BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA

Transcription

1 BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA Application of Southern California Edison Company (U 338-E) for Approval of its Energy Savings Assistance and California Alternate Rates for Energy Programs and Budgets for Program Years And Related Matters Application (Filed November 18, 2014) A A A SOUTHERN CALIFORNIA EDISON COMPANY S (U 338-E) COMMENTS TO THE COMMUNITY HELP AND AWARENESS OF NATURAL GAS AND ELECTRICITY SERVICES (CHANGES) PILOT PROGRAM JANET S. COMBS JANE LEE COLE Attorneys for SOUTHERN CALIFORNIA EDISON COMPANY 2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California Telephone: (626) Facsimile: (626) jane.lee.cole@sce.com Dated: January 16, 2015 LIMS

2 BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA Application of Southern California Edison Company (U 338-E) for Approval of its Energy Savings Assistance and California Alternate Rates for Energy Programs and Budgets for Program Years And Related Matters Application (Filed November 18, 2014) A A A SOUTHERN CALIFORNIA EDISON COMPANY S (U 338-E) COMMENTS TO THE COMMUNITY HELP AND AWARENESS OF NATURAL GAS AND ELECTRICITY SERVICES (CHANGES) PILOT PROGRAM I. INTRODUCTION Pursuant to Administrative Law Judge s Ruling Consolidating Proceedings and Admitting the Community Help and Awareness of Natural Gas and Electricity Services (CHANGES) Pilot Program Evaluation Into the Record (ALJ Ruling), Southern California Edison Company (SCE) submits the following comments on the CHANGES Pilot Program Evaluation. A. COMMENTS ON THE CHANGES PILOT PROGRAM EVALUATION As stated in the ALJ Ruling, the completion of the CHANGES Pilot Program Evaluation and its inclusion in the record will enable the Commission to review the CHANGES Program s performance as part of the program cycle applications for the CARE Program in order to determine whether the Commission should approve CHANGES as an ongoing program, 1

3 and if so, what its continued budget should be, and whether it is appropriate to continue funding CHANGES through the CARE Program. 1 SCE agrees with the ALJ Ruling and suggests that further information and data is necessary before a complete and accurate record is available for the Commission to evaluate the role of CHANGES Program in addressing the needs of Limited English Proficient (LEP) customers. SCE recognizes that the Commission is committed to assuring that LEP customers receive adequate services to assist them in understanding their electricity services and bills. SCE shares this goal and supports increased data collection and better understanding the needs of LEP customers by the Commission, the investor-owned utilities (IOUs), and other stakeholders. SCE responded to over 800,000 LEP customers questions and inquiries through its Call Centers in 2013 during which translation services were provided. SCE has requested funding for CHANGES in its program application and does not contest continued funding during the upcoming cycle. However, SCE recommends that the Commission and other stakeholders continue to collect data on the needs of LEP customers during the upcoming program cycle through a variety of sources, including information gathered from community-based organization (CBOs), IOUs, and upcoming studies such as the proposed Needs Assessment. 2 These data can help the Commission determine whether additional services are needed for LEP customers and whether those services are best provided by CHANGES, the IOUs, or a combination. Though SCE supports continuation of the CHANGES program through 2017, there are some aspects of the evaluation report that should be corrected or clarified. The first correction is 1 ALJ Ruling, at p The Limited English Proficiency Study, conducted for the Commission by the Field Research Corporation in 2013, could help inform the development of a survey instrument that could be incorporated into the next Low Income Needs Assessment to obtain data that would inform the Commission on specific languages and issues that can be addressed to improve service to LEP customers. 2

4 that the CHANGES evaluation report states that 70 languages are spoken in California according to the U. S. Census, the CHANGES program provides direct assistance in more than 40 languages, and that the IOUs provide direct assistance in about six languages. 3 SCE contracts with Certified Languages International (CLI) to provide language support. SCE provides service at its call centers in six languages and uses CLI to provide support in 160 languages. Additionally, the evaluation incorrectly states the letter from the IOUs advising customers that they must recertify for CARE is only provided in English and Spanish. 4 SCE s CARE recertification forms and letters are provided in the same languages (i.e., Spanish, Chinese, Korean, Vietnamese, Cambodian, and English) as the CARE application itself, not just in English and Spanish. Table 2 of the CHANGES evaluation correctly notes the CHANGES CBOs advocate to secure needs and resolve disputes. 5 This aspect of the CHANGES program may be the most attractive feature of the program. Additional data will be useful in determining the types of needs and disputes being met and the quantity of customers benefitting from these activities. Table 2 of the evaluation indicates that the IOUs only encourage CARE enrollment "if asked. 6 This is incorrect. SCE in testimony supporting its application describes efforts to encourage CARE enrollment through outreach in Table 2 of the CHANGES evaluation also indicates the IOUs do not meet with customers face-to-face to discuss customer needs. This is also incorrect. In 2014, SCE s Consumer Affairs staff attended approximately 85 community events and collaborative in-person meetings to promote and enroll SCE customers 3 CHANGES evaluation report included as Attachment A to the Ruling, p Id. at p Id. at p Id. 7 See Exhibit SCE-03 supporting SCE s CARE Program. For example, efforts to increase CARE enrollment in rural areas and high poverty areas are described on pages Efforts to enroll hard-to-reach customers are described on page 23. 3

