OWNER S MANUAL 3 in 1 CANDY / SNACKS GUmbALL / TOY VENDING MACHINE For Assembling and Operating Your New Vending Machine
TABLE OF CONTENTS 1. Customer Letter and Helpful Hints..1 Important Advice, Inspecting your machines for freight damage & Missing Parts, Understanding the Owners Manual, Helpful hints to keeping your machines working their best, Thoughts on the Candy/ Snack, Gum / Toy, Wheels and Brushes, and keeping your Coin Mechanism running smoothly. Warning on how to keep your Locks from breaking when using your Keys. 2. Metal Stand Assembly and Machine Attachment Instructions.. 2 Making sure everything is there. Understanding your parts. Know what Tools to use. Step by step, easy to follow, assembly instructions. 3. Machine Canister Instruction and Understanding its Functions 4 Familiarize yourself with the Dispensing Canisters, Part pictures, How to make Wheel Adjustments, Final Steps in lining up dispensing wheels. 4. 3 Head Machine Break Down and Assembly.....7 Familiarize yourself with each 3 in 1 machine part. 5. 3 Head Coin Mechanism Assembly Instructions 9 Understanding your 3 in 1 all Metal Coin Mechanism and its parts. How to completely disassemble and re-assemble a 3 in 1 Coin Mechanism. 6. Appendices...11 MUST READ STAND ALONE PAGES (Quick references to important training) Page
Dear Valued Customer: We would like to congratulate you on your business adventure with your new 3 HEAD machines. The 3 HEAD machine was created with many great features. They are made of strong metal including 3 all metal coin mechanism. The Canisters are made of shatter proof poly-carbonate high quality plastic. A coin tray to catch the coins from all 3 mechanisms. The coins are secured by an all metal back door with hinges and a 6 pin all metal barrel lock. The assembly and design of the machine makes them very easy to use and will last a long time. With these great features and others you have the 3 in 1 is a great machine to work with. The following instructions will help you take care of your machines and allow them to work at their best and last a long time. Important Advice - To give you a little friendly advice on your new 3 HEAD Candy & Gumball Machines. Most important is to make sure you go through all your boxes in the first three days of delivery to insure your order is correct, complete, and no damage is done during shipping. Owner s Manual - Your Owner s Manual will include the assembly of the stand to the machine, how to adjust the gumball wheel or candy wheel and how to align them for best results, and a little information on the machine and the mechanisms. We ask that you read these instructions carefully to fully understand your machines better. Helpful hints with your machines - There are only 3 moving parts in the 3 HEAD machine. We would like to go over them with you to help keep your machines working their best and last longer. 1. The lock and Key This is a two piece part and should never be over tightened. The machine being an all metal machine is secure when the lock is snug. The lock is made with 6 metal pins that determine the combination of the lock. When the lock is over tightened it puts undue pressure on these pins and may cause damage to them. If damage occurs the pins will seize and not allow the lock to come undone. Do Not Over Tighten The Locks. The pins in the lock that make up the code are pushed up by springs. When the key is inserted it depresses these springs and the pins forming the code that allows the lock to turn. These springs will continue to put pressure on the key pushing the key upwards. You need to make sure the key is always depressed so that the lock turns smoothly. If the key gets hung up due to not the right compression it may break the key or the pins. Pay close attention to this so that the key does not freeze up in the lock or breaks rendering it unusable. The locks come with 2 way or 4 way slots to get the key out. Sometimes the key will be pushed out in these areas sometimes causing you to try to turn the key harder without the depression needed. The key comes with a code engraved on the flat part of the neck of the key. There are 2 locks and 2 keys per machine. Keep the number engraved on the neck of the key handy in case you ever lose your keys. There is a record being kept of what your key code is and for us to help replace the locks and keys you will need to identify the number or code of your key to get it replaced. The locks will last longer if you take some food grade machinery grease like AMSOIL X-Treme Food Grade Grease NLGI#2, with a tooth pick, and put some grease in the thread area of the lock. This will allow the lock to go on smoother and not get stuck due to over tightening. This process is mandatory and will help with wear and tear on the locks and keys and only needs to be done once. (You can find the food grade grease on Amazon.com under the search of food grade grease. 