INSTALLATION AND OPERATING INSTRUCTION MANUAL

Transcription

1 TYPE OF EXHIBIT: FCC PART: MANUFACTURER: MODELS: TYPE OF UNIT: FCC ID: INSTALLATION AND OPERATING INSTRUCTION MANUAL (c)(3) RITRON, INC. 505 West Carmel Drive Carmel, IN RQA-451, RQT-451 UHF-FM Voice Message Transmitter AIERIT DATE: January 14, 2011 Included in this exhibit are draft copies of the User Manual for RITRON Models RQT-451 and RQA-451 UHF-FM Voice Message Transmitters. These manuals provide the end user with installation and operating instructions. Signed: Michael A. Pickard - Project Engineer RQT-451_UserMan.pdf

2 Quick Talk TM Wireless Voice Monitor & Alarm Owner s Manual PRELIMINARY CONSTRUCTION FACTORIES WAREHOUSES FARMS UTILITIES AIRPORTS RETAIL STORES SECURITY LAW ENFORCEMENT SHIPPING APARTMENTS SPORTS HOTELS RESTAURANTS SCHOOLS TRANSPORTATION Ritron Publication Rev. A Ritron, Inc. All rights reserved. Ritron, Patriot, Jobcom, OutPost, GateGuard, Quiet Call and Quick Assist are registered trademarks of Ritron, Inc. Quick Talk, Liberty and RadioNexus are trademarks of Ritron, Inc. Call 800-USA-1-USA for the right Wireless Solutions to your communication needs. P.O. Box 1998 Carmel, Indiana USA Phone: ; 800-USA-1-USA ( ) Fax: ritron@ritron.com

3 TABLE OF CONTENTS... Description Page Accessories for Quick Talk TM... ii What this Manual Covers... ii Important Safety Information... ii About the Quick Talk TM Wireless Voice Monitor & Alarm General Information...1 Quick Talk TM Models and Frequencies...1 Please Note the Following with Regard to RF Exposure for this Product...1 Quick Talk TM Wireless Voice Alarm Reporter Features Basic Features...2 Advanced Features...2 Frequently Asked Questions about Quick Talk TM Programming...2 Identification of Quick Talk TM Controls and Connectors...3 FIG-1: Controls & Connectors...3 Quick Talk TM Programming Features...4 Description...4 Frequency Table...4 Transmit Frequency...4 QC or DQC...4 DQC Invert...4 TX Alert Tone...4 Compand...5 Input Type...5 Input Operation...5 Message Repeat...6 Quick Talk TM Default Programming...6 Programming Your Quick Talk TM Transmitter Frequency and Tone...7 Table 1: MURS model radios only...7 Table 2: VHF Business band models...7 Table 3: UHF Business band models...7 Table 4: Quiet Call Tone s...8 Table 5: Digital Quiet Call s...8 Recording Your Quick Talk TM Voice Messages...9 Number of Inputs...9 Message Delay on TX...9 Input Messages...9 Low Battery Message...9 Power Fail Message...9 Location Message...9 To Record Your Quick Talk TM Voice Messages...9 Test Your Quick Talk TM Programming...10 Installing the Quick Talk TM...11 Care and Maintenance...11 Test Your Switch s Open and Closed Conditions...12 Record Custom Voice Messages for Your Switch Conditions...12 Setting Battery Saver Options...12 Automatic Low Battery Alert Message...13 Connecting an External +12 VDC Power Supply...13 Solar Panels for Operating & Charging Rechargeable Batteries.13 Adding a 2nd Switch to Disable the Quick Talk TM Transmitter...13 Monitor 4-20mA Sensor Current Loop with Quick Talk TM Analog Input...14 Ritron, Inc. Limited Warranty...15 ACCESSORIES FOR QUICK TALK TM... These replacement and optional items are available from Ritron and its authorized dealers. Item Description AFB-1545 Standard 16 in. Flexible Whip Antenna RAM-1545 Magnetic-Mount Antenna wi 20 ft. of Cable and a BNC Connector WHAT THIS MANUAL COVERS... This manual covers basic operation of the Quick Talk TM Wireless Voice Monitor and Alarm. For most applications, this is all the information you will need. More complex features of Quick Talk TM are explained in the Advanced Features Section of this manual. IMPORTANT SAFETY INFORMATION... NOTICE: The Quick Talk TM should not be used to report conditions relating to safety of life or property. To reduce the risk of fire, electric shock or personal injury, follow these basic safety instructions when using this unit. 1. Read and follow all instructions. 2. Remove power from the unit before cleaning. Do not use liquid or aerosol cleaners. 3. Use only Ritron approved power sources for the unit. 4. During thunderstorms, avoid contact with this unit and any external antenna system or wiring. 5. The Quick Talk TM switch and external power terminals are connected internally to the antenna connector. If the Quick Talk TM switch or power supply terminals contact high voltage, a hazardous condition may exist in that contacting the antenna could prove injurious or even fatal. 6. In general, the switches you connect to the Quick Talk TM are to be independent dry contact switches, and not part of any other live electrical circuit 7. If you are unsure whether your installation will be safe, contact an experienced electrician or electronics technician. For assistance, call RITRON at , or go to ii 0

4 ABOUT THE QUICK TALK TM WIRELESS VOICE MONITOR & ALARM... General Information The Quick TaIk TM is a wireless radio transmitter that reports changes in the status of switches by transmitting user-recorded voice messages to two-way mobile, portable or base station radios. Quick Talk TM transmits your voice message when the switch change occurs, and at intervals you select. Because you provide and connect the switches, your Quick Talk TM units can report on the status of intrusion, tampering, equipment malfunction, liquid levels, machinery, pressure, temperature, power, smoke or leakage. The Quick Talk TM is easily programmed to transmit on either an existing or a new radio frequency, with the most popular sub-audible coded squelch formats, such as Quiet Call or Digital Quiet Call TM. This enables all your personnel with JOBCOM, PATRIOT, or equivalent two- way radios to hear the voice messages instantly, and to be advised of the current condition of each monitored location or device. Quick Talk TM is housed in a weather-resistant enclosure, so it can be installed in a wide variety of indoor and outdoor locations. Because six internal AA Alkaline batteries will power the unit for about a year, Quick Talk TM does not require AC line power. Quick Talk TM Models and Frequencies There are three Quick Talk TM models, one for each of the most popular professional radio communications bands. The model number appears on a label on the front of the case, and on a second label inside the case. MODEL BAND FREQUENCY RANGE RQT-151 VHF-FM 150 to 165 MHz RQT-151M VHF-FM , , , , MHz RQT-451 UHF-FM 450 to 470 MHz Ritron manufactures mobile, portable and base station two-way radios and repeaters for use with Quick Talk TM. Ritron pioneered the use of Color Dots on radios to identify frequencies. Factory-programmed, default Quick Talk TM frequencies are: Red Dot = MHz for RQT-151 Green Dot = MHz for RQT-151M Blue Star = MHz for RQT-451 See page 4 for instructions on changing the Quick Talk TM transmit frequency to match an existing radio system. PLEASE NOTE THE FOLLOWING WITH REGARD TO RF EXPOSURE FOR THIS PRODUCT... EXPOSURE TO RADIO FREQUENCY ENERGY: RQA-151, RQA-151M, RQA-451: This product generates radio frequency (RF) energy when the button on the front of the unit is depressed. This product has been evaluated for compliance with the maximum permissible exposure limits for RF energy at the maximum power rating of the unit when using antennas available from RITRON. RQT-151, RQT-151M, RQT-451: This product generates radio frequency (RF) energy when the state of any of the four inputs has been changed. This product has been evaluated for compliance with the maximum permissible exposure limits for RF energy at the maximum power rating of the unit when using antennas available from RITRON. For both the AFB-1545 and the standard internal antennas, at the 20 cm (7.9 inches) minimum expected separation distance and greater, the maximum RF exposure is well below the General Population / Uncontrolled limits. Antennas other than those available from RITRON have not been tested for compliance and may or may not meet the exposure limits at the distances given. Higher gain antennas are capable of generating higher fields in the strongest part of their field and would, therefore, require a greater separation from the antenna. This product is not to be used by the general public in an uncontrolled environment unless compliance with the Uncontrolled / General Population limits for RF exposure can be assured. To limit exposure to RF energy to levels below the limit, please observe the following: Use only the antenna(s) available from RITRON for these models. DO NOT operate the radio without an antenna. DO NOT activate the transmitter when not actually wishing to transmit. These radios transmit recorded messages of a pre-determined length to prevent continuous transmit times. When transmitting, make certain that the distance limits for the particular model in use are observed. DO NOT allow children to operate the radio. When used as directed, this series of radios is designed to comply with the FCC s RF exposure limits for Uncontrolled/General Population. In addition, they are designed to comply with the following Standards and Guidelines: United States Federal Communications Commission, of Federal Regulations; 47 CFR 2 sub-part J. American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C Institute of Electrical and Electronic Engineers (IEEE) C Edition. Copyright Telecommunications Industry Association For assistance, call RITRON at , or go to 1

