GAMES BEGIN SEPTEMBER 24 TH! RETAIL PRODUCT PLAN

Similar documents
GAMES BEGIN MAY 21 ST! RETAIL PRODUCT PLAN MAY JUNE calottery.com

GET READY! MARCH GAMES FEBRUARY 18! MONOPOLY TM SCRATCHERS ARE COMING COMING SOON FEBRUARY 2019

GAMES BEGIN SEPTEMBER 25 TH! RETAIL PRODUCT PLAN

GAMES BEGIN JULY 25 TH! RETAIL PRODUCT PLAN JULY AUGUST calottery.com

GAMES BEGIN OCTOBER 24 TH! RETAIL PRODUCT PLAN OCTOBER NOVEMBER calottery.com

GAMEs begin SEPTEMBER 24! retail product plan FEATURING SCRATCHERS PLACEMENT GUIDES OCT 2014 CALOTTERY.COM

GAMES BEGIN JUNE 20 TH! RETAIL PRODUCT PLAN JUNE JULY calottery.com

GAMES BEGIN MARCH 22 ND! RETAIL PRODUCT PLAN MARCH APRIL calottery.com

RETAIL PRODUCT PLAN GAMES BEGIN JUNE 25! FEATURING SCRATCHERS PLACEMENT GUIDES JULY 2014 CALOTTERY.COM

GAMES BEGIN OCTOBER 23 RD! RETAIL PRODUCT PLAN OCTOBER - NOVEMBER calottery.com

GAMES BEGIN JULY 24 TH! RETAIL PRODUCT PLAN

GAMES BEGIN AUGUST 24 TH! RETAIL PRODUCT PLAN AUGUST SEPTEMBER calottery.com

draw games go to calottery.com for draw times & more 40M 15M quick reference guide MON TUES WED THU FRI SAT SUN DRAw entry closes 7:00 p.m. 7:45 p.m.

GAMES BEGIN OCTOBER 22 ND! RETAIL PRODUCT PLAN

february2014 retail product plan NEW GAMEs begin 1/27/14! FEATURING February PLACEMENT GUIDES

GAMES BEGIN OCTOBER 26TH! RETAIL PRODUCT PLAN

RETAIL PRODUCT PLAN GAMES BEGIN JUNE 18TH! JUNE JULY calottery.com PMS 806 C PMS 804 C PMS 802 C PMS 809 C

GAMES BEGIN APRIL 22ND! RETAIL PRODUCT PLAN MAY calottery.com

GAMES BEGIN DECEMBER 18 TH! RETAIL PRODUCT PLAN DECEMBER 2017 JANUARY calottery.com

GAMES BEGIN JANUARY 23 RD! RETAIL PRODUCT PLAN JANUARY FEBRUARY calottery.com

A Sales Guide for Virginia Lottery Retailers. September 2018 NEW SCRATCHERS AVAILABLE SEPTEMBER 4 PLEASE ACTIVATE AND PUT OUT FOR SALE BY SEPTEMBER 6

NEW SCRATCHERS AVAILABLE AUGUST 7

Turn Words into Prizes!

A Sales Guide for Virginia Lottery Retailers. July 2018 NEW SCRATCHERS AVAILABLE JULY 3

NEW SCRATCHERS AVAILABLE MAY 1

California State Lottery Commission. Susan S. Kossack, Deputy Director, Marketing

TUESDAYS & FRIDAYS NOW WITH DRAWS PLUS BIGGER JACKPOTS DREAM TO THE MAX HOSPITALITY NETWORK. Retailer Information

Tech the Halls is back again this year and we ve made it even better!

California Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

ALTURA Retailer Reference Guide

Tech the Halls is back again this year and we ve made it even better!

NEW SCRATCHERS AVAILABLE February 7

Texas Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

Lotto! Online Product Guide

The Lucky Rooster YOUR FRIENDLY NEIGHBORHOOD COFFEE SHOP

CONNECTICUT LOTTERY CORPORATION OFFICIAL GAME RULES Connecticut Lucky-4-Life"

NEW SCRATCHERS AVAILABLE JUNE 5

PLUS: $50 MasterCard Prepaid Gift Cards that can be won instantly by spinning the Spin Wheel!

