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Skin Care Presentation Notes 1. Complete Checklist Upon Arrival Satin Hands completed, trays squirted, etc Match foundations & pick lip gloss color 2. Introduce yourself & Mary Kay! Thank Hostess Have Guests introduce themselves & how they know the Hostess Ask Guests what they do during the day 3. Order of Events Would you believe you get two complimentary appointments with me? This first is today, we ll try Mary Kay s famous skin care, the Ultimate Miracle Set, and learn to take great care of your skin, do just a few quick supplements, and just finish with a little color to get you home! Then at the end, we ll get together oneonone to discuss your individual needs. We will also book a time for your second appointment. Your second appointment will be more personalized for you, where we ll fine tune your skin care, try any supplements you might like, and find out what colors look best on you, eye shadows, eyeliners, what foundation suits your lifestyle, what type of mascara you love, etc. Optional To help me remember to remind you about your second appointment, we re going to play beauty hot potato! Pass around this goodie bag every time I say second appointment. Whoever has it at the end gets to take it home! I don t know if you ll get tempted by anything tonight, but I do accept all forms of plastic, checks, and, of course, cash. Our products come with a 100% unconditional guarantee. That means if you decide to get anything tonight and you re not happy, you can exchange it or receive a refund. Optional And, you ll be able to take home anything you fall in love with tonight! 4. Pass out Beauty Books Page 1: First, I d love to introduce you to Mary Kay Ash Let s start off with some fast, fun facts about Mary Kay 5. Company Facts Mary Kay Ash was a real person, not like Betty Crocker! Mary Kay just celebrated their 52 nd anniversary, there are now over 3 million independent beauty consultants, and we re in over 36 countries! Known for the Mary Kay Charitable Foundation, which has donated over $50 million to eliminating domestic violence and cancers that affect women And, to introduce myself. Your inspirational Istory! Ending with So anyways, at the end I m going to give you more information about the company, hey, it might not be for you, but you might know 1

someone who s relatively shy, or short on time, but looking to bring in a little extra money, and either way, we d love to get your opinion! 6. Turn to Page 3&4: This page tells you what happens to your skin each decade! Maybe you want to keep flipping! 7. OilFree Eye Makeup Remover Shake bottle and squirt onto cotton rounds Removes eye makeup gently without pulling or tugging Safe for contacts, sensitive skin Optional: demonstrate by removing eyeliner on back of their hand While they re using this, wet the washcloths & pass them out 8. Turn to Page 6, this is what we call a Miracle! This is our premium collection of agefighting products that delivers the 11 agedefying benefits you need for younger looking skin 9. TimeWise 3in1 Cleanser Get face wet with washcloth, & dab on forehead, nose, cheeks Always good to cleanse UP and OUT not down! Remove with washcloth 31: Cleansing, Exfoliating, Toning/Freshening Comes in 2 formulas Normal/Dry & Combo/Oily If you need to change your cleanser formula, we can do that at your second appointment! Doesn t your face feel fresh and clean? 10. Page 12 Skinvigorate Cleansing Brush To enhance clean feeling, check out our Skinvigorate Cleansing Brush It removes makeup 85% better than cleansing by hand Maximizes skin care benefits, by allowing them to absorb better & more quickly. Even makeup applies more easily and evenly! 11. Page 6 TimeWise Day/Night Solution Next two steps are the key to antiaging. We call them Spanx in a Bottle! Apply Day Solution to half of your face SPF 35 to always protect, and calming peptides to relax expression lines Apply Night Solution on your neck The Nutribeads are filled with vitamins & peptides that deliver highly effective antioxidants essential for the skin s renewal process. Can you feel a difference in the sides of your face? 12. Page 6 TimeWise AgeFighting Moisturizer It s important to know that the Day/Night Solutions are antiaging serums, not moisturizers. Apply the Moisturizer over top of the Day Solution on the same side Did you know that a lack of firmness (aka wrinkles) is caused by the loss of moisture? Think of a grape and a raisin! 2