5 QUICK TALK TM WIRELESS VOICE ALARM REPORTER FEATURES... Basic Features: Internal radio transmitter (separate VHF and UHF models). User-recorded voice messages; total recording time of 30 seconds. Connection to user-supplied switches. Included external antenna. Typical range of 1/2 mile. Longer range is possible using an optional antenna. Weather-resistant (not waterproof nor immersible) enclosure. Internal battery holder for six (6) AA Alkaline cells. Companded Audio Selectable. Optional External 12 VDC power supply with battery back-up. Connection and use of an external 12 Volt DC power supply. Typical operating battery life of 1 year. Automatic low battery message. Limited One-year Factory Warranty. The following are programmable features: - Transmit Frequency; - Tone d Squelch Encoder (Quiet Call Interference Eliminator); - Digital d Squelch Encoder (Digital Quiet CaII TM Interference Eliminator); - Message transmission schedules and limits. Advanced Features: Use of multiple (4) switch inputs for messages Analog voltage (or 4-20 ma loop) inputs Multiple location identification messages Terminated alarm loop inputs Use of solar power panels to operate and charge internal NiCad batteries Enabling and disabling the low battery or external power failure messages Battery saver options FREQUENTLY ASKED QUESTIONS ABOUT QUICK TALK TM PROGRAMMING... Do I have to program my Quick Talk TM? You may not need to program your Quick Talk TM at all. If you purchased a Quick Talk TM that is factoryprogrammed to your radio system frequency (check the Color Dots on your radios and the Quick Talk TM ), and you do not use a form of Quiet Call coded squelch, you can connect your switch to the colorcoded Switch #1 wires on the hook-up cable, install the batteries, and start using Quick Talk TM. The factory default voice messages are Switch Open and Switch Closed. Otherwise, read this manual, and then program your Quick Talk TM. Do I need to program every feature? In many cases, no. The factory pre-programmed settings, explained in the instructions, may meet many of your needs. How do I program my Quick Talk TM? Quick Talk TM is programmed using RITRON programming software and a PC computer. What if I don t find what I need in this manual? Call Ritron; we will be glad to help you. For most applications, this manual should cover everything you will need to know. However, the Quick Talk TM has more capabilities and features than described here. Contact us at Ritron; we can make Quick Talk TM do just about anything. Will it harm the Quick Talk TM if I program it improperly? No; however, you may need to erase all programming and start over; see page 10 to do this. Feel free to experiment with the various features and possible configurations. Can my settings or messages get lost or erased if the battery runs down, or if my Quick Talk TM is disconnected? No. The settings and voice messages you enter are stored in special electronic memory devices in the Quick Talk TM that do not require power to hold the information. This means that if the batteries run down or if you remove them, you will not need to reprogram the unit. All your settings and messages will be there for you when you install fresh batteries. What if I need more range? To increase the range of your Quick Talk TM transmissions, we suggest you first relocate the unit. Depending on the type of switch and wiring, you may use several hundred feet of wiring to connect the switch this allows installation of the Quick Talk TM and it s attached antenna for the best range, at an unobstructed and elevated position. Also, Ritron offers several optional high gain antennas. And, Ritron can provide a radio repeater to increase the range not only for your Quick Talk TM, but also for your entire radio system. For assistance, call RITRON at , or go to 2

6 IDENTIFICATION OF QUICK TALK TM CONTROLS AND CONNECTIONS... 1 Battery Holder The battery holder accommodates the six (6) standard AA alkaline cells required to power the Quick Talk TM. NOTE: Always install a fresh set of alkaline batteries before programming the unit. 2 BNC Antenna Connector The antenna radiates radio signals. Before using Quick Talk TM, make sure the antenna is fastened securely to this connector on the front of the radio. 3 SMB Antenna Connector This connects the front-panel, BNC antenna connector to the radio printed circuit board. 4 External Audio Input Allows input to the Quick Talk TM voice recorder from an external audio source, such as the Line Out audio from your computer. 5 Microphone Microphone for recording voice messages. 6 USB Programming Connector Connects the Quick Talk TM to the USB port on your computer for programming. 7 Record Button Press this button to initiate voice recording. 8 External Hook-up Cable A 10-conductor cable for connection of external power supply and up to four (4) switch inputs. 9 Watertight Strain Relief Cable Fitting The cable to your external switches passes through this fitting. When the strain relief fitting is used with recommended cable sizes, it provides a water- resistant enclosure. Do not overtighten this fitting. NOTES: Use Radio Shack Telephone Station Wire, 6- conductor, solid 24-AWG In-wall Type CM, Cat. No , or equivalent size round cable ( diameter). If you cannot find suitable wire, call Ritron at External Hook-up Connector A 10-position connector for the external hookup cable. 11 Battery Connector In-line connector between the printed circuit board and the battery holder. IMPORTANT: Do not remove any other fasteners or further disassemble the Quick Talk TM unit; doing so risks damage to the unit and could void the manufacturer s warranty. FIG-1: CONTROLS & CONNECTIONS For assistance, call RITRON at , or go to 3

7 QUICK TALK TM PROGRAMMABLE FEATURES... The Quick Talk TM features four (4) separate inputs that can each be programmed with unique voice messages and attributes. All programming is accomplished with the RITRON RQA/RQT PC Programmer software available at The programmer software requires Window XP or greater, and a PC computer with a USB port. The original factory-programmed transmitter frequency of your Quick Talk TM is marked on the outside of the shipping box. QC or DQC Select from a list of QC and DQC s to transmit subaudible squelch tones for interference elimination. The Quick Talk TM radio transmitter is compatible with two standard communications industry sub-audible signaling formats: QC (Quiet Call Interference Eliminator), and DQC (Digital Quiet Call TM Interference Eliminator). Both Quiet Call formats unlock receivers programmed to require these codes -- they screen out interference from other radio systems operating on your same transmit frequency. Description Enter a brief description (35 characters or less) of the Input function or the recorded message. This can be useful when reading out the Quick Talk TM programming at a later date, or when saving a programming profile for use with other radios. Frequency Table # To match other RITRON radios, the owner can select from a table of transmit frequencies. Simply read-out the Frequency of your RITRON portable, mobile or base radio and enter the same code when programming the Quick Talk TM. Transmit Frequency Once you have selected a Frequency the actual transmit frequency will appear here. If your operating frequency does not appear on the Frequency list, a licensed radio service technician will be able to enter other frequencies within the radio s operating band. To identify your assigned frequency: Read-out the Frequency of the RITRON radio you intend to use with the Quick Talk TM. Check for a corresponding color dot on the radio you intend to use with the Quick Talk TM. Locate a label identifying the receiver frequency in megahertz (MHz). Your assigned frequency is shown on your FCC Station License. Call your radio dealer or Ritron for help if you cannot determine your radio s receiver frequency. QC Quiet Call is Ritron s trade name for what the communications industry calls sub-audible (below the range of human hearing) tone squelch, or CTCSS (Continuous Tone d Subaudible Squelch). Other radio manufacturers use different tradenames for essentially the same system. You may program a specific QC code into your Quick Talk TM to transmit with the voice messages, which will unlock the receivers in your radio system. DQC Digital Quiet Call TM is Ritron s digital coded squelch, and works the same as QC, except it is a digital code that is transmitted with the voice messages. To identify your QC or DQC tone: Read-out the Tone of the RITRON radio you intend to use with the Quick Talk TM. Refer to your radio manual. Contact your radio dealer or Ritron if you are unsure about this issue. DQC Invert The DQC Digital Quiet Call TM code can be inverted for systems that require inversion. TX Alert Tone The RQT can transmit an alert tone before and after each voice message transmission. For assistance, call RITRON at , or go to 4

