CHALLENGE COMPLETE THE FOLLOWING TO EARN YOUR

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2 NEW CONSULTANT *CHALLENGE #1 Think Pink CHALLENGE Hello Rockstar! Are you ready for a challenge?! Complete the following and earn your 1st of many prizes!! Ready, Set, Go COMPLETE THE FOLLOWING TO EARN YOUR BLING EARRINGS! 1. CONNECT-Download Voxer (send me id), FAITH App (Search Somer Fortenberry) & Join Facebook Groups (unit & area) 2. WATCH Inventory Video 3. New Consultant Orientation with your Director 4. Log into marykayintouch.com 5. Complete Color Confident 6. Schedule Debut Party 7. Complete Video Series (on Faith App) 8. Place Qualified Order 9. Attend 1st Meeting (Meetings are held on 6:45pm at the Beauty Boutique 1400 Battleground Ave Suite 215-C* Greensboro, NC

3 Business Power Plan A 6 step process to making the BEST decision for your business! Regardless of the reasoning behind your decision to become a Mary Kay Consultant, you ll want to take a very logical, rational approach in making your inventory decision as your time management, immediate profit, and cash flow depends on it!! Now follow the next 6 steps to make your best business decision!! 1. Who Do You Know? Make a list of 75+ women who know your name and face.family, friends, co-workers, etc. 2. It s Your Time. Invest It Wisely. Here s a breakdown of the average profit you can earn monthly based on the effort you put into your business. $160 to $320/month; online orders; 6-12 faces per month; 1-2 hours per week = 2 point $400 to $600/month; 1 party per week; faces per month; 5-7 hours per week = 4 points $800 to $1,800/month; 2-3 parties per week; faces per month; hours per week = 6 points $1,200 to $3,000/month; 3-4 parties per week; faces per month; hours per week = 8 points 3. Training Events I am committed to attending success meetings each week = 3 points I plan to attend success meetings twice a month = 2 points I plan to attend success meetings when they fit into my schedule = 1 point 4. Set Your Goals (check all that apply) I would like to build a solid base of customers = 2 points I would like to earn the use of a Mary Kay Career Car = 2 points I would like to become an Independent Sales Director = 2 points I would like to replace my full-time income = 2 points I would like to have a little extra spending cash = 1 point 5. How Much Inventory Do I Need (calculate your points to find the suggested inventory for you) 13 points $3,600 - Emerald STAR (36 faces/month) 12 points $3,000 - Diamond STAR (30 faces/month) 11 points $2,400 - Ruby STAR (24 faces/month) 8 to 10 points $1,800 - Sapphire STAR (18 faces/month) $1800 is the MINIMUM level that is considered HAVING INVENTORY ON HAND You are likely to have most of what each woman orders on hand to give to her on the spot to run an efficient, profitable business. The EYE BUYS what the EYE SEES if each woman knows she can walk out of the party with product in her hand, YOU WILL SELL MORE! Marketing studies show that sales are 57% higher when you can deliver products on the spot! *$1800 is the MINIMUM level to be a STAR Consultant! STARS receive Tons of recognition 2. STAR Consultant Prize 3. Get invitation to our quarterly STAR Outing 4. STAR Consultants have the option to have their Director do a Business Debut so she can support you in selling the product you have on hand 5 to 7 points $1,200 - Hobby Level (12 faces/month) 2 to 4 points $600 - Hobby Level (6 faces/month) 6. Make A Decision! There are MANY WAYS to invest, but here are my favorite options you can use to make your investment! 1. Get a small personal loan Credit Unions & small banks usually have the lowest rates 2. Apply for Fifth/Third Bank, Key Bank or US Bank 0% Credit Card 3. Borrow from a friend/family member who is willing to invest in supporting YOU and your new business 4. Use a credit card you currently have that has low interest or borrow from a savings/retirement account 5. There are many more options we can discuss! 6. Please refer to the Inventory Financing Options information on the next page.

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6 NEW CONSULTANT Business CHALLENGE #2 Woman s Challenge COMPLETE THE FOLLOW- ING TO EARN YOUR MONEY BAG! 1. Open a Separate Checking Account for your MK Business 2. Log into marykayintouch.com 3. Set up your MK Website 4. Set up your Propay 5. Order your Business Cards!

