Dispatch Beyond Boundaries

Transcription

1 Dispatch Beyond Boundaries How Avtec and AT&T Are Transforming the Energy Communications Landscape The Webinar Will Begin Shortly

2 Dispatch Beyond Boundaries How Avtec and AT&T Are Transforming the Energy Communications Landscape

3 Housekeeping Items We ll be recording the webinar for future on-demand access. An will be sent to all registrants with a link to access the recording. Please post questions for the speakers in the chat area 3

4 4 About Our Collaboration

5 Webinar s Speakers Christian Crowe AT&T Mobile Field Solutions Consultant Manager Kevin Sumrell Avtec Vice President of Sales, Energy Markets 5

6 Enhanced Command & Control (Augmenting C&C with AT&T s Enhanced Push-ToTalk)

7 Helping Solve Communication Challenges Even the Best LMR Systems Have Limitations: Limited Mobility/Coverage Fixed Channel Capacity Redundancy Lifecycle Maintenance/End of Life Security Interoperability Complexities and Expenses Migration Difficulties Operational Expenses Staff Competencies 7

8 Energy Market LMR Paradigm Shift LMR communications have historically been focused on a specific group of field personnel, Dedicated infrastructure has a recurring cost, adding subscribers or repeaters increases overhead, Device cost and system capacity have prohibited increased participation and access, LMR has it s boundaries, depending on geography, terrain, tower locations, etc. System expansion is complex, new towers, network connectivity, microwave, civil work, etc., New spectrum is ever more challenging, Devices serve a single function, in a multi-tasking world. But, every Utility will tell you the LMR system is there when we need it! 8

9 Poll To what extent is your agency/company using PTT over Cellular today? 9

10 Multitude of Voice Communication Choices 10 Digital Mobile Radio ICOM IDAS Kenwood NEXEDGE Motorola IP Site Connect Motorola Linked Capacity Plus Motorola Connect Plus Motorola Capacity MAX Simoco DMR Tier III Tait DMR Tier II/III Leonardo (Selex) Tier II/III PTT over Cellular AT&T Enhanced PTT *Sprint Direct Connect Kodiak InstaPoC *Wireless Legacy Radio Conventional Analog Serial Controlled Mobile Radios SmartNet/SmartZone EDACs/Opensky P25 (CSSI / DFSI) Airbus DS P25 CSSI Etherstack P25 CSSI Tait P25 DFSI & CSSI Motorola P25 CSSI Harris P25 CSSI Codan P25 DFSI Traditional Telephony RIC-M DFSI (ASTRO P25) POTS (Plain Old Telephone) ARD s (Ringdowns) T1-PRI E&M SIP-based IP Telephony Avaya Aura Communications Manager Cisco Unified Communications Manager NEC Universe

11 Leveraging Integrated Layers of Communications Emerging as daily use tool for typical business, Lower cost of entry increasing adoption for access/use, Nationwide AT&T Dispatch Network Primary, day-to-day communications both group and private calls. 11 Coverage density makes more reliable in many areas Critical switching, load distribution/balancing and storm response events, Backup to cellular when major power disruptions occur IP Based Dispatch Network Land Mobile Radio Systems Core of Dispatch Communications Critical, event based Communications.

12 Poll How familiar were you with integration of PTT over Cellular into a Dispatch Console system? 12

13 Convergence of Critical Communications The Dispatch Console System A Highly Scalable and Extensible Tool for Business and Mission Critical Communications Integrating Advanced Radio, Enhanced Telephony, Intercom, Location Services, Text Highly Configurable and Portable User Interface Providing Complete Access From Anywhere Designed to operate 24x7x365 with no downtime 13

