region s economic base in order to improve residents quality of life. And, like many other metro areas across the United States, much of the focus has been on developing the technology sector, with efforts ranging from incubators, to venture capital funding, to hack-a-thon events for local high schools. Given the phenomenal economic success of Silicon Valley and the Bay Area over the past two decades, this level of tech envy is understandable. 1

While the motivation is certainly laudable and sound, all development efforts demand a degree of scrutiny. How successful have these efforts been? Do they acknowledge the industry and workforce strengths within a region? Do they identify strategies that capitalize on local opportunities while addressing a region s challenges? This study examines the current state of the technology sector in the Inland Empire, identifying individual industries, assessing the number and size of firms, and as well as the number and quality of the jobs they support. Overall, the analysis indicates that, as strong as local economic performance has been over the past decade, economic gains have derived mainly from the region s signature industries, with the Logistics sector leading the way. At the same time, industry-level metrics on job creation, new business growth, and wages indicate that the tech sector has played a limited role in the region s recent expansion. These findings may be disappointing to the many professionals who have worked hard to create a better local tech ecosystem, but are not necessarily surprising. The workforce, infrastructure, venture capital, and other resources that are required for successful launches of tech enterprises are only beginning to coalesce in the Inland Empire. The region already has the attention of venture capital, receiving $10.6 million in 2017. Moreover, the University of California, Riverside along with California State University, San Bernardino and government agencies have assumed leadership roles in growing the sector, with several technology incubators and accelerators actively engaged throughout the Key Findings As of the third quarter of 2017, there were 2,100 Inland Empire establishments employing 22,650 workers in tech industries. 1 Tech employment accounted for 1.9% of all jobs in the Inland Empire, down from 2.5% a decade earlier. By comparison, tech employment comprised 6.8% of all jobs statewide and 4.8% nationally, both up twotenths of a percent from a decade earlier. 2 The Inland Empire has seen an 11.7% increase in tech establishments since the first quarter of 2011, compared to 10.7% for the state overall. These new firms exist mainly in the downstream parts of the tech space, namely in the E-Markets, Agents, Brokers, and Design Services subsectors. The average annual wage in the Inland Empire tech sector was $62,600 in the third quarter of 2017. This was higher than the average wage of $44,000 for all industries in the region, but 62% lower than the corresponding statewide average annual wage, in part because of differences between the local mix and statewide mix of industries and positions 1. The tech industries represented include: E-Markets, Agents, Brokers, and Design Services. 2 A detailed definition is included later in this report. 2. Tech firms in California are larger on average than tech firms nationally, which explains why they account for a larger percentage of employment but a smaller share of establishments.

region. It will take time to build a critical mass in terms of infrastructure and workforce that will enable the local ecosystem to grow and mature. As the local strategy evolves, economic development leaders may look around the country for examples of success on a scale that matches the Inland Empire s potential: not the Silicon Valley itself but other regions such as San Diego, Austin, or Denver, each of which have succeeded in part by pursuing one or more individual segments of the broad tech sector. This report doesn t suggest that the Inland Empire should abandon its efforts. Rather, it argues that the stakeholders in the region ought to explore potential synergies between tech and the region s leading industries, that is, seeking to capitalize on local industry strengths. For example, a bright spot in the Inland Empire tech numbers are sectors such as E-Markets and E-Shopping. This subsector accounted for over onethird of tech jobs in the region and most of the growth. This isn t surprising, given how these sectors are linked to logistics one of the primary drivers of overall growth in the region. In other words, the major tech successes in the region stem from comparative advantages that exist in the broader local economy. The Inland Empire is also pursuing new advances in other areas that emphasize the region s strengths, notably Ag Tech and Clean Tech, led by anchor institutions such as UC Riverside and local economic development agencies. Indeed, regions that have been successful in growing their tech sectors also tend to have significant education and knowledge creation industry clusters. Put differently, higher education seems to be an essential ingredient to a region s tech success, along with the entrepreneurs and investors who are a part of the local ecosystem. 3

