NAB QUARTERLY SME SURVEY 2018 Q2

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EMBARGOED UNTIL: 11:3AM AEST, 26 JULY 18 NAB QUARTERLY SME SURVEY 18 Q2 SME BUSINESS CONDITIONS EASE SLIGHTLY IN MID 18 NAB Australian Economics SME business conditions eased in 18 Q2 but remain relatively high. Confidence edged lower but remains around the level observed over recent years. Leading indicators of future activity in the survey generally remained positive, though some measures eased a little. SME conditions in WA remain the weakest across the states. HIGHLIGHTS Small and Medium Enterprise (SME) business conditions fell 2pts in Q2 18 to +11. Despite easing in the second quarter, conditions remain at a relatively high level when compared to the historical average of +5 (survey started in mid-6). By component, trading conditions were flat in the quarter while profitability and employment each edged lower (-1pt); all three components remain above average. SME business confidence edged 1pt lower to +6pts in Q2. Confidence remains above average despite the downward trend over the last three quarters. Large businesses (as measured by the NAB Quarterly Business Survey, QBS) continued to outperform the SME sector with around a 4-5pt gap in the conditions index persisting in Q2 though both the SME and QBS saw easing conditions in Q2. Among SMEs, low-tier firms recorded an improvement in the quarter to close the gap with high-tier firms (where conditions deteriorated slightly). Mid-tier firms continue to underperform and indeed edged lower in Q2. Confidence was at a similar level between small/medium and large businesses. By industry, health continued to report the strongest business conditions, followed by finance and then property. The weakest industry was cafes & restaurants, followed by retail (which has lagged the other industries for some time). Business confidence is lowest in retail and property services. Finance was the only other industry to record negative confidence in Q2. Confidence is highest in transport & storage and manufacturing. Across the mainland states, SME business conditions improved in VIC, SA and WA in Q1, while NSW and QLD weakened. Overall, conditions for SMEs remained strongest in VIC, followed by QLD and SA (following a sharp improvement in the quarter). Conditions remain weakest in WA currently the only state recording negative conditions. Confidence remains highest in the eastern states led by VIC with SA and WA only just positive in the second quarter. Business confidence deteriorated sharply in WA and fell in SA in the June quarter. NSW edged down, while QLD and VIC saw marginal improvements. Leading indicators continue to suggest robust outcomes in the SME sector. Indicators were again mixed in Q2 but generally remained at high levels. Expectations for Capex and business conditions over the next 12 months were lower though both remain elevated. In the shorter-term, expectations for Capex and employment rose slightly. Capacity utilisation rose again in Q2 and after increasing significantly in recent years, it is currently at the highest level since the GFC. The major constraint on output identified by SMEs were sales and orders (i.e. demand), though this eased slightly in the quarter. Difficulty finding suitable labour was the second largest constraint in Q2 after trending higher in recent quarters. This quarter we asked businesses about their life cycle stage. Businesses in the expansion or business as usual phase typically experienced stronger conditions (including across subcomponents) and higher confidence than firms undergoing transitions or experiencing difficulty. Capex plans for the next 12 months are greatest for firms in the expansion phase while firms facing difficulty/uncertainty are more likely to cut back expenditure plans. Capacity utilisation across all stages of the business lifecycle was fairly similar. For more details please see page 2. TAB:E 1: SME BUSINESS CONDITIONS & CONFIDENCE (NET BAL., S.A.) 17 18 18 q4 q1 q2 Business Confidence 8 7 6 Low-tier firms 5 9 2 Mid-tier firms 9 6 5 High-tier firms 8 6 Business Conditions 13 13 11 Low-tier firms 9 13 Mid-tier firms 13 9 8 High-tier firms 14 16 13 Note: Low-tier firm: turnover $2m-3m p.a.; Mid-tier: $3m-5m p.a.; High-tier: $5m-m TABLE 2: SME BUSINESS CONDITIONS BY COMPONENT (NET BAL., S.A.) 17q4 18q1 18q2 Trading Conditions 21 Low-tier firms 17 18 Mid-tier firms 22 15 14 High-tier firms 21 24 23 Profitability 12 15 14 Low-tier firms 9 12 18 Mid-tier firms 9 7 High-tier firms 14 15 Employment 6 4 3 Low-tier firms 4-1 3 Mid-tier firms 9 4 4 High-tier firms 7 6 2 All data seasonally adjusted, except purchase costs and exports. Fieldwork for this Survey was conducted from 23 May to 13 June 18, covering around 65 firms across the non-farm business sector. Next release date is 25 October 18. Contacts: Alan Oster Chief Economist, Gareth Spence Senior Economist National Australia Bank Limited ABN 12 4 44 937 AFSL and Australian Credit Licence 23686