8 Compand Some two-way radios have a feature referred to as companding. It is a way of eliminating background hiss or noise, making the radio sound clearer. Companding is a combination of audio compression in the transmitter and audio expanding in the receiver. The Quick Talk TM can be programmed for audio compression. To determine if your existing 2-way radios are using the Companding feature, you can check the radio s User Manual, contact your radio dealer, or call Ritron for help. Terminated Alarm Input - This mode is useful in security alarm applications, where the Secure (Good) condition is a range of voltages. Any voltage above or below this range represents an Alarm (Bad) condition. See Fig 10. The Secure condition is the range of voltage between the High and Low Threshold Setpoints. The input OPEN message is activated in this range. Voltage above High Threshold Setpoint, or below Low Threshold Setpoint activates the input CLOSED message. If you are unable to determine if your portable radio uses the companding feature, we suggest the following: 1. Leave the radio in the factory default setting with no companding. 2. Activate the transmitter of the Quick Talk TM and listen to the message from your portable radio. If the received audio is acceptable, you should not need to set the Quick Talk TM for companding. Input Type Each input can be programmed for one of the three (3) basic types of Input operation. Contact Closure Is used when a switch closure is connected to the input. Analog Input Voltages above the High Threshold Setpoint cause the Input OPEN message to transmit. Voltages below the Low Threshold Setpoint cause the Input CLOSED message to transmit. The dead zone an area of hysteresis provided by the difference between High and Low Threshold Setpoints prevents unwanted messages caused by noise or minor signal changes. See Fig 9. When the input is in CLOSED condition, a change to OPEN condition occurs only when the signal exceeds the High Threshold Setpoint. Similarly, when the input is in OPEN condition, the change to CLOSED condition occurs only when the signal is less than the Low Threshold Setpoint. Analog Setpoints - The HIGH and LOW Threshold Setpoints used when the Input is set to Analog Input mode or Terminated Alarm Input mode can be programmed to any DC voltage between 0-5 VDC. The Analog Setpoints have no effect when the Input is set to Contact Closure mode. Input Operation Normal operation transmits a message each time a changed condition is detected. Debounce Mode - is an option specifying that the switch must remain in it s changed condition for the programmed debounce time before generating a message for the changed condition. Example: A sensor is used to detect a car in a No Parking zone. Since it is undesirable for a message to be generated by normal traffic through the No Parking zone, a five-minute Debounce is used. Only if the sensor is activated for a full five minutes will the car illegally parked message be transmitted. Holdoff Mode - option transmits messages immediately upon a change of switch condition, and will hold off a message indicating further change for the programmed holdoff time. Example: A Quick Talk TM is used as a gate doorbell. It is practical for the message to be transmitted immediately, and also desirable to have a one-minute holdoff before the same message is re-sent, even if the button is pushed repeatedly. Debounce / Holdoff Time specifies the debounce time or holdoff time described above. This time is programmed independently for the OPEN and CLOSED conditions. For assistance, call RITRON at , or go to 5

9 Latching Input Mode - Use the Quick Talk TM Latching Input mode if repeated transmissions are desired with a momentary switch (i.e. a push-button). The latching effect maintains message repeats after the momentary switch change has ended. Example: To use a Quick Talk TM in a paint department, you want it to re-transmit a message several times after a Press for Help push-button is pressed. With the Quick Talk TM set to Latching Input mode, release of the push-button is ignored and the message is retransmitted as scheduled. Message Repeat Repeat Message on each transmission Your recorded voice message can be programmed to repeat from one time to nine times on each Quick Talk TM radio transmission, depending on how you program this feature. More urgent messages may have more phrase repeats. Example: You recorded the message Pump Motor Hot, then programmed Quick Talk TM to repeat the phrase two (2) times in each transmission. In this case, activating the switch results in the Quick Talk TM transmitting:...beep. Pump motor hot. Pump motor hot. beep... The beginning and ending beeps are added automatically to attract attention to Quick Talk TM transmissions. Repeat Message with multiple transmissions You can set a limit to the number of times the message will be transmitted at the scheduled intervals. Example: Suppose you have a vehicle detector switch that closes when it detects a vehicle at the delivery door of your building. Your recorded message might then be Vehicle at Delivery Door. You may want this message to be transmitted every two minutes for approximately a quarter hour after a vehicle is detected, then to stop transmitting until the vehicle is moved. In this case, you would program the message Wait Time for every two minutes, and set the Message Limit to 8, as described here. When a vehicle arrives, the switch closes and the message is transmitted every 2 minutes until it has been sent 8 times over a span of 16 minutes, unless the vehicle leaves before 16 minutes has lapsed. In this case, the switch opens and the message ceases when the vehicle is moved. When another vehicle arrives, the Quick Talk TM again transmits the message every two minutes for about a quarter of an hour, or until the vehicle leaves. The Quick Talk TM is set at the factory to transmit switch status messages without limit. For example, if you programmed the Quick Talk TM to transmit a status message every hour, it would continue to do so until the battery runs down. Wait time between repeated transmissions This sets the amount of time the Quick Talk TM will wait between repeated transmissions. You can program a different Wait Time for the open condition, and for the closed condition of your switch. Example: The switch status message for switch open is Pump motor temperature OK. You may schedule the Quick Talk TM to transmit this message once every two hours; this way, you know the Quick Talk TM is operating properly. If the corresponding switch status message for switch closed is Pump Motor Over Temperature, you may schedule the Quick Talk TM to broadcast this message every two minutes, so the situation would receive prompt attention. QUICK TALK TM DEFAULT PROGRAMMING... TX Frequency (all inputs) MHz (RQT-151) MHz (RQT-151M) MHz (RQT-451) QC/DQC (all inputs) 44 No Tone DQC Invert No Compand No Input Type Contact Closure Analog Setpoints High 3.5 VDC Low 1.7 VDC Input Operation Normal Latching Input Mode No Debounce/Holdoff Time Open/High 10 sec. Closed/Low 10 sec. Number of Inputs Inputs 1-2 TX Alert Tone Yes Battery Saver Yes Low Battery Message Yes Power Fail Message No Message Delay on TX 1 sec. Recorded Messages Input 1 Open/High Switch 1 open Input 1 Closed/Low Switch 1 closed Input 2 Open/High Switch 2 open Input 2 Closed/Low Switch 2 closed Power Fail Power fail Low Battery Low battery Number of Times Recorded Message is repeated on each Transmission Inputs 1-4 Open/High One time Inputs 1-4 Closed/Low One time Number of Times the Transmission is sent Inputs 1-4 Open/High Repeat forever Inputs 1-4 Closed/Low Repeat forever Wait Time between Transmissions Inputs 1-4 Open/High On change only Inputs 1-4 Closed/Low On change only For assistance, call RITRON at , or go to 6

10 PROGRAMMING YOUR QUICK TALK TM TRANSMITTER FREQUENCY AND TONE... The Quick Talk TM transmitter operates exclusively on a 12.5 khz narrow band channel bandwidth. Many of the Frequency Table s programmed in your compatible Ritron radios are for 25 khz wide band channels. If these codes are selected when programming your Quick Talk TM radio, the programmer will automatically update to the equivalent 12.5 khz code. This allows you to use your Quick Talk TM with all of your existing radios. The following dialog box will appear any time you attempt to program a wideband code into a Quick Talk TM. The RQT-151M MURS model radio can only be programmed to the codes listed on Table 1 below. VHF Business band models can be programmed to the codes listed on Table 2 below, or can be programmed to any valid licensed frequency between MHz EXCEPT the frequencies listed on MURS Table 1 below. IMPORTANT! The frequency code you have selected is for 25 khz wideband operation. The Quick Talk radio operates on 12.5 khz narrow band only. Your frequency code will be automatically updated to a narrow band equivalent. TABLE 1: MURS model radios only Narrow Band Frequency Equivalent (MHz) Color Dot Green Dot Blue Dot MURS MURS MURS MURS MURS TABLE 2: VHF Business band models Narrow Band Frequency Equivalent (MHz) Color Dot Red Dot 03N * Purple Dot 04N * N * N * N * N * N * N * N * N * N * N * N * N * N * N * * New Narrow Band Table Frequency TABLE 3: UHF Business band models Narrow Band Frequency Equivalent (MHz) Color Dot J K Yellow Dot Brown Dot Silver Star Gold Star Red Star Blue Star N * White Dot 10N * Black Dot 11N * Orange Dot 12N * N * N * N * N * N * N * N * N * N * For assistance, call RITRON at , or go to 7

11 TABLE 3: UHF Business band models (cont.) Narrow Band Frequency Equivalent (MHz) Color Dot Narrow Band Frequency Equivalent (MHz) Color Dot TABLE 4: Quiet Call Tone s Frequency Frequency Frequency Use 44 to program No Tone for systems without a d Squelch Interference Eliminator feature. Frequency No Tone TABLE 5: Digital Quiet Call s For assistance, call RITRON at , or go to 8

12 RECORDING YOUR QUICK TALK TM VOICE MESSAGES... Each of the four Quick Talk TM inputs can be programmed to play two unique voice messages, a Switch Open message that plays when the input changes to an OPEN or HIGH condition, and a Switch Closed message that plays when the input changes to a CLOSED or LOW condition. Voice messages can be recorded into the Quick Talk TM using the RQA/RQT PC Programmer and the electret condenser microphone built onto the radio PCB assembly. Voice messages can also be recorded with an incoming audio signal from you computer. This allows you to record and store a message onto your computer and use it for multiple Quick Talk TM transmitters. Number of Inputs Set the number of RQT inputs that will be used. Message Delay on TX Whenever the RQT transmitter is activated it will wait this length of time before the alert tones and recorded voice message are sent. Input Messages The length of each message is determined by two factors: 1. The number of inputs to be used. 2. If you will play both an OPEN and CLOSED message, or just one or the other. A total of 24 seconds is allocated for all voice messages related to the four inputs. The 24 seconds is first divided equally by the number of inputs you have programmed into your Quick Talk TM. Each input is then divided by the number of messages it will play, either two messages for both the OPEN and CLOSED condition or one message if only one condition is required. EXAMPLE: If you have programmed your Quick Talk TM for two inputs, 12 seconds will be allocated to each input. If Input 1 transmits both the Switch Open and Switch Closed messages they will each be limited to 6 seconds. If Input 2 requires only the Switch Closed message it can be up to 12 seconds. Carefully consider your requirements before recording the Quick Talk TM voice messages. If you decide later to use additional inputs, all messages will have to be rerecorded. Low Battery Message When it senses the installed batteries are nearly run down, the Quick Talk TM will transmit one time each hour the factory-programmed message: Low Battery. If you maintain several Quick Talk TM transmitters within radio range of each other, you may customize this feature to easily determine which unit needs new batteries. If you use only one Quick Talk TM in any area, or if you regularly change Quick Talk TM batteries, the factoryprogrammed message may be sufficient for your application. Power Fail Message When the Quick Talk TM is powered with an external +12VDC supply and batteries are installed as a backup, the RQT will transmit the Power Fail Message on a scheduled basis as long as the +12VDC external supply is not detected. Location Message When installing more than one Quick Talk TM on a single frequency it may be desirable to record a unique Location Message to identify each individual Quick Talk TM. The Location Message will be played after the TX Alert Tone and before the Input Message. To record your Quick Talk TM Voice Messages: 1. Read existing radio programming. 2. Enter the Number of Inputs you will be using. 3. Select the messages you will be recording. 4. Enter Message Delay on TX time. For assistance, call RITRON at , or go to 9