5 into CARE and Medical Baseline, and provide awareness regarding the Energy Savings Assistance Program. Many of these events focused on special needs customers including seniors, veterans, and customers with disabilities. Many of these events included outreach where customers, social workers, case managers, patient advocates, and CBOs were provided information in their native languages on SCE s programs and services. All of these meetings were in-person. Finally, SCE provides customers in need with payment arrangements and works to resolve issues. Resolving issues for customers in need is beneficial to customers and SCE to ensure essential electric service is available to customers. In addition, the Energy Savings Assistance (ESA) Program CBOs provide Energy Education and other program and utility contact information in person as part of the on-site enrollment process and this is usually done in the customer s primary language. SCE also offers the CLEO (Community Language Education and Outreach) which is an in-language, energy efficiency marketing and education outreach program targeting hard-to-reach residential communities of SCE. CLEO s focus is on outreaching to the Chinese, Vietnamese, Korean, Indian, Hispanic and African-American communities by providing free energy efficiency seminars and attending local community events. Targeted marketing through local ethnic media agencies (radio and newspaper ads), business organizations, and community events is used to promote the CLEO program and its offerings. The intent of CLEO s marketing efforts is to increase energy efficiency interest and awareness in hard-to-reach customer segments, leading to customer participation in energy efficiency seminars and subsequently program enrollment. II. CONCLUSION SCE supports continuation of the CHANGES program through As noted in the evaluation, SCE recognizes some customers have need for payment arrangements or other 4

6 services that will help them manage their electric bills. Developing data on such transactions for customers speaking specific languages and determining customers perception on the services they receive can better inform the future direction for how to more effectively meet the needs of LEP customers. SCE appreciates the opportunity to comment on the CHANGES Program Evaluation and looks forward to working with stakeholders to assist the Commission in its evaluation of whether the CHANGES Pilot Program should be approved as an ongoing program. Respectfully submitted, JANET S. COMBS JANE LEE COLE /s/ Jane Lee Cole By: Jane Lee Cole Attorneys for SOUTHERN CALIFORNIA EDISON COMPANY 2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California Telephone: (626) Facsimile: (626) DATE: January 16,

7 Application of Southern California Edison Company (U 338-E) for Approval of its Energy Savings Assistance and California Alternate Rates for Energy Programs and Budgets for Program Years And Related Matters. Application (Filed November 18, 2014) A A A I hereby certify that, pursuant to the Commission s Rules of Practice and Procedure, I have this day served a true copy of on all parties identified on the attached service list(s). Service was effected by one or more means indicated below: Transmitting the copies via to all parties who have provided an e- mail address. Placing the copies in sealed envelopes and causing such envelopes to be delivered by hand or by overnight courier to the offices of the Assigned ALJ(s) or other addressee(s). Placing copies in properly addressed sealed envelopes and depositing such copies in the United States mail with first-class postage prepaid to all parties for those listed on the attached non- list. Directing Prographics to place the copies in properly addressed sealed envelopes and to deposit such envelopes in the United States mail with first-class postage prepaid to all parties. Executed on this at Rosemead, California.

8 /s/ Christina A. Males Christina A. Males Project Analyst SOUTHERN CALIFORNIA EDISON COMPANY 2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770

9 CPUC - Service Lists - A Page 1 of 4 CPUC Home CALIFORNIA PUBLIC UTILITIES COMMISSION Service Lists PROCEEDING: A EDISON - FOR APPROVA FILER: SOUTHERN CALIFORNIA EDISON COMPANY LIST NAME: LIST LAST CHANGED: JANUARY 15, 2015 DOWNLOAD THE COMMA-DELIMITED FILE ABOUT COMMA-DELIMITED FILES Back to Service Lists Index Parties CHARLES HARAK MARIA STAMAS NATIONAL CONSUMER LAW CENTER LEGAL FELLOW, ENERGY PROGRAM NATURAL RESOURCES DEFENSE COUNCIL, MA FOR: NATIONAL CONSUMER LAW CENTER, CA FOR: NATURAL RESOURCES DEFENSE COUNCIL MEGAN KIRKEBY NOEL OBIORA CALIFORNIA HOUSING PARTNERSHIP CORP. ATTORNEY CPUC, CA FOR: NATIONAL HOUSING PARTNERSHIP, CA CORPORATION FOR: ORA ELIZABETH BAIRES JANE LEE COLE REGULATORY MGR ATTORNEY SOUTHERN CALIFORNIA GAS COMPANY SOUTHERN CALIFORNIA EDISON COMPANY 555 W. FIFTH ST., GT14D WALNUT GROVE AVE. / PO BOX 800 LOS ANGELES, CA ROSEMEAD, CA FOR: SOUTHERN CALIFORNIA GAS COMPANY FOR: SOUTHERN CALIFORNIA EDISON COMPANY JOY C. YAMAGATA DARREN P. ROACH REGULATORY MGR. PACIFIC GAS AND ELECTRIC COMPANY SAN DIEGO GAS & ELECTRIC COMPANY LAW DEPT CENTURY PARK COURT, CP32D PO BOX 7442 (B30A) SAN DIEGO, CA SAN FRANCISCO, CA FOR: SAN DIEGO GAS & ELECTRIC COMPANY FOR: PACIFIC GAS AND ELECTRIC COMPANY