Introduction With 4.5 million residents and an area of 27,400 square miles, the Inland Empire is California s second largest metropolitan area. And it has come a long way since the depths of the Great Recession. The region s labor market has seen robust growth in recent years, outpacing California since 2012, and enjoying the fastest rate of job gains in Southern California. The Logistics sector has been a leading driver of economic growth in the region, responding to continued improvement in goods movement activity driven by strong consumer demand both in Southern California and across the United States. Like many other metro in the United States, there is keen local interest in the tech sector, specifically its current presence in the region and its prospects for growth. Efforts have ranged from the very small to the very large from teaching kids to code, to competing for Amazon s new headquarters. The motivations behind these efforts are admirable, but intent is not always sufficient. This study examines the current state of the technology sector in the Inland Empire, identifying individual industries, assessing the number and size of firms, and assessing the number and quality of the jobs they support, based on recent industry data from the U.S. Bureau of Labor Statistics. It also looks more broadly at current efforts to foster a local tech sector and offers perspectives on how these efforts may be further enhanced by tying them to the region s signature industries. Defining the Tech Sector in the Inland Empire While there is no standard or universally accepted definition as to what constitutes the tech sector, most definitions include a variety of manufacturing and service sectors such as computer manufacturing, aerospace and defense, IT services and consulting, Internet publishing, and even biopharmaceuticals. In this study, the following industries (and associated NAICS 3 codes) define the tech sector in the Inland Empire: Industry by NAICS Code in the Inland Empire Industry NAICS Computer Electronic Product Mfg. 334 E-Markets, Agents, Brokers 4251 E-Shopping Mail-Order Houses 45411 Software Publishers 511210 Telecommunications 517 Other Information Services 519 Specialized Design Services 5414 Graphic Design Services 541430 Custom Programming Services 541511 Computer Systems Design Services 541512 Other Computer Related Services 541519 4 3. NAICS stands for North American Industry Classification System. Businesses in the U.S. are classified by NAICS codes.

Tech Establishments and Employment The Inland Empire has recovered dramatically from the Great Recession, during which, in December 2009, unemployment peaked at 14.1%. Today, the local unemployment rate sits at just over four percent, the lowest ever. As of March 2018, the Inland Empire has added 186,600 jobs compared to its pre-recession peak, and is now home to 8.7% of total nonfarm employment in California, an all-time high. Tech Employment Q1-08 to Q1-17 Employment (Seasonally Adjusted, Indexed at 100) 125 115 105 95 85 75 65 Q1-08 Q1-09 Q1-10 Q1-11 Q1-12 Q1-13 Q1-14 Q1-15 Q1-16 Q1-17 United States California Inland Empire Tech as Share of Total Private Employment Q1-00 to Q3-16 8 7 6 5 4 3 2 1 0 Q1-00 Q3-01 Q1-03 Q3-04 Q1-06 Q3-07 Q1-09 Q3-10 Q1-12 Q3-13 Q1-15 Q3-16 United States California Inland Empire 5

The numbers suggest that tech has played a limited role in this comeback story. Tech-related establishments within the Inland Empire account for less than 2% of all businesses, or 2,100 firms. Similarly, tech employment is currently less than 2% of the local job base. To put this in perspective tech jobs comprise, almost 5% of the national job base and almost 7% of the state job base. Like most industries, tech saw an aggregate decline in employment in the Great Recession. Recovery in employment started in 2010 at the state and national level, but didn t occur until 2015 in the Inland Empire. This means that the employment share has been falling locally, rather than growing overall. The share of tech jobs in the region has not grown for a number of years, and is lower now than in 2004. In contrast, at the state and national level the share is rising and is greater today than in 2004. The lion s share of the Inland Empire s tech establishments is in the E-Markets, Agents, and Brokers industry, which make up 27.3% of all the region s tech establishments (this compares to 21.3% at the state level). However, this industry did experience a contraction, shedding 66 establishments over the five-year period ending in the third quarter of 2017, perhaps due to industry consolidation. Employment in a few of the industry s subsectors, including Computer & Electronic Product Manufacturing and Telecommunications, has decreased in the region since 2011. Inland Empire Tech Establishments Q3-2017 Share of Tech Establishments (%) Industry Industry Code Establishments 5-Yr. Change Inland Empire California E-Markets, Agents, & Brokers 4251 573-66 27.3 21.3 Telecommunications 517 316 25 15.1 6.2 Custom Programming Services 541511 282 31 13.5 22.8 Computer Systems Design Services 541512 238 71 11.4 17.2 E-Shopping & Mail-Order Houses 45411 216 114 10.3 6.0 Specialized Design Services 5414 203 25 9.7 9.1 Computer & Electronic Product Mfg. 334 146 10 7.0 7.6 Graphic Design Services 541430 102 13 4.9 4.3 Other Information Services 519 67 37 3.2 4.0 Other Telecommunications 51791 29-15 1.4 1.0 Other Computer Related Services 541519 28-13 1.3 1.6 Software Publishers 511210 25 4 1.2 4.0 Total Tech 2,095 237 100 100 Source: Bureau of Labor Statistics 6