TimeWise Moisturizer is also in two formulas N/D & C/O Provides 10 hours of hydration How does your skin feel now? Can you tell a difference side to side? 13. Page 16 TimeWise Firming Eye Cream Where is the first place we start to show signs of aging on our face? Eyes! Use your ring finger to tap Firming Eye Cream underneath your eyes It helps to reduce fine lines, firms and moisturizes the skin around the eyes 14. Page 11 Foundation Primer How would you like to know a secret from Top Makeup Artists to the Stars? Foundation primer fills in every teeny tiny line, pore, and wrinkle on the face & gives your foundation hours and hours of staying POWER! Just use it on the one side Isn t it so silky smooth?? We love primers in Mary Kay at your second appointment, we ll introduce you to our amazing eye primer no more creases in your eyeshadow! 15. Page 11 Foundation Now apply your foundation all over your face Take two fingers and dot your forehead, cheeks, nose, & chin. Then blend Don t forget, if you find we need to tweak your foundation color, we can address that at your second appointment. Also, for better application, we always recommend a liquid foundation brush. Pass one around so everyone can feel. Finish up your flawless look with Mary Kay Concealer. Take a teensy dab and do some dots under your eyes, any blemishes, etc. Now, how does your face feel? Don t you love how soft and smooth it is? Can you tell a difference from the side with skin care & not? You ve only used these Mary Kay products once, just think how your skin will look and feel when you use the Miracle Set every day! 16. Page 13 Microdermabrasion PLUS Typically this is a treatment for your face, but today we ll just do it on the back of one hand. At your second appointment, you ll have a chance to do a full face treatment. Squirt Refine, on the back of everyone s hand Buff this around on the back of your hand Microdermabrasion Refine buffs away the top dead layer of skin, fights the look of fine lines, refines the appearance or pores, and delivers beautifully smooth skin immediately, in the comfort of your own home! But it is rough, you can only use it twice a week! Wipe that off with your washcloth, and I ll squirt the second step, Pore Minimizer on. This significantly reduces the amount of visible pores. You can use this step every day, morning and night. 3

Can you feel the difference from one hand to the other? 17. Page 17 Satin Lips Let s wrap up by taking care of any chapped lips! Lip Mask gets scrubbed onto your lips it s exfoliating! Wipe off with washcloth & put lip balm on Who has amazingly smooth lips?? 18. Referrals That is all the skin care for now! We took care of your hands, face, eyes, lips WHEW! OK, so now I m going to set up for your makeup look, and while I m doing that, I d love to give you the chance to earn some FREE prizes! Pass out Referral Sheets Because we don t advertise in Mary Kay, the biggest compliment you can give me is sharing me with your friends! If you re thinking, well, I m having a little bit of fun, and I know of someone in my life that might enjoy something like this she is overworked, under pampered, or seriously needs some makeup help! Don t worry, I won t tell her the last part! Anyone you put on this referral sheet gets a free facial/makeover with me (Optional plus a gift certificate for free!) The only rule is they must be as fabulous and nice as you! I promise, I don t stalk anybody, I will text/call them one time, and basically say Hi Susie, this is Lauren, I got together with Mary last week for a fun makeover, and she thought you d like one too. Would you? Either they ll answer or not. No big deal either way! Definitely grab your phones if you need! I ve got gifts for anyone who does 5 or more! Start prepping the makeup scraping cream eye colors, etc Collect Referral Sheets and thank them!!! 19. Romance Compact and Follow Up Appt For a quick preview of coming attractions, check out our gorgeous compact that we will customize for you at your second appointment! Just a thought if you wrote down a few referrals, and you also love free stuff, you should consider inviting a couple of those friends to join you at your second appointment! All you need is at least two there to start earning hostess rewards (up to 50% off, $200 free, whatever plan you re doing) All our makeup is mineral based, and check out the magnetic compact! 20. Dash Out Door Look But today, we don t have time for that! We re keeping it quick and easy, and getting our makeup done in two minutes or less! Cream eyeshadows creaseproof & waterproof Lighter one on brow bone, darker on eyelid Ultimate Mascara only dip sample wand one time! Finish with Lip Gloss! 4

Now, check yourself out!!! (Have guests hold their mirrors out at arms length) Compliment Time! 21. Table Close with Most Popular Mary Kay Sets Sheet So, most women have 3 questions when I m done Where can I get Mary Kay products from? How quickly can I get them? Do you have any specials? (of course!) Let me answer those for you and show you what we used tonight But first, like I said at the beginning, I m just going to give you some quick information about our company! 22. Pass out the Did You Know Sheet This is just a quick survey to let you know some fun facts about Mary Kay! The first part is just asking, did you know this? And you just circle Yes or No Go through each fact with them Then, sometimes people ask me, so why do women look into having a Mary Kay business? These are our top seven reasons what you do here is just circle, is this reason important to you? Yes or No? Go through most reasons, sharing some personal tieins So finally, we re just always curious read the last section out loud And then just put your name at the bottom! And then, off to the side, I d love for you to jot down a YES, OK, or NO and here s what each one means! A yes means, I m interested surprisingly so but I m a little interested in this whole Mary Kay thing it doesn t mean I m definitely going to do it but, I d like to learn more about how a Mary Kay business works, and how it could possibly change my life An OK means, Well, I m not really interested, but I don t mind helping you out and giving my feedback/opinion on a Mary Kay business. I m in a contest this month to get X number of feedbacks on a new YouTube video we have out, and even if you re not interested at all in a Mary Kay business, it helps me develop my skills as a beauty consultant to get any and all types of feedback! Optional I m never going to go skydiving, but I could definitely give my feedback of it! Yes and OK people also get a special gift as a thank you for their time! Or you can write a No, which means I don t want something for my time, and I don t want to help with this part. And that s totally fine no big deal! 23. Most Popular Mary Kay Sets! And now, I d love to show you what we tried today! Pass out Set Sheet 5