7 ng Business Debut CHALLENGE COMPLETE THE FOLLOWING TO EARN YOUR BLING RING*! 1. Send out your Debut Invites! 2. Send a Reminder Text 48 hours before 3. Have at least 15 guests (18 or older) attend your Debut! NEW CONSULTANT CHALLENGE #3 *Rings may vary

8 Business Debut Checklist Your Business Debut is the best way for me to support you as you begin your business! I am here to support you in every way and will match my time with your efforts! Schedule your business debut within your 1st 2-3 weeks of your business! You will to have your inventory in stock before your Business Debut. Invite all people on your Contact List. (You can expect 10 to attend if you invite 50, with proper follow-up). Invitations can be found on our units website (see Front Page for details). Hover over Training from the Menu bar and then choose New Consultants. Send out a minimum of Business Debut Invitations (send one to your Director). Follow up with EVERYONE you invited hours before your Debut. Sending postcards alone will not be effective. After you have mailed your invitations, plan to call each guest personally and invite them hours before your event. This is very important & will greatly improve the attendance of your Business Debut! Your attendance will be in direct proportion to the number of guests that you personally speak with hours prior to the event. Don t be afraid to tell your guests that you will receive a prize when 15 people over the age of 18 are present & remind everyone that they can bring a friend! If a friend or family member cannot come to your Business Debut, share your goal (30 faces in 30 days) and ask if you can borrow her face or invite her to the next unit event! Book appointments with guests who cannot attend your Business Debut. CHECKLIST FOR THE DAY OF THE DEBUT: Provide simple refreshments. We will eat afterwards. Mark your datebook with everything you have going on in your life. Highlight the times and dates that you have dedicated to your Mary Kay business. Put a star beside your power start weeks. Your main goal after the Business Debut Presentation is to take your date book around & talk individually with each guest to book appointments! Your goal is to book 10 appointments to complete your PowerStart! Your Director will fill orders, book interviews & talk with the guests about the career opportunity. Have the following supplies available: Pens and profile cards on hand for each guest to complete as they arrive Satin Hands Set for guests to try as they arrive Money bag, sales tickets and a calculator Beauty Books & Look Books stamped with contact information. Filled travel roll-up bags Set up product displays & hang roll-up bags around the room for guests to look at. Have all your product displayed - this lets your guests see that you are serious about servicing their needs and that you are serious about your business. Have 10 Hostess packets prepared to give out to your 1st 10 hostesses. Packets should include: Hostess Flyer that comes in your Starter Kit, Mary Kay Look Book & your business card.

9 Business Debut Information What You Can Expect During the Presentation Your Director will explain the purpose of the event: We are launching YOUR business & the PROD- UCT you are selling! Your 1st goal will be shared (30 faces in 30 days; 6 practice interviews) with your guests! Your guests will know that you will be asking them to help you by having an appointment to try the products. All the guests will introduce themselves. Mary Kay will be introduced as the #1brand of Skin Care & Color Cosmetics in the Nation! All the guests will sample the Miracle Set on the back of the hand. No one will receive a facial or makeover that day. Your Director will share her I story. We will book your 1st faces using the poster board. At the close, guests will have an opportunity to make a purchase, schedule an appointment & set up an Interview while we mingle and have refreshments. Do not pass out Look Books/Hostess Packets until AFTER the presentation - too distracting to pass it out before. THERE SHOULD BE ABSOLUTELY NO CHILDREN AT THIS EVENT, including your own. This is an adult event and your guests should be able to relax and be pampered without any distractions. Women will not focus and shop as much if there are distractions during the event. Please ask your friends to get a babysitter and enjoy the day to herself. WEAR A PROFESSIONAL SKIRT OR DRESS! You are launching your new business...please look professional! What Your Director Will Bring to Your Business Debut 5-10 Interview Packets, your Director will pass these out to your sharp guests at the end of the presentation. We will schedule your 1st 5-15 Practice Interviews that day. Tickets to pass out during the games & prizes at your Business Debut. Text Scripts for Debut Inviting Invite Texts Text 1: Hi! How are you! This is Text 2: I wanted to invite you to a special event I am hosting! It's my launch party for my Mary Kay business! I am so excited about beginning this journey! Text 3: Can I count on you to attend?? I have a challenge to have at least 15 women join me! It will be held on at!!! We will have fun, prizes and pampering!!!! Let me know either way :) Starts at!!! Debut Reminder Texts Text 1: Hi! This is Jen Text 2: I am so excited about my launch party tonight at 7pm!!! We will be so a drawing get a ticket for being on time and for every friend you bring 18 or older :) I hope you can join me :) Let me know!!!