2. The Candy Wheel and Gumball /Toy Wheel with Brush Plate These wheels can be set for the amount of candy or size of round gumballs/toys that you would like to dispense. Read the instructions provide to understand how the product wheels work and how to work on the 3 product canisters in each machine. 3. The Coin Mechanism Once a year (depending on usage) or as often as needed you should tighten up the screws on the back of the coin mechanism. Make sure you do not over tighten these screw. Making them snug is all that is needed. The coin mechanism is a high quality all metal mechanism that is made so that if a smaller coin such as a penny, nickel or dime is put in it can easily be removed with a smaller finger and not jam the mechanism. Make sure you read the instructions on the mechanism so you are able to work with the mechanisms if the occasion requires. Congratulations! Page 1
3 HEAD ASSEMBLY INSTRUCTIONS METAL STAND ASSEMBLY AND 3 in 1 ATTACHMENT INSTRUCTIONS Note: The height of the stand has been designed with the customer in mind. The height of the stand was designed for good visibility so it s easy to be seen and used by any age customer. The stand being 26 inches tall is the most popular height of any stand in the industry. If it were any taller the machine would become top heavy. Step 1 Check Parts Open the box and inventory each of the items before assembling. Each box will consist of a brown box that has the machine inside, 1 15 ¾ X 16 1/2 inch H Shape Base, 1 23 1/2 inch Center Pole (With a square end with 4 screws and an end with an Aluminum Plate with 8 screws in it), There will be 1 stand for each machine. 16 inch H Base Base Rubber Feet Square Pole Base Bolts & Washers Black Pan Head Bolts Aluminum Top Plate Tools Needed to Assemble the Stand to the Machine: Phillips Screw Driver & Adjustable Wrench Page 2
Step 2 Attach Center Pole to Base It is very important to follow this part of the instructions carefully. Once you have checked and know you have all the parts. 1. We have already assembled part of your stand. We have already assembled the parts we call feet that are the 4 rubber parts sticking out of the H Shaped base that holds the base up. (Those are what sits on the floor and allows you to adjust them to make it so the machine is more stable. You adjust them by unscrewing them and then tightening the one nut in place to the H Shaped Base to keep it from moving.) 2. Take the Post out of the box and with the Aluminum Plate facing down with the color sticker away from you and the 4 gold screw facing up take the 4 gold screws and the washers out. Put the side of the H Base Opposite of the feet down on the pole with the open end of the H Shape facing towards you and line up the holes in the base and the pole. Put the 4 gold screws with the washers back in where they came out from and tighten them down snug. The stand is ready to be turned upright. 3. As you turn the stand upright the open area of the H Shape stand should be facing you and the oblong cut out hole in the aluminum top plate should be going front to back and not side to side. This oblong hole allows the 2 gold screws in the bottom of the machine to slide in allowing the machine to sit flat on the stand. Take the 4 gold screws out of the aluminum plate. 4. Take the machine out of its box and take the keys taped to the bottom of the machine and remove the lid lock and the back door lock and set them aside. Take the lid off and remove the 3 canisters out of the machine. Open the back door of the machine and take out the coin tray. Place the machine body on top of the stand and adjust it so the 2 gold screws on the bottom of the machine slide into the oblong hole in the aluminum plate on the stand. By looking through the back door immediately line up the 4 holes in the bottom of the machine with those holes you took the 4 gold screws out of and put the 4 gold screws back in. Tighten them down with a screw driver. 