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JAN 18-MAR 18 EDITION BORN TO PROTECT EVER ALERT

CONTENTS S. No. Particulars / Content Page # 1 Chairman s Message 1-2 2 Editor's Column 3 3 New Family Member(s) 4 4 New Contract(s) 5-6 5 Events - Seema Mishra Prastuti, Vardana & Sai Baba 7-9 6 Event: 69th Republic Day Celebrations across the Country! 10-12 7 Employee Activity - Birthday Celebrations 13-14 8 Employee Activity - Cricket Tournament 15-16 9 Employee Activity - Movie Day 17 10 Employee Activity - Holi Celebration in Corporate Office! 18-19 11 SISA is now a Public Limited Company! 20 12 We Care, We Support! 21 13 Rozgar Mela! 22 14 Client Calling : An Article by Ms Tania Bhatia 23 15 Training : How to be a Good Employee & Financial Intelligence! 24 16 Training : Fire & Safety! 25-26 17 Glimpses of Training : S/Guard Training across the Country! 27-28 18 Inspirational Quotes. 29

With the advent of 2018, SISA witnessed one of the biggest changes in its history of existence. The exponential growth in business, coupled with intense business activity, was triggered by the fact that my company was on the verge of going public. It was perhaps the happiest day in my life, when we were finally granted the status of a Public Limited Company, a vision that I had been sharing with my MD and the senior most management team. I am intensely thankful to the entire team that worked relentlessly to place SISA on a new pedestal to support its massive edifice. I am particularly thankful to my Board of Directors, without whose support and advice, this would never have been possible. My dear SISAtarians, the years ahead will be much more taxing in terms of service delivery, business acquisition and upgrading our standards. We will no longer be responsible for our actions within the precincts of our family, because our stakeholders will now have their say in our successes and failures. I am confident that each one of you has the grit 1

and tenacity to live up to new challenges and you will deliver without batting an eyelid. We have come a long way, from a humble start some twenty two years ago and I now look upon God to give me the strength and courage to take SISA to its zenith of success. We will, in the not too distant future, be the biggest and strongest player in the private security industry in India. Jai Hind Meri SISA!!! Chak de SISA!!! Maj. Sushil Kumar Sharma Chairman 2

The year 2018 will always be written in gold in the history of SISA. It was not just another New Year for SISAtarians since with its advent, came a basket of pleasant surprises. After it was formally announced that SISA had become a public limited company, every one of us went ecstatic. We had entered into a new era in the private security domain, a rare occurrence in our line of business. New businesses have been flowing in like an open flood gate, leaving no time to restructure our organization in line with the demands of service. Nevertheless, our team unfailingly delivered and handled new challenges with professional competence. Our MD has always been our motivation and it was his extraordinary hard work that has taken our company to new heights. I take this opportunity to thank each member of the SISA family for bonding together and working hard towards a common goal. My special thanks to Tania Bhatia, who has been instrumental in rolling out SISA Times, one edition after another, showcasing our corporate activities. Do hope we all continue to enjoy working for SISA and pledge to contribute to its growth. After all, we SISAtarians are the pillar on which our grand edifice stands today. Make it stronger, so that it can support a much bigger structure in the days to come. Cheers!!! Chandan Banerjee Editor 3

S. No. Employee Id Name Designation Department Branch Date of Joining 1 55404 Darshan Singh Sr. Exec. Client Relation Guarding CORPORATE OFFICE 1/1/2018 2 55357 Ajay Kumar Tiwary Branch Manager Guarding MUMBAI 2/1/2018 3 55423 Purnima Soni Client Relation Manager Marketing CORPORATE OFFICE 8/1/2018 4 55435 Ankush Sharma Field Officer CIT CHANDIGARH 8/1/2018 5 55437 Indrajeet P. Singh Operation Manager CIT kolkata 8/1/2018 6 55427 Naresh Solanki Training Officer Training AHMEDABAD 8/1/2018 7 55513 Shashikant Verma Branch Manager Operations VAPI 22/1/2018 8 55571 Sushil Kumar Office Executive Operations DELHI 29/1/2018 9 55548 Rajiv Shukla Field Officer Operations CHANDIGARH 29/1/2018 10 55572 Jignesh M.Solanki Office Executive Operations AHMEDABAD 30/1/2018 11 55710 Nainish Bhavsar IR Executive Guarding CORPORATE OFFICE 16/2/2018 12 55732 Fatema Bengali Manager (HR) H R CORPORATE OFFICE 19/2/2018 13 55984 Rajesh Thakor Hub Manager Logistic Logistic AHMEDABAD 20/2/2018 14 55805 Kiranbhai Parmar Office Executive Logistic CORPORATE OFFICE 26/2/2018 15 49287 Prosenjit Bor Field Officer Operations kolkata 27/2/2018 16 55923 Achyutanand Tripathi Field Officer Guarding VAPI 1/3/2018 17 47195 Irshad Ahmad Khalil Field Officer Guarding Surat 6/3/2018 18 55985 Arun Kumar Marketing Manager Logistic Bangalore 13/03/2018 19 56066 A P Madan Area Officer Logistic HYDERABAD 16/3/2018 20 56029 Vikram Singh FO Guarding DELHI 19/03/2018 21 56030 Bipi Singh Rajput Field Officer Operations SURAT 19/3/2018 22 56070 Miitesh Vinod Rajput Deputy General Manager Operations CORPORATE OFFICE 23/3/2018 4