STAR GAME NEWS. Happy New Year from the National Lottery. January S38955 NL Star Game News Presenter JAN 8-page A4 CB_V4.

FLEX RETAILER REFERENCE GUIDE HOTLINE (800) Monday thru Saturday 7:00 AM to 8:00 PM

ALTURA Retailer Reference Guide

INSTANT TICKET GAME RULES AND GUIDELINES INSTANT GAME #317

Minnesota State Lottery Game Rules Scratch Game #712 Super Bonus Crossword Adopted: May 1, 2018

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

SG Documentation Policy

Intralot 318 West Adams Street Suite 1104 Chicago, IL Tel:

INSTANT GAME RULES AND GUIDELINES INSTANT GAME #342

Minnesota State Lottery Game Procedures Scratch Game No X Crossword Adopted: December 5, 2017

February 2011 Volume 21 Issue 2

St. Joseph High School

SG Documentation Policy

RULES AND REGULATIONS

South Carolina Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 12/01/16 to 12/08/16*

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

Rules for Game Digital All Cash

MegaJackpots Siberian Storm

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

Instant Ticket Game Closing Analysis

Club Notes. A Kenotes publication for Veteran and Fraternal Organizations and Clubs.

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

Minnesota State Lottery Game Rules Scratch Game #702 Pot O Gold Crossword Adopted: March 6, 2018

Massachusetts State Lottery Commission Meeting

MegaJackpots Cleopatra

INSTANT TICKET GAME RULES AND GUIDELINES

COLORADO LOTTERY MULTI-STATE JACKPOT GAME, MEGA MILLIONS GAME

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

MINNESOTA STATE LOTTERY GAME PROCEDURES FOR THE LOTTO GAME MEGA MILLIONS EFFECTIVE: October 28, 2017

MINNESOTA STATE LOTTERY GAME PROCEDURES BONUS BALL BINGO SCRATCH GAME NO. 527 ADOPTED: MARCH 3, 2015

Massachusetts State Lottery Commission Meeting

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

palottery.com Tom Wolf, Governor

OHIO Lottery Photon Terminal Manual

SOUTHEAST IOWA POKER CLASSIC EVENT #1 NO-LIMIT TEXAS HOLD EM

South Carolina Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

RULES AND REGULATIONS

A Mathematical Analysis of Oregon Lottery Keno

A Mathematical Analysis of Oregon Lottery Win for Life

<p>a. The name of Instant Game No is $100,000 CASHWORD-O-RAMA. The play style is crossword.

Minnesota State Lottery Game Procedures Scratch Game No. 699 Lucky Deal Adopted: February 6, 2018

Level: No talent or experience necessary! Adults 18+; Minimum: 6; Maximum: 12 participants

Missouri Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

720 WAYS Displays the current number of ways being played. Betting is fixed at 720 ways which costs 50 coins.

Just the FAQ - BK Bingo Frequently Asked Questions

Tennessee Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

角子機御虎大師爭霸賽 金鑽之戰 6-7, & April 年 4 月 6 至 7 日, 13 至 14 日及 20 日 -21 日

Georgia Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 12/01/16 to 12/08/16*

Ohio Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

OFFICE OF THE ARKANSAS LOTTERY ARKANSAS LUCKY FOR LIFE RULES

Wisconsin Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

Are you ready to take the fun, excitement and big wins of Wheel of Fortune on the road? Load up the Winnebago and fill up the tank!

Rules for Game The Christmas Cracker

INSTANT TICKET GAME RULES AND GUIDELINES

Pennsylvania Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 03/30/18 to 04/06/18*

Massachusetts Instant Scratch-Off Best Games to Play Report Sorted By Rank Valid 12/01/16 to 12/08/16*

STATE LOTTERIES ACT 1966 LOTTERIES (SET FOR LIFE) RULES

DEPARTMENT OF REVENUE. Lottery Commission. Colorado Lottery Guideline

STATE LOTTERIES ACT 1966 LOTTERIES (KENO) RULES

conform the Commission s rule to changes adopted by the Multi-State Lottery Association

Useful Tips To Earn With ClixSense. A Complete Guide to start your Earning with ClixSense Today!

