From Me to You. Sharon Carney-Wright

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1 From Me to You Mary Kay Ash never created a make-up company. Instead, she developed the perfect company for women based on a certain set of values & principles. The cosmetics came later. The Mary Kay culture attracts women who share the same values: Faith and family come before career. Women should be praised to success. We do not need territories, because we will not take someone else s customer. We will honor the Golden Rule & treat others the way we want to be treated. It has been my experience for 38 years that Mary Kay is a tool, a vehicle to discover and use one s God-given talents. In doing so, you discover your passion. Once you find your passion, it will lead to your life s purpose. That is my prayer for you. Me and my NSD,M ary Diem The Mary Kay experience may be something as simple as gaining self-confidence in life skills (public speaking, organization, delegation, prioritization, money, time & attitude management) or something as profound as deepening your self-esteem (your feeling of self-worth, not connected to skill). Either way, I can promise you that by surrounding yourself with MK women, events, communication and philosophies your life will be GREATLY enriched. While I am interested in your financial success (the dollars you sell and the people you add to your team), I am equally interested in the person you are becoming on this journey through life. I believe our life is like a box of puzzle pieces that was put out on our coffee table of life. Each day, we turn over the pieces, but we don t have the box top, so we don t know what picture we are constructing. Mary Kay and myself are now a part of your life, and YOU are a part of mine. I am honored to be your mentor and leader. Sharon ry Kay M e & Ma Ash Sr Sales Director 20 Sharon Carney-Wright 1

2 Director's Address: Sharon Carney-Wright 2886 Elm Ridge Cove, Germantown, TN Cell : or Follow me on Facebook: Sharon Carney-Wright Follow me on Voxer: CarneyWright1 Request Access to the Private Facebook Group: Carney-Wright MK Consultants Unit App: Search for scarneywright in App Store Conference Calls: Download ZOOM App (free) or go to Zoom.us for free account. Meeting ID: Call in: OR UNIT INFORMATION Unit Name: Wright Stuff Unit #: 1998 Unit Website: Company Division: Diamond Division 22 cars earned-pink Cadillac Unit 31X Unit Club 6 TOP Director Trips DIRECTOR INFORMATION Started MK Career in May, 1978 Debuted as a Director in September, 1997 Selected as Diamond Division Miss Go-Give in October 2003 #1 Unit in the state of Tennessee 4 times FUN FACTS ABOUT YOUR DIRECTOR Favorite MK Memory: My very first Seminar, sitting on the edge of my seat for 3 days! My Best Asset: My ability to be a good student. People would be surprised that: I do not like to shop. All-time Favorite Movies: All inspirational and chick-flick movies. Best Book I ve Ever Read: The Bible. My Favorite Meal: Any kind of seafood. My Favorite Time of Day: I am most productive in the morning. Hobbies: Being with my family. If I Could Sing, I d Sing Like: Barbra Streisand. My Trademark Expression: See as far as you can see, then see further. Best Advice I Ever Got: Only take advice from someone with whom you d trade places. Advice I d Give a New Recruit: Don t reinvent the wheel, just do what the book says. I Describe This Company As: A tool that builds self-confidence, self-esteem and cash. My Mary Kay Role Model Is: My National Sales Director friends. My Mary Kay Seminar Goal Is: To debut an offspring Director every year

