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Frequently Asked Questions (FAQ) Watercolor USA - Springfield Art Museum Entry Procedure Jury Process and Sales Framing, Shipping, Awards, and Returns. Watercolor Honor Society ENTRY PROCEDURE Q. Where do I find the entry rules? A. All rules for entry and application information are on the Watercolor USA 2019 Prospectus and FAQ (frequently asked questions). Please read both documents and follow the instructions carefully. Any work that falls outside of the guidelines may be subject to disqualification. Q. Where is the prospectus and FAQ located? A. The prospectus may be found by visiting http://www.sgfmuseum.org Q. When should I enter? A. Entry for Watercolor USA starts January 4, 2019 and ends February 27, 2019. Early entry is encouraged. Due to the extreme volume of entries, choosing to wait until the last week of the entry process may mean that individual assistance with the entry process may not be available if there are difficulties. Q. How do I sign in to enter? A. NEW! This year, artists may complete the entry and pay the entry fee without creating a profile. Note: If you entered the exhibition in 2018 and wish to sign in, you will simply click on Sign In button and use the email and password that you had created previously. If you do not have this information, click on Forgot Password and you will receive a response via email. (or) you may enter without signing in. Q. What internet browser should I use? A. Make sure your browser is either Internet Explorer or Google Chrome. Problems with the entry form and image uploads have occurred when using Safari or Firefox. Apple users must make sure images are PC compatible. Q. How should I organize my information and images? A. Read the prospectus and FAQ thoroughly and jot down relevant information before beginning the application. (*See important tips below) Pre-plan requirements before completing the form and uploading images. Make sure to follow the guidelines given. It is also very important to have a valid email address listed as this is the preferred method of contact. A. Each fillable field will have its own requirements. All fields marked with an asterisk (*) must be completed. Pay close attention to the instructions beneath each field and label your work accordingly.

Important Tips: * When completing the entry information, it must be the artist s information that is entered. If you have someone assisting in the application process, do NOT use their name and information. ** Pay close attention to the Date of Execution. All work must have been created after January 1, 2018. Work created before this time will be disqualified. *** Your image files should be appropriately photographed and titled before uploading to the form. Label as follows for each image entered: Last name_first name_title of Artwork. Images must be cropped to the edges of the artwork (without frame or background) and oriented properly. Digital images must be high quality JPEG's (PC FORMAT) with a minimum resolution of 300 dpi (max digital viewing size of 7" x 7") Q. Why am I being asked to write an artist statement? A. From a viewer's perspective, a bit of insight as to what the piece is about makes a difference between casual observances versus a deeper connection to the piece. Sometimes artists believe that it isn't necessary for art or artist to be understood, however a well written artist statement helps collectors, patrons, and the public understand and gain a deeper respect for your process and technique. Q. What should I include in my artist's statement? A. Use your statement to explain your philosophy, process and technique of the artwork. This is also a good opportunity to talk about what inspires you about the medium, the subject, or other reasons for creating the piece. Make your statement brief, but concise. Keep in mind that the statement appears on the label next to your artwork and write accordingly. Artist statements must be less than 300 words. Double check spelling and grammar before submitting your statement. Do NOT use your statement as a mini biography including lists of awards, associations, schools, galleries or other accolades. These items will not be used on label. Q. How is payment made? A. After your entry is properly completed, you will be taken to a payment site. Please note that accepted credit cards are: VISA, MASTERCARD, or DISCOVER. No other credit cards are accepted. * If you are a current Watercolor Honor Society member you are entitled to a discounted entry. You must mark on the entry form that you are a current WHS member (this will be verified) and you must have the discount code entered when making payment. This discount code is available by contacting your WHS president or membership chairperson. The code is also published in your WHS newsletter. If full payment is made without entering the discount code there will be no refunds. Do NOT contact the museum for the discount code or membership status. JURY PROCESS AND SALES Q. How does the judging take place? A. All judging is done from images provided during your entry process. The juror sees the image only, hence the term "blind jury". The juror is not provided with any information other than the image, title, size and medium. This assures that the jury process remains unbiased by use of names and/or credentials. Q. When will I be notified of the results of the juror?

A. You may visit www.sgfmuseum.org and click on Watercolor USA 2019 to view the acceptance status after March 26, 2019. If you have been accepted, your name and the title of the chosen piece(s) will be listed. If your name is not listed, your entries have respectively been declined for this year. Q. How will I be notified if I have won an award? A. Depending on the type of award, either the museum or the organization issuing the award will be in contact by email. All award winners will be provided with a press release that may be sent to any local publications of your choosing. Q. Are the artworks for sale and if so, how do patrons make the purchase? A. Artwork may be available for purchase; however, the Springfield Art Museum does not facilitate the sale. Instead, the patron is given contact information of the artist enabling them to deal with the artist directly. The artist determines the details of the sale, price, payments, etc. The museum does not take commission on these sales. Q. What do I do if I sell my artwork? A. Please notify the museum by email (cquayle@springfieldmo.gov) if you have finalized a sale of your artwork. It will allow us to release the artwork to the patron at the close of the exhibit. If we do not receive notification, the artwork will be returned to the artist. Under no circumstances is artwork released without consent from the artist. FRAMING and HARDWARE REQUIREMENTS Q. How do I prepare my artwork for hanging? A. All artwork must be ready to hang on the wall using an accepted method for presentation such as braided or coated wire between two secure brackets. Unframed gallery style canvases with finished edges are acceptable, but must have a proper wire with brackets attached to the back. Saw tooth hangers are NOT allowed. If a special hanging or mounting method is required, please contact cquayle@springfieldmo.gov for pre-approval or questions. Q. How do I make sure my art is presentable? A. Frames should not be broken, bent, cracked, chipped or split. If artwork has a mat with an acrylic covering, the mat should be clean, free of debris including hair, dirt, or other materials. Use good quality acid free materials when framing your artwork for future generations to enjoy. The acrylic used should be free of scratches, scrapes, and generally in good viewing condition. Acrylic can be purchased with UV protection. Never ship a piece of artwork that has been glazed with glass. Acrylic is required unless you are hand delivering the artwork to the museum. Q. Can my paper artwork be float mounted? A. Although float mounting a piece of artwork may look great, it is the type of mounting method that is most likely to fail during shipping. As the pieces are lifted, moved, and stacked during the transportation process, the mounting method, usually tape or other adhesive, tears away leaving the artwork collapsed within the frame. Artwork is damaged at a higher rate during shipping if this method is used. Q. How will my 3-D artwork be displayed?