Transcription:

GAMES BEGIN SEPTEMBER 24 TH! RETAIL PRODUCT PLAN SEPTEMBER OCTOBER 2018 calottery.com

QUICK REFERENCE GUIDE OCTOBER 2018 DRAW GAMES GAMES MON TUES WED THU FRI SAT SUN DRAW ENTRY CLOSES JACKPOT STARTS AT $ 40M JACKPOT STARTS AT $ 40M JACKPOT STARTS AT $ 7M ESTIMATED TOP PRIZE STARTS AT $60K 7:00 p.m. 7:45 p.m. 7:45 p.m. 6:30 p.m. 6:30 p.m. 1:00 p.m. & 6:30 p.m. 6:30 p.m. Every 4 minutes starting at 6:00 a.m. and ending at 2:00 a.m. Go to calottery.com for draw times & more 2

LOTTERY S OCTOBER 2018 DÍA DE LOS MUERTOS SCRATCHERS The Día De Los Muertos Scratchers campaign is coming to your store in October! Start displaying your point of sale on September 24th. Door Decal On-Counter Snipe Advertising campaign includes radio, digital and out-of-home, and will be running from October 1 November 4. Window Poster Acrylic Sign Insert Register Topper Outdoor Billboard Note: Artwork subject to change. Several of the pieces in this kit are also available in Spanish! 3

OCTOBER 2018 $ 10 GAME #1329 MYSTERY CROSSWORD SAME GREAT GAME BRIGHT COLOR! WIN UP TO $750,000! FIND WIN 0 INSTANTLY! 4 PRIZE PAYOUT 73% After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers. HOW TO PLAY 1. Scratch YOUR LETTERS play area to reveal your letters. 2. In each PUZZLE; scratch each letter that matches YOUR LETTERS. 3. In each PUZZLE; completely uncover three or more words, win corresponding prize shown in the PRIZE KEY. 4. Scratch PUZZLE 1 MULTIPLIER. Multiply your PUZZLE 1 winning prize by the number revealed in the PUZZLE 1 MULTIPLIER. 5. Scratch PUZZLE 2 MULTIPLIER. Multiply your PUZZLE 2 winning prize by the number revealed in the PUZZLE 2 MULTIPLIER. 6. EACH PUZZLE PLAYS SEPARATELY. Words on each PUZZLE cannot be combined to win a higher prize. 7. EACH MULTIPLIER PLAYS SEPARETELY. The number revealed in the Puzzle 1 MULTIPLIER cannot be combined with the number revealed in Puzzle 2 MULTIPLIER to win a higher multiplier number. The number revealed in Puzzle 1 MULTIPLIER cannot be used to multiply the Puzzle 2 winning prize. 8. THE BONUS WORDS PLAY SEPARATELY FROM EACH OTHER AND SEPARATELY FROM THE PUZZLES AND MULTIPLIERS. Completely uncover each BONUS WORD using YOUR LETTERS, win prize in corresponding PRIZE BOX. BONUS WORDS do not multiply. 9. Uncover a in the YOUR LETTERS play area, win 0 ODDS & WINNERS * Prize level: Odds: Total Winners: TICKET $40 $60 0 0 $400 $1,000 $2,000 $4,000,000 $750,000 6 13 62 100 50 533 4,800 8,000 400,000 400,000 600,000 1,200,000 3,840,000 1,920,000 385,000 240,000 484,400 45,000 5,000 3,000 60 60 40 20 Overall odds: 1 in 3.47 Total Winners: 6,922,580 *Odds and winners are estimated. For final game odds and winners, please visit calottery.com. UPC CODE Retailer Cost of Pack: 00 Less 6% Commission/Handling Fee: 0 Final Cost per Pack $470