13 5. If there were any changes made during steps 2 through 4, press the COMMIT button. This will erase all input messages, which will have to be re-recorded and the RECORDED boxes will no longer be checked. NOTE: Pressing the COMMIT button will not erase the Low Battery, Power Fail, or Location messages. 6. To record a new message, press the associated RECORD button and follow the instructions on the Record Message dialog box. 7. The RECORDED checkbox will now indicate that the message is recorded. After you have recorded a message you can review it by pressing the associated PLAY button. The Quick Talk TM will transmit the message on the transmit frequency associated with the input selected. TEST YOUR QUICK TALK TM PROGRAMMING... Once your Quick Talk TM has been programmed, it will transmit on the same frequency as your radio receivers, and will transmit any coded squelch signals required for your radio system. Before installing the Quick Talk TM you should test for communication with your radio receivers. To test the Quick Talk TM radio transmitter: 1 Attach the Quick Talk TM flexible antenna. 2. Turn on your radio receiver. 3. Place a screwdriver, paper clip or other electrically conductive item across the Input #1 pins. 4. Quick Talk TM will transmit the Input 1 CLOSED message, which you should be able to hear on your radio receiver. 5. Remove the short across the Input #1 pins. 6. Quick Talk TM will transmit the Input 1 OPEN message, which you should be able to hear on your radio receiver. 7. Repeat Steps 3 through 6 for Inputs 2, 3 and 4 if they have been programmed to be used. Input #1 (pins 9 &10) Input #2 (pins 7 & 8) Input #3 (pins 5 & 6) Input #4 (pins 3 & 4) 8. If you do not hear the messages, you have probably not properly programmed the Quick Talk TM transmitter frequency or the Quiet Call d Squelch. In this case, repeat the programming and perform this test again. Depending upon your programming, the following sequence describes what you should hear with your radio receiver: 1. The Quick Talk TM transmitter will broadcast on the Transmit Frequency and QC or DQC programmed for the input that has been activated. 2. The Quick Talk TM will broadcast silence during the programmed Message Delay on TX Time 3. The Quick Talk TM will broadcast the TX Alert Tone if one has been programmed. 4. The Quick Talk TM will broadcast the Location Message if one has been recorded. 5. The Quick Talk TM will broadcast the recorded Input OPEN Message if the input has gone high or the Input CLOSED Message if the input has gone low. 6. The Input Message will be repeated for the number of times programmed for Repeat Message on each Transmission. 7. The Quick Talk TM will broadcast the TX Alert Tone again to signal the end of message, if one has been programmed. 8. The Quick Talk TM transmitter will turn OFF and the RQT will wait for the period of time programmed for Wait Time between Transmissions. 9. If Repeat Message Transmissions has been programmed for more than one transmission, the Quick Talk TM transmitter will again be activated and Steps 1 8 will be repeated for the programmed number of transmissions. For assistance, call RITRON at , or go to 10

14 INSTALLING THE QUICK TALK TM Prior to installing the Quick Talk TM transmitter, it is important to verify all radio programming to be certain that you have achieved the operation you desire. Re-programming requires the removal of the Quick Talk TM from its installed location, which can be time consuming and frustrating. 1. Install 6 new AA Alkaline batteries into the internal battery holder and screw the case halves together. Be sure the case halves are pulled tightly together for a good weather seal. 2. Select a location that provides the best possible radio coverage. Avoid mounting to metal structures Install as high as possible Be sure the antenna is in a vertical position Be aware that metal or wires near the antenna can block or absorb radio transmissions. 3. Temporarily mount the Quick Talk TM using the top keyhole slots. 4. Test the radio from this location to be sure you get the necessary radio coverage. This is achieved by activating the transmitter with a change on one of the inputs while a second radio-equipped person receives the transmission at the furthest point you will need to cover. 5. Permanently mount the Quick Talk TM using either the four (4) corner mounts, or the top and bottom keyhole slots. 6. Connect the antenna to the front panel BNC connector. If the Quick Talk TM is installed in an outdoor location, the antenna connection must be sealed with weather-proof tape to prevent corrosion and leakage. Seal the antenna connection to hold the antenna in a vertical position, to protect antenna fittings, and to maintain water-resistance of the Quick Talk TM in wet or outdoor environments. Use Archer Connector Sealant, Radio Shack Catalog Number or an equivalent. Wrap the connection with the sealant tape and press it securely in place. See sealant instructions for the specific details. 7. Connect the 4 Inputs and External +12VDC power provided by a 10- conductor, color -coded cable from the front of the Quick Talk TM. This cable has been pre-installed with a sealed strain relief to provide weather resistance. 8. Connect your switches or sensors to the desired Quick Talk TM input using wire nuts to the color-coded cable described in Table 6. Be sure to use an appropriate sized, sealing wire nut. The color-coded wires are 24 AWG stranded. 9. Test each one of the input switches or sensors for the desired operation. Table 6: Color-d Inputs Input 1 + GREEN - WHITE (Ground) Input 2 + GRAY - ORANGE (Ground) Input 3 + PURPLE - YELLOW (Ground) Input 4 + BROWN - BLUE (Ground) External +12 VDC + RED - BLACK CARE AND MAINTENANCE... Moisture: When the antenna sealant and power cable recommendations are followed, the Quick Talk TM is highly weather- resistant in outdoor environments. Do not immerse the unit in water. Temperature: The Quick Talk TM is designed to operate between -22 and +140 degrees Fahrenheit. Like all electronic equipment, Quick Talk TM should not be subjected to extreme heat. A shaded area is an ideal outdoor location. VibrationslShocks: Though the Quick Talk TM is designed to be rugged, it cannot be expected to survive extreme abuse. Chemicals: Do not use harsh, corrosive or abrasive chemicals to clean the Quick Talk TM case; use only a cloth moistened with water. Do not attempt to clean the printed circuit board inside the housing. Batteries: Use only fresh, new alkaline batteries when programming Quick Talk TM. Acceptable brands and types are: Duracell MX1500B, Eveready E91, Rayovac 815 or equivalent. Estimated Battery Life: Starting with a fresh set of AA alkaline batteries, Quick Talk TM can transmit about 7,000 voice messages over a period of one year before the batteries will need to be replaced. For assistance, call RITRON at , or go to 11

15 TEST YOUR SWITCH S OPEN AND CLOSED CONDITIONS... In the Quick Talk TM basic operating mode, you will record two (2) voice messages for the Quick Talk TM to transmit. One message is transmitted when the switch is OPEN and the other is transmitted when the switch is CLOSED. Before you record these switch condition messages, determine how your switch works by using the factory prerecorded messages in the Quick Talk TM. After you have programmed the Quick Talk TM with your radio system frequency and with any required sub-audible squelch codes, use the following procedure. Do I need to test my switch? If you are certain of the conditions which cause your switch to open and close, you do not need to perform this test. However, we recommend you do test your switch, because doing so will confirm you have properly programmed the Quick Talk TM transmitter frequency and, if required for your radio system, the Quiet Call Interference Eliminator squelch code. To Test Your Switch and Verify Reception of Messages by Your Radios: 1. Remove the batteries from the holder. 2. Review the safety precautions on Page ii of this manual before connecting your switches. When you are sure your connections will be safe, connect your switch to the wires on the Quick Talk TM color-coded cable described in Table Reinstall fresh AA Alkaline batteries in the Quick Talk TM according to the polarity marks. 4. Activate your switch; listen to your two-way radio as the factory default messages are transmitted. (The message will be either Switch One Open or Switch One Closed.) Write down a description of how the condition of your switch corresponds to the transmitted message. Then de-activate the switch and listen to the other transmitted message; again, write down the results. 5. By performing Step 4, you should understand how your switch works, and the meaning of it s open and closed states essential knowledge to program a descriptive voice message for each switch condition. For example, if your switch is a magnetic reed switch on a door, and the switch closes when the door is opened, you can record the phrase Door three open for the switch closed condition, and then Door three closed for the switch open condition. Note that magnetic reed switches are available which work in the opposite way. NOTE: We suggest that you do not record over the factory prerecorded messages until you are sure how your switch works. If the factory programmed messages have been erased, you will have to use an electrician s continuity tester or similar instrument to determine how your switch works. RECORDING CUSTOM VOICE MESSAGES FOR YOUR SWITCH CONDITIONS... What is the purpose of Recording Custom Voice Messages? Recording customized Quick Talk TM voice messages gives them unmistakable meaning and significance. The standard factory prerecorded messages of Switch Open and Switch Closed require the listener to know how the switch works and what it does. However, when a user hears a custom message such as Water pump three running hot, the meaning is clear. Do I need to record Custom Voice Messages? If the factory recorded messages Switch Open and Switch Closed suit your application, recording custom messages is not necessary. To record a custom message, follow the instructions in the Recording Your Quick Talk TM Voice Messages section of this manual. Once recorded, play back the message to be sure you are satisfied with the quality and content of the message. Setting Battery Saver Options... The Battery Saver factory default is Battery Saver enabled. With this setting the Quick Talk TM only checks the inputs 4 times per second to extend battery life. To detect very fast changes on the inputs, disable the Battery Saver option. When the Battery Saver Option is disabled, it is recommended that Quick Talk TM is powered with an external power supply. This is because it draws approximately 7 ma continuously with this setting and will rapidly drain the batteries. NOTE: DO NOT disable the Battery Saver unless you need to detect very fast changes on the inputs. For assistance, call RITRON at , or go to 12