10 Create a Contact List Work from this list to invite people to your business debut and complete your Power Start! In addition to the obvious, your immediate family, in-laws, cousins, neighbors, friends and work associates, what about the person...from your old job?...from school or college?...you know from your favorite sport or hobby?...from your child s activity?...from your church?...from community activity?...from whom you rent?...to whom you sold a house?...that you met through your?...who check you out at the grocery store?...who helps you at the cleaners?...that you met on vacation?...who checked you in at your last hotel?...who gives your child lessons? Name Address...who fills your prescription?...who leads the PTA?...Girl/Boy Scouts?...who booked your last vacation?...who sells baskets? Candles?...who bought a house last your street?...who is your bank teller?...who is your florist?...who was your nurse at the office/ hospital?...who was your maid of honor?...who is your cleaning lady?...who you met in the grocery/bank line?...who was the bride your saw in the newspaper?...who is the secretary at your work/ school...who sells you your clothes?...who sells you your shoes?...who sold you your glasses?...who is the wait staff at your favorite restaurant?...who you met at your last business luncheon?...who helped you at the last jewelry store?...who helped with your last decorating purchases?...the last salesperson to give great service?...who works the desk at the health club?...who did I miss? Phone # Booked Interviewed

11 Name Address Phone # Booked Interviewed

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13 NEW CONSULTANT CHALLENGE #4 After Debut CHALLENGE COMPLETE THE FOLLOWING TO EARN YOUR BUSINESS CARD HOLDER! 1. Follow up with all those invited who did NOT Attend (Use script provided by your Director) 2. Follow up with all guests who DID Attend (Use script provided by your Director) 3. Have 10 Bookings on your Datebook within 48 hours after Debut!

14 What do I do after my Debut Add up your sales, the number of appointments you booked & the number of practice interviews you booked! or Text your Director to let her know the results! Record your sales in your Online Weekly Accomplishment Sheet on marykayintouch.com. Deposit your sales into your MK checking & savings accounts. Remember, if you are not on profit (full store) then part of your profit will go toward building your full store. Not everyone can come into MK with a full store but there is no reason you cannot build to a full store by running a clean business (do the 60/40 split). Quickly reorder any products you did not have on hand at your debut to fill orders expediently or place an order to replace the products that you sold. Follow up within hours (no later) with a quick phone call to everyone who was at your Debut to thank them and to confirm their appointments. Also, call all your hostesses to get their guest lists! Send a friendly reminder or postcard to every guest we booked a phone interview with! Last, but VERY CRITICAL...Call all your guests who could not attend your Business Debut! Say something like the following, but make it NATURAL TO YOU & KEEP IT LIGHT! Don t take yourself too seriously! Say, Susie Q, hey, this is Leah.do you have a quick second? Well, I am so sorry you missed my business debut...we had a great time...we missed you...everything went great! I wanted to let you know about my first goal...to practice on 30 faces in 30 days! I would love to borrow your face and get your opinion of our products! So, is there any reason why we couldn t get together? What s best for, this week or next week? **After you book a day and time with her say, When you have at least 2 friends attend your appointment with you, you qualify for discounts! Is there any reason why you wouldn t want to have a few friends attend your appointment with you? **If you get voic say that you have a really important question to ask & leave it at that! Don t ramble on about your goal! Text Scripts for Debut Follow Up DID NOT ATTEND Text 1: Hi! How are you! This is DID ATTEND Text 2: I am sorry you missed my launch party the other day. I am so excited about my new Mary Kay journey and wanted to see if you could help me with my next challenge :)? Text 3: All I need is to complete my 30 faces in 30 days. Would you be willing to help me by being 1 of my faces :) if so I will send you the details :) Text 4, If YES: Great! I am super excited to book this with you! Thank you for helping me out!!! Your pampering session will include a facial with anti aging skin care, a hand and lip treatment, an anti aging eye treatment along with a spring on the go look :) this session is good for you and up to 4 friends 18 or older :). Let's compare our calendars :) Text 4, if NO: Ok thank no worries :) it would be such a great help if you could refer 10 of your sharp friends or family to me :) I would even be willing to give you a GIFT :) would you be willing? Text 1: Hi! I wanted to thank you so much for coming to my debut!!! Text 2 -Will be either following up for a booking -will be following up to start coaching a scheduled appt - will be reminding about a coffee chat

