60% 100% 100% Performance Report YTD YTD YTD. June Development Services Division. In this Edition. target: 100% target: 100% target: 100%

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Clemence Cooper
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1 City of McKinney Development Services 221 N. Tennessee St. McKinney, TX 7509 McKinney s, including the Building Inspections, Code Compliance, Engineering and Planning Departments, strives to provide excellent services and customer experiences. Our progress in achieving these goals is consistently monitored internally and publicly reported monthly via this document. Pre-Development Meetings Phone: Fax: Hours: am - 5 pm Mon-Fri % In this Edition p. 1-3 Planning Dept. - Pre-Development Meetings - Plan Review Responsiveness - Plat Approvals - Site Plan Approvals - Rezoning Approvals - Certificates of Occupancy Plan Review Responsiveness p. 4- Code Compliance Dept. - Code Complaints Map - Code Case Summaries - Complaint Responsiveness - Food Establishments - Animal Control Calls p. 7- Engineering Dept. - Civil Plan Review - Flood/Drainage Studies - Signals and Signs - Neighborhood Traffic p Building Inspections Dept. - Residential Building Permits - Residential Inspections - Commercial Building Permits - Commercial Inspections p. 12 Development Services Div. - Voic Responsiveness - Dev. Svcs. Feedback * Per the applicant, some meetings are scheduled more than 10 days from the initial request 1

2 Plats % Site Plans % Rezoning Requests (non-pd) % N/A N/A * Approval timelines include time with both Staff and the Applicant 2

3 Certificates of Occupancy % 3

4 Code Complaints Map Total Number of Code Complaints JAN 5 FEB 47 MAR 9 APR 124 MAY 130 JUN 17 JUL AUG SEP OCT NOV DEC Code Case Summaries , % target: 5% 4

5 Code Case Summaries ,000 1,04 55% Complaint Responsiveness % Food Establishment Plan Reviews

6 Food Establishment Complaints Animal Control Calls

7 97% June Civil Plan Review % % Flood/Drainage Studies % * Approval timelines include time with both Staff and the Applicant 7

8 Signals and Signs Neighborhood Traffic %

9 Residential Building Permits % Residential Inspections 4,51 4,371 4,715 4,21 4,443 3, mins target: 20 mins 9

10 Commercial Building Permits % % * Approval timelines include time with both Staff and the Applicant 10

11 Commercial Inspections mins target: 40 mins 11

12 Voic Responsiveness 3,450 2,702 3,024 3,013 2,15 3,155 99% Development Services Feedback It really is a pleasure working with McKinney. - Andrew Larach, Choate Construction Company Jimmy Hopper understands the pressure we are under for build times and went out of his way to work with me on 2 erosion inspections the other day. - Ernie Loria, Impression Homes A big thanks to your team! George Hill and Jackie Andress have been instrumental helping Utility Billing. - Alex Casey, City of McKinney Jennifer Arnold was incredibly professional and knowledgeable. It was my impression Jennifer was there to be helpful and not a roadblock...refreshing!! - City of McKinney Property Owner I love everything about the people at City of McKinney. Always nice, professional, friendly, and most important, they are very knowledgeable and can answer any question and they seem to genuinely care. And that goes a long way. - City of McKinney Resident Dee Boardman was so professional and extremely helpful. I deal with City of s all the time and I have never had a lady so eager to help me and answer any of my questions. - Tammy Young, Kelly Young Electric I ve only been building in McKinney for a short while now and April Ortega has been a huge part of my success...april has always been patient and helpful in educating me on the City s building requirements. - De- Wayne Smith, CalAtlantic Homes The ladies up front are great to work with, I love to work with them. - H. Gomez Every experience with staff has been pleasant. - Shannon Heimrich The staff is always helpful and friendly. - Timothy Forde This publication can be made available upon request in alternative formats, such as Braille, large print, audiotape or computer disk. Requests can be made by calling (Voice) or at contact-adacompliance@mckinneytexas.org. Please allow at least 4 hours for your request to be processed. 12

Village of Glenview Appearance Commission

Village of Glenview Appearance Commission STAFF REPORT June 13, 2018 TO: Chairman and Appearance Commissioners FROM: Community Development Department CASE #: A2018-062 LOCATION: PROJECT NAME: 1533 Waukegan