3 ANSWER* Sharon Carney-Wright INTERVIEWED* *Please add date(s) Sr Sales Director Began her Mary Kay career when she was 25 and married with 2 preschool children, Chad & Christa. Her family had just moved into their 1st home in Stevens Point, WI. In 1982, her family was relocated to Germantown, TN. EVENT* GUEST RECRUITING PACKET* HOSTESS* CD* 2 women are currently in Directorship from her Unit. 5 Directors are in her Future National Area. PREFERRED CHOICES Her Unit won their first pink Cadillac 1 year later and she has driven free for 37 years (a total of 22 cars, 15 of them being pink Cadillacs). As a Unit, they have been in the Circle of Achievement & Circle of Excellence 31 times. 5 times her Unit has been celebrated in the $500,000+ Unit Club & 6 times in the Circle of Excellence ($650,000+)! She has been on National Court of Sales 31 times, selling over $36,000 in personal sales. In addition to several diamond rings for National Court of Sales, she has been awarded two 3-carat and a 4-carat diamond ring, cash compensation and a travel certificate for an all expense paid Caribbean cruise. Sharon and her husband, Duff, were awarded a Top Director trips on a 7-day Mediterranean cruise & an Alaska cruise. They also traveled to Marbella, Spain, Beijing, China, Maui, Hawaii and London England and a 7 day Alaskan cruise, in first class style on the Top Director trips. HOSTESS* RECRUITING IS A LAYERING PROCESS She became a Director 1 year after starting her Mary Kay business, She has celebrated over 150 Star Quarters in our Star Consultant program. Highest Director monthly commission check - $14, PRODUCT** Total commissions throughout Mary Kay Career - over $ 2 million Blissfully married to Duff Wright! She is proud grandmother to Emily, Caroline & Abby Carney and Jacy Barbara and Michaela Leonard all future Mary Kay Directors! Sharon s mission: To help other women reach their full potential through a Mary Kay career. 1 NAME & PHONE NUMBER ON Highest retail production in one month - over $100,000 Retail

4 Inner View Form Name: Consultant Phone: (c) (h) Date: Let s Get Ready for Flight What has been your experience with Mary Kay products? 2. Have you ever heard how we make our money? 3. Tell me about yourself? Success in your Mary Kay Business is very similar. This workbook has been designed to help you prepare for your take off, flight and landing. 4. Have you ever thought about owning your own business? 5. What types of businesses have you or are you considering? Have you done the necessary research? 6. Have you ever thought about a home based business such as Mary Kay that you can work from home? 7. How much do you know about the Direct Selling Industry? Checklists include: 8. What puts a smile on your face? (What are you most excited about in your life right now? Preparing yourself for your Mary Kay business is a lot like a pilot preparing for flight. They use many detailed CHECKLISTS. This is done in order to ensure a safe flight. Checklist #1...While You Are Waiting For Your Starter Kit to Arrive 9. Tell me about a time when you felt successful. What did you like most about that? Checklist #2 How will I run my business? Inventory Options/Financing Checklist #3 Who are my potential customers? Checklist #4 Where and when does my training start? 10. Let s fast forward your life to a year from now...what unfulfilled dream would you like to have come true that you re not living now? Where are you with achieving that goal? Checklist #5 Time to Practice, Practice, Practice Checklist #6 How do I build a Team and move into Leadership? Checklist #7 Organizing Your Office and Managing Your Time Checklist #8 Before and After your Business Debut 11. If I could show you how to keep what you value and get what you need, is there any reason why you wouldn t consider Mary Kay as a possibility for your future? Checklist #9...After your First Product Sales, Facial and/or Party 12. In order for you to make a yes decision, what would you need to know about Mary kay? What s on your mind?