15 NEW CONSULTANT CHALLENGE #5 SHARE THE MARY KAY PRODUCTS & OPPORTUNITY TO EARN YOUR PEARL JEWELRY SET! EARRINGS: 5 Sharing Appointments with your Director BRACELET: Bring at least 5 guests to an event! NECKLACE: Power Start-30 Faces in 30 Days! You have 30 days from TODAY! Ready, Set, GO!!!! Pearl Girl Challenge

16 Track Your Interviews Name & Phone Number 1. Interview Date Followed Up Date Decision You can share the opportunity using the Marketing Video on the FAITH Area App under Team Building Text Script for Sharing Opportunity 1st Text: Hi Sally!!! How are you? 2nd text: I wanted to see if you would help me with a challenge! I have been challenged by my director to have 10 sharp women to call in and listen more about the amazing Mary Kay opportunity and give us your feedback! Would you be willing to help me complete this challenge? 3rd: I REALLY VALUE Your OPINION and I pay in FREE product :))) Response: Great thank you so much for helping me!!! You can call in this number( insert number and time choices). Let me know what time slot you choose and I will send you a quick reminder 5 minutes before :) After you call in text me and we will set up at time to give us your feedback it will only take about minutes and then we will get you your FREE product!!!

17 This is your #1 priority for your success in your first 30 days.

18 NEW CONSULTANT CHALLENGE #6 The RED-olution C h a l l e n g e COMPLETE THE FOLLOWING TO EARN YOUR RED HEELS! 1.Complete Month 1 of our Inner Circle 2. Move up to RED Jacket!!

19 WHAT ARE YOUR MARY KAY PINS SAYING ABOUT YOU? Your Mary Kay Pins are a representation of your incredible accomplishments in your business and should be worn with pride. However, be careful not to over do it. Too many pins adorning your lapel can look cluttered and distasteful. A good rule of thumb is no more than 3 pins including your Mary Kay Logo Pin. Your Ladder of Success Pin and Power Start Pin are always great choices!

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21 Your commitment to your business entitles you to participate in our AREA INNER CIRCLE Program. I have found that the best and the worst part of Mary Kay is the fact that you are not accountable to anyone!!! I love not having a boss However, on the other hand I tend to do my best when I know someone is watching! This is the reason we designed our Inner Circle Program!! I will be watching each and everyone of you as you climb the Mary Kay Career Path!!!!! When becoming a Director is your goal and you are willing to be accountable to me, I would like to work with you!!! National Sales Director Cost: $10.00 or FREE when you completed the previous Inner Circle Session Prize: Earn the gorgeous Fortenberry FAITH Inner Circle Pin when you complete 2 out of 3 months! Then receive 1 charm for when you complete 2 out of 3 Months! (Must turn in results each Monday to somersassistant@gmail.com) ELITE INNER CIRCLE UPPER INNER CIRCLE INNER CIRCLE 100% ATTENDANCE 100% ATTENDANCE 100% ATTENDANCE PER WEEK PER WEEK PER WEEK (MEETINGS, ETC.) 5 SELLING APPTS. 5 INTERVIEWS $500 RETAIL ORDER $ (MEETINGS, ETC.) 3 SELLING APPTS. 3 INTERVIEWS $300 RETAIL ORDER $ (MEETINGS, ETC.) 2 SELLING APPTS. 2 INTERVIEWS $200 RETAIL ORDER $400.00

22 Please Complete and Return to: Somer Fortenberry-4515 Chariot Ln., Iron Station, NC You may also Register and submit results at under the Recognition Tab Drop down box Inner Circle Directors Name: Your Name: Complete Address: Phone Number: ( ): Husbands Name: Children & Ages: Husbands Attitude NO WAY! GO FOR IT! Comments: Current Status: Length of Time in Mary Kay: My Goals For this Seminar Year!! How many times have you completed Inner Circle! Please Check One of the Following: I am enclosing $10.00 Entry Fee in the Form of a: Check: or Cash: I completed the previous Inner Circle. (No Charge for this Inner Circle)