5. Now that the machine and the stand are finished it is time to put on the candy tray. Take the plastic bag off of the candy tray and you will find a bag of hardware. In the bag of hardware you will find 4 more gold screws, 3 silver screws, 3 wing nuts and 3 washers. Take the 4 gold screws out of the bag and leave the rest of the hardware in the bag. It is not needed for this step. Looking through the back of the machine look for the 2 holes on each side towards the front of the machine under the candy chutes. Have someone hold the candy tray in place while you put the 4 screws down through the bottom of the machine and into the pretapped holes of the candy tray. Adjust the tray so it is center and against the front of the machine and then snug the screws down to hold it in place. Do not screw the screws down to tight the threads in the candy tray are plastic. (The other hardware left will be spoken about later in the appendix How to lock you globes into place. ) Page 3 Step 2-1 H Stand Bottom with Feet Step 2-2 H Base open area towards you with the feet up Step 3 Based Attached Step 4 4 Gold Screw in Place 4 holes for Candy Tray
3 HEAD CANISTER INSTRUCTIONS Canisters Dispensing Wheel Change Outs: The Canister is made up of 5 basic parts. Candy & Snack Canister: Candy/Snacks Canister comes with the clear canister, the hopper that the Candy Wheel sits in, the Candy Wheel, Candy Brush Plate and the 4 screws that hold the canister together. Candy & Candy & Toy & Toy & Snack Wheel Snack Brush Gum Wheel Gum Brush Pac Man Pc Hopper Canister Gumball & Toy Canister: Gumball Canister comes with the clear canister, the hopper that the Gumball / Toy Wheel sits in, the Gumball / Toy Wheel, Gumball / Toy Brush Plate and an extra flat piece we call a Pac Man piece, and the 4 screws that hold the canister together. ADJUSTING THE PRODUCT WHEEL INSTRUCTIONS: 1. To take apart the Canister you look down the clear canister and you will see 4 screws. If you remove the 4 screws you may then remove the canister and the Hopper piece that holds the product dispensing wheels will remove. Gumball & Toy Canister Looking Inside Canister Page 4
2. You may then remove the first piece which is the part with the springs called the brush plate. This is the part that brushes away all the extra product out of the dispensing area. The dispensing area of the wheel moves the product to the drop area that is located under the springs and in the front of the hopper and Canister to dispense the product. You will see the hole in the bottom of the hopper where the product drops through. 3. You may then remove the candy wheel or the gumball wheel. You will see on the top of the candy wheel or gumball wheel that there are 3 screws. If you remove these screws you can then move the adjustable part of the wheel and make the dispensing area bigger or smaller depending on the size and quantity of product you want to dispense. Once you have the adjustable part of the wheel set where you want it put the 3 screws back in to hold the adjuster in place. 4. If you are working with the gumball / Toy wheel you will also see a flat Pac Man looking piece that sits in the hopper under the gumball wheel. The mouth part of the Pac Man piece is locate around the product drop area. This piece is also a part of the adjustment of the gumball wheel. If you choose to use larger product than a 1 gumball you must then remove the Pac Man piece so that the product can sit down far enough in the gumball wheel to allow the brush springs to pass over and brush all other product away. * The Pac Man piece is never used with the candy wheel. Step #3 Candy / Snack Assembly Step #3 Gumball / Toy Assembly Step #4 Pac Man Piece Gumball / Bouncy Balls only Not for Capsules 5. When putting the wheels back in the hopper you must remember the following: For the candy / snack wheel set put the candy wheel in first. Then place the brush plate with the 8 vertical springs over the top of the candy wheel with the spring area to the front of the hopper and over the product drop area. For the gumball / toy wheel and 2 horizontal spring brush plate place the Pac Man piece in the bottom of the hopper first so the Page 5