5 New Consultant Checklist #1 3 Question Marketing! 1. Take the odometer reading on your vehicle. One of your biggest tax deductions is mileage! Mary Kay has challenged me to share some QUICK information with 10 sharp women THIS WEEK & I would love for you to be one of them! (pause) Keep a mileage record of your daily MK trips in your datebook. 2. Respond to the Let me know we are using your correct address. Create a folder it just takes a couple of minutes These are 7 Qualities we look for (share & have her write down if you have NOT used opinion poll otherwise go to *) in your for Sharon s s. You may want to consider a NEW address if your current one is old and full of spam. 1. Joy-Filled 3. Like to text? Text me at be sure to include your name and let me know. 2. Team Player 4. Check out our unit website: Click on Opportunity and watch 3. Busy videos. Share it with a friend or family member. Simply ask them to fill out the Career Opportunity Survey at bottom of the page. 4. Hard Worker 5. Join me on Social Media. Friend me on Facebook Sharon Carney-Wright. 5. Open to Learn Join our private group : Carney-Wright MK Consultants. 6. Not the Sales Type 6. Purchase a 3-5 Section spiral notebook. Section #1 will be your weekly Master To Do List 7. Decision Maker (see page 10 for more information). Create your 150 family pretend wedding list in section 2 (see page 7). The average church wedding in America sends 150 family invitations. These are people that know your name and those of your family and spouse. Add everyone no matter their location. Also check Facebook friends and names in your phone for those you may have forgotten. * Of those 7 qualities, which ones do you have? Do you know if you have 3 or more of these qualities, statistics show that it s WORTH YOUR TIME to check out Mary Kay? (pause) Wouldn t you agree an intelligent woman (like yourself) DESERVES to hear the facts before she can make an informed decision? 7. Log on to Enter your consultant number and create a passcode. Review the FIRST STEPS OFFERS. There are lots of goodies waiting for you, including your personal website & your own marykay.com address!! These are the 3 most common questions people have about MK.. 1. How much money can I make 2. How much time does it take 3. How much is it to get started 8. Download the free VOXER app and text me your VOXER name (series of letters and/or numbers). Find me on Voxer CarneyWright1 After I share the simple answers, could you ask 3 NOSEY questions so you can have all the inside scoop? Answer 1. You make HALF 50% of everything + you re paid OVER & OVER for PAST WORK through your customers! Answer 2. There s NO quotas YOU RE the BOSS YOU RE in CONTROL of the amount of time. Answer 3. $100 plus tax and shipping Now what are your 3 most NOSEY questions (answer) Text or me when you ve completed Checklist #1. Check your I am a Winner! prize list to see what you will receive. or Is there any reason why we can t get you started today (pause) this is like a NO BRAINER!!!! you could make an extra $500-$1,000 just from the referrals you gave me! If yes, fill out agreement on your phone or computer + set up next step with her tomorrow If need to think about it, give MK team building flyer (section 2) + set up f/u time for tomorrow

6 New Consultant Checklist #2 New Consultant Checklist #9 How will I run my business? Inventory Options/Financing After First Product Sale, Facial, and/or Party... Thirty-nine years in the business has taught me a lot about this important step. Listen to my advice by calling & listening to New Consultant Orientation Hotline at If you will be making this financial decision with another person, make sure they listen as well. To check your credit score, go to Open a separate MK checking account for your business. Do NOT use the words Mary Kay on your account. You may just want to call it your business account or other name you choose. You will want a debit card on this account to pay for all your MK expenses. After your inventory arrives... Label your inventory with your product labels, especially skin care and skin supplements. (Order the labels with the business kit from MK Connections.) I do NOT recommend putting labels on products that would be defaced by a label such as lipstick tubes, most color cosmetics and fragrances. Use your name and address stamp to stamp all Look Books, Beauty Books and team building materials. If you have extra funds, consider the following supplies from MK Connections: Beauty Coat Insulated Wheeled Case Insulated Color Carrier System A fishing tackle box (from Bass Pro, Wal-Mart or other fishing supply store) is perfect for eye shadows, blushes etc. Also good for samples. Take your product items with you to the store to check fitting. By entering each customer in the mycustomers business tool on InTouch, you are populating a database for future use in customer-related applications. This step is very, very important. 1. Enter each customer's profile into MyCustomers at Click on My InTouch My Dashboard My Customer tools My Customers Paper System New Customer (if New) Customer and select Staple envelop to the back of the profile 2. Enter each customer's sales tickets into card for storage of sales tickets. My Customers at My Intouch My Dashboard My Customer Tools My Customers New Customer (if new) Find Customer and select Fill in information Mark as complete Create invoice (top of page) if needed When payment received-mark paid Mark when Shipped/Delivered 3. Submit your Weekly Accomplishment Sheet online at Our week runs Sunday to Saturday. Submit WAS on Sunday night. My Intouch My Dashboard My Business Tools Weekly Accomplishment Sheets Get Started Always make sure date is correct for week being entered. If you need to change it, click on dropdown box and select correct week. Organize and store inventory both on office shelving and in carriers that you are taking to your appointments. Product can safely be carried in car trunk except in times of extreme heat or cold. Fill in all Tabs Submit when finished Your director and recruiter are always excited to hear about your sales, facials and parties. Share your excitement on our Facebook private page, Carney-Wright MK Consultants Discuss with your recruiter or director how much of each item to take to your appointments Text or me when you ve completed Checklist #2, Ordered minimum a $600+ wholesale and opened your MK checking account. Check your I am a Winner! prize list to see what you will receive. or Text or me after you have entered your first 30 customers profile cards and 30 sales tickets. Check your I am a Winner! prize list for not 1 but 2 great gifts you can earn!