10 CPUC - Service Lists - A Page 2 of 4 Information Only ALLEN FERNANDEZ SMITH BRANDON RIDLEY, CA 00000, CA BRETT SEARLE CASE COORDINATION SR. BUSINESS ANALYST - PRICING PRODUCTS PACIFIC GAS AND ELECTRIC COMPANY PACIFIC GAS AND ELECTRIC COMPANY, CA 00000, CA CHONDA JORDAN NWAMU ERWIN BONILLA PACIFIC GAS AND ELECTRIC COMPANY PACIFIC GAS AND ELECTRIC COMPANY, CA 00000, CA LISA LONG MARY O'DRAIN PACIFIC GAS AND ELECTIRC OCMPANY, CA 00000, CA MCE REGULATORY MIKE CADE MARIN CLEAN ENERGY ALCANTAR & KAHL, CA 00000, CA NIKOLE PRODOUZ PRIMITIVO ROJAS-CHEATHAM PACIFIC GAS AND ELECTRIC COMPANY, CA 00000, CA SHALINI SWAROOP TINA NGUYEN REGULATORY COUNSEL MARIN CLEAN ENERGY, CA 00000, CA MRW & ASSOCIATES, LLC, CA EMMA PONCO SOUTHERN CALIFORNIA GAS COMPANY 555 WEST 5TH STREET LOS ANGELES, CA GREGORY HEALY KIM F. HASSAN REGULATORY CASE MGR. ATTORNEY SOUTHERN CALIFORNIA GAS COMPANY SOUTHERN CALIFORNIA GAS COMPANY 555 WEST FIFTH STREET, GT14D6 555 WEST FIFTH STREET, GT14E7 LOS ANGELES, CA LOS ANGELES, CA

11 CPUC - Service Lists - A Page 3 of 4 ALLAN RAGO CASE ADMINISTRATION QUALITY CONSERVATION SERVICES SOUTHERN CALIFORNIA EDISON COMPANY 4751 ARROW HIGHWAY 2244 WALNUT GROVE AVENUE, ROOM 370 MONTCLAIR, CA ROSEMEAD, CA FOR: ENERGY EFFICIENCY COUNCIL JANET COMBS LISA MAU SR. ATTORNEY SOUTHERN CALIFORNIA EDISON SOUTHERN CALIFORNIA EDISON COMPANY 2244 WALNUT GROVE AVE WALNUT GROVE AVENUE ROSEMEAD, CA ROSEMEAD, CA ANNLYN M. FAUSTINO CENTRAL FILES REGULATORY CASE ANALYST & SUPPORT SAN DIEGO GAS & ELECTRIC COMPANY SDG&E/SCGC 8330 CENTURY PARK CT, CP31-E 8330 CENTURY PARK COURT, CP31E SAN DIEGO, CA SAN DIEGO, CA YVETTE VAZQUEZ ELISE TORRES SAN DIEGO GAS & ELECTRIC THE UTILITY REFORM NETWORK 8326 CENTURY PARK COURT, MC CP62E 785 MARKET STREET, SUITE 1400 SAN DIEGO, CA SAN FRANCISCO, CA HAYLEY GOODSON ANGELIQUE PICOT STAFF ATTORNEY CASE COORDINATOR THE UTILITY REFORM NETWORK PACIFIC GAS AND ELECTRIC COMPANY 785 MARKET ST., STE BEALE ST., MC B9A SAN FRANCISCO, CA SAN FRANCISCO, CA FOR: THE UTILITY REFORM NETWORK JILL N. JAFFE MARTIN A. MATTES NOSSAMAN LLP NOSSAMAN LLP 50 CALIFORNIA STREET, 34TH FLOOR 50 CALIFORNIA STREET, 34TH FL. SAN FRNACISCO, CA SAN FRANCISCO, CA PATRICIA LANDRY CARMELITA L. MILLER REGULATORY AFFAIRS ENERGY COUNSEL THE GREENLINING INSTITUTE PO BOX , MC B9A 1918 UNIVERSITY AVENUE SAN FRANCISCO, CA BERKELEY, CA MICHAEL CALLAHAN-DUDLEY REGULATORY COUNSEL MARIN CLEAN ENERGY 781 LINCOLN AVE., STE. 320 SAN RAFAEL, CA State Service AMY BAKER CALIFORNIA PUBLIC UTILITIES COMMISSION RACHEL GOLD ENERGY DIV.