A. Pedestals, shelves, or cases may be required for 3-D artwork. We will make every effort to display a 3-D piece in the way it was intended (ex. uncovered, covered, etc.) however the Curatorial staff reserves all rights to display in a manner that best suits and/or protects the artwork. SHIPPING or HAND DELIVERIES All artwork must be received between April 1 16, 2019 with shipping boxes labeled as follows: Watercolor USA c/o Cindy Quayle Springfield Art Museum 1111 East Brookside Drive Springfield, MO 65807 phone: 417-837-5700 Early shipping or hand deliveries are encouraged. Please see Prospectus for hand delivery times. Q. What is the best method of shipping? A. Fed Ex ground, Fed Ex air, or UPS are the primary shippers used by artists. Small pieces may be shipped using USPS, or if an artist is within driving distance, artwork may be hand delivered. Please see Prospectus for dates and times for hand deliveries and pick ups. Q. Will I be notified when my artwork arrives at the museum? -- Did my painting arrive safely? A. Make sure that you obtain a tracking number with your shipper to receive notification of delivery. All packages arriving at the Springfield Art Museum are signed for and logged into the shipper's information as received. You will NOT be contacted unless there is damage to your piece, or we have not received your piece by the deadline. Q. What happens if my piece is damaged during transit? A. After the piece is unpacked, a detailed condition report is created. If there is damage that can be repaired, the museum will contact the artist immediately to get permission for the repairs if possible. Insurance with your carrier is highly recommended. Q. How is my artwork returned? A. All artwork should have a pre-paid return shipping label included with the artwork. Return labels must have a BARCODE included that is read by the shipper upon pick up. All artwork will be returned by this method. Any artwork not arriving with this pre-paid label will incur extra charges by having the piece shipped back COD. Do NOT include checks, stamps, or credit card information in lieu of a prepaid shipping label. PACKING ARTWORK Q. What is the best method for packing my artwork? A. The preferred type of box is a Strongbox or Air Float box. These are specially designed reusable boxes for shipping artwork. They include an adjustable foam insert which cradles the art on all sides during shipping. Using this method, it is not necessary to use any additional means of packing. Q. May I use a wooden crate or cardboard box? A. You may use a wooden crate, however keep in mind that your shipping costs will be significantly higher. A strong, reinforced cardboard box may be used with the proper packing and cushioning.

Q. What type of packing materials may be used? A. No packing peanuts allowed! Bubble wrap or bubble wrap bags, Styrofoam sheets, foam rubber egg crate, are all acceptable methods if not using a specialty box. Please refrain from using any type of packing peanuts, wadded up paper, newspaper, or other mixed forms of packing. Please refrain from using excessive tape on your packing materials as it can stick to your artwork and makes re-using your packing materials very difficult. Q. Are there any other tips for packing artwork? A. Do NOT pack your artwork so tightly that it is difficult to remove from the box. Doing so will result in a greater risk to the artwork upon removal, or may damage your box for return shipping. Likewise, do not pack your artwork so that it moves too freely in the box. Please use the recommended types of materials listed above only. FOLLOWING THE EXHIBIT Q. When will my artwork be returned? A. We strive to begin returning artwork within two weeks after the exhibit closes. Return of artwork is greatly expedited if the above methods of packing and shipping are followed along with the inclusion of the prepaid return shipping label. Q. Will I receive a catalog of the exhibition? A. Yes, everyone that enters the exhibit will receive a catalog. Those artists included in the exhibit will receive the catalog included in the box when the artwork is returned. Multiple copies may be purchased by phoning the museum and paying by credit card. Copies may also be picked up in person by visiting the Springfield Art Museum. Artists that entered, but not juried into the exhibit will receive the catalog by mail. WATERCOLOR USA HONOR SOCIETY Q. What is the Watercolor USA Honor Society? A. The Watercolor USA Honor Society was formed in 1985 to cultivate and promote an interest in watercolor painting through Watercolor USA. For more on their history go to www.watercolorusahonorsociety.org Q. How do I become a member of the Watercolor USA Honor Society? A. To become a member of WHS, an artist must meet one of the following three requirements: 1) Any artist granted a juror-selected award from Watercolor USA, or whose paintings are purchased for the permanent collection of the Springfield Art Museum 2) Any person serving as juror of Watercolor USA is eligible for membership 3) Effective 2000, any person accepted into 3 exhibitions of Watercolor USA (year 2000 or later) will be eligible for signature membership. For more information on membership in WHS, please contact Carole Hennessy at cjhennessy@comcast.net Other questions regarding entry which are not answered in the Prospectus or FAQ may be directed to: Cindy Quayle / Exhibitions Manager Springfield Art Museum cquayle@springfieldmo.gov or phone: 417-837-5700