Copyright 2009 Aladdin Knowledge Systems Ltd. All rights reserved. All trade and service marks, logos and trade names(collectively, the "Marks")

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2 Copyright 2009 Aladdin Knowledge Systems Ltd. All rights reserved. All trade and service marks, logos and trade names(collectively, the "Marks") mentioned herein, whether registered or no, are proprietary to Aladdin, or other respective owners who have granted Aladdin the right and license to use such Marks and are subject to trademark rights of Aladdin. The information contained in this presentation is protected by international copyright laws. The copyrights are owned by Aladdin or the original creator of the material. The information contained herein is provided to you for informational purposes only, and except and to the extent specifically permitted, no portion of this presentation may be copied, reproduced (or the like), distributed or used in any way whatsoever whether directly or indirectly. In addition to Aladdin s trademarks, logos, content and information, this presentation may contain references to trademarks and/or logos owned by other entities. Aladdin expressly disclaims any proprietary interest in trademarks and/or logos owned by other entities and makes no representation of any association, sponsorship, affiliation, or endorsement with or by the owners of such trademarks and/or logos. This presentation may contain references and use of third party web sites for purposes of providing examples relevant to this course. Aladdin assumes no responsibility and/or liability for any content and/or information contained in such third party web sites. Aladdin further does not endorse the companies or contents of any referenced sites. Aladdin does not assume any responsibility or liability for the accuracy of the information contained in this presentation. The information contained in this presentation is provided "as is" and does not constitute a warranty of any kind, either express or implied. Aladdin disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Date of Publication: January 2009 Last update: Sunday, January 25, 2009

3 Contacting SafeWord Support If you have any questions about SafeWord, contact your local reseller or the Aladdin technical support team: Region Contact All the world WEALADDIN Website

4 Table of Contents Introduction... 6 System Prerequisites... 6 Activate... 7 SafeWord 2008 Activation... 7 SafeWord Remote Access Activation... 7 SafeWord Premier Access Activation... 7 Application Automatic Activation... 8 Manual activation... 18

5 Introduction Aladdin is committed to providing a new and enhanced range of SafeWord and other Authentication solutions, with superior support services. Now integrated into Aladdin s partner/customer portal, partners and customers can enjoy smooth activation of SafeWord products. To ensure a seamless transition for current SafeWord customers and ease of activation for new SafeWord customers, we have provided this step by step guide to describe how to activate your SafeWord products. The activation process is an integral part of SafeWord deployment. SafeWord customers are advised to update their activations in order to benefit from the extensive range of services that Aladdin has. This document describes how to perform activation of the SafeWord products. System Prerequisites Successful SafeWord product installation & update Please follow the instructions in the relevant installation guide when installing SafeWord products. Make sure that the product is updated with the latest product updates, using the auto-update mechanism. Network connection Network connection is required for the activation process. Server platform Activation process if available for SafeWord products installed on Windows server 2003 / 2008, with Active Directory Users and Computers installed. Register to Aladdin portal You must register on the Aladdin portal After completing registration, log on to the portal before starting the activation process.

6 Activate This document describes the activation process for the following SafeWord products: SafeWord 2008 SafeWord Premier Access SafeWord Remote Access The SafeWord product kit contains: software installation CD, SafeWord tokens, activation serial number and token group ID. The token group ID allows you to download the token data records. The activation serial number is required to download the activation key file. The activation can be performed in automatic and manual modes. Automatic activation is done from the SafeWord software. Manual activation is done using the portal. The manual activation is available for all the SafeWord products. The automatic activation is available only for SafeWord 2008 and SafeWord Remote Access for Windows. SafeWord 2008 Activation Can be activated using Automatic activation or Manual activation. SafeWord Remote Access Activation SafeWord Remote Acccess for Windows can be activated using Automatic activation or Manual activation. For Solaris use Manual Activation. SafeWord Premier Access Activation Can be activated using Manual Activation.