12 CPUC - Service Lists - A Page 4 of 4, CA CALIFORNIA PUBLIC UTILITIES COMMISSION, CA TORY FRANCISCO ZAIDA C. AMAYA CALIFORNIA PUBLIC UTILITIES COMMISSION CALIFORNIA PUBLIC UTILITIES COMMISSION ENERGY DIVISION - RESIDENTIAL PROGRAMS ENERGY DIVISION - RESIDENTIAL PROGRAMS, CA 00000, CA KYLE DEVINE ALICE GLASNER PUBLIC ADVISOR OFFICE ELECTRICITY PRICING AND CUSTOMER PROGRAM 320 West 4th Street Suite 500 ROOM 4102 Los Angeles, CA VAN NESS AVENUE SAN FRANCISCO, CA AVA N. TRAN KAREN CAMILLE WATTS-ZAGHA ENERGY EFFICIENCY BRANCH ELECTRICITY PRICING AND CUSTOMER PROGRAM AREA 4-A ROOM VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA KAREN MILLER SHANNON O'ROURKE PUBLIC ADVISOR OFFICE DEMAND RESPONSE, CUSTOMER GENERATION, AN ROOM 2103 AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA SYREETA GIBBS TORY FRANCISCO ENERGY EFFICIENCY BRANCH ENERGY EFFICIENCY BRANCH AREA 4-A AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA W. ANTHONY COLBERT DIVISION OF ADMINISTRATIVE LAW JUDGES ROOM VAN NESS AVENUE SAN FRANCISCO, CA TOP OF PAGE BACK TO INDEX OF SERVICE LISTS

13 CPUC - Service Lists - A Page 1 of 10 CPUC Home CALIFORNIA PUBLIC UTILITIES COMMISSION Service Lists PROCEEDING: A EDISON - FOR APPROVA FILER: SOUTHERN CALIFORNIA EDISON COMPANY LIST NAME: LIST LAST CHANGED: JANUARY 15, 2015 DOWNLOAD THE COMMA-DELIMITED FILE ABOUT COMMA-DELIMITED FILES Back to Service Lists Index Parties ALEX JACKSON ALLAN RAGO NATURAL RESOURCES DEFENSE COUNCIL FOR THE ENERGY COUNCIL QUALITY CONSERVATION SERVICES, INC., CA FOR: NATURAL RESOURCES DEFENSE COUNCIL, CA FOR: THE ENERGY EFFICIENCY COUNCIL CHARLIE HARAK LYDIA L. FLORES STAFF ATTORNEY PRESIDENT NATIONAL CONSUMER LAW CENTER AMERICAN INSULATION, INC., MA 00000, CA FOR: NATIONAL CONSUMER LAW CENTER FOR: AMERICAN INSULATION, INC. MEGAN KIRKEBY NOEL OBIORA CALIFORNIA HOUSING PARTNERSHIP CORP. ATTORNEY CPUC, CA FOR: CALIFORNIA HOUSING PARTNERSHIP, CA CORP. FOR: ORA STEVEN MOSS STEVEN R. SHALLENBERGER M.CUBED PRESIDENT SYNERGY COMPANIES, CA S 1000 E FOR: SAN FRANCISCO COMMUNITY POWER OREM, UT FOR: SYNERGY COMPANIES