Inland Empire Tech Employment and Wages By Subsector, Q3-17 Industry Name Industry Code Employment Growth Since Q3-12 (%) Growth Since Q3-16 (%) Average Annual Wage Growth Since Q3-12 (%) Growth Since Q3-16 (%) Computer & Electronic Product Mfg. 334 4,104-15.5-3.9 65,753 +5.6 +2.0 E-Markets, Agents, & Brokers 4251 5,285 +10.5 +1.5 54,369 +2.0-1.1 E-Shopping & Mail-Order Houses 45411 3,235 +59.7 +11.7 48,428 +24.7 +7.2 Software Publishers 511210 481 +177.3 +39.6 103,589 +44.9 +8.6 Telecommunications 517 5,515 +3.3 +1.4 67,386 +6.8 +0.3 Other Information Services 519 563-15.9 +3.4 35,846 +38.1-0.6 Specialized Design Services 5414 779 +31.8 +7.1 50,916 +24.4 +1.0 Graphic Design Services 541430 357 +6.3 +5.9 40,144 +10.5 +4.1 Custom Programming Services 541511 1,639-32.3-4.5 81,834 +52.9-0.7 Computer Systems Design Services 541512 1,020 +17.6 +9.4 84,366 +32.7 +12.0 Other Computer Related Services 541519 31-65.1-22.4 35,558-39.2-16.9 Total Tech 22,651 +3.8 +2.4 62,563 +12.1 +1.6 Source: Bureau of Labor Statistics There were some bright spots in the data. From the third quarter of 2012 to the third quarter of 2017, the total number of tech establishments in the Inland Empire increased by 237, of which nearly half were in the E-Shopping & Mail-Order House subsector. The Inland Empire saw employment in the E-Shopping & Mail-Order House subsector increase nearly 60% between the third quarter of 2012 and the third quarter of 2017. And this is no accident, given the tens of millions of households and businesses that are located within striking distance of the region s facilities. 7

Tech Wages The news on tech wages is mixed. On the one hand, E-Shopping & Mail-Order Houses, a subsector that saw the highest employment growth in the Inland Empire during the last five years, also witnessed the second greatest wage increase. The average annual wage in that subsector now stands at $43,400, a 24.7% increase between the third quarter of 2012 and the third quarter of 2017. And the growth shows no sign of slowing with a 7.2% increase occurring from the third quarter of 2016 to the third quarter of 2017, according to the latest available data available. In contrast, San Francisco (MD) saw a 6.1% decline in wages within the E-Shopping & Mail-Order Houses subsector over the last five years. On the other hand, there is a big difference between the average wage paid to tech sector workers in the Inland Empire and to tech workers in the state overall. Wages for Inland Empire workers are 62% lower than they are in the state as a whole. However, the mix of industries in the Inland Empire differs from the state overall, a factor that likely contributes to the region s Tech Wages Q1-08 to Q1-17 Average Annual Wage (Indexed at 100) 170 150 130 110 relatively lower tech wages. For example, the Custom Programming Services and Computer Systems Design Services subsectors accounted for 40% of all California tech establishments as of the third quarter of 2017. By comparison, these two industries, which are the highest paying in the Inland Empire, made up just 24.9% of total tech establishments in the region. 90 Q1-08 Q1-09 Q1-10 Q1-11 Q1-12 Q1-13 Q1-14 Q1-15 Q1-16 Q1-17 United States California Inland Empire 8