Even though makeup looks gorgeous, can you still feel a difference with each half of your face? That s the skin care If you were to get anything at all today, I recommend the Miracle Set. It s what s making your face look and feel the way it does on that half. Set A: Basic Set: Cleanser & Moisturizer 15 cents a day/skin care Set B: Day & Night Solution Combine w A to make Miracle Set! 95 for set, saving $13 Set C: Foundation, Brush, Primer, Concealer Set D: Eye Deal Set Eye Makeup Remover and Firming Eye Cream Set E: Microdermabrasion PLUS Set helps minimize pores Set G: Satin Hands & Lips Set H: Skinvigorate Brush Set I: Makeup Look 2 cream eye colors, lip gloss, mascara Then, along the bottom you see our specials. First, you can pick any two sets and get the third at 25% off! Or, our best deal, if you pick any five sets, no matter what they total to, you get them for the flat rate of $249, plus you get our travel rollup bag as your gift! 24. Romance Travel Roll Up Bag This bag is so great, it just rolls out and hangs from your towel bar, so all your products aren t cluttering up your sink! Then if you need just a couple things one day, you can take one pocket with you (rip it off!) Finally, if you re going away, just pop it off the towel bar, rollit up, and you re packed! How cool is that? I do accept all forms of payment, checks, cash, plastic! (Optional and payment plans! We can discuss that individually ) OK great! Now I m ready to answer all your individual questions! Does anyone have to leave first? Grab your profile card & follow me! Hostess, now would be a great time to serve any snacks (Meet with hostess last take whoever has to leave first or most excited person first!) 6

In a separate area (living room, dining room) have set up for a oneonone close: Datebook/Look Book/Sales slips/pens/calculator Hostess program brochures/packet 1), thank you again for coming! Did you have fun? Great! How does your skin feel? (touch face) 2) Tell me, of the Miracle Set we tried tonight, cleanser, moisturizer, day & night solution, what did you love the best? What were your other favorite products? (make notes on back of profile card) Great! 3) What did you want to take home with you tonight? Fill out her sales ticket with the sets she indicated. Anything else? (ask until she says no) OK great, how did you want to take care of that? Just two more questions for you! 4) While we re together, let s pencil in a date for your second appointment. I realize your calendar isn t here, but let s get a starting point. If you find there s a conflict, it s not a problem to change it. What s better for you, during the week or weekend? 5) And, I see you wrote down a bunch of referrals. Is there any reason why you wouldn t want to invite these people to join you at your second appointment? I think we d have a lot of fun, plus, I d be able to send you on up to a 50% off shopping spree that night! How does that sound? 6) And last thing. check and see what she wrote on her Did You Know Sheet. YES: Great! I m so excited that you may be thinking about something like this for yourself! What we ll do is just grab a quick 20 minutes together tops, and I like to ask people what would work better for you. Would you rather grab a cup of coffee or just do it over the phone? (let her answer) Ok great. Would tomorrow or the next day be better? More what you had in mind. (break eye contact, look at calendar, let her think) Wonderful, tomorrow is great! (time, etc) Now to prepare for our chat, I m going to text you a super quick YouTube to get a little background information. If you have a chance to check it out before we talk, that s 7

great! But even if you don t, we re still on to chat on (DAY) at (TIME!). And don t forget I ll have your gift for you for spending some time with me. OK: Awesome, thanks so much! I so appreciate you being willing to help me with my training! What I ll do is text you a quick YouTube, and then I just have to get the three feedback questions answered from the end. When would be a good time for me to check in with you to get those answered maybe in the next day or two? No: Listen, don t worry about it at all! Thank you so much for being honest, I love my customers, and I ll take care of you for a lifetime if you ll allow me. I can t wait to see you at your second appointment! Thanks so much! Can you send the next person in? (keep your seat, let her call the next person over) 8