16 AUTOMATIC LOW BATTERY ALERT MESSAGE... If the battery voltage drops below approximately 6 Volts, the Quick Talk TM transmits a factory prerecorded message, Low Battery, every 60 minutes. When this occurs, replace the batteries promptly within a day or so. CONNECTING AN EXTERNAL +12 VDC POWER SUPPLY... The Quick Talk TM may be used with an external +12 VDC power supply. With an external supply connected the internal batteries are automatically configured as a back-up power source. With the Quick Talk TM programmed for External Power and batteries installed as a back-up, it will broadcast the Power Fail message any time the external supply is removed and will repeat the Power Fail message once every hour until external power is restored. To use the Quick Talk TM with an external +I2 VDC power supply: 1. Use the PC Programmer to set the Quick Talk TM for External Power. 2. If the factory recorded Power Fail message is not adequate, record a new Power Fail message. 3. Use Ritron #RPS-203 Power Supply (11-15 VDC, 200 ma), or equivalent, to power the Quick Talk TM. The Quick Talk TM requires VDC, 200 ma minimum. 4. Connect the positive (+) terminal of the power supply cable to the RED wire on the Quick Talk TM color-coded cable. 5. Connect the negative (-) terminal of the power supply cable to the BLACK wire on the Quick Talk TM color-coded cable. 6. Be sure to use an appropriate sized, sealing wire nut to connect the wires. The color-coded wires are 24 AWG stranded. SOLAR PANELS FOR OPERATING & CHARGING RECHARGEABLE BATTERIES... Quick Talk TM uses little power when it is not transmitting. The estimated time the unit transmits can help determine the solar panel size required to charge rechargeable batteries. The following formula can be used to determine the size the solar panel: The formula to calculate the solar panel s required mah: (TX time per hour) x (TX current in ma) x (Number of hours per day) = Req d. mah per day EXAMPLE: Assume the Quick Talk TM transmits for one minute of every hour, on average (1/60 hour). Further assume the Quick Talk TM draws 150 ma of current while transmitting (150 ma). NOTE: 150 ma is a bit higher than real consumption; the panel will be slightly oversized. Plug the Example into the Formula: (1/60 hour) x (l50ma) x (24 hours/day) = 60 mah per day RESULTS: NOTE: In this Example, the Quick Talk TM solar panel requires 60 mah in a 24-hour period. Study solar panel manufacturers information. Quick Talk TM input voltage cannot exceed 15 VDC. ADDING A SECOND SWITCH TO DISABLE THE QUICK TALK TM TRANSMITTER... What is the purpose of adding a second switch to disable the Quick Talk TM? There may be times when you want to disable the Quick Talk TM to prevent it from transmitting messages. For example, if Quick Talk TM reports the status of an entry door for the night shift, you may wish to disable status messages all day. Use a second switch to enable the Quick Talk TM at night, and disable it during the day. To add a second switch to disable Quick Talk TM Messaging: 1. Use the PC Programmer to set the Quick Talk TM for Input 2 On/Off Switch. 2. Connect an external switch to the GRAY and ORANGE wires on the Quick Talk TM color-coded cable for connection to Input 2. For assistance, call RITRON at , or go to 13

17 NOTE: With Input #2 in On/OFF mode, Quick Talk TM functions normally with the external switch closed. When the switch is open, Quick Talk TM is disabled and will not transmit messages. When the On/Off switch has been open (Quick Talk TM disabled), and it is then closed, Quick Talk TM transmits the prerecorded message describing the current condition of Input #1. MONITOR 4-20 MA SENSOR CURRENT LOOP WITH QUICK TALK TM ANALOG INPUT... Quick Talk TM can act as a current sink when a resistor is connected between an Input s positive and negative connection. The resistance value is selected to scale the current to the permitted 0-5 Volt range for the Input to Quick Talk TM. The following formula is used to calculate the Analog Threshold Setpoints necessary for your application. Analog Threshold Setpoint = 4-20 ma current (Amps) times the resistor value (Ohms) NOTE: A resistor value of 250Ω provides the maximum resolution, and is the recommended value. Using a lower resistance value with the 4-20 ma current loop produces less than 5 V at the Input and the measurement resolution is reduced. Using a higher resistance value at 20 ma can produce a voltage greater than 5V at the Input, which will not be recognized. To configure an Input for 4-20 ma current loop: 1. Connect a resistor between the two wires on the Quick Talk TM color-coded cable that are associated with the desired Input (see Table 6) 2. Connect the output of the 4-20 ma current loop device to the positive (+) wire of the Input connection. 3. Program the desired Input for Analog Input operation and for the calculated Analog Setpoints. 4. Record an Input OPEN and Input CLOSED message for the associated Input. For assistance, call RITRON at , or go to 14

18 RITRON, INC. LIMITED WARRANTY... WHAT THIS WARRANTY COVERS: RITRON, INC. ("RITRON") provides the following warranty against defects in materials and/or workmanship in RITRON Radios and Accessories under normal use and service during the applicable warranty period (as stated below). "Accessories" means antennas, holsters, chargers, earphones, speaker/microphones and items contained in the programming and programming/service kits. WHAT IS COVERED FOR HOW LONG WHAT RITRON WILL DO Ritron RQT Quick Talk TM 1 year* During the first year after date of purchase, RITRON will repair or replace the defective product, at RITRON's option, parts and labor included at no charge. Accessories 90 days* *After date of purchase WHAT THIS WARRANTY DOES NOT COVER: Any technical information provided with the covered product or any other RITRON products; Installation, maintenance or service of the product, unless this is covered by a separate written agreement with RITRON; Any products not furnished by RITRON which are attached or used with the covered product, or defects or damage from the use of the covered product with equipment that is not covered (such as defects or damage from the charging or use of batteries other than with covered product); Defects or damage, including broken antennas, resulting from: - misuse, abuse, improper maintenance, alteration, modification, neglect, accident or act of God, - the use of covered products other than in normal and customary manner or, - improper testing or installation; Defects or damages from unauthorized disassembly, repair or modification, or where unauthorized disassembly, repair or modification prevents inspection and testing necessary to validate warranty claims; Defects or damages in which the serial number has been removed, altered or defaced. Batteries if any of the seals are not intact. IMPORTANT: This warranty sets forth the full extent of RITRON s express responsibilities regarding the covered products, and is given in lieu of all other express warranties. What RITRON has agreed to do above is your sole and exclusive remedy. No person is authorized to make any other warranty to you on behalf of RITRON. Warranties implied by state law, such as implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this limited warranty as it applies to the covered product. Incidental and consequential damages are not recoverable under this warranty (this includes loss of use or time, inconvenience, business interruption, commercial loss, lost profits or savings). Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. Because each covered product system is unique, RITRON disclaims liability for range, coverage, or operation of the system as a whole under this warranty. WHO IS COVERED BY THIS WARRANTY: This warranty is given only to the purchaser or lessee of covered products when acquired for use, not resale. This warranty is not assignable or transferable. HOW TO GET WARRANTY SERVICE: To receive warranty service, you must deliver or send the defective product, delivery costs and insurance prepaid, within the applicable warranty period, to RITRON, INC., 505 West Carmel Drive, Carmel, Indiana 46032, Attention: Warranty Department. Please point out the nature of the defect in as much detail as you can. You must retain your sales or lease receipt (or other written evidence of the date of purchase) and deliver it along with the product. If RITRON chooses to repair or replace a defective product, RITRON may replace the product or any part or component with reconditioned product, parts or components. Replacements are covered for the balance of the original applicable warranty period. All replaced covered products, parts or components become RITRON s property. RIGHTS TO SOFTWARE RETAINED : Title and all rights or licenses to patents, copyrights, trademarks and trade secrets in any RITRON software contained in covered products are and shall remain in RITRON. RITRON nevertheless grants you a limited non-exclusive, transferable right to use the RITRON software only in conjunction with covered products. No other license or right to the RITRON software is granted or permitted. YOUR RIGHTS UNDER STATE LAW: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. WHERE THIS WARRANTY IS VALID: THIS WARRANTY IS VALID ONLY WITHIN THE UNITED STATES, THE DISTRICT OF COLUMBIA AND PUERTO RICO. For assistance, call RITRON at , or go to 15