product drop area and the open area of the pac man piece match up. Place the gumball wheel in next. It should fit nicely around the center raised area in the hopper and spin freely. Then place the 2 horizontal spring brush plate over the product drop area and towards the front of the hopper. Remember the brush plate has 2 functions. 1 st is to brush away any extra product giving a proper vend each time. 2 nd is to cover the product drop area so that the candy or gumballs do not flow out of the machine freely. 6. Once the wheels, brush plates, and with gumballs / bouncy balls the pac man piece, are in place you then place the canister back on top of the hopper area with the round part of the canister and the drop area in front, match up the 4 holes and replace the screws in the 4 corners. Final Step: Lining up the Dispensing Wheel: It is very important that once you get the wheels adjusted to the desired portion size and the canister put back together that you line up the product dispensing area so that it is over the product drop area when you place the canister back into the machine. You do this by lifting up the canister while completely assembled and look at the hole or drop area at the bottom of the hopper. The area where the candy or gumball sits should be located in the center of the hole or drop area of the hopper. This way once the coin mechanism makes its complete rotation the product dispensing area will be in the center of that hole or product drop area allowing all products in the dispensing area to fall down the product chute. This must be done each time you remove the canisters! Gumball / Toy Candy / Snacks Wrong Way Gumball / Toy Candy / Snacks Right Way If you set the wheels the right way you can see the light come through the gumball / toy hole. Page 6
3 HEAD Machine Break Down & Assembly The 3 in 1 machine is the best machine ever built. It has just enough selections to put in a nice location and meet everyone s need. The 3 in 1 machine is made of strong steel with the finest polycarbonate non-shatter proof canisters. Durable all metal coin mechanisms to meet the task of any location. The 3 in 1 machine was designed to make servicing easy. With removable canisters, 1 secure easy to use cash drawer and a hinged door on the back of the machine. You can be in and out of your locations quickly. Understanding the machine: The machine is made up of the following parts: 2 Barrel Lock and Key Sets 1 Lid 3 Product Canisters 1 3 in 1 Metal Machine Body 3 All Metal Coin Mechanisms Page 7
3 Product Chute Doors 3 Coin Mechanism Coin Diverters 2 short 1 long 1 Cash Drawer 1 Candy Tray 1 Machine Stand Complete As you can see there is really only 10 different parts to putting the 3 in 1 machines together. It is a very simple task. There is no reason for you to take a machine apart but if you come across a reason the following instructions will help you out. Page 8
3 in 1 Coin Mechanism Assembly Instructions You may never have to take apart a coin mechanism but if for some reason you do here is the instructions with pictures you will need follow to make sure you do it right. Front of Coin Mechanism 1. The first thing to do to take a part a coin mechanism will be to remove the 6 screws holding the coin mechanism together by going through the coin door in the back of the machine. They are numbered and labeled as follows: Back of Coin Mechanism Step 1 Back of Mechanism #2 Top Left Screw #4 Spring Holder Screw #1 is the drive gear screw located in the center of the mechanism. This goes from the drive gear in back to the coin mechanism handle in front. #2 is the Top Left Screw #3 is the Bottom Left Screw #4 is the Spring Holder Screw #5 & #6 Face Plate Secure Screws (never remove these screws unless you are changing out the coin wheel and coin height tester) #3 Bottom Left Screw #1 Drive Gear Screw Drive Gear #5 Face Plate Secure Screws #6 Face Plate Secure Screws Next would be to remove the drive gear by lifting it away from the coin mechanism handle. There is Lock Tite placed on the threads to help the screw stay in place. It is generally green. Leave the Lock Tite in place for when you put the mechanism back together. Page 9
2. Once you have removed the screws and the drive gear you need to remove the handle. Slightly tap the center square. Step 2 3. Once you remove the handle you can then remove the back plate which will expose the inside of the coin mech, the Coin Wheel, and coin height tester in the top left hand corner. Very Important: There will be not springs exposed and no worry in losing important parts. If you take the height tester apart make sure you pay close attention on how to put it back together. There is a spring and other small parts. 4. Once you are to this point everything about the Coin Mechanism is exposed. If you ever need to do something with the Coin Mechanism it can all be done at this time. 5. To re-assemble the Coin Mechanism you will need to place the Coin Height Tester back in place and replace the 2 screws holding it in. Test the plunger arm until it goes up and down smoothly. Plunger Arm tests the height of a coin. Put the Coin wheel back in place and replace the back plate of the mechanism. 