OCTOBER 2018 9 MILLION PRIZE POOL $ 5 GAME #1328 WIN UP TO $150,000! 20 CHANCES TO WIN! OVER 9 MILLION IN TOTAL CASH PRIZES HOW TO PLAY Match any of YOUR NUMBERS to any of the five WINNING NUMBERS, win that prize. Uncover a 5X symbol to automatically win 5 times that prize. Uncover a 10X symbol to automatically win 10 times that prize. PRIZE SPOT: Uncover a 25 in either PRIZE SPOT, win $25 instantly. ODDS & WINNERS * Prize level: Odds: Total Winners: TICKET $15 $25 0 $75 0 $150 00 $1,000,000 $150,000 11 27 16 27 40 211 142 653 432 1,600 2,667 40,000 800,000 1,600,000 1,680,000 720,000 1,200,000 720,000 480,000 91,200 135,000 29,400 44,400 12,000 7,200 480 24 12 Overall odds: 1 in 3.75 Total Winners: 5,119,716 *Odds and winners are estimated. For final game odds and winners, please visit calottery.com. PRIZE PAYOUT 68% After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers. UPC CODE Retailer Cost of Pack: $400 Less 6% Commission/Handling Fee: $24 Final Cost per Pack 76 5

$ 3 GAME #1327 DOMINOES OCTOBER 2018 WIN UP TO 0,000! DOMINO BONUS! PRIZE PAYOUT 62% HOW TO PLAY Scratch YOUR DOMINOES to reveal 14 dominoes. Scratch the domino that exactly matches YOUR DOMINOES in each GAME. Match ALL dominoes in the same GAME, win prize for that GAME. Each game (across) plays separately. DOMINO BONUS: Uncover a 20 in the DOMINO BONUS, win instantly! ODDS & WINNERS * Prize level: Odds: Total Winners: $8 0 0 $75 0 0 $1,000 0,000 8 19 50 63 71 171 300 774 2,000 4,000 24,000 600,000 1,872,000 842,400 312,000 249,600 218,400 91,000 52,000 20,150 7,800 3,900 650 26 Overall odds: 1 in 4.25 Total Winners: 3,669,926 *Odds and winners are estimated. For final game odds and winners, please visit calottery.com. After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers. UPC CODE Retailer Cost of Pack: 00 Less 6% Commission/Handling Fee: $18 Final Cost per Pack $282 6

DÍA DE LOS MUERTOS OCTOBER 2018 $ 1 GAME #1326 6 EXCITING SCENES! WIN UP TO $1,000! HOW TO PLAY Uncover a symbol to automatically win that prize. ODDS & WINNERS * Prize level: Odds: Total Winners: TICKET $2 $4 $40 0 $1,000 8 17 42 52 96 313 1,500 12,000 480,000 2,499,840 1,209,600 483,840 387,072 209,664 64,512 13,440 1,680 42 Overall odds: 1 in 4.14 Total Winners: 4,869,690 *Odds and winners are estimated. For final game odds and winners, please visit calottery.com. UPC CODE Retailer Cost of Pack: $250 Less 6% Commission/Handling Fee: $15 Final Cost per Pack $235 PRIZE PAYOUT 59% After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers. 7

DISPLAY STARTING SEPTEMBER 24 TH OCTOBER 2018 32 BIN GUIDE RECOMMENDED SCRATCHERS TO REMOVE* 0 Game # 1280 0 Game # 1313 0 Game # 1313 Game # 1312 Please return these Scratchers to your Lottery Sales Representative. Utilize Your Featured Game Display for 0 Bonus Play Millions, Grand Crossword, Big Money, and Mystery Crossword. Game # 1317 Game # 1300 Game # 1304 Game # 1325 Game # 1284 Game # 1298 Game # 1294 Contact Your Lottery Sales Representative for Display Questions. SALES TIP Ask your Sales Rep about the options that are best for your store. Game # 1329 Game # 1329 Game # 1321 Game # 1316 $1 Game # 1305 If more inventory is needed, call 1-855-EZLOTTO and select option 1. If order is placed before 3pm, the Scratchers will arrive the next business day. Game # 1309 Game # 1299 Game # 1328 Game # 1328 SCRATCHERS PRICING Price Point Final Cost per Pack 0 $846 64 $470 76 $282 $2 $188 $1 $235 Game # 1303 Game # 1315 Game # 1324 Game # 1307 Game # 1308 Game # 1320 Game # 1311 Game # 1319 ATTENTION RETAILERS Games may change based on available inventory and rate of sale. * Games selected to be removed are based on statewide sales performance and available inventory levels. Continue to display your best-selling Scratchers for your location. Game # 1306 Game # 1327 Game # 1323 Game # 1302 8 $2 Game # 1314 $2 Game # 1322 $1 Game # 1326 $1 Game # 1318