Sr No CLIENT NAME BRANCH. 1 ARIHANT FLEXI PAC VAPI 2 NGRT SYSTEMS LTD PUNE 3 OBC- SAMMELINI KOLKATA 4 FEDERAL BANK-KOPPURAVURAU HYDERABAD 5 THIRURANI LOGISTICS PVT LTD CHENNAI. 6 DENA BANK- 17 UNITS CHENNAI. 7 LIFE INSURANCE CORPORATION - 33 UNITS CHANDIGARH. 8 ORIENTAL BANK OF COMMERCE-POONTASAHIB CHANDIGARH. 9 ORIENTAL BANK OF COMMERCE -G.T.ROAD CHANDIGARH. 10 VIJAYA BANK- 11 UNITS DELHI 11 IRCTC- 5 UNITS DELHI 12 OBC- METODA AHMEDABAD 13 OBC- MESANA AHMEDABAD 14 DENA BANK- 18 UNITS MUMBAI 15 PNB RAIYA CHANDIGARH. 16 PNB KATRA JAIMAL SINGH CHANDIGARH. 17 PNB BATHINDA CHANDIGARH. 18 PNB MALOUT CHANDIGARH. 5

19 PNB FEROZEPUR CITY CHANDIGARH. 20 PNB BARNALA CHANDIGARH. 21 PNB JALALABAD CHANDIGARH. 22 PNB FARIDKOT CHANDIGARH. 23 PNB FEROZEPUR ROAD CHANDIGARH. 24 PNB INDUSTRIAL AREA CHANDIGARH. 25 PNB MATA RANI CHOWK CHANDIGARH. 26 PNB MOGA CHANDIGARH. 27 PNB KHANNA CHANDIGARH. 28 PNB HOSHIARPUR CHANDIGARH. 29 BOB NADIAD AHMEDABAD 30 BOB USAMNPURA AHMEDABAD 31 BOB BORSAD AHMEDABAD 32 INDIAN OVERSEAS BANK AHMEDABAD 33 BHEL HARIDWAR 6

EVENTS SISA GUARDS AT SEEMA MISHRA PRASTUTI 7

VARDANA EVENT & SAI BABA EVENT SECURED BY SISA. 8

Surat District Cricket Tournament Mr. Kapil Dev visited Cricket Tournament and was escorted by SISA Guards. 9

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As the first milestone towards the proposed IPO, SISA has been upgraded from Private ltd company to Public ltd Company from 10/3/2018 and hence forth the name of the company shall now be SHIVA INDUSTRIAL SECURITY AGENCY (GUJARAT) LIMITED. 20

Among numerous beneficial initiatives of SISA for its employees, we enumerate below, a unique example of our focus on employee care and support. Jitendra Patel was a security guard deployed at Torrent Power Surat. On October 25, 2016 he met with an accident while driving his bike and subsequently succumbed to his injuries. SISA immediately initiated action so that his death benefits could be processed and the following results ensued: - 1) Ex Gratia of Rs. 3 lac was paid by the Insurance Company to the widow of deceased security guard. (Insurance cover is provided to all our Security Personnel) 2) An amount of Rs. 2.50 lac was made available from the Provident Fund department 3) Pension from the Employees State Insurance Corporation was arranged for Rs 4200/-per month. 4) Pension from the Provident Fund department was arranged for Rs 3500/- per month. SISA is committed to its employees in their darkest hours as much as during their tenure of service. 21

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Article on Client calling CLIENT CALLING has been a wonderful experience. I have been calling all the PAN INDIA CLIENTS since two and a half years. Over the years i developed a good rapport and relation with my clients. I talk to the clients situated all over India. They all recognize me by my voice and share their valuable inputs which have been a great learning experience for me. I have been sorting all the issues related to Salaries, PF & ESIC issues, shortage of manpower etc; which has given me immense learning opportunity. It also helped me to built rapport with our guards deployed at various units. When all the issues are sorted and the guards are satisfied, I am filled with a sense of satisfaction. I also built up a good rapport with the branches I Coordinate with them and solve all the issues pertaining to client complaints and also receive admiration for the concern and the attention given to the small and minor issues. We catch the pulse of the problems and give the solution to the clients. This is how all the issues are sorted from the grass root level. I would like to share a wonderful experience while I called up the client for the feedback. She wished me a very Happy Women's Day and it was also incidentally my Birthday. I was filled with joy to hear this from a client who really appreciated the concern that I take in my calling them. Many other clients them have told me that I am excellent in following up on issues raised by them and this gives me a lot of happiness and job satisfaction. Whenever there are any issues / concerns the clients call me directly and this again shows the confidence and trust they repose on me. I had never known 'Client calling' could be such a wonderful experience until I was actually doing it. I love my job and with each passing day, I am learning to improve upon myself to be better than before. Tania Bhatia 23

Training On How to be good Employee and Financial Intelligence Conducted by Respected M.D Sir, Mr. SAMEER SHARMA 24

Training on Fire & Safety was conducted by Respected VP Sir Mr. V.K.Pandey (Ops & Support) 25

A Fire Extinguisher is an active fire Protection device used to extinguish or control small fires, often in emergency situations. It is not intended for use on an out of Control fire, such as one which has reached the ceiling, endangers the user (i.e. no escape route, smoke, explosion hazards etc) or otherwise requires the expertise of a fire brigade. A very informative Training Session was conducted by VP Sir on Fire & Safety. A practical training was imparted on using the fire extinguisher at the time of need and disaster and how the fire can be controlled and accident can be avoided. A practical demonstration was given on how to us the Fire Extinguisher at the work Place and the accidents can be prevented. The Use of Fire extinguisher was also explained to the Guards deployed at various units. 26

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