Enterprise Europe Network and the Key Account Management (KAM) support

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Enterprise Europe Network and KAM 14.03.2017 1 Enterprise Europe Network and the Key Account Management (KAM) support Ernst-Jan van Hattum Enterprise Europe Network Euresearch Head Office Ernst-jan.vanhattum@euresearch.ch

Enterprise Europe Network and KAM 14.03.2017 2 Enterprise Europe Network 3000 600+ 60+ EXPERTS ACCESS POINT COUNTRIES WORLDWIDE

Enterprise Europe Network and KAM 14.03.2017 3 International partnering for research and innovation Find partners exploiting your technology / knowledge Find partners providing a technological solution to your need/problem Offer your expertise for technology and research cooperation (e.g. consortia for research projects)

Enterprise Europe Network and KAM 14.03.2017 4 From Research to the Market Connecting organisations EEN Research Partner Search (e.g. for consortia for H2020, Eurostars, Eureka funding applications) (Euresearch) EEN Partnering Events EEN Technology Requests EEN Technology Offers (Euresearch) EEN Business Offers EEN Business Requests ( Global Enterprise / S-GE)

Enterprise Europe Network and KAM 14.03.2017 5 How it works? Swiss EEN advisor expert networking (e.g. Via sector groups, annual conference, sectorial events) EEN partnering services : 1. Profiles database 2. Technology e-alerts 3. Technology promotion 4. Partnering events International EEN advisor Client 1 (Swiss organisation) Client 2 (e.g. German SME)

Enterprise Europe Network and KAM 14.03.2017 6 Enterprise Europe Network 1. Profiles database www.swisseen.ch -> select Marketplace ~ 2 000 Technology Offers ~ 350 Technology Requests ~ 300 Partners searches ~ 1 year online 330 keywords

Enterprise Europe Network and KAM 14.03.2017 7 2. Technology E-Alert: innovation and market watch According to your details in the marketplace subscription you will get the following cooperation profile: Technical partner sought to convert eco-innovative bikes into E-bikes Reference Number: TRBE20170213001 Summary: A start-up based developed a sustainable mobility solution of rental bikes with eco-innovative bamboo frames. The company is looking for companies for technical cooperation to develop motor, battery and control panel to convert their eco-innovative bike in E-Bike. If you would like to get in contact with the company, open the full cooperation profile and click on "Request for Cooperation".

Enterprise Europe Network and KAM 14.03.2017 8 3. Technology promotion: Publish your profile You describe what you offer / are looking for. We promote your offer / request anonymously in over 60 countries to find cooperation partners. You ll receive approx. 3-15 expressions of interest!

Enterprise Europe Network and KAM 14.03.2017 9 Example Technology Promotion Technology Offer Smart parking solution based on image analysis and computer vision Swiss start up looking for parking management companies or providers of smart city / smart parking solutions interested in implementing the software with technology adaptation by the Swiss company Expression of Interests (EoIs): 7 3 cooperations reached

Enterprise Europe Network and KAM 14.03.2017 10 Example Technology Promotion Technology Request Swiss SME request for an hydrophobic coating onto a natural and compostable fabric, without effects on compostability Finding a partner with know-how for this kind of coating Expression of Interests (EoIs): 15 4 ongoing exchanges

Enterprise Europe Network and KAM 14.03.2017 11 4. Partnering Event: «B2B speed dating» Identify participants present at international conferences Invite them for face-toface meetings Check common interest during the 20-30 minutes discussion

Enterprise Europe Network and KAM 14.03.2017 12 How it works? 1 2 3 4 Online Registration Create a profile Promotion of profiles Viewed between 50 and 150 times Booking Meetings Send and receive meeting requests Conference Day Initiate promising contacts

Enterprise Europe Network and KAM 14.03.2017 13 Next Partnering Events FutureMatch @ CeBIT 2017 20-24 March, Hannover, Germany Focus on ICT SIFER 2017 22-23 March, Lille, France Focus on Rolling stock, infrastructure, Passenger transport technology, rail vehicle interior for railways Future of Building 17 May, Vienna Focus on Buildings, Sustainable Refurbishment and Highquality Buildings Calendar: www.swisseen.ch -> select Events

Enterprise Europe Network and KAM 14.03.2017 14 Key Account Management (KAM) - 1 Only for SME Instrument funded projects. Then the KAM service by EEN can provide you with extra business coaching support in phase1 and/or phase2 both paid by the EU. 3 coaching days 12 coaching days

Enterprise Europe Network and KAM 14.03.2017 15 Key Account Management (KAM) - 2 Objective: To ensure that an SME Instrument beneficiary (= SME with an approved SME Instrument project) receives the most appropriate services and support to optimise the exploitation of its innovation project (& future innovation projects). More information: https://ec.europa.eu/easme/en/news/roleenterprise-europe-network-sme-instrument-s-coaching-process

Enterprise Europe Network and KAM 14.03.2017 16 Key Account Management (KAM) - 3 Service of KAM EEN to be expected by the SME (~ 7 days): 1. Conducting a needs analysis together with the SME to define the priorities for coaching; 2. Proposing coaches from an EU approved Business coaches database matching the SME needs Support the SME in the coach selection process; 3. Supervising the coaching activities. Linking the company to innovation support services. 4. Identifying the next steps to help the SME on & towards their commercialisation path (phase3 previous picture).

Enterprise Europe Network and KAM 14.03.2017 17 Key Account Management (KAM) - 4 Business coach? Call for expression of interest!: The coaching support will focus on developing organizational capabilities to equip the beneficiaries with the necessary skills to ensure commercial growth based on the company s SME Instrument project. The role of the business coaches is to provide business coaching and leadership development support to companies. Please read carefully the text of call for expression of interest before applying. More information: https://ec.europa.eu/easme/en/call-expressioninterest-business-coaches

Contact www.swisseen.ch/ een@euresearch.ch www.swisseen.ch -> select About us Thank you for your attention Follow us on @EEN_