14 CPUC - Service Lists - A Page 2 of 10 KIM F. HASSAN CHAIRMAN / PRESIDENT ATTORNEY LAT. BUS. CHAMBER OF GREATER L.A. SOUTHERN CALIFORNIA GAS COMPANY 634 S. SPRING STREET, STE WEST FIFTH STREET, GT14E7 LOS ANGELES, CA LOS ANGELES, CA FOR: LATINO BUSINESS CHAMBER OF GREATER FOR: SOUTHERN CALIFORNIA GAS L.A. COMPANY/SAN DIEGO GAS & ELECTRIC COMPANY ANDREA TOZER CARL WOOD SOUTHERN CALIFORNIA EDISON COMPANY UTILITY WORKERS UNION OF AMERICA 2244 WALNUT GROVE AVE S. NEVADA ST. ROSEMEAD, CA OCEANSIDE, CA FOR: SOUTHERN CALIFORNIA EDISON COMPANY FOR: UTILITY WORKERS UNION OF AMERICA, LOCAL 132 C. WESLEY STRICKLAND BOB CASTANEDA BROWNSTEIN HYATT FARBER SCHRECK, LLP DIR. OF MARKET DEVELOPMENT 21 E. CARRILLO STREET PROTEUS, INC. SANTA BARBARA, CA NORTH DINUBA BLVD. FOR: NIAGARA CONSERVATION CORPORATION VISALIA, CA FOR: PROTEUS FAITH BAUTISTA MATTHEW O'KEEFE PRESIDENT & CEO OPOWER NATIONAL ASIAN AMERICAN COALITION 760 MARKET STREET, 4TH FLOOR 15 SOUTHGATE AVE., STE. 200 SAN FRANCISCO, CA DALY CITY, CA FOR: OPOWER FOR: NATIONAL ASIAN AMERICAN COALITION EDDIE AHN HAYLEY GOODSON BRIGHTLINE DEFENSE PROJECT STAFF ATTORNEY 1028A HOWARD STREET THE UTILITY REFORM NETWORK SAN FRANCISCO, CA MARKET ST., STE FOR: BRIGHTLINE DEFENSE PROJECT SAN FRANCISCO, CA FOR: TURN KENT QIAN CHONDA JORDAN NWAMU NATIONAL HOUSING LAW PROJECT DIR - LEAD COUNSEL CUSTOMER PROGRAMS 703 MARKET ST., STE PACIFIC GAS AND ELECTRIC COMPANY SAN FRANCISCO, CA BEALE STREET, MC B30A / PO BOX 7442 FOR: NATIONAL HOUSING LAW PROJECT SAN FRANCISCO, CA FOR: NORA SHERIFF LEN CANTY ALCANTAR & KAHL, LLP CHAIRMAN 33 NEW MONTGOMERY STREET, SUITE 1850 BLACK ECONOMIC COUNCIL SAN FRANCISCO, CA LAKE PARK AVE., SUITE 338 FOR: CALIFORNIA LARGE ENERGY CONSUMERS OAKLAND, CA ASSOCIATION (CLECA) FOR: BLACK ECONOMIC COUNCIL KAT DANIEL MELISSA W. KASNITZ PROGRAM MGR. - COMMUNITIES OF PRACTICE CENTER FOR ACCESSIBLE TECHNOLOGY GREEN FOR ALL 3075 ADELINE STREET, STE. 220

15 CPUC - Service Lists - A Page 3 of TELEGRAPH AVENUE, SUITE 600 BERKELEY, CA OAKLAND, CA FOR: CENTER FOR ACCESSIBLE TECHNOLOGY FOR: GREEN FOR ALL STEPHANIE C. CHEN ERIK S. EMBLEM DIR - ENERGY / TELECOMM POLICY EXECUTIVE ADMINISTRATOR THE GREENLINING INSTITUTE JCEEP 1918 UNIVERSITY AVE., 2ND FL S STREET, SUITE BERKELEY, CA SACRAMENTO, CA FOR: THE GREENLINING INSTITUTE FOR: JOINT COMMITTEE ON ENERGY AND ENVIRONMENTAL POLICY MARCO LIZZARAGA JAMES L. HODGES LA COOPERATIVA CAMPESINA DE CALIFORNIA TH STREET TH STREET, STE.420 SACRAMENTO, CA SACRAMENTO, CA FOR: THE EAST LOS ANGELES COMMUNITY FOR: LA COOPERATIVA CAMPESINA DE UNION (TELACU), THE MARAVILLA CALIFORNIA FOUNDATION, THE ASSOCIATION OF CALIFORNIA COMMUNITY AND ENERGY SERVICES (ACCES) RONN KAISER CHIEF COUNSEL DEPT. OF COMMUNITY SERVICES & DEVELOPMNT 2389 GATEWAY OAKS DR., STE. 100 SACRAMENTO, CA FOR: THE DEPARTMENT OF COMMUNITY SERVICES AND DEVELOPMENT (CSD) Information Only AARON J. LEWIS ALLEN FERNANDEZ SMITH COUNSEL NATIONAL ASIAN AMERICAN COALITION, CA 00000, CA BARBARA R. BARKOVICH BARKOVICH & YAP, INC., CA BECKIE MENTEN EFFICIENCY COORDINATOR MARIN CLEAN ENERGY, CA BLANCA DE LA CRUZ BRANDON RIDLEY PROGRAM MANAGER CALIF. HOUSING PARTNERSHIP CORPORATION, CA 00000, CA BRETT SEARLE CASSANDRA YAMASAKI SR. BUSINESS ANALYST - PRICING PRODUCTS NATIONAL ASIAN AMERICAN COALITION PACIFIC GAS AND ELECTRIC COMPANY, CA 00000