Linkages Between Technology & Goods Movement The Inland Empire s economic success story dovetails with the region s advantageous location near the twin ports of San Pedro and Los Angeles, Los Angeles International Airport (LAX), and the Ontario International Airport (ONT). The greater Southern California region itself is a marketplace of 23 million people and millions of businesses. Transportation-wise, the Inland Empire sits at the crossroads between Southern California and the rest of the nation. Increasingly, technology and technological innovations are being integrated into almost all industries. As goods movement industries have expanded significantly, the Inland Empire is experiencing greater specialization in its Logistics sector. Specifically, this has meant strong growth in custom programming services. In addition, the popularity of online shopping is fueling robust demand for warehousing properties in the area. Since the Inland Empire s success in tech is largely driven by its thriving Logistics industry, attempts to turn the region into another Silicon Valley are probably unwarranted. Instead, the region should focus on advancing tech within industries that are already strong. Other regions have successfully focused their tech development efforts narrowly: fintech in New York City, security technology in Israel, and digital health in Austin, Texas. Amazon fulfillment centers have played an integral role in the Inland Empire s economy since California s first center opened in San Bernardino in 2013. Between 2012 and 2016, Amazon invested $4.7 billion in the IE, with just over half of it working its way through other areas of the economy: catering, gas stations, grocery stores, restaurants, sign makers, and industrial supply firms. About $2 billion went directly toward Amazon s operating expenses including employee salaries. Beyond the boost from online commerce, technology and the tech industry are changing the movement of goods in ways that are less obvious to consumers. Recent innovations such as autonomous vehicles and predictive analytics hold great promise for increasing efficiency in the Logistics sector, further transforming the nature of the jobs available in that industry. Like virtually every other industry, the Logistics sector will be transformed by technology in the coming years. Logistics is large in scale and critical to the local economy. There is potential for new technologies to be piloted within the region, provided the regional tech environment is conducive to the rapid-fire nature of research, development, and testing. On the other hand, one must weigh the potential rewards against the risks associated with introducing innovation in a place that is a critical node in the regional and national logistics network. 9 4. https://www.dailybulletin.com/2018/04/27/amazon-says-it-invested-4-7-billion-in-the-inland-empire/

Clean Tech The Inland Empire s sizeable manufacturing industry has also spurred growth in clean tech industries. A total of 113 patents related to clean tech were issued in 2016, a 41.25% increase over five years. In 2016, 26 patents were issued for Green Materials, far more than in any other subsector. Efficiency and Transportation patents, which ranked second and third respectively in 2015, also continued to rise in 2016. Together, the three account for more than 50% of all patents. Comparatively, in 2011, the same three subsectors made up 27% of all clean tech related patents. A promising opportunity for the IE to get more involved With a focus on vehicle emissions, especially from in tech-related activities is the forthcoming California heavy-duty vehicles, Riverside is the perfect location for Air Resources Board in the City of Riverside. Located this new clean-tech campus. The IE s heavy reliance on on a 19-acre site near the campus of UC Riverside, the Logistics and Transportation mean that large vehicles approximately 380,000-square-foot facility will be one are critical to its economic ecosystem. While the 460 of the largest and most advanced vehicle emissions jobs expected will not be in tech as we normally testing and research facilities in the world. think of it, the potential for technological innovation within this clean tech sector will be almost limitless. 5. CARB Unveils Design for Its New Southern California Headquarters. (2017, November 17). Retrieved September 6, 2018, from https://ww2.arb.ca.gov/news/carb-unveils-design-its-new- 10 southern-california-headquarters

More high-skilled workers will be drawn to the area, further contributing to its economic well-being. Not only will tech play an important role after the campus is built, construction of the CARB headquarters will rely on clean tech. It will be LEED Platinum certified As the State of California strives to achieve ambitious climate change goals, the local concentration of population and transportation industries means the region is well placed to take advantage of market opportunities in clean transportation. (the highest certification available) and will utilize solar panels for electricity. Cleantech Patents (Indexed) 2000-2016 Selected Southern California MSAs 800 Patent Count (Indexed to 2000) 700 600 500 400 300 200 100 0 2000 2002 2004 2006 2008 2010 2012 2014 2016 Los Angeles Long Beach Anaheim Riverside San Bernardino Ontario San Diego Carlsbad 11