23 Please Somer s assistant if you plan on participating and then each week send your results to somersassistant@gmail.com. NAME: DIRECTORS NAME: INNER CIRCLE GOAL (Circle One): ELITE UPPER INNER Interview Tracking WEEK 1 WEEK 2 WEEK 3 WEEK WEEK 1 WEEK 2 WEEK 3 WEEK TOTAL SALES: TOTAL SALES: TOTAL SALES: TOTAL SALES: Class/Party Tracking Success Meeting Attendance Date: 1. # of Guests % Meeting Attendance Retail Sales: Wholesale Order: Week 2: $ $ Week 3: $ $ Week 4: $ $ Week 1: $ $ TOTAL MONTHLY WHOLESALE $ ($400 Inner, $600 Upper, $800 Elite Inner Circle) You may also Register and Submit results at under the Recognition Tab then from the Drop down box choose Inner Circle

24 Star Consultant Program Climb the Ladder of Success! Our Mary Kay year runs in 4 quarters. During each quarter every consultant has the ability to be a STAR Consultant! QUARTERS: 12/16-3/15, 3/16-6/15, 6/16-9/15, 9/16-12/15 Star Consultant is one of the most highly respected programs in our Company. YOU will be awarded YOUR Ladder of Success Pin once YOU reach Star Consultant your first quarter. Each quarter you are a STAR you will receive the corresponding star charm! NOTE: To achieve STAR you must have a min. of $1,800 wholesale within the quarter. After reaching $1,800 wholesale, besides additional wholesale dollars, you will earn 600 points per BENEFITS OF BEING A STAR CONSULTANT 1. Earn your STAR Prize!! 2. Recognition in our newsletter, website and at events! 3. Highly respected among sister consultants 4. When you are a Star you are making $ to put in your family s pocket! 5. Stars drive FREE Mary Kay Cars! 6. You are setting an example others to follow! 7. Eligible for early ordering and to submit DIQ! 8. STAR Quarterly Night Out!! 9. When you re a STAR all 4 Quarters you ll be invited to the All-Star Luncheon at Seminar PLUS earn an additional prize! 10. You get PRIORITY listing on Marykay.com when someone is searching or a consultant in one of the 5 zip codes you selected when you set up your website! View Star Prizes in the Star Brochure you received in your Starter Kit or on InTouch under main tab Contests/Promotions then click on Contests

25 Other Helpful Text Scripts Use these fun text scripts to help you book, sell and recruit your way to success! Booking & Coaching Scripts for appointments! This booking script is based on a 2 week out appt! Day 1-The day after appt was booked! Text 1: Hi Sandra! This is Jenn I am so excited about your girls night!!! Text 2: Wanted to remind you of your awesome hostess benefits! Also don't forget to send me your invite list with at least 20 names phone numbers s and addresses :) by 9pm tonight :) *Text a pic of your hostess plan Day 2: Thank you for sending me your guest list!!! I will be sending out invites via mail, and text :) I wanted to see if you would help me out as well and send this invite individually to everyone on your list via text :) Here is an example of what you can send so you can copy and paste:) Hi! I wanted to send you a pic invite to my party I am having! I am so excited and hope you can join me for this fun girls night full of laughs, pampering and fun:) Let me know either way :) *Send a pic of invite, can be made in piccollage Day 3: Hi Sandy!!! We got all your invites out ;) wanted to check in and see if you were able to send everyone an invite as well :) Day 5: Hi Sandy! I wanted to see how your party responses are coming? Theses are the responses I have gotten :) I am super excited! Day 7: Hi Sandy! We are going to have so much fun at your party! Just wanted to give you a heads up about what we will be doing :) we will start right on time with all the pampering and fun and then after our pampering if you want to serve some light refreshments (nothing major) that would be great and then I will do individual closes while everyone eats:) I will arrive about minutes before your party to get set up! Do you have any questions? Day 9: I am going to send a follow up text to all your ladies :) also if anyone has said they cannot attend you can send them this: I totally understand life is busy! We will miss you being here! If you want to be apart you can shop online at Once you place you order in the comments put Sandra's part! I have a goal to have a $100 in outside orders before the party :) let me know if you will be placing an order :) and if anything changes we would love to have you join us! Day 11: Hi Sandra!!! I sent a reminder to all your ladies :) I am so excited and can't wait to bring a fun girls night out! This is who can come and who can't join us :) How are you outside orders coming :) I want you to earn ALL your free product!! Day 13: The night before:hi Sandra! Tomorrow is the BIG DAY and I am so excited!!! It would be great if you could send all your ladies a quick reminder in the morning! I will be sending them one tonight! :) Hi!!! I am so excited about our Girls Night tonight and know we will have lots of fun!!! Jenn is going to be giving away FREE gifts!!!! One way to get your name in the drawing is to bring a friend over 18 not on my guest list and to be ON TIME :) let me know forsure you are coming and if you have anyone joining you:) Day 14: Day Of: Can't wait for tonight see you at!