QUARTERLY FOCUS: SME BUSINESS JOURNEY For the first time we looked at performance of SMEs at different phases of their business journey. While it is under-weight in relation to start-ups, almost two-thirds of businesses currently identify themselves as being in a business as usual phase, nearly 1 in 5 are expanding now or in the near future, and 1 in are transitioning (for example exiting or selling the business) or currently going through major difficulty or uncertainty. Firms in the expansion phase are out-performing on all survey measures of business conditions and confidence, while those undergoing difficulty/uncertainty (and to a much lesser extent transitioning) are under-performing. 5 4 3 - - -3-4 -5-6 15 26 39 25 16 4 Expanding now or in the near future CHART 1: NAB BUSINESS CONDITIONS SME -3-2 -12-49 -49-19 Transitioning (e.g. exiting or selling the business) Trading Conditions Profitability Employment Business Conditions 9 17 27 21 3 16 9 2 CHART 2: NAB BUSINESS CONFIDENCE SME -39 Going through major difficulty/uncertainty that is impacting business positively or negatively Business as usual Average SME Business conditions for SMEs in the expansion phase are much stronger than the SME average Business conditions for SMEs in the expansion (+26) and business as usual (+17) phase are much higher than the SME average (+9). Conditions are much weaker for firms transitioning (-3) or facing difficulty/uncertainty (-39). Firms in the expansion phase are also out-performing on all index components - trading conditions (+39), profitability (+25) and employment (+16). Those experiencing difficulty/uncertainty are underperforming & negative for all index components. 5-5 - -15 11 Expanding now or in the near future -8 Transitioning (e.g. exiting or selling the business) -11 Going through major difficulty/uncertainty that is impacting business positively or negatively 5 Business as usual 3 Average SME Business confidence is also highest among firms in the expansion phase and lowest for those experiencing difficulty/uncertainty Business confidence in expanding firms (+11) is significantly above the SME average (+3). Firms in the business as usual phase are also slightly higher (+5). Not surprisingly, confidence in firms experiencing difficulty/uncertainty (-11) or transitioning (-8) is much lower and negative. 6 5 4 3-9 8 7 6 5 34 32 52 Expanding now or in the near future 83 Expanding now or in the near future CHART 3: CAPITAL EXPENDITURE SME 24 4 16 Transitioning (e.g. exiting or selling the business) -5 CHART 4: CAPACITY UTILISATION SME 8 Transitioning (e.g. exiting or selling the business) last 3 months next 3 months next 12 months -2 2 Going through major difficulty or uncertainty that is impacting the business either positively or negatively 72 Going through major difficulty/uncertainty that is impacting business positively or negatively 9 8 15 Business as usual 83 Business as usual 11 11 Average SME 81 Average SME Significantly more firms in the expansion phase are expecting to increase their capital expenditure in the next 3 and 12 months In net terms, noticeably more firms in the expansion (+34) and transition (+24) phases increased their capital expenditure in the last 3 months, while those experiencing difficulty/uncertainty (-5) cut back. Capital expenditure intentions over the next 3 and 12 months are also much stronger for firms that are expanding (+32 and +52 respectively). Firms that are transitioning also expect to raise their capital expenditure in the longer term (+16). Little change is expected in firms currently experiencing a difficulty/uncertainty phase (-2 and +2 respectively). Much less variation was reported in capacity utilisation rates across business phases Capacity utilisation rates are running at broadly similar rates for firms currently in the expansion (83%), business as usual (83%) and transitioning (8%) phase of business. They are also broadly in line with the SME average (81%). Capacity utilisation rates in firms experiencing difficulty/uncertainty (72%) are significantly lower. Note: The data in the charts are not seasonally adjusted Page 2