6. Once to this point you may replace the Coin Mechanism Back Plate and screws #2, #3, and then #4. Replace them in that order. 7. Put the Coin Mechanism Handle back in place by going through the front of the mech. Then place the Coin Mechanism Drive Gear back onto the Coin Mechanism Handle that is sticking through the Coin Mechanism Back Plate that you can see by looking through the back of the machine. You will see a U- Shape on the Coin Mechanism Drive Gear. That should be in the UP position as shown in this picture. Mechanism with Back Plate & 6 Screws Removed Step 3, 4 & 5 Coin Height Tester Coin Wheel Step 6, 7, 8 U-Shape in Drive Gear 8. Once you have the Drive Gear in place put in #1 screw to hold the mechanism completely together. This should complete the assembly of the mechanism. It is important to try a quarter through the mechanism Coin Mechanism Back Plate before installing the coin mechanism back into the machine. Coin Mechanism Parts Face Plate Back Mech Handle Back Plate Coin Wheel Coin Height Tester Mech Screws #1 #4 Drive Gear Page 10 # 2 #3
APPENDICES 1. 3 HEAD Dispensing Diagram Here is how Your 3 in 1 Machine is Set Up For the Products to Vend / Sell 2. How to Align Your Vending Machines Every Time the Machines are Serviced 3. How to Adjust Your Candy/Snack or Gumball/Toy Wheels, To Handle Different Portion Sizes, Which Will Allow Your Machine to Dispense More or Less Product Per Serving. 4. How to Transport Your 3 HEAD Vending Machine From Your Home to Your Location! 5. How to lock you 3 globes in place if you want to have someone service the candy and not be able to get at the money. 6. 3 in 1 Machine Mechanism Instructions There is no need to work with the mechanism unless it gets damaged. It has been tuned to work without challenges so it is best not to touch them or adjust them if you do not need to. Page 13
3 HEAD Dispensing Diagram Here is how Your 3 in 1 Machine is Set Up for the Products to Vend / Sell 3 in 1 Canister Configuration CANDY / SNACKS You should be able to sell most products without adjusting the candy wheel in your machine. The wheels have been set to what the larger national vending route owners use in their machines. 850 COUNT GUMBALLS Which is 1 Inch in Diameter Bouncy / Super Balls #27 Mix which is 1 Inch Diameter Round Hole Dispensing Set If you do not want to sell Gumballs / Toys see below. CANDY / SNACKS You should be able to sell most products without adjusting the candy wheel in your machine. The wheels have been set to what the larger national vending route owners use in their machines. You get 1 extra Candy / Snack Wheels per Machine that you may swap out if you do not want to sell Toys or Gumballs.
HOW TO ALIGN YOUR VENDING MACHINES EVERY TIME THE MACHINES ARE SERVICED. Proper alignment is very important because misalignment can cause your machines to give out free candy and/or grossly uneven amounts per vend sale. Alignment is typically a simple process; however, make sure you understand it because it needs to be done every time the machine is serviced. The best way to check your machine s alignment is to follow this step-by-step process: A. Turn the canister upside down so that you are looking at the bottom of the hopper. The hopper has a large notch cut out of it. Through this notch, you can see the bottom side of the candy or gumball wheel. The bottom side of the candy or gumball wheel is made up of six, wedge-shaped, compartments. Three of the compartments sometimes have a tip of a screw poking through it, these are just dead space and are unimportant. A Lined Up Right Way Candy/Snack Gumball/Toy B. The other three compartments are called the Candy or Gumball Wells. This is where the candy or gumball falls into. Rotate the candy or gumball wheel so that one of the three wells is centered in the notch that has been cut out of the hopper. Candy/Snack B Gumball/Toy C. Now turn the canister right-side-up and look in the top. You should see two empty candy wells visible in the bottom of the canister. With the candy or gumball wheel in this position, the machine is perfectly aligned. Candy/Snack C Gumball/Toy D. Please remember that the machines will sometimes misalign themselves while you are servicing them. Always as a final check, visually ensure proper alignment before you replace the canister back in the machine. Of course, with the canister full of candy or gum, you will not be able to look in the top to ensure alignment. Instead you will have to look at the bottom side of the candy or gumball wheel. Once a machine is locked it cannot mis-align itself.