16 CPUC - Service Lists - A Page 4 of 10, CA CHONDA NWAMU DARREN ROACH, CA 00000, CA DENNIS W. GUIDO ELIZABETH BAIRES EVP - CORPORATE RELATIONS REGULATORY CASE ADMINISTRATOR STAPLES & ASSOCIATES SOUTHERN CALIFORNIA GAS COMPANY, CA 00000, CA ERWIN BONILLA FRANCES THOMPSON PACIFIC GAS AND ELECTRIC COMPANY RICHARD HEATH & ASSOCIATES, CA 00000, CA GINA GOODHILL HUGH YAO POLICY - LEGISLATIVE ASSOCIATE SOUTHERN CALIFORNIA GAS COMPANY GLOBAL GREEN USA, CA 00000, CA JOEL GAMORAN JOHN AIELLO C3 ENERGY, CA 00000, CA KEVIN PRICE LARA ETTENSON EVERGREEN ECONOMICS, INC. NATURAL RESOURCES DEFENSE COUNCIL, CA 00000, CA LEONEL ALVARADO LISA LONG HIGHLANDS DIVERSIFIED, INC. PACIFIC GAS AND ELECTIRC OCMPANY ON LY, CA 00000, CA MARIA STAMAS MARK MCNULTY LEGAL FELLOW, ENERGY PROGRAM NATURAL RESOURCES DEFENSE COUNCIL, CA 00000, CA MARY O'DRAIN MATT KLOPFENSTEIN GONZALEZ QUINTANA & HUNTER LLC, CA 00000, CA MCE REGULATORY MARIN CLEAN ENERGY NIKOLE PRODOUZ

17 CPUC - Service Lists - A Page 5 of 10, CA 00000, CA PATRICIA LANDRY PETER WIERSMA PERI SOFTWARE, CA 00000, CA PRIMITIVO ROJAS-CHEATHAM RAYMOND THOMPSON PACIFIC GAS AND ELECTRIC COMPANY REMS, LLC, CA 00000, CA SHALINI SWAROOP SUSAN NORRIS REGULATORY COUNSEL MARIN CLEAN ENERGY, CA 00000, CA TAMI RASMUSSEN TINA NGUYEN EVERGREEN ECONOMICS, CA 00000, CA TODD NEAL NEAL CO, CA TORY FRANCISCO CALIFORNIA PUBLIC UTILITIES COMMISSION ENERGY DIVISION - RESIDENTIAL PROGRAMS, CA TRACY GEZELIN-PANZARELLA MAUREEN MCQUILKIN NIAGARA CONSERVATION CORP. PERFORMANCE SYSTEMS DEVELOPMENT 45 HORSEHILL ROAD 40 WEST EVERGREEN AVE., ST. 104 CEDAR KNOLLS, NJ PHILADELPHIA, PA OLIVIA B. WEIN RACHEL HOLMES ATTORNEY AT LAW APPLIANCES RECYCLING CENTER OF AM., INC. NATIONAL CONSUMER LAW CENTER 7400 EXCELSIOR BLVD CONNECTICUT AVE., NW., STE. 510 MINNEAPOLIS, MN WASHINGTON, DC JACK CAMERON BROOKS CONGDON PRESIDENT MANAGER, ENERGY EFFICIENCY APPLIANCES RECYCLING CENTERS OF AM., INC SOUTHWEST GAS CORPORATION 7400 EXCELSIOR BLVD 5241 SPRING MOUNTAIN ROAD, LVB-100 MINNEAPOLIS, MN LAS VEGAS, NV CELINE APO KRISTIEN TARY SOUTHWEST GAS COMPANY STATE REGULATORY AFFAIRS 5241 SPRING MOUNTAIN ROAD SOUTHWEST GAS CORPORATION LAS VEGAS, CA SPRING MOUNTAIN ROAD LAS VEGAS, NV 89150

18 CPUC - Service Lists - A Page 6 of 10 CYNTHIA K. MITCHELL ANDREW STEINBERG ENERGY ECONOMICS INC. REGULATORY POLICY & REPORTING MGR. 530 COLGATE COURT SOUTHERN CALIFORNIA GAS COMPANY RENO, NV W. FIFTH STREET, GT19A7 LOS ANGELES, CA GILLIAN WRIGHT JEFFREY L. SALAZAR DIRECTOR-CUSTOMER PROGRAMS & ASSISTANCE SOUTHERN CALIFORNIA GAS COMPANY SAN DIEGO GAS & ELECTRIC COMPANY 555 WEST FIFTH STREET, GT14D6 555 W. FIFTH STREET, SUITE 1400 LOS ANGELES, CA LOS ANGELES, CA JASON A. HOBSON LARRY GROSS HOBSON BERNARDINO + DAVIS, LLP EXECUTIVE DIRECTOR 725 S. FIGUEROA ST., STE COALITION FOR ECONOMIC SURVIVAL LOS ANGELES, CA SHATTO PLACE, STE. 270 LOS ANGELES, CA ARLEEN NOVOTNEY MELISSA SMITH SOUTHERN CALIFORNIA FORUM ACCESS 941 PALMS BLVD. 941 PALMS BLVD. VENICE, CA VENICE, CA FOR: ASSOCIATION OF CALIFORNIA COMMUNITY AND ENERGY SERVICES (ACCESS) RON GARCIA PAT WATTS RELIABLE ENERGY MANAGEMENT, INC. PRESIDENT / CEO 7201 ROSECRANS FCI PARAMOUNT, CA E. GILMAN LONG BEACH, CA CASE ADMINISTRATION GENE RODRIGUES SOUTHERN CALIFORNIA EDISON COMPANY ATTORNEY AT LAW 2244 WALNUT GROVE AVENUE, RM. 370 SOUTHERN CALIFORNIA EDISON COMPANY ROSEMEAD, CA WALNUT GROVE AVENUE ROSEMEAD, CA JANET COMBS JOHN FASANA SR. ATTORNEY SOUTHERN CALIFORNIA EDISON SOUTHERN CALIFORNIA EDISON COMPANY 2244 WALNUT GROVE AVENUE 2244 WALNUT GROVE AVENUE ROSEMEAD, CA ROSEMEAD, CA LARRY R. COPE ANNLYN MA. FAUSTINO ATTORNEY SDG&E/SCGC SOUTHERN CALIFORNIA EDISON COMPANY 8330 CENTURY PARK COURT (CP31E) 2244 WALNUT GROVE AVE. / PO BOX 800 SAN DIEGO, CA ROSEMEAD, CA CENTRAL FILES JOY C. YAMAGATA SDG&E/SOCALGAS REGULATORY MGR CENTURY PARK COURT, CP31-E SAN DIEGO GAS & ELECTRIC/SOCALGAS SAN DIEGO, CA CENTURY PARK COURT, CP 32 D