14 Common Dispatch Functions Voice Dispatch (Individual & Group/Channel Communications) Telephone Line Inbound/Outbound Calling Call Queuing and Auto-Answer/Hold Simul-Select (Simultaneously Transmit on Multiple Technologies to Multiple Groups/Channels) Patching/Conferencing: Groups/Channels, Individuals, PSTN, Cell Activity Logging/Auditing Voice Recording (Instant Recall and Archival Logging) Emergency Call Management Alert Tone Generation Video Monitoring and Facility Control Inter Console Communication Now Extended to Include AT&T s National Dispatch Service 14

15 We re Listening to our Customers Convergence of Technologies LMR, Telephony and Broadband Stay agnostic enabling BYOD Voice, Video, Data & Messaging Consolidation of Workforces Dispatch Operations Centers and/or Functions Standards Based Solutions P25 CSSI, DMR AIS, SIP Resiliency & Flexibility Corporate Network Compliance, Geo-Diverse Redundancy, Anywhere Access Productivity Awareness & Collaboration 15

16 Operational Use Case Examples Federal, State & Local Public Safety Manufacturing Healthcare Higher Education Transportation Hospitality, Gaming, Events 16

17 Three State Electric/Gas Utility Example Three separate dispatch systems, Three unique LMR systems, Multiple and varying business units within each state, ESCC 9 Positions Scout Verint IP Admin Recorder ESCCC LAN Verint Selex DMR MCC Data Room Recorder Wireline 22 Positions Outposts Qty-33 MCC LAN Outposts Qty-9 (17 Ports) ARD s SIP BCC Data Room Selex DMR System DMR Control Station Radios-Qty 9 DMR Control Station Radios -Qty 9 Cisco T1 Gateway FXO VPGate 1A UCM Gateways Outposts (17 Ports) Cisco T1 Gateway UCM VPGate 1A Admin BCC Selex DMR Verint Wireline Recorder 9 Positions BCC LAN VPGate 1B IBCC BCC Gas 5 Positions CSD - 4 Positions Corporate WAN Scout Console 1 Position Corporate WAN BCC EVAC Positions 4 Positions SOC PSC PSC Backup 10 Positions 9 Positions Verint Recorder Verint Recorder EVAC Data Room One Company BCC LAN AT&T EPTT spans all three states, enabling territory wide, consistent, and easily accessible communication 5 Positions MCC Gas 5 Positions Verint Recorder SOC LAN PSC LAN PSC LAN MCC LAN PRU LAN UCM Cisco T1 Gateway VPGate 1B UCM VPGate 2A METER GAS 7 Positions 6 Positions EOC1 LAN GAS LAN Outposts (5 Ports) DMR Control Station Radios Qty 5 Cisco T1 Gateway Backup EOC1 Backup EOC2 Backup EOC3 4 Positions 4 Positions 4 Positions EOC2 LAN EOC3 LAN Scout Console 1 Position SOC SOC Data Room MPT1327 West SOC LAN Outposts Qty-62 FXO Gateways 30 Positions SOC LAN ARD s Remote/Portable 4 Positions Verint IP Scout Recorder Admin SIP UCM VPGate6 VPGate1 MEOC LAN Cisco T1 Gateway AT&T EPTT MAIN EOC West EOC SOC 8 Positions UCM VPGate 2B Corporate WAN PRU Backup Cisco T1 Gateway EVAC LAN METER LAN BCC LAN SIP MCC ESCC Data Room

18 Your Top 10 C&C Challenges Solved Mobility/Coverage greatly enhanced Channel capacity increased through offloading Redundancy through a System of Systems Fixed Capabilities Broadband Devices Lifecycle Maintenance/End of Life Ever-greening Security is Built-in Interoperability is a Natural Byproduct Complexities and Expenses Reduced Productivity Improvements Improved Disaster Preparedness & Management 18

19 Next Generation Push-to-Talk Communications AT&T Enhanced Push-to-Talk Christian Crowe, Mobile Field Solutions Consultant Manager September 26, AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

20 Introductions Market Trends AGENDA AT&T Enhanced Push-to-Talk Solution LTE To LMR Interoperability Q/A AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