19 Quick Assist Wireless Callbox Transmitter Owner s Manual PRELIMINARY Ritron Publication Rev. A Ritron, Inc. All rights reserved. Ritron, Patriot, Jobcom, OutPost, GateGuard, Quiet Call and Quick Assist are registered trademarks of Ritron, Inc. Quick Talk, Liberty and RadioNexus are trademarks of Ritron, Inc. Call 800-USA-1-USA for the right Wireless Solutions to your communication needs. P.O. Box 1998 Carmel, Indiana USA Phone: ; 800-USA-1-USA ( ) Fax: ritron@ritron.com

20 TABLE OF CONTENTS... Description Page What this Manual Covers... ii Important Safety information... ii Quick Assist Features Described in this Manual... ii About the Quick Assist Wireless Callbox Transmitter General information...1 Quick Assist Models and Frequencies...1 Please Note the Following with Regard to RF Exposure for this Product...1 Frequently Asked Questions about Quick Assist Programming...2 Installation / Replacement of Batteries...3 Identification of Quick Assist Controls and Connectors...4 FIG-1: Controls & Connectors...4 Quick Assist Programming Features...5 Description...5 Frequency Table...5 Transmit Frequency...5 QC or DQC...5 DQC Invert...5 TX Alert Tone...5 Compand...6 Input Operation...6 Reset Operation...6 Message Repeat...6 Quick Assist Default Programming...7 Programming Your Quick Assist Transmitter Frequency and Tone...8 Table 1: MURS model radios only...8 Table 2: VHF Business band models...8 Table 3: UHF Business band models...8 Table 4: Quiet Call Tone s...9 Table 5: Digital Quiet Call s...9 Recording Your Quick Assist Voice Messages...10 Number of Inputs...10 Message Delay on TX...10 Quick Assist Messages...10 Low Battery Message...10 Power Fail Message...10 Location Message...10 To Record Your Quick Assist Voice Messages:...10 Test Your Quick Assist Programming...11 Installing the Quick Assist...12 Care and Maintenance...12 Record Custom Voice Messages...13 Setting Battery Saver Options...13 Automatic Low Battery Alert Message...13 Connecting an External +12 VDC Power Supply...13 Ritron, Inc. Limited Warranty...14 WHAT THIS MANUAL COVERS... This manual covers basic operation of the Quick Assist Wireless Callbox Transmitter. For most applications, this is all the information you will need. IMPORTANT SAFETY INFORMATION... NOTICE: The Quick Assist unit should not be used to report conditions relating to safety of life or property. To reduce the risk of fire, electric shock or personal injury, follow these basic safety instructions when using this unit. 1. Read and follow all instructions. 2. Disconnect the unit before cleaning. Do not use liquid or aerosol cleaners. 3. Use only approved power sources for the unit. 4. During thunderstorms, avoid contact with this unit and any external antenna system or wiring. 5. If you are unsure whether your installation will be safe, contact an experienced electrician or electronics technician. QUICK ASSIST FEATURES DESCRIBED IN THIS MANUAL... Internal radio transmitter (separate VHF and UHF models). User-recorded voice messages; total recording time of 24 seconds. Typical range of 1/2 mile. Longer range is possible using an optional antenna. Internal battery holder for six (6) AA Alkaline cells. Typical operating battery life of 1 year. Automatic low battery message. Programmable Features: - Transmit Frequency; - Tone d Squelch Encoder (Quiet Call Interference Eliminator); - Digital d Squelch Encoder (Digital Quiet CaII Interference Eliminator); - Message transmission schedules and limits. Connection and use of an external 12 Volt DC power supply. Limited One-year Factory Warranty. For assistance, call RITRON at , or go to ii 0

21 ABOUT THE QUICK ASSIST WIRELESS CALLBOX TRANSMITTER... General Information The Quick Assist is a RITRON Wireless Callbox Transmitter, specialized for indoor retail or commercial use, and pre programmed to transmit a custom recorded assistance needed message when the Message pushbutton is pressed for customer assistance. Personnel know from these message transmissions in which specific areas a customer needs assistance. The Quick Assist is easily programmed to transmit on either an existing or a new radio frequency, with the most popular sub-audible coded squelch formats, such as Quiet Call or Digital Quiet CaII. This enables all your personnel with JOBCOM, PATRIOT or equivalent two-way radios to hear the voice messages instantly. The Quick Assist can be installed in a wide variety of indoor locations. Because it s six internal AA Alkaline batteries will power the unit for about a year, the Quick Assist does not require AC line power. Quick Assist Models and Frequencies There are three Quick Assist models, one for each of the most popular professional radio communications bands. The model number appears on a label on the bottom of the case, and on a second label inside the case. MODEL BAND FREQUENCY RANGE RQA-151 VHF-FM 150 to 165 MHz RQA-151M VHF-FM , , , , MHz RQA-451 UHF-FM 450 to 470 MHz Ritron manufactures mobile, portable and base station two-way radios and repeaters for use with Quick Assist. Ritron pioneered the use of Color Dots on radios to identify frequencies. Factory-programmed, default Quick Assist frequencies are: Red Dot = MHz for RQA-151 Green Dot = MHz for RQA-151M Blue Star = MHz for RQA-451 See page 5 for instructions on changing the Quick Assist transmit frequency to match an existing radio system. PLEASE NOTE THE FOLLOWING WITH REGARD TO RF EXPOSURE FOR THIS PRODUCT... EXPOSURE TO RADIO FREQUENCY ENERGY: RQA-151, RQA-151M, RQA-451: This product generates radio frequency (RF) energy when the button on the front of the unit is depressed. This product has been evaluated for compliance with the maximum permissible exposure limits for RF energy at the maximum power rating of the unit when using antennas available from RITRON. RQT-151, RQT-151M, RTA-451: This product generates radio frequency (RF) energy when the state of any of the four inputs has been changed. This product has been evaluated for compliance with the maximum permissible exposure limits for RF energy at the maximum power rating of the unit when using antennas available from RITRON. For both the AFB-1545 and the standard internal antennas, at the 20 cm (7.9 inches) minimum expected separation distance and greater, the maximum RF exposure is well below the General Population/Uncontrolled limits. Antennas other than those available from RITRON have not been tested for compliance and may or may not meet the exposure limits at the distances given. Higher gain antennas are capable of generating higher fields in the strongest part of their field and would, therefore, require a greater separation from the antenna. This product is not to be used by the general public in an uncontrolled environment unless compliance with the Uncontrolled/General Population limits for RF exposure can be assured. To limit exposure to RF energy to levels below the limit, please observe the following: Use only the antenna(s) available from RITRON for these models. DO NOT operate the radio without an antenna. DO NOT activate the transmitter when not actually wishing to transmit. These radios transmit recorded messages of a pre-determined length to prevent continuous transmit times. When transmitting, make certain that the distance limits for the particular model in use are observed. DO NOT allow children to operate the radio. When used as directed, this series of radios is designed to comply with the FCC s RF exposure limits for Uncontrolled/General Population. In addition, they are designed to comply with the following Standards and Guidelines: United States Federal Communications Commission, of Federal Regulations; 47 CFR 2 sub-part J. American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C Institute of Electrical and Electronic Engineers (IEEE) C Edition. Copyright Telecommunications Industry Association For assistance, call RITRON at , or go to 1