19 CPUC - Service Lists - A Page 7 of 10 SAN DIEGO, CA YVETTE VAZQUEZ JOHN HARRISON SAN DIEGO GAS & ELECTRIC JOHN HARRISON CONTRACTING, INC CENTURY PARK COURT, MC CP62E 1143 W LINCOLN ST., STE. 2 SAN DIEGO, CA BANNING, CA DANIELLE DE CLERCQ RICHARD SHAW PUBLIC PURPOSE PROGRAM COORDINATOR ASSERT BEAR VALLEY ELECTRIC SERVICE PO BOX GARSTIN DRIVE / PO BOX 1547 FILLMORE, CA BIG BEAR LAKE, CA LES LO BAUGH FLOYD E. WICKS BROWNSTEIN HYATT FARBER SCHRECK, LLP HZOPTIONS, INC. 21 EAST CARRILLO STREET 1647 POSILIPO LANE, UNIT F SANTA BARBARA, CA SANTA BARBARA, CA VANESSA ANDERSON SUSAN L. WYNNE RHA, INC. RESEARCH DIR. - NEW BUSINESS DEVELOPMENT 590 W. LOCUST AVE., STE. 103 HIGHLANDS ENERGY SERVICES FRESNO, CA E. CLINTON WAY, SUITE 101 FRESNO, CA ORTENSIA LOPEZ ROBERT GNAIZDA EXECUTIVE DIRECTOR OF COUNSEL EL CONCILIO OF SAN MATEO COUNTY 15 SOUTHGATE AVE., STE. 200 BULINGAME AVE., STE. N DALY CITY, CA BURLINGAME, CA DANIEL FELIX JAMES R. GROW NATIONAL HOUSING LAW PROJECT NATIONAL HOUSING LAW PROJECT 703 MARKET STREET, STE MARKET STREET, STE SAN FRANCISCO, CA SAN FRANCISCO, CA ANGELIQUE PICOT JOHN MCINTYRE CASE COORDINATOR ALCANTAR & KAHL PACIFIC GAS AND ELECTRIC COMPANY 33 NEW MONTGOMERY STREET, SUITE BEALE ST., MC B9A SAN FRANCISCO, CA SAN FRANCISCO, CA KAREN TERRANOVA JANINE L. SCANCARELLI ALCANTAR & KAHL, LLP CROWELL & MORING LLP 33 NEW MONTGOMERY STREET, SUITE BATTERY ST., 23RD FLOOR SAN FRANCISCO, CA SAN FRANCISCO, CA HILLARY CORRIGAN CASE COORDINATION CALIFORNIA ENERGY MARKETS PACIFIC GAS AND ELECTRIC COMPANY 425 DIVISADERO ST. STE 303 PO BOX , MC B9A SAN FRANCISCO, CA SAN FRANCISCO, CA BARBARA WILLIAMS JAMES DEZELL