NAB QUARTERLY SME SURVEY CONDITIONS, CONFIDENCE & PRICES CHART 5: SME BUSINESS CONDITIONS & CONFIDENCE (NET BAL., S.A.) CHART 6: SME BUSINESS CONDITIONS COMPONENTS (NET BAL., S.A.) 3 - - Trading Profitability Employment -3 9 11 12 13 14 15 16 17 18 CHART 7: SME BUSINESS CONDITIONS & CASH FLOW (NET BAL, N.S.A..) Index - - Conditions (s.a.) Cash Flow (n.s.a) -3 9 11 12 13 14 15 16 17 18 CONSTRAINTS ON OUTPUT CHART 9: FACTORS CONSTRAINING SME OUTPUT 7 6 5 4 3 Sales & Orders Availability of suitable labour 9 11 12 13 14 15 16 17 18 CHART 8: SME INPUT COSTS AND FINAL PRICE GROWTH (S.A.) Net bal. 1.2 3.8.4. -.4 - -.8 - -1.2-3 9 11 12 13 14 15 16 17 18 Purchase Costs Final Prices Overheads Labour Costs Sales margins (RHS) CHART : FACTORS CONSTRAINING SME OUTPUT STRATEGIES CHART 11: STRATEGIES EMPLOYED TO IMPROVE COMPETITIVENESS 7% 6% 5% 4% 3% % % % Jun-17 Jun-18 Page 3

NAB QUARTERLY SME SURVEY CONDITIONS AND CONFIDENCE BY FIRM SIZE CHART 12: BUSINESS CONDITIONS BY FIRM SIZE (NET BAL., S.A.) CHART 13: BUSINESS CONFIDENCE BY FIRM SIZE (NET BAL., S.A.) CHART 14: TRADING CONDITIONS BY FIRM SIZE (NET BAL., S.A.) CHART 15: PROFITABILITY BY FIRM SIZE (NET BAL., S.A.) Index 3 - - Low Mid High -3 9 11 12 13 14 15 16 17 18 CHART 16: EMPLOYMENT BY FIRM SIZE (NET BAL., S.A.) Index 3 - - Low Mid High -3 9 11 12 13 14 15 16 17 18 CHART 18: CAPACITY UTILISATION (%, S.A.) CHART 17: CASH FLOW BY FIRM SIZE (NET BAL., N.S.A.) 3 Low Mid High - - -3 13 14 15 16 17 18 CHART 19: FORWARD ORDERS BY FIRM SIZE (NET BAL., S.A.) 84 82 Low Mid High 8 78 76 74 9 11 12 13 14 15 16 17 18 Note: Low-tier firm: turnover $2m-3m p.a.; Mid-tier: $3m-5m p.a.; High-tier: $5m-m Page 4

NAB QUARTERLY SME SURVEY CONDITIONS & CONFIDENCE BY STATE CHART : BUSINESS COND. & CONFIDENCE BY STATE (NET BAL., S.A.) 3 25 15 5-5 SME Conditions SME Confidence NSW VIC QLD SA WA AUS CHART 21: SME BUSINESS CONDITIONS BY STATE (NET BAL., S.A.) 3 Australia NSW - - -3 9 11 12 13 14 15 16 17 18 CHART 22: SME BUSINESS CONDITIONS BY STATE (NET BAL., S.A.) 3 Australia Vic Qld - - -3 9 11 12 13 14 15 16 17 18 CHART 23: SME BUSINESS CONDITIONS BY STATE (NET BAL., S.A.) 3 Australia SA WA - - -3 9 11 12 13 14 15 16 17 18 CHART 24: SME BUSINESS CONFIDENCE BY STATE (NET BAL., S.A.) 3 Australia NSW - - -3-4 9 11 12 13 14 15 16 17 18 CHART 25: SME BUSINESS CONFIDENCE BY STATE (NET BAL., S.A.) 3 Australia Vic Qld - - -3-4 9 11 12 13 14 15 16 17 18 CHART 26: SME BUSINESS CONFIDENCE BY STATE (NET BAL., S.A.) 3 Australia SA WA - - -3-4 9 11 12 13 14 15 16 17 18 Page 5