26 Other Helpful Text Scripts Use these fun text scripts to help you book, sell and recruit your way to success! Power Booking Script for Referrals 1st text: Hi is this 2nd text: Hi!!! This is with Mary Kay. I don't think we have met but said text was the best way to reach you. She was gifted with 10 $25 gift cards with complimentary facials and wanted one of them to go to you! I would Love to send you more details! PS - I am attaching a photo of myself so you know I am a real person and not a telemarketer or robot! :) 2nd attempt: Hi! It's with Mary Kay. Just wanted to follow up and see if you were interested in details of your pampering session from. It's totally fine if you aren't interested. I just always like to double check because j know how easy it is for text to get buried! Ha ha!!! Hope you are having a good week!!! 3rd attempt: Hi! Totally don't want to bother you but wanted to see if you wanted to take advantage of your Mary Kay pampering package from? If not, no worries! Just let me know so I can select another winner. Have a wonderful day and thanks for getting back to me either way! 4th attempt : Hi! It's with MK! Wanted to reach out one last time and see if you were interested in booking your pampering session from! If I don't hear back from you I will assume you are busy right now and reach back out in a few months! Response: Great! I am super excited to book this with you! You pampering session will include a facial with anti aging skin care, a hand and lip treatment, an anti aging eye treatment along with a spring on the go look :) this session is good for you and up to 4 friends 18 or older :). Let me know where you are located so we can compare our calendars! Selling Challenge 1st Text: Hi Sally How are you??? 2nd Text: I wanted to reach out and give you a chance to be apart of my amazing deal!!! I have been challenged by my director to sell $24 in products to 24 people in the next 24 hours!!!! Would you be willing to be 1 of my 24? 3rd Text: If you take part, your name will go in a drawing for a basket full of my favorite products valued at $50!!! Let me know? Response: Thank you so much for being 1 of my 24 let me know what I can order for you! You can shop at my website You can place your order on my site or you can send it to me! If you place online out in the comments!!! Orders are due by midnight tonight :)

27 Other Helpful Text Scripts Use these fun text scripts to help you book, sell and recruit your way to success! Customer Appreciation - Lead Box Script Day 1 Text 1: Hi Brooke! This is Jen Shuler with Mary Kay! You entered to win at our ladies night at Hickory Tavern! You a winner! So exciting! Text 2: You will receive a pampering session at my studio in Gastonia! You will get a hand and lip treatment along with an anti angling facial and an on the go look for you and a few friends! Text 3: My studio is called the Glamour Station! Are you good with texting or would you prefer me call to set up your appt? Day 2: Hi Sonia! This is Jen with Mary Kay checking in real quick! I didn't hear back from you and wanted to be sure you did not miss on the details of your prize & pampering package! I can't wait to chat and fill you in!!! Day 3: Hi Sonia! This is Jen with Mary Kay from the Customer Appreciation! I totally don't want to bother you, but wanted to see if you wanted to claim your prize with me! If not no worries, just let me know either way! Have a wonderful week and thanks for getting back to me either way! Day 4: Hi Lauren! This is Jen with Mary Kay from Hickory Tavern! I totally don't want to bother you, but wanted to see if you wanted to claim your prize with me! If not no worries, just let me know either way! If I don't hear back from you I will assume you are busy right now and check back in a month or so. Have a wonderful week! Response: Great! I am super excited to book this with you! You won and a pampering session which will include a facial with anti aging skin care, a hand and lip treatment, an anti aging eye treatment along with a spring on the go look :) this session is good for you and up to 4 friends 18 or older :). Let me know where you are located so we can compare our calendars! (Customer Service Follow Up) 2 day follow up Text 1: Hi Sally! How are you Text 2: This is Jenn! I wanted to check in! I am so excited to welcome you as my customer! Have you been able to start using your product/products? 2 week follow up Text 1: Hi Sally! How are you? Text 2: This is Jenn! I wanted to check in! How are your products working? I am excited about our follow up appt on. 2 month follow up Text 1: Hi Sally! How are you? Text 2: This is Jenn checking in! Wanted to see how your products are working out for you and I know it's close to time to replenish!