DISPLAY STARTING SEPTEMBER 24 TH OCTOBER 2018 28 BIN GUIDE RECOMMENDED SCRATCHERS TO REMOVE* 0 Game # 1280 0 Game # 1313 Game # 1317 Game # 1312 Please return these Scratchers to your Lottery Sales Representative. Utilize Your Featured Game Display for 0 Bonus Play Millions, Grand Crossword, Big Money, and Mystery Crossword. Game # 1325 Game # 1304 Game # 1321 Game # 1316 Game # 1300 Game # 1298 Game # 1294 Contact Your Lottery Sales Representative for Display Questions. SALES TIP Ask your Sales Rep about the options that are best for your store. Game # 1309 Game # 1329 Game # 1329 Game # 1328 $1 Game # 1305 If more inventory is needed, call 1-855-EZLOTTO and select option 1. If order is placed before 3pm, the Scratchers will arrive the next business day. Game # 1307 Game # 1315 Game # 1324 Game # 1311 SCRATCHERS PRICING Price Point Final Cost per Pack 0 $846 64 $470 76 $282 $2 $188 $1 $235 Game # 1308 Game # 1319 Game # 1303 Game # 1327 Game # 1320 Game # 1306 Game # 1323 Game # 1302 ATTENTION RETAILERS Games may change based on available inventory and rate of sale. * Games selected to be removed are based on statewide sales performance and available inventory levels. Continue to display your best-selling Scratchers for your location. $2 Game # 1314 $2 Game # 1322 $1 Game # 1326 $1 Game # 1318 9

DISPLAY STARTING SEPTEMBER 24 TH OCTOBER 2018 24 BIN GUIDE retailer clerk-facing side 0 Game # 1313 Game # 1317 Game # 1312 Game # 1325 RECOMMENDED SCRATCHERS TO REMOVE* Please return these Scratchers to your Lottery Sales Representative. Utilize Your Featured Game Display for 0 Bonus Play Millions, Grand Crossword, Big Money, and Mystery Crossword. Contact Your Lottery Sales Representative for Display Questions. Game # 1321 Game # 1316 Game # 1329 Game # 1309 Game # 1296 Game # 1311 Game # 1294 SALES TIP Ask your Sales Rep about the options that are best for your store. If more inventory is needed, call 1-855-EZLOTTO and select option 1. If order is placed before 3pm, the Scratchers will arrive the next business day. Game # 1307 Game # 1320 Game # 1308 Game # 1328 $1 Game # 1305 SCRATCHERS PRICING Price Point Final Cost per Pack 0 $846 64 $470 76 $282 $2 $188 $1 $235 Game # 1324 Game # 1319 Game # 1315 Game # 1327 Game # 1303 Game # 1306 Game # 1323 Game # 1302 ATTENTION RETAILERS Games may change based on available inventory and rate of sale. $2 Game # 1314 $2 Game # 1322 $1 Game # 1326 $1 Game # 1318 * Games selected to be removed are based on statewide sales performance and available inventory levels. Continue to display your best-selling Scratchers for your location. customer-facing side 10

LOTTERY S OCTOBER 2018 CHECK-A-TICKET Check-A-Ticket is Here! We re making it easier for your customers to play Lottery. Customers can now check any Scratchers or Draw game ticket with the Check-A-Ticket feature on the CA Lottery Official app. It s fun, quick and convenient! Customers just scan the barcode using the mobile app to find out if they are a winner and how much they won! Happy customers will be returning to your store to collect their winnings! It s as easy as 1-2-3: 1. Download the app 2. Allow camera access to the app 3. Tap Check-A-Ticket in the menu and hold the camera over the Barcode on the front of all Scratchers and Draw games SCAN HERE After using Check-A-Ticket, players can tap 2nd Chance in the menu and scan the code again to enter 2nd Chance weekly and Bonus Draws! Learn about all the features of the CA Lottery Official app at: calottery.com/mobileapp 11

COMING SOON OCTOBER 2018 0 OR 0 LAUNCHES OCT. 22, 2018 TICKET FEATURES: Game #1333 ALL CASH PRIZES Either 0 or 0 All prizes are either 0 or 0 - No free tickets - All prizes are paid by retailer 0 is a Low-Tier Prize - 0 winners will pay automatically when scanned for payment Support Winner Awareness at Your Store - Celebrate winners at your location Post winning tickets to boost sales! 12 Ticket artwork subject to change. Artwork not final and subject to change.