HOW TO ADJUST YOUR CANDY OR GUMBALL WHEEL TO HANDLE DIFFERENT PORTION SIZES WHICH WILL ALLOW YOUR MACHINE TO DISPENSE MORE OR LESS CANDY PER SERVING. A. Lift the canister from off of the machine and set it down on the table. Make sure to empty any candy or gumballs from the canister. Using a 12 inch long Phillips screwdriver remove the 4 corner screws you see when looking down into the canister. Lift the canister off of the hopper and set it down on the table. B. Lift off the candy or gumball brush plate from the hopper. The candy brush plate has 8 vertical springs. The gumball brush plate has 2 horizontal long springs. Set the brush plate on the table. Take out the candy or gumball wheel and place it where it can be worked on. Candy Canister Gumball Canister C. Using a Phillips screwdriver, remove the (3) Phillips head screws located on top of the candy or gumball wheel. Set them where you will not lose them. Lift off the candy portion setter that the screws were holding in place. Move the candy portion setter to the right for smaller portions and to the left for larger portions of candy. Drop the candy portion setter in the chosen slot/groove and replace the (3) Phillips screws to hold the portion setter in place. On the gumball portion setter you do not have to remove it. You may just slide the portion setter back and forth to set the size of product you want to dispense and then tighten the (3) screws to lock the portion setter in place. Candy Wheel Set Portion Setter Gumball Wheel Set Portion Setting Grooves D. If dispensing Capsule Toys the portion setter needs to be removed altogether to make it big enough to except the capsules used to dispense the toy. Note: Removing portion setter does not need to be done for Bouncy or Super Balls. Candy Wheel Pieces E. Once you have the desired settings on your portion wheels put the wheel back in the hopper. Place the brush plate over the wheel with the springs located over the hole in the hopper. If the machine leaks candy for no reason the brush plate has been put in backwards. Replace the canister on the hopper and replace the 4 corner screws making sure they are snug. Page 1
Note 1: Every time you reset the candy portion setter plastic adjustment plate you will have to run quarters through the machine to see if it s the correct amount of candy you want the machine to dispense. If not, change your candy portion setter plastic adjustment plate to a different portion setting and test again. Note 2: When setting the candy portion setter plastic adjustment plate on your machines do not expect it to give out the exact same amount of candy on each and every vend/sale. The amount of candy that the machine dispenses will vary slightly on every vend /sale. All bulk candy machines operate this way, so don t let it concern you. Note 3: Remember Candy/Snacks cannot be dispensed through a gumball wheel and Gumballs /Toys cannot be dispensed through a candy wheel. Note 4: As you are adjusting the portion setting size on your Candy/Snack wheel it is easier to test the portion size you are giving with each vend/sale by putting the candy wheel flat on the table. Take the candy/snack you will be selling through that canister and fill the candy wheel up to the brim of the candy well. Do not overflow. Once the candy wheel is put back into the machine the brush plate will brush any candy above the candy wheel off so for testing do not over fill the candy well or you will not get a good count. Once the candy well is filled lift the candy wheel up and the candy that is in the candy well will sit on the table ready to be counted. If the count is not the right amount adjust the portion setter right or left until the desired count is correct. Once you have the count you want then put the candy wheel back into the machine as previously explained. Make sure you run quarters through the machine once you are done to do a final test on the count and to make sure the machine is ready to go for your customers. Note 4: Example Picture Candy Wheel With Candy Well Filled Removed Candy Wheel to Count Candy Page 2
HOW TO TRANSPORT YOUR 3 HEAD VENDING MACHINE FROM YOUR HOME TO YOUR LOCATION! 1. Following the instruction in your Owners Manual assemble your floor stand to your machine. Make sure that everything is ready to go. 2. Do not fill with candy until the machine is on location. If you fill the machine with candy it will add another 30 lbs. to the machine and make it difficult to carry. 3. Once the machine is assembled put the plastic bag and the box that the machine came in back onto the machine. This will protect your machine until it is on location. 4. The machine will travel in the back seat or rear of a vehicle. Lay the machine down on the back seat or rear of your vehicle. Make sure that it is secure and won t move. 4. Wrap a blanket or towel around the base of your stand to protect your base from being scratched and to protect the upholstery of your vehicle from being damaged. 5. Once you get the machine to the location carry it in and place it where it will remain. Take the box and the plastic off the machine and fill the machine with the product you will be vending. Set the feet of the stand by unscrewing them to make the machine stable and not wobble. 6. Make sure that the product you have chosen matches the dispensing ability of the canister you are putting product in. Example Gumballs will not vend through a candy wheel and candy will not vend through a gumball wheel. 7. Once the machine is filled and before you stick the canister back into the machine check to make sure the dispensing wheel is in the right position by looking under the canister hopper at the hole. Make sure the candy or gumball well is centered in the middle of the hole. This information is provided in the 1 page How to Align Your Vending Machine. 8. Wipe the machine down and make sure everything looks good and presentable. It is good to take a quarter or 2 and run it through each of the coin mechanisms to make sure they work and dispense the product to be vended. Note: In some locations it is nice to take a small baggy or 2 and give the person allowing you to be at that location a small portion of their favorite candy.