7 New Consultant Checklist #3 Who are my customers? You will build your client base the same way beauticians, nail techs, doctors and other professionals do. They begin with family and friends, develop a good reputation, and word spreads. After your Business Debut If attitude determines 97% of a person s success, then follow-up is the remaining 3%. NSD Linda Toupin A party worth booking is worth coaching. Mary Kay Ash Ideally it is BEST to privately facial a hostess a few days or a week prior to her party, especially if she has never had a facial or isn t currently using MK products. This helps you know what products she wants to earn and what gift she will choose for her PERFECT HOSTESS GIFT. ($250 Sales, 2 Bookings and 2 Guests listen to career opportunity.) Use Section 2 of your spiral notebook to create your potential customer, hostess & team member list. To help you gain perspective on how many people you have in your WIDE circle of influence, think in terms of creating an invitation list to a large church wedding. The average large church wedding in America sends out 150 family invitations, which encompasses people inside those households. Don t limit yourself geographically (we do not have territories), nor by how often you interact with that person. Start with your inner circle of friends and expand from there. If someone is in your phone or a social media friend, they should be on your list. EVERY PERSON ALIVE USES WHAT YOU SELL. Add to this list each day as you meet or think of new people. Text or me snapshot of your 150 person pretend wedding list. Check your I am a Winner! prize list to see what you will receive. or Preliminary Coaching: Some coaching will be given verbally during the debut, however, you will want to follow-up with each guest hours after your debut to: (Refer to your hostess in all conversations as YOUR BUSINESS PARTNER ) New Consultant Checklist #4 Where and when does my training start? Review the guest list she gave you during the debut. Encourage her to invite 10 per party. If she gives you 30 names, that is 3 separate parties. When she invites 10, an average of 6 will attend. Explain the hostess program to her again. Figure the amount she will want to sell in order to earn her wish list products for free. (Take the dollar amount and multiply by 5. That equals 20%) Give her the words to say when she invites her guests. Travel with your recruiter, director, and/or adopted director to observe a live skin care class. Watch the DVD that came in your kit. Participate in Monday night New Consultant Coaching Calls at 9:00PM CST and/or complete your Mary Kay University lessons on InTouch. Just download the free ZOOM app on smart phone or tablet or go to Zoom.us on your computer & get a free account. You may also call in or ID: Text or me when you have completed all 3. Check your I am a Winner! prize list to see what you will receive. (It s the BIGGEST gift you will earn!! You will love it!!) or Give her 5 order forms and ask her to take orders from 5 people who cannot attend her party. Complete your Skin Care Confident & Color Confident BEFORE you order your business cards. Coach her on refreshments. Keep it simple, or if she loves to entertain, let her be extravagant. Go to Click on Education Click on Skin Care Confident & Color Confident Once you have completed the quizzes, you can order business cards with the designation Advanced Color Consultant printed on them. Click on My Ordering, Order Options, Other, MK Connections Send her a thank you note in advance appreciating her for helping you in your business. Talk with her as if she is already one of YOUR TOP HOSTESSES preparing her to be honored in your unit s quarterly hostess program. Text or me when you finish all the Quizzes. Check your I am a Winner! prize list to see what you will receive. or

8 Relax and have fun with your guests. Your focus should be to schedule your parties for your power start. Let your recruiter/director fill orders and talk to people about the business opportunity. New Consultant Checklist #5 Have enough Hostess packets prepared to give one to each guest at your debut. Time to Practice, Practice, Practice Watch Start Something Beautiful Videos on InTouch/Review your Instructor s Guide/ Observe your recruiter, director or adopted director at her live class. Hostess packet should include: Hostess Brochure Recruiting Brochure Mary Kay Look Book Start by practicing on 30 of the people from your Pretend Wedding list. After each facial text or me so we can evaluate together. Rehearse in a mirror my words of your skin care parties before and after each appointment. Decorate a pretty poster board with 30 lines to book your Power Start at your debut. Review page 11, Before your First Party or Facial. WHAT YOU CAN EXPECT DURING THE PROGRAM: Text or me when you have completed 30 faces in 30 days. Check your I am a Winner! prize list to see what you will receive. or New Consultant Checklist #6 How do I build a Team and move into Leadership? Share a video from Career Opportunity on your app with 3 friends and ask them to fill out the survey at the bottom of the page. In Vouchers (on the app) fill out the interview voucher with their information Do a 3 way OPPORTUNITY appointment with Sharon (via phone or Zoom App). Choose someone who has a high interest in Mary Kay and has experienced the products though a facial or party. I will be using the Inner View questions on page All the guests will introduce themselves, tell how long they have known you and their relationship to you, a bit about their family, work, hobbies and what their experience with Mary Kay has been, if any. Your Director or Recruiter will explain the purpose of the event: You will be affirmed in your business by your guests. Your goals will be shared and your guests will know that you will be asking them to help you by having a complimentary facial or class. The recruiter/director will share her I story and her relationship with you. Mary Kay Inc. will be introduced as a top beauty brand of Facial Skin Care and Color Cosmetics in the Nation! No one will actually receive a makeover that day because that is what you ll be offering at their party. This is a show and tell type event. At the close, guests will have an opportunity to earn chances for door prizes by making a Each guest will receive a Satin Hands Treatment when she arrives. Be sure to beecome familiar with the steps for this wonderful pampering system! Sign your first team member. SATIN HANDS Step 1. Squeeze an ample amount of Mary Kay Fragrance-Free Hand Softener into palm of hand. Massage cream into hands, between fingers, remembering the tops and palms of hands, too. Step 2. Squeeze an ample amount of Mary Kay Satin Smoothie Hand Scrub into palm of hand over hand softener. Massage into hands, same as hand softener. Step 3. Rinse hands thoroughly under warm running water and dry hands completely. Step 4. Squeeze an ample amount of Mary Kay Hand Cream into palm of hand. Massage hand cream into hands, same as above. Text or me AFTER each one!! Check your I am a Winner! prize list for not 1 but 3 gifts you can earn! or

9 New Consultant Checklist #8 New Consultant Checklist #7 REVIEW before your debut. Checklist to ensure you have a successful debut of your brand new Mary Kay business! Purpose of the Business Debut: 1. To debut your Mary Kay store of products. 2. To show your family and friends you are starting a BUSINESS and will have the product to service them. 3. To debut yourself as a Professional Mary Kay consultant. 4. To book your first faces. Organizing Your Office Create a separate workspace for your business. This could be a separate room, or a corner of a room in your home. THIS IS VERY IMPORTANT. A neat and organized workspace contributes greatly to a happy and healthy business owner. Schedule your business debut within your first 2 3 weeks of business. However, if this is not possible, then scheduling a business debut later is better than not scheduling one at all. You will want to plan to have your inventory in stock before your business debut. Hold your business debut in your home, preferably, because it is a warmer, friendlier, environment. Church fellowship halls, civic halls, apartment club houses or a friend s home are alternate choices. Delegate the task of cleaning your home so your time may be spent on the telephone with your prospective guests and customers. Invite all the people on your Contact List. This should be a minimum of 75 people. (You can expect to attend with proper follow-up.) Send out a minimum of 75 Business Debut Invitations. Sending postcards and Facebook alone will not be effective. After you have mailed your invitations, plan to call each guest personally and invite them hours before your event. (Use Master Invitation from InTouch/New Consultant Tools, print on card stock or send to printer Look for discounts at Office Depot or FedEx Office on Exclusive Savings) Call each guest on your Contact List in Section 2 of your spiral. Keep in mind that your friends and family are not coming to hear your director or recruiter, they are coming to help you. Your attendance will be in direct proportion to the number of guests that you personally speak with 24 hours prior to the event. Remember, if they cannot come to your business debut, you ll want to either schedule an appointment with them and/or invite them to the next unit event. Checklist for the day of the event: Provide refreshments. You ll want to delegate the hosting/serving to someone special in your family or a close friend so you may be focused on helping your guests to schedule appointments and learn more about your Mary Kay business. Keep in mind some people will come just for food so be generous. Mark your datebook with everything that you have going on in your life. Then highlight the times and dates that you have dedicated to your Mary Kay business. Indicate in your datebook your 4 POWER START WEEKS. (30 faces in 30 days) Desk Computer with Printer High Speed Internet if available in your area, otherwise use the fastest bandwidth available. Shelving for your inventory. (Book shelves, hutch, small linen closet with lots of shelves, etc.) Instead of file folders for your papers and brochures, try a paper organizer on or near your desk. Cell or home phone with large minute or unlimited plans. Also back-up service in case you lose or damage your cell phone. Check exclusive savings on for discount programs with cell phone providers. Optional: Some consultants create a BRAIN BOOK that holds papers that they want to keep with them at all times. This would be a 3-ring binder with sheet protectors and pocket holders. This would also hold your spiral notebook. Optional: Start a Delegation Binder outlining systems that could be given to an assistant. How do I stay focus and manage my time? Start shifting your thoughts regarding time. There are 168 hours in a week. This is the equivalent of 4 traditional work weeks. If you want $300 profit per week, you will need 6 8 hours of Mary Kay time each week. To earn a MK career car and move into leadership, you will need 15 hours each week. Purchase a 3-5 section spiral notebook or 3 ring binder with sections. (You may also use an ipad provided you keep it with you at all times). Have the following supplies available: pens and profile cards on hand for each guest to complete as they arrive. a money bag with $20 in change. (1 $5, 10 $1 and $5 in coins) Look Books stamped with contact information. sales tickets and a calculator Your recruiter/director will arrive 1/2 hour before the program. She will bring door prizes and help you set up the product display. She ll need a big table. You ll want to arrange the seating in a semi-circle in front of the table. Section #1 Master Weekly To Do List (from this we will pull 6 items per day) See Sample List on page 10. Section #2 Prospective customers, hostesses and team members Section #3 Notes from all your meetings and trainings REVIEW Sample Master To Do Lists on page

10 Sample Master To Do Lists Before your First Party or Facial SAMPLE New Consultant Weekly Master To Do List Travel with your recruiter and/or director to view one of her parties. 6 Most Important Things To Do list is pulled from your master list each day (3 High/3 Medium) Review the Instructor s Guide and practice your Skin Care presentation by rehearsing in front of a mirror. (You might review your Start Something Beautiful DVD again.) HIGH (people) Call or text or private FB message (list 30 of the 150 names on your list) using script in 21 Day Challenge (go to app, Resources, 21 day Challenge) Invite 5 of your most supportive friends to attend your weekly meeting with you. Call and research banks to compare rates for inventory. Keep in mind that you will, over the next few weeks, rework the words in your instructor s guide, personalizing it and making it your own. You want your presentation to be professional, however at the same time fun and a reflection of your personality. If you fly by the seat of your pants and do not follow the presentation, you may still have a successful class, however, you just convinced the girl at the table who does not have your personality that she cannot do this. By using a presentation (even one you have rewritten), your skill then becomes transferrable to your future recruits. MEDIUM (paper or process that supports the people) Checklist