Ag Tech Agriculture technology brings together data analytics, computational science, engineering, and other disciplines to develop technology solutions in the agriculture sector. UC Riverside has fostered collaborative efforts between the College of Natural & Agricultural Sciences and the Bourns College of Engineering to develop new ways of increasing crop yields. FarmSense, a startup co-founded by Bourns College of Engineering faculty and others, is just one example of a local enterprise that is using technology to increase productivity in agriculture. The company has developed FlightSensor, a cloud-based insect monitoring system that detects, classifies, and quantifies insects, providing farmers real-time data on the location of both beneficial and pest insects. UC Riverside has also reached out to leading companies elsewhere in the nation in an effort to identify areas where the University and the region might leverage their resources to bring forth technologies that can help local farmers and the local agriculture industry. Investments and Venture Capital Tech-related capital investments have occurred in the Inland Empire, with the region taking in a total of $10.6 million in venture capital in 2017. While this amount may be small relative to larger, more established high tech centers, it is evidence that the local tech community is getting attention. In fact, the Inland Empire has seen a number of tech Anchor education institutions, such as UC Riverside incubators and accelerators emerge over the years. In and California State University, San Bernardino, as well response to these developments, UC Riverside created as government economic development agencies, can a $10 million Highlander Venture Fund in 2017. Created play a vital role in attracting and administering funding with Silicon Valley s Vertical Venture Partners, it provides to the local tech sector. These institutions can take the seed capital to qualified endeavors within the University lead in securing private funding and public sector grant for students and faculty members, and entrepreneurs from money from Federal agencies and other sources, thereby Riverside County. The fund targets technologies that can leveraging scarce local resources. They can also serve as be matched areas of expertise at UC Riverside, including conduits that deliver resources to different startup efforts. the environment, agriculture, and health care. Finally, they can play an important and essential role in handling the complex administrative details of research awards. 12

Conclusion It is easy to see why so many communities aspire to grow their local tech sector. Technological innovation has been transforming industries and consumer behavior for decades, and will continue to do so in the years ahead. It makes sense to move to capitalize on that long-term trend. As this report suggests, the Inland Empire must address the following question: Given its economic base and workforce capabilities, how can the IE and its key industries best position themselves to capitalize on the increasingly pervasive influence of technology? Tech will undoubtedly have a presence in the region s economy, particularly in the Logistics sector. There is also potential for expansion in both Ag Tech and Clean Tech. Over the next few years that presence is likely to grow and change significantly from its current state. While it is tempting to focus on high-flying tech subsectors that are in the news every day, it is just as important and probably more fruitful for policymakers in the Inland Empire to grasp how tech specialization can flourish in the traditional industries that serve as pillars of the regional economy. 13

About the Center for Economic Forecasting and Development The UC Riverside School of Business Center for Economic Forecasting and Development opened its doors in October 2015 and represents a major economic research initiative in one of California s most vital growth regions. The Center produces a wide variety of research both independently and in collaboration with academic, business, and government partners. Research products include monthly employment analyses, quarterly regional economic forecasts, a quarterly business activity index, a white paper series, and a major regional economic forecast conference, hosted annually. About The Authors Robert Kleinhenz, PhD Robert Kleinhenz is Economist and Executive Director of Research at the UC Riverside School of Business Center for Economic Forecasting and Development and one of California s leading economists. Dr. Kleinhenz is a much sought-after specialist for his deep knowledge of the California and U.S. economies and their industries. Tapping nearly 30 years of experience in analyzing the national and state economies, as well as the economies of California s many diverse regions, he oversees economic research and public policy analysis at the Center. He is also Executive Director of Research at Beacon Economics LLC. Christopher Thornberg, PhD Christopher Thornberg is Director of the UC Riverside School of Business Center for Economic Forecasting and Development and an Adjunct Professor at the School. He is also the Founding Partner of Beacon Economics LLC. An expert in economic and revenue forecasting, regional economics, economic policy, and labor and real estate markets, Dr. Thornberg has consulted for private industry, cities, counties, and public agencies in Los Angeles, San Francisco and the Bay Area, San Diego, the Inland Empire, Seattle, Orange County, Sacramento, Nevada, and other geographies across the nation. www.ucreconomicforecast.org cefd@ucr.edu