22 FREQUENTLY ASKED QUESTIONS ABOUT QUICK ASSIST PROGRAMMING... Do I have to program my Quick Assist? You may not need to program your Quick Assist at all. If you purchased a Quick Assist unit that is factory programmed to your radio system frequency (check the frequency on your radios and the Quick Assist ), and you do not use a form of Quiet Call coded squelch, you can install the batteries and start using Quick Assist. The factory default voice message is Assistance Needed. Otherwise, read this manual before programming your Quick Assist. Do I need to program every feature? In many cases, no. The factory pre-programmed settings, explained in the instructions, may meet many of your needs. How do I program my Quick Assist? All programming is accomplished with the RITRON RQA/RQT PC Programmer software available at The programmer software requires Window XP or greater, and a PC computer with a USB port. What if I don t find what I need in this manual? Call Ritron ( ): we will be glad to help you. For most applications, this manual should cover everything you will need to know. However, the Quick Assist has more capabilities and features than described here. Will it harm the Quick Assist if I program it improperly? No; however, you may need to erase all programming and start over, see page 5 to do this. Feel free to experiment with the various features and possible configurations. Can my settings or messages get lost or erased if the battery runs down, or if my Quick Assist is disconnected? No. The settings and voice messages you enter are stored in special electronic memory devices in the Quick Assist that do not require power to hold the information. This means that if the batteries run down or if you remove them, you will not need to reprogram the Quick Assist. All your settings and messages will be there for you when you install fresh batteries. What if I need more range? To increase the range of your Quick Assist transmissions, we suggest you first relocate the unit. Ritron also manufactures radio repeaters to increase the range not only for your Quick Assist, but also for your entire radio system. What is my Radio System Frequency? Ritron pioneered the Color Dot system to simplify the identification of radio system frequencies for Ritron Jobcom radios. Color Dots are placed on the bottoms of and inside the enclosures of all Jobcom radios. Other manufacturers have also adopted this idea. To identify your assigned frequency if your radios do not have a color dot, locate a label identifying the receiver frequency in megahertz (MHz). Your assigned frequency is also shown on your F.C.C. Station License. Consult your radio user manual, your dealer, or call Ritron for help if you cannot determine your radio s receiver frequency. Do I need to program my Quick Assist transmitter frequency? The original factory-programmed transmitter frequency of your Quick Assist is marked on the outside of the shipping box. If the Quick Assist frequency matches your radio system frequency, and if the Quick Assist has not been reprogrammed since it left the factory, you will not have to program the transmitter frequency. What is Quiet Call Sub Audible d Squelch? The Quick Assist radio transmitter is compatible with two standard communications industry sub audible signaling formats: QC (Quiet Call Interference Eliminator), and DQC (Digital Quiet Call Interference Eliminator). Both Quiet Call formats unlock receivers programmed to require these codes, they screen out interference from other radio systems operating on your same frequency. QC Quiet Call is Ritron s trade name for what the communications industry calls sub-audible (below the range of human hearing) tone squelch, or CTCSS (Continuous Tone d Subaudible Squelch) or Interference Eliminator. Other radio manufacturers use different trade-names for essentially the same system. You may program a specific QC code into your Quick Assist to transmit with the voice messages, which will unlock the receivers in your radio system. DQC Digital Quiet Call is Ritron s digital coded squelch, and works the same as QC, except it is a digital code that is transmitted with the voice messages. Do I need to program my Quick Assist with a Quiet Call? Your radio system may or may not use coded squelch signaling. If you have programmed the Quick Assist to match your radio frequency, and your radios are not receiving Quick Assist transmissions unless the monitor or test button is pressed on your radio, your system is probably using d Squelch. Refer to your radio manual, or contact your radio dealer or Ritron if you are unsure about this issue. For assistance, call RITRON at , or go to 2

23 If your Quick Assist was previously programmed with a Quiet Call code and you need to remove it, follow the programming instructions, using No Tone code, 44, as shown in the table. What is Digital Quiet Call? Digital Quiet Call (DQC) is a digital sub-audible coded squelch system. Do I need to program my Quick Assist with a Digital Quiet Call code? If your radio system does not use Digital Quiet Call, or any other trade name equivalent, you will not need to program a Digital Quiet Call code. What is the purpose of testing the Quick Assist radio transmitter? After programming your radio, your Quick Assist will transmit on the same frequency as your radio receivers, using any coded squelch signals required for your radio system. Do I need to test my Quick Assist Transmitter? Yes; performing this test now will save you time and confusion later. TO TEST THE QUICK ASSIST RADIO TRANSMITTER: a. Turn on your radio receiver. b. Press the red button on front of the Quick Assist. c. Quick Assist transmits the Assistance needed message, which you should be able to hear on your radio receiver. If you do not hear the messages, you have probably not properly programmed the Quick Assist transmitter frequency or the Quiet Call d Squelch. In this case, repeat the programming, then perform this test again. What is the purpose of recording a unique Voice Phrase for the Low Battery Message? When it senses the installed batteries are nearly run down, Quick Assist will transmit one time each hour the factory- programmed message: Low Battery. If you maintain several Quick Assist transmitters within radio range of each other, you may customize this feature to easily determine which unit needs new batteries. Do I need to program this feature? If you use only one Quick Assist in any area, or if you regularly change Quick Assist batteries, the factory programmed message may be sufficient for your application. INSTALLATION / REPLACEMENT OF BATTERIES Remove the Quick Assist from the wall or mounting surface. 2. Remove the four corner screws holding the case halves together, located on the back side of the enclosure. 3. Separate the case halves and disconnect the battery holder from the radio printed circuit board by separating the in-line connectors. 4. Remove the lid on the battery holder by pressing the tab at the top, and then remove the old batteries. 5. Install the new batteries. Be sure to observe the correct polarity of the batteries, shown in the bottom of the battery holder. 6. Install the battery holder lid and connect the two polarized, in-line battery connectors. 7. Press the front panel push button and test the Quick Assist by listening on a receiving radio. 8. Secure the case halves with the four corner screws and re-install on the wall or mounting surface. NOTE: Be sure to properly dispose of the used batteries removed from the Quick Assist. For assistance, call RITRON at , or go to 3

24 IDENTIFICATION OF QUICK ASSIST CONTROLS AND CONNECTIONS... 1 Battery Holder The battery holder accommodates the six (6) standard AA alkaline cells required to power the Quick Assist. NOTE: Always install a fresh set of alkaline batteries before programming the unit. 2 Front Panel LED The red front panel LED is lit whenever the Quick Assist is transmitting a message. 3 SMB Antenna Connector This connects the internal antenna to the radio printed circuit board. 4 External Audio Input Allows input to the Quick Assist voice recorder from an external audio source, such as the Line Out audio from your computer. 5 Microphone Microphone for recording voice messages. 6 USB Programming Connector Connects the Quick Assist to the USB port on your computer for programming. 7 Record Button Press this button to initiate voice recording. 8 Internal Antenna The internal antenna radiates radio signals. 9 Front Panel Push Button When the front panel push button is pressed the Quick Assist transmits your pre-recorded voice message. This sealed push button provides a water-resistant enclosure. 10 Battery Connector In-line connector between the printed circuit board and the battery holder. IMPORTANT: Do not remove any other fasteners or further disassemble the Quick Assist unit; doing so risks damage to the unit and voiding the manufacturer s warranty. FIG-1: CONTROLS & CONNECTIONS For assistance, call RITRON at , or go to 4

25 QUICK ASSIST PROGRAMMABLE FEATURES... The Quick Assist features four (4) separate inputs that can each be programmed with unique voice messages and attributes. All programming is accomplished with the RITRON RQA/RQT PC Programmer software available at The programmer software requires Window XP or greater, and a PC computer with a USB port. The original factory-programmed transmitter frequency of your Quick Assist is marked on the outside of the shipping box. QC or DQC Select from a list of QC and DQC s to transmit subaudible squelch tones for interference elimination. The Quick Assist radio transmitter is compatible with two standard communications industry sub-audible signaling formats: QC (Quiet Call Interference Eliminator), and DQC (Digital Quiet Call Interference Eliminator). Both Quiet Call formats unlock receivers programmed to require these codes -- they screen out interference from other radio systems operating on your same transmit frequency. Description Enter a brief description (35 characters or less) of the programming profile, or of the recorded message. This can be useful when reading out the Quick Assist programming at a later date, or when saving a programming profile for use with other radios. Frequency Table # To match other RITRON radios, the owner can select from a table of transmit frequencies. Simply read-out the Frequency of your RITRON portable, mobile or base radio and enter the same code when programming the Quick Assist. Transmit Frequency Once you have selected a Frequency the actually transmit frequency will appear here. If your operating frequency does not appear on the Frequency list, a licensed radio service technician will be able enter other frequencies within the radio s operating band. To identify your assigned frequency: Read-out the Frequency of the RITRON radio you intend to use with the Quick Assist. Check for a corresponding color dot on the radio you intend to use with the Quick Assist. Locate a label identifying the receiver frequency in megahertz (MHz). Your assigned frequency is shown on your F.C.C. Station License. Call your radio dealer or Ritron for help if you cannot determine your radio s receiver frequency. QC Quiet Call is Ritron s trade name for what the communications industry calls sub-audible (below the range of human hearing) tone squelch, or CTCSS (Continuous Tone d Subaudible Squelch). Other radio manufacturers use different tradenames for essentially the same system. You may program a specific QC code into your Quick Assist to transmit with the voice messages, which will unlock the receivers in your radio system. DQC Digital Quiet Call is Ritron s digital coded squelch, and works the same as QC, except it is a digital code that is transmitted with the voice messages. To identify your QC or DQC tone: Read-out the Tone of the RITRON radio you intend to use with the Quick Assist. Refer to your radio manual. Contact your radio dealer or Ritron if you are unsure about this issue. DQC Invert The DQC Digital Quiet Call code can be inverted for systems that required inversion. TX Alert Tone The Quick Assist can transmit an alert tone before and after each voice message transmission. For assistance, call RITRON at , or go to 5