NAB QUARTERLY SME SURVEY CONDITIONS & CONFIDENCE BY INDUSTRY CHART 27: SME BUSINESS COND. & CONF. BY INDUSTRY (NET BAL. S.A.) 4 3 SME Conditions SME Confidence - CHART 28: SME BUSINESS CONDITIONS BY INDUSTRY (NET BAL., S.A.) 3 Manuf Construction Retail - - -3 9 11 12 13 14 15 16 17 18 CHART 29: SME BUSINESS CONDITIONS BY INDUSTRY (NET BAL., S.A.) 3 Wsale Transp Finance - - -3 9 11 12 13 14 15 16 17 18 CHART 3: SME BUSINESS CONDITIONS BY INDUSTRY (NET BAL., S.A.) 4 Business Property 3 Accom, cafes & rest Health - - -3 9 11 12 13 14 15 16 17 18 CHART 31: SME BUSINESS CONFIDENCE BY INDUSTRY (NET BAL., S.A.) 4 3 Manuf Construction Retail - - -3-4 9 11 12 13 14 15 16 17 18 CHART 32: SME BUSINESS CONFIDENCE BY INDUSTRY (NET BAL., S.A.) 4 3 Wsale Transp Finance - - -3-4 9 11 12 13 14 15 16 17 18 CHART 33: SME BUSINESS CONFIDENCE BY INDUSTRY (NET BAL., S.A.) 4 Business Property 3 Accom, cafes & rest Health - - -3-4 9 11 12 13 14 15 16 17 18 Page 6

NAB QUARTERLY SME SURVEY COMPARISON WITH LARGER BUSINESSES CHART 34: BUSINESS CONDITIONS SME & QBS (NET BAL., S.A.) CHART 35: BUSINESS CONFIDENCE SME & QBS (NET BAL., S.A.) 3 - - SME Conditions QBS Conditions -3 9 11 12 13 14 15 16 17 18 CHART 36: TRADING CONDITIONS SME & QBS (NET BAL., S.A.) 3 3 - - SME Confidence QBS Confidence -3 9 11 12 13 14 15 16 17 18 CHART 37: PROFITABILITY SME & QBS (NET BAL., S.A.) 3 - - SME QBS -3 9 11 12 13 14 15 16 17 18 - - -3 SME QBS 9 11 12 13 14 15 16 17 18 CHART 38: EMPLOYMENT SME & QBS (NET BAL., S.A.) 3 - - SME QBS -3 9 11 12 13 14 15 16 17 18 CHART 4: CAPACITY UTILISATION SME & QBS (%, S.A.) 83 SME CapU QBS CapU 82 81 8 79 78 77 76 9 11 12 13 14 15 16 17 18 CHART 39: FORWARD ORDERS SME & QBS (NET BAL., S.A.) SME Orders QBS Orders - - -3 9 11 12 13 14 15 16 17 18 CHART 41: CAPITAL EXPENDITURE SME & QBS (NET BAL., S.A.) SME Capex QBS Capex - - 9 11 12 13 14 15 16 17 18 CHART 42: STOCKS SME & QBS (NET BAL., S.A.) Page 7

CONTACTS Alan Oster, Group Chief Economist Alan.Oster@nab.com.au +613 8634 2927 Gareth Spence, Senior Economist gareth.spence@nab.com.au +61 436 66 175 Important Notice This document has been prepared by National Australia Bank Limited ABN 12 4 44 937 AFSL 23686 ("NAB"). Any advice contained in this document has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice in this document, NAB recommends that you consider whether the advice is appropriate for your circumstances. NAB recommends that you obtain and consider the relevant Product Disclosure Statement or other disclosure document, before making any decision about a product including whether to acquire or to continue to hold it. Please click here to view our disclaimer and terms of use. Page 8