I am looking forward to new adventures this year.

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1 TEAM PACIFIC I like to travel with a group of friends. Sharing experience s, having lots of laughs and plenty of fun. Always carry an extra change of clothes with you on the plane just in case your bags go missing! I am looking forward to new adventures this year. I have worked in the travel industry for over 10 years, joining Qantas Holidays 6 years ago. My very first job was at the local basketball stadium, and I am still working there 15 years later!! My best WOW moments are when I can turn a complaint into a complime nt. My best holiday so far is a tough choice. USA New York in particular or any one of the amazing islands I have visited in the Pacific. The best thing about the travel industry is the opportunity to sell, experience and share amazing destinations around the world through travel. Networking with a wide range of people throughout the industry as well as being able to share my passion for travel with like minded people. Tahiti Bora Bora is my dream destination. To speak with our specialised team, dial Or you can our friendly team at pacificres@qantasholidays.com.au

2 The best thing about our industry is selling dreams! I'm happy to travel with anyone anyone who wants to travel with me! My best travel tip is always pack Hydralyte or Berocca and drink one every morning (especially in places like Bali) Keeps me hydrated and gives me energy for a busy ahead! My WOW moments with customers is when they take the time to send me an to let me know they appreciated the time and special efforts I took to help them get their clients on a great holiday I have a secret I really dislike transport, as I get motion sickness, but you need to suffer this to see and appreciate amazing places!

3 My favourite holiday so far was Hawaii but I have South America as top of my bucket list! I have been with QH for 2.5 years and started work at Hungry Jacks at the registers

4 I have been with QH for 3 years and I started out as a Sales Assistant My best WOW moments with customers is when I get great feedback from my agents My best holiday so far has been to China and Iceland is top of my bucket list My top travel tip is when in New York go to the revolving bar at the Marriott Marquis the view is great The best thing about our industry is the people One of my favourite ways to travel is on the A380 s, there is much better room on board! I like travelling with one of by best friends Angie, as she has really hasn t been overseas a lot This year I am looking forward to winning the lotto and taking a 1 st class trip

5 I have been with QH for 5 years and first job was at Hungry Jacks (at 14yrs old!) My Favourite way to travel is by plane and I travel LIGHT! The best thing about our industry is being able to travel ourselves and help people with the knowledge and experience you gain I love to travel with my partner Sean. Friends can be hit and miss you don t really know some one until you travel with them! My WOW moment with a customer was helping her with a simple thing but built a great relationship through the call

6 My first job was for the NZ Government It would be great to travel with Kylie Kwong or some sort of chef so i can eat my way around the world It will be 5 years in June at Qantas Holidays When in Vietnam pay for VIP customs service, it will save you a good hour of waiting. I like small group tours, you get a taste of places with a bunch of people and then you can go back and travel by yourself to the places you like Would you believe it - ing a Swahili language guide to passengers has been my best WOW moment I enjoy this industry as I get to travel. My bucket list destination is Croatia Best holiday so far is Africa

7 I have been at QH for 1 year (not including the 7 months I was with the company previously) The best part of the Travel Industry is sharing your knowledge, experience and stories. My best travel tip is not to plan to much, it's ok to get lost. My best holiday was travelling through Asia, specifically Cambodia Bucket List Destination at the moment, Burma (Myanmmar) My best WOW moment with a customers has been helping an agent who had a problem with a booking due to depart that day. I worked on it all day and managed to come to a resolution. The agent was very happy with the result and service I will travel with anyone, as long as I can travel! This year I am looking forward to New York in November for my cousins wedding. My preferred way to travel is flying, it's the fastest which means you spend more time at your destination

8 On the bucket list for me, is Pyramids - Egypt My best tip is split your money between Cash and Travel Cards It doesn t worry me who I travel with as long as we get along well. I m looking forward to New York in August, most of all the Seinfeld reality bus Tour The best thing about the travel industry are the discounts My first job I was a goal umpire The best holiday so far has been USA Anaheim, San Diego, LA & Las Vegas I have worked at QH for 5 Years I much prefer to travel by plane than boat. I just want to get there!

9 My best travel tip is to travel light. Take clothes that you can wash and wear easily. If time permits, I love travelling around a country by car. It means you are not committed to see things you don't want to and stop to visit place that you do. I love an adventure. The best thing about our industry is being faced with exciting destinations on a day to day basis. I am always learning about new places to visit and it excites me to be able to share my information with others...there is never a dull moment - I love it! I ve worked at QH for just over a year now and my first job was Admin/Reception for a computer hardware supplier. My best holiday so far would be our 3 month family holiday to Italy with my husband and 2 children. We drove over 18,000 km around the country...it was awesome! It really depends on the experience I am after. I would travel with my 11 year old daughter because we are both passionate about history and like to visit museums. We also are great shopping companions. I find it really rewarding when I receive positive feed back from an agent. I am driven by offering my best services and putting together the best deal possible. When an agent is forever thankful for all I have done, I know I have done my job well. This is my incentive to do my best. This year is a big year for me because I will be celebrating my 40th birthday with the 10 most important people in my life in Tuscany Italy... we will be travelling around Italy for 3 1/2 weeks and then we will come together in Tuscany for 1 week...can't wait! My top destination would have to be Alaska.

10 I have been with Qantas Holidays for 2 years To travel by Sail Boat is my favourite way to go Never say "I can't afford this" when an opportunity comes up to see something or experience something. You will always live in regret as you may never return This industry lets me talk with others who are passionate about travel and I get to talk about holidays all day long! I m looking forward to Bali in October My very first job was in a Pizza shop My best WOW was Fixing up a massive problem at a hotel for a disabled passenger who didn't have a disabled room. By speaking to the General Manager of the Hotel we resolved the issue and our customer then had the disabled room vital to her condition. I spent 12 months backpacking around the world, this has been my favourite trip! On the bucket list is Brazil, Canada & Caribbean. I like to travel with a girlfriend/ best friend or brother. After 12 months travelling with my best friend with no problems, its easy to travel with him again.

11 I have been with QH for 4 years and my first job was in reservations My best holiday so far was to Paris and Thailand and I can wait to see the rest of the world I like travelling with my partner, she is my best friend and I love sharing food memories with her This year I am looking forward to spending more time with my newly born niece! My best travel tip? Back up all your documents, (passport, travel insurance) into your s so you can access while you are overseas and also give family members a copy of your itinerary so they know where you are The best thing about our industry is having the travel bug 24/7 My best WOW moment with a customer was having a client at the start of a call unsure, scared and excited of where to go but by the end of the call they were confident and so thankful for my advise and the time I spent with them

12 I have worked at Qantas Holidays for 5 years. My first job was at a fish & chip shop. I like to travel with my husband, just easy because we like doing the same things so I don t worry about what anyone else wants to do or my sister - she is just like me and really fun to travel with This year I am looking forward to more travelling and hopefully a new house. I have a tie for my best holiday. Honeymoon to LA, Vegas and Hawaii and Intrepid through South America My best WOW moment was with a direct passenger wanting to go to Thailand but was really unsure what they wanted. I spent ages with them going through all the different places, built really good rapport and they ended up booking and paying on the spot! Top spot on my bucket list is New York or Spain Best travel tip is when you are somewhere that doesn t speak a lot of English, make sure you learn at least a few phrases in their language. I learnt the hard way!

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