COMING SOON OCTOBER 2018 NOVEMBER GAMES GET READY! YOUR NEXT SET OF SCRATCHERS IS COMING October 22 ND! Ticket artwork subject to change. 13

QUICK REFERENCE GUIDE OCTOBER 2018 SCRATCHERS ORDER SCHEDULE My week (circle yours) orange is A blue is B My LTSS Phone 1.855.EZLOTTO (1.855.395.6886). When prompted, press 1 to order Scratchers! If you call before 3:00 pm, Monday through Friday, your order will usually be shipped out the same day! SEPTEMBER JULY S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 OCTOBER S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 NOVEMBER S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Lottery offices closed (state holiday) new game launch SUCCESSFUL SCRATCHERS SALES CHECKLIST: *See * Placement Guides for which games to replace with new games.* *Remove * and safely store suggested slow sellers and return to your Lottery Sales Representative for credit. *Ask * your Lottery Sales Representative for a featured game display.* *Ask * how to increase your Lottery sales. ** Number of Games *Goal *$ Average Weekly Sales *Goal *Activate and prominently display all new games (see bin guides on pgs. 8-10). Next visit DSR TIPS 14 After game start, some prizes, including top prizes may have been claimed. Product Plan is published twelve times a year in California by The California Lottery, 700 North Tenth Street, Sacramento, CA 95811. Although every effort is made to ensure the accuracy of the information in the Product Plan, mistakes can occur. In the event of any discrepancies, federal law, state law and Lottery rules and regulations prevail. 2018 California Lottery 49,530 8/18

Tip: Use in Scratchers displays. Tip: Use in Scratchers displays. Tip: Use in Scratchers displays. Tip: Use in Scratchers displays.

QUICK REFERENCE GUIDE OCTOBER 2018 FAQ S FOR LOTTERY RETAILERS What do I do if I have a Player who presents a Winning Ticket for $600 or more? If, while validating the ticket, the message Exceeds Cash Limit, File Claim Form appears on the ticket receipt, return the original ticket and ticket receipt to the Player. Instruct the Player to sign the back of the ticket immediately, and give the Player a Winner Claim Form. Instruct the Player to make a copy or take a picture of the ticket and Winner Claim Form for their records. Inform the Player that in order to receive the Prize, the original ticket, along with a Winner Claim Form, must be mailed to the following address: California Lottery 730 North 10th Street Sacramento, CA 95811 Attn: Prize Payments If the Player prefers to hand deliver the winning ticket, inform them to call 1-800-568-8379 and speak with Customer Service. Lottery Customer Service can give the Player directions to the nearest Lottery District Office to claim the Prize. The calottery.com website also provides information for each District Office and a downloadable Winner Claim Form.

QUICK REFERENCE GUIDE OCTOBER 2018 FAQ S FOR LOTTERY RETAILERS What do I do when my terminal is offline/down? If you notice the terminal is not working, give it a few minutes to reboot. If the terminal is still offline/down call IGT at 1-800-666-6695. IGT will instruct you on the correct procedure to bring the terminal back online. If IGT is unavailable or cannot assist you at the moment, call the CA Lottery Retailer Hotline at 1-855-395-6886 and press option 4. You will be directed to the correct representative to assist you. What do I do when I get a message stating ALREADY CASHED? If you get a message stating TICKET ALREADY CASHED AT THIS RETAILER when cashing a ticket, please read the Altura terminal! The screen will show the Retailer number, prize amount, and date of the transaction. If the credit has been issued to your location for that ticket, and you have not already paid the prize, you may pay the player.