Gamifying the Commute: from concepts to games

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Gamifying the Commute: from concepts to games Dr. Rod McCall Project members/contributors: Martin Kracheel, Dr. Nicolas Louveton, Dr. Vincent Koenig, Prof. Thomas Engel, Korok Sengupta, Sasan Jafarnejad, Hossein Arshad, Tom Kamarauskas, Fan Gao, Prof. Romain Martin Contact: Dr Rod McCall (Roderick.mccall@uni.lu)

About UL, SnT and Our Team University of Luxembourg SnT, Interdisciplinary Centre Around 230 staff (incl PhD students) IGNITE (Interaction, Games and Novel Interface Technologies) part of SECAN-Lab

Structure and themes for this presentation

I-GEAR: The Project and the Context

I-GEAR Project Overview Incentives and Gaming Environments for Automobile Routing Duration: 2012-2015 (submitted early 2011) Funded by Fonds National de la Recherche, Luxembourg

Underlying Concepts We should solve the cause not tinker with the symptoms Viewing commuting as a game or game-like world About suggesting alternative activities Introducing IVIS systems into a car raises usability and safety concerns Cannot get back time!

Context Luxembourg Population: 537k approx (City: 103k) High GDP 176k cross-border commuters per day (majority to Luxembourg City) Very high car ownership rate Relatively poor public transport outside of the city Very reliant on Greater Region countries Congested European City Low fuel prices Sources: Daily Cross border commutes to Luxembourg (Decoville & Sohn 2012) STATEC (Luxembourg, 2013)

The Problem and the Philsophy Average time spent in traffic jams Luxembourg (Country) 29 hours per year Approx 1 day / 3.5 work days Belgium 58 hours per year Approx 2 days / 7 work days 1% of EU GDP lost in traffic Pollution, stress, accidents People have reasons for taking the car! Relatively small behaviour changes = Major Benefits Average time data from Inrix Traffic Scorecard, 2013

Context Luxembourg Traffic Flow Heat Map Luxembourg Sample travel trajectory in Luxembourg City Kracheel et al.

User Interfaces and Driver Safety

User Interface Issues and Challenges Safety User Acceptance Cultural differences Cognitive Load Interface styles, game dynamics Testing approaches Task and context Auditory/Visual issues

Visual Manual Distraction Study Two of the interfaces used in the study Study undertaken to assses impact of different user interface styles on driving performance and interaction under a simulated car following task environment. Louveton & McCall et al. (under submission).

Real and Simulated Track Studies Study undertaken to assess variation in driving behavior due to different user interfaces on a mobile device under track and simulated conditions Interaction, BCI and car data recorded Car following task Mindcap XL Lowcost BCI Pilot study. More detailed analysis to be undertaken and further studies conducted! Sengupta MSc Thesis. Supervisors: McCall, Louveton and Engel

The City, Games and Play

The City and The Commute View the the city and the commute as a place to play! From Lynch, Alexander, to Ching, Gustavson and beyond

Games and Game-Like Environments Gamification (Deterding et al) Games with a purpose (Ahn et al) Persuasive Games (Bogost) Pervasive Games (Montola et al) Serious Games And of course just games!

Games Based on Sweetser & Wyeth 2010

Methodology for Capturing Activities and Designing the System

What interests us: Activity Chains Home What degrees of possible intervention? [Activity] [Activity] Work [Activity]

Contextual Design Approach Understand the potential users within the relevant context Problem Analysis Contextual Interviews Interpret and Model Data Consolidation Visioning Storyboarding UI Design And prototyping Adapted from Holtzblatt (2004)

Our Approach Metaphorical - Coffee Games Online Quesionnnaire Mobile Application Travel Diary Focus Groups Storyboarding UI Design And prototyping Observation

Metaphorical Games Get Coffee at Different Time Get Coffee for Someone else Get Coffee at Different Place McCall and Kracheel et al (2013)

Summary Results Coffee Games Social status issues of doing something for others Different classes of rules of play behaviour Competition important but not for all 50% changed behaviour Different degrees and types of participation should be supported McCall and Kracheel et al (2013)

Driver Diaries Screenshot and User Tests Pre-Online Demographic questionnaire, mobile application then focus groups To/from work and lunchtime. The study examined commuter activity patterns. Kracheel, McCall and Koenig et al.

Don t Forget Data Privacy! Early work indicated that gamification has an effect on our willingness to disclose data! Gao MSc Thesis. Supervisors: Ryan, McCall, Koenig and Louveton

Next Steps - Games Activity patterns to form basis of future games.

LeaveNow Game Relative change in leaving time from home and office Leaving time has been extensively tested Three different controlled test conditions

The Future Commuting Experience (C) Google

Conclusions and Summary Consider the activity patterns of commuters and focus on those elements for behavior change The interface style has an effect on interaction and driver performance/safety Gamification impacts level of participation and also willingness to disclose private data In future will the car or I decide?

Information For more information including the results, papers and references used in this presentation please contact: Roderick.mccall@uni.lu Blog: www.rodmc.com University Publications server: orbilu.uni.lu Twitter: rodlux Thanks for coming and my thanks to all those involved in the I-GEAR project Reference: Rod McCall, Gamifying the Commute seminar given at Stanford University and UCLA, November 2014.