26 Compand Some two-way radios have a feature referred to as companding. It is a way of eliminating background hiss or noise, making the radio sound clearer. Companding is a combination of audio compression in the transmitter and audio expanding in the receiver. The Quick Assist can be programmed for audio compression. To determine if your existing 2-way radios are using the Companding feature, you can check the radio s User Manual, contact your radio dealer, or call Ritron for help. If you are unable to determine if your portable radio uses the companding feature, we suggest the following: 1. Leave the radio in the factory default setting with no companding. 2. Activate the transmitter of the Quick Assist and listen to the message from your portable radio. If the received audio is acceptable, you should not need to set the Quick Assist for companding. Input Operation Normal operation transmits a message each time the front panel push button is pressed. Debounce Mode - is an option specifying that the front panel button must remain pressed for the programmed debounce time before generating a message for the changed condition. Example: A Quick Assist is used to alert store personnel that assistance is need. If someone were to repeatedly press and release the button, it would be considered a single button press. Holdoff Mode - option transmits a message immediately after the front panel push button has been pressed, but will hold off sending additional messages for the programmed holdoff time. Example: A Quick Assist is used to alert store personnel that assistance is need. It is practical for the message to be transmitted immediately, and also desirable to have a one-minute holdoff before the same message is re-sent, even if the button is pushed again by an impatient customer. Debounce / Holdoff Time specifies the debounce time or holdoff time described above. Latching Input Mode -The Quick Assist is set for Latching Input mode. The latching effect maintains message repeats after a momentary switch change has ended. This is necessary for momentary push button operation. Reset Operation No Reset operation means that the Quick Assist will continue with scheduled transmissions with no ability to stop them. Example: You recorded the message Assistance needed in the paint department, and then programmed Quick Assist to transmit the message 8 times with 2 minutes between each transmission. With No Reset programmed the messages will be sent as scheduled for the full 16 minutes whenever the push button is pressed. Reset from Front Panel Button allows store personnel to press and hold the front panel button for a period of time greater than the programmed Reset Button Hold Time to terminate scheduled transmissions. Example: A Quick Assist is used to alert store personnel that assistance is need in the paint department. It is practical for an Assistance needed in the paint department message to be transmitted immediately, and also to be repeated every 30 seconds until an attendant has responded. The attendant will then hold down the front panel button until the LED flashes rapidly to signal that the Quick Assist has been reset. A Paint department has been serviced message is then sent to notify other store personnel that the call has been answered. 2 nd Reset Button Installed operates the same as Reset from Front Panel Button except a separate, momentary button is used for reset. Reset Button Hold Time specifies the length of time the reset button must be held down before reset operation to occur. Message Repeat Repeat Message on each transmission Your recorded voice message can be programmed to repeat from one time to nine times on each Quick Assist radio transmission, depending on how you program this feature. More urgent messages may have more phrase repeats. Example: You recorded the message Assistance needed in the paint department, and then programmed Quick Assist to repeat the phrase two (2) times in each transmission. In this case, activating the switch results in the Quick Assist transmitting:...beep. Assistance needed in the paint department. Assistance needed in the paint department. beep... The beginning and ending beeps are added automatically to attract attention to Quick Assist transmissions if the TX Alert Tone feature has been set. For assistance, call RITRON at , or go to 6

27 Repeat Message with multiple transmissions You can set a limit to the number of times the message will be transmitted at the scheduled intervals. Example: Suppose you have placed a Quick Assist at the delivery door of your building. Your recorded message might then be Visitor at Delivery Door. You may want this message to be transmitted every two minutes for approximately a quarter hour after the push button has been pressed, and then to stop transmitting until the button is pressed again. In this case, you would program the message Wait Time for every two minutes, and set the Message Limit to 8, as described here. When the push button is pressed the message is transmitted every 2 minutes until it has been sent 8 times over a span of 16 minutes. The Quick Assist is set at the factory to transmit the recorded message twice with a 30 second Wait Time in between transmissions. Wait time between repeated transmissions This sets the amount of time the Quick Assist will wait between repeated transmissions. QUICK ASSIST DEFAULT PROGRAMMING... TX Frequency RQA MHz RQA-151M MHz RQA MHz QC/DQC 44 No Tone DQC Invert No Compand No Reset Operation Reset from Front Panel Button Reset Button Hold Time 5 sec. Input Operation Normal Latching Input Mode Yes Debounce/Holdoff Time 10 sec. Number of Inputs 1 TX Alert Tone Yes Battery Saver Yes Low Battery Message Yes Power Fail Message No Message Delay on TX 1 sec. Recorded Messages RQA Message Assistance needed Reset Message Call answered Power Fail Power fail Low Battery Low battery Number of Times Recorded Message is repeated on each Transmission 1 time Number of Times the Transmission is sent 2 times Wait Time between Transmissions 30 seconds For assistance, call RITRON at , or go to 7

28 PROGRAMMING YOUR QUICK ASSIST TRANSMITTER FREQUENCY AND TONE... The Quick Assist transmitter operates exclusively on a 12.5 khz narrow band channel bandwidth. Many of the Frequency Table s programmed in your compatible Ritron radios are for 25 khz wide band channels. If these codes are selected when programming your Quick Assist radio, the programmer will automatically update to the equivalent 12.5 khz code. This allows you to use your Quick Assist with all of your existing radios. The following dialog box will appear any time you attempt to program a wideband code into a Quick Assist. The RQA-151M MURS model radio can only be programmed to the codes listed on Table 1 below. VHF Business band models can be programmed to the codes listed on Table 2 below, or can be programmed to any valid licensed frequency between MHz EXCEPT the frequencies listed on MURS Table 1 below. IMPORTANT! The frequency code you have selected is for 25 khz wideband operation. The Quick Assist radio operates on 12.5 khz narrow band only. Your frequency code will be automatically updated to a narrow band equivalent. TABLE 1: MURS model radios only Narrow Band Frequency Equivalent (MHz) Color Dot Green Dot Blue Dot MURS MURS MURS MURS MURS TABLE 2: VHF Business band models Narrow Band Frequency Equivalent (MHz) Color Dot Red Dot 03N * Purple Dot 04N * N * N * N * N * N * N * N * N * N * N * N * N * N * N * * New Narrow Band Table Frequency TABLE 3: UHF Business band models Narrow Band Frequency Equivalent (MHz) Color Dot J K Yellow Dot Brown Dot Silver Star Gold Star Red Star Blue Star N * White Dot 10N * Black Dot 11N * Orange Dot 12N * N * N * N * N * N * N * N * N * N * For assistance, call RITRON at , or go to 8

29 TABLE 3: UHF Business band models (cont.) Narrow Band Frequency Equivalent (MHz) Color Dot Narrow Band Frequency Equivalent (MHz) Color Dot TABLE 4: Quiet Call Tone s Frequency Frequency Frequency Use 44 to program No Tone for systems without a d Squelch Interference Eliminator feature. Frequency No Tone TABLE 5: Digital Quiet Call s For assistance, call RITRON at , or go to 9

30 RECORDING YOUR QUICK ASSIST VOICE MESSAGES... The Quick Assist can be programmed to play two unique voice messages, an Assistance needed message that is transmitted when the front panel push button is pressed, and a Call answered message that is transmitted if the Quick Assist has been reset. Voice messages can be recorded into the Quick Assist using the RQA/RQT PC Programmer and the electret condenser microphone built onto the radio PCB assembly. Voice messages can also be recorded with an incoming audio signal from you computer. This allows you to record and store a message onto your computer and use it for multiple Quick Assist transmitters. Power Fail Message When the Quick Assist is powered with an external +12VDC supply and batteries are installed as a back-up, the RQA will transmit the Power Fail Message on a scheduled basis as long as the +12VDC external supply is not detected. Location Message When installing more than one Quick Assist on a single frequency it may be desirable to record a unique Location Message to identify each individual Quick Assist. The Location Message will be played after the TX Alert Tone and before the RQA Message. To record your Quick Assist Voice Messages: Number of Inputs The number of inputs is fixed at 1 for Quick Assist. Message Delay on TX Whenever the Quick Assist transmitter is activated it will wait this length of time before the alert tones and recorded voice message are sent. 1. Read existing radio programming. 2. Enter the Number of Inputs you will be using. 3. Select the messages you will be recording. 4. Enter Message Delay on TX time. 5. If there were any changes made during steps 2 through 4, press the COMMIT button. This will erase all input messages, they will have to be re-recorded and the RECORDED boxes will no longer be checked. NOTE: Pressing COMMIT button will not erase the Low Battery, Power Fail, or Location messages. 6. To record a new message, press the desired RECORD button and follow the instructions on the Record Message dialog box. 7. The RECORDED checkbox will now indicate that the message is recorded. Quick Assist Messages A total of 24 seconds is allocated for Quick Assist voice messages, 12 seconds for the RQA Message and 12 seconds for the Reset Message. Low Battery Message When it senses the installed batteries are nearly run down, Quick Assist will transmit one time each hour the factoryprogrammed message: Low Battery. If you maintain several Quick Assist transmitters within radio range of each other, you may customize this feature to easily determine which unit needs new batteries. If you use only one Quick Assist in any area, or if you regularly change Quick Assist batteries, the factoryprogrammed message may be sufficient for your application. After you have recorded the message you can review by pressing the associated PLAY button. The Quick Assist will transmit the message on the transmit frequency associated with the input selected. For assistance, call RITRON at , or go to 10