21 Presentation title here edit on Slide Master A shifting technology roadmap + + = Narrowband Broadband Cellular AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

22 Presentation title here edit on Slide Master What are the key factors driving LMR augmentation? Increase in the number of PTT communications users Demand for broadband data applications Cost of maintaining legacy LMR/PMR equipment and infrastructure Communication cost reduction initiatives Cost of LMR/PMR radios Future proofing frontline worker communications solutions Changing organizational structure Fragmentation of communications technologies Source: VDC Research 0% 10% 20% 30% 40% 50% 60% AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

23 Poll For interoperability between your LMR network and PoC network, what solution have you taken or will be taking? 23

24 Presentation title here edit on Slide Master What does PTT on LTE deliver? Expansion of coverage & capacity + = Reduced complexity End of life Lower TCO via augmentation AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

25 Presentation title here edit on Slide Master AT&T Enhanced Push-to-Talk features Superior user experience Broad portfolio Integrated Dispatch Corporate Admin Tool (CAT) Interoperability & network Sub-second latency Fast call setup times View real-time presence/status of your users 1000 contacts / 250 users per talkgroup/100 talkgroups Supervisory override functionality Talkgroup Scanning QoS (DTM) Widest range of devices including rugged/ non-rugged Android, Apple ios 4G LTE Feature Phones, and Intrinsically Safe Devices Android & ios Tablets Non-voice, Wi-Fi Devices Cross Carrier Instant Alerts, Voice Dispatch, Monitor Talk Group Scanning Locate Fleet Members Record Conversations 1-to-1; One-to-Many; One-Way Group Call Presence & Status Ad-hoc reporting, History logs Broadcast Calling User-friendly CAT Flexible Control Supports large contact lists & talk groups Web Browser Simplicity Lockdown & Manage AT&T EPTT Devices & Apps Real-Time Sync Mobile broadband data capabilities over nationwide 4G LTE, 4G HSPA+, 3G, and Wi-Fi network AES 256 FIPS Donor Interop IP Interop CSSI RoIP & ISSI AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

26 Presentation title here edit on Slide Master AT&T Enhanced Push-to-Talk ecosystem Standards based interoperability and APIs LMR interoperability Web APIs Mobile APIs Integrated solutions Mobile Resource Management including AT&T Fleet Complete and AT&T Workforce Manager AT&T Dynamic Traffic Management Integrated Dispatch Devices and accessories Rugged, non-rugged and intrinsically safe Feature phones, smartphones, mobile computers and tablets Accessories for every device type and work need Interoperability and APIs Accessories Mobile APIs Wearables LMR / PMR Interop Vehicle & Mobile Web APIs Desktop & Dispatch Dynamic Traffic Management AT&T Enhanced Push-to-Talk ecosystem Feature Phone Smartphone Mobile Resource Management Integrated Dispatch Console Mobile Computer Tablet Integrated solutions Devices AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

27 How it works? Presentation title here edit on Slide Master Managed LTE LMR interoperability 0 Highly secure IP Cloud Enhanced Push-to-Talk Customer LMR Network Customer premises AVTEC Console AT&T VPN AT&T network AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

28 Poll What kind of radio system do you have in place today? 28

29 Presentation title here edit on Slide Master The AT&T solution LTE LMR interoperability includes EPTT Client EPTT Device EPTT Service AT&T Dynamic Traffic Management Wireline Service for Interoperability (IP backhaul) Interoperability Gateway Accessory & Hardware Ecosystem End to End Managed Network Services End to End Solution Support We are the only provider offering a totally Integrated & managed offering. Other carriers or solution providers must piece together a solution AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

30 Presentation title here edit on Slide Master 2016 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

31 Christian Crowe, Mobile Field Solutions Consultant Manager, AT&T Kevin Sumrell, Vice President of Sales, Energy Markets, Avtec 31