20 CPUC - Service Lists - A Page 8 of 10 RHA, INC. FIELD SUPERVISOR 1320 HARBOR BAY PKWY STE. 140 RHA, INC. ALAMEDA, CA HARBOR BAY PARKWAY, STE. 140 FOR: RICHARD HEATH AND ASSOCIATES, INC. ALAMEDA, CA FOR: RICHARD HEATH AND ASSOCIATES, INC. KYLE JEFFERY CHARLIE TOLEDO RHA, INC. DIRECTOR 1151 HARBOR BAY PKWY., STE. 205 SUSCOL INTERTRIBAL COUNCIL ALAMEDA, CA PO BOX 5386 NAPA, CA ANN GRESSANI MICHAEL RAWSON CONSULTANT THE PUBLIC INTEREST LAW PROJECT CA HOUSING PARTNERSHIP TH ST., STE JORDAN ROAD OAKLAND, CA OAKLAND, CA WENDY SOMMER KORIN CRAWFORD PRINCIPAL PROGRAM MANAGER SENIOR PROJECT MANAGER STOPWASTE.ORG BUILD IT GREEN 1537 WEBSTER STREET 1330 BROADWAY, SUITE 1702 OAKLAND, CA OAKLAND, CA FOR: BUILD IT GREEN VIEN TRUONG PETER HOFMANN THE GREENLINING INSTITUTE BO ENTERPRISES 1918 UNIVERSITY AVE., 2ND FLR. 43-B EAST MAIN STREET BERKELEY, CA LOS GATOS, CA RODNEY WILLILAMS STEPHANIE BORBA EMBERTEC USA WESTERN INSULATION, L.P. 103 LEEWOOD COURT 2400 ROCKEFELLER DRI VE LOS GATOS, CA CERES, CA STEVEN HEIM WILLIAM JULIAN II WESTERN INSULATION, LP UTILITY WORKERS UNION OF AMERICA 2400 ROCKEFELLER DR ALMOND LANE CERES, CA DAVIS, CA MICHAEL MOYNAGH DAVE BARNES WESTERN CENTER ON LAW & POVERTY EMPIRE INSULATION, INC TH ST., STE NORTH MARKET BLVD. SACRAMENTO, CA SACRAMENTO, CA FOR: EMPIRE INSULATION, INC. DAVE STEPHENSON STEPHEN GROVER, PHD RATE REGULATION MANAGER - WESTERN REGIO PRESIDENT AMERICAN WATER WORKS SERVICE CO. EVERGREEN ECONOMICS 4701 BELOIT DRIVE 1020 SW TAYLOR ST., STE. 680 SACRAMENTO, CA PORTLAND, OR CAROL ZABIN

21 CPUC - Service Lists - A Page 9 of 10 IN THE GREEN ECONOMY THE DONALD VIAL CENTER ON EMPLOYMENT 2521 CHANNING WAY, STE BERKELEY, CA State Service BRIAN STEVENS CPUC - ENERGY, CA DAVID B. PECK CPUC - ORA ELECTRICITY PRICING & CUSTOMER PROGRAM, CA ZAIDA C. AMAYA KYLE DEVINE CALIFORNIA PUBLIC UTILITIES COMMISSION ENERGY DIVISION - RESIDENTIAL PROGRAMS PUBLIC ADVISOR OFFICE 320 West 4th Street Suite 500, CA Los Angeles, CA JOSE ATILIO HERNANDEZ ALICE GLASNER IDEATE CALIFORNIA 1901 LANDIS STREET ELECTRICITY PRICING AND CUSTOMER PROGRAM BURBANK, CA ROOM VAN NESS AVENUE SAN FRANCISCO, CA AMY C. BAKER AVA N. TRAN EXECUTIVE DIVISION ENERGY EFFICIENCY BRANCH ROOM 5210 AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA BERNARD AYANRUOH COLETTE KERSTEN UTILITY AUDIT, FINANCE & COMPLIANCE BRAN EXECUTIVE DIVISION AREA 3-C ROOM VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA HAZLYN FORTUNE KAREN CAMILLE WATTS-ZAGHA DIVISION OF ADMINISTRATIVE LAW JUDGES ELECTRICITY PRICING AND CUSTOMER PROGRAM AREA 4-A ROOM VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA KAREN MILLER KIMBERLY KIM PUBLIC ADVISOR OFFICE DIVISION OF ADMINISTRATIVE LAW JUDGES ROOM 2103 ROOM VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA

22 CPUC - Service Lists - A Page 10 of 10 LOUIS M. IRWIN RADU CIUPAGEA ELECTRICITY PRICING AND CUSTOMER PROGRAM ELECTRICITY PRICING AND CUSTOMER PROGRAM ROOM 4209 ROOM VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA RAHMON MOMOH SARAH R. THOMAS UTILITY & PAYPHONE ENFORCEMENT BRANCH LEGAL DIVISION AREA 2-E ROOM VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA SEPIDEH KHOSROWJAH SYREETA GIBBS EXECUTIVE DIVISION ENERGY EFFICIENCY BRANCH ROOM 5201 AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA SAN FRANCISCO, CA JASON WIMBLEY JOAN GRAHAM LIOB VICE CHAIR COMMUNITY RESOURCE PROJECT, INC. DEPT. OF COMMUNITY SRVCS. & DEV. 250 HARRIS AVENUE, SUITE GATEWAY OAKS DRIVE SACRAMENTO, CA SACRAMENTO, CA TOP OF PAGE BACK TO INDEX OF SERVICE LISTS

23 List of Non Recipients LEN CANTY BLACK ECONOMIC COUNCIL 484 LAKE PARK AVE., SUITE 338 OAKLAND CA 94610