7 Application Automatic Activation 1. Start the SafeWord activation process To start the online activation process, on the SafeWord installation server, go to Start -> Program-> Aladdin -> SafeWord -> Active Directory Users and Computer. Figure 1 Active Directory Users and Computers

8 Enter the SafeWord administrator User name and Password in the administrator authentication dialog box: Figure 2 SafeWord Administrator Authentication

9 First create a RCR file, right click on the SafeWord schema and select the Support menu item. Figure 3 SafeWord Support menu Chose save option Figure 4 SafeWord Support Information Center

10 Save the RCR.TXT file Figure 5 Save RCR file

11 Right click on the SafeWord schema and select the Activate Product menu item: Figure 6 Activate Product menu

12 2. Enter activation and product info Login to the Aladdin portal, using the username and password received in the during the registration process. Figure 7 Aladdin portal login

Token Group ID example: TKXX-XXXX-XXXX-XXXX Figure

13 Insert the Activation Serial and the token group ID. Activation serial example: NSXX-XXXX-XXXX-XXXX Token Group ID example: TKXX-XXXX-XXXX-XXXX Figure 8 Download activation file Figure 9 Product information

14 Press broswe option Go to the RCR.TXT file location mark the file then press open Figure 10 Save RCR file

15 3. Submit Activation Scroll down to the bottom of the page and press Submit. Wait until the activation and authentication process is finished, and press OK. Figure 11 Submit Activation

16 4. Verify successful activation Verify that the activation process for the provided serial number and token group ID completed successfully. Figure 12 Activation Complete Verify that the activation file key.activated.html is located on the SafeWord server: %SafeWordInstallDir%\SERVERS \adminserver\activation. If the activation file exists, the installation has finished successfully. Otherwise, use manual activation.

17 Manual activation 1. Create RCR.txt file On the SafeWord installation server, go to Start -> Program-> Aladdin -> SafeWord -> SafeWord 2008 Management Console. Login to the Admin Server (default user name Administrator default password Administrator) Figure 13 SafeWord 2008 Management Console

18 Select Configuration Support Figure 14 Support Click on Save and save to a temp directory. Figure 15 save support file (RCR.txt)

19 2. Login to the Aladdin Portal Login to the Aladdin portal, using the username and password received in the during the registration process. Figure 16 Aladdin portal login

20 Click the SafeWord Activation link. Figure 17 Activation Link Enter the serial number of the product and click Continue. Figure 18 Enter Serial Number

Activation serial example: NSXX-XXXX-XXXX-XXXX Token Group ID

21 3. Fill activation and product info Check that the Activation Serial is current and insert the token group ID. Activation serial example: NSXX-XXXX-XXXX-XXXX Token Group ID example: TKXX-XXXX-XXXX-XXXX Figure 19 Download activation file Figure 20 Product information

22 4. Submit Activation Scroll down to the bottom of the page and press Submit. Verify that the activation process for the provided serial number and token group ID completed successfully. Figure 21 Activation Complete

23 5. Save activation file Right click on the complete page, and select Save Target As to store the zip file with the activation data. Figure 22 Save Target As. Figure 23 Save Activation File

$Save the activation file to the directory: %SafeWordInstallDir%\SERVERS\AdminServer\activation Note: the activation file is inside the Zip file; open it to obtain your serial number. 6.$

24 Save the activation file to the directory: %SafeWordInstallDir%\SERVERS\AdminServer\activation Note: the activation file is inside the Zip file; open it to obtain your serial number. 6. Restart Safeword Server Service Start the Computer Management, services and applications wizard on the SafeWord server. To start the wizard, go to Start ->Run and write services.msc Figure 24 Run Sevices.msc

25 Now restart the SafeWord Administration Server service. Figure 25 Safeword Administrator Server

$html in the following folder: %SafeWordInstallDir%\SERVERS\AdminServer\activation Figure 26 Verfiy Installation The installation has completed successfully.$

26 7. Verify successful installation Check that the file key.html has changed to key.activated.html in the following folder: %SafeWordInstallDir%\SERVERS\AdminServer\activation Figure 26 Verfiy Installation The installation has completed successfully. For any problem during the activation process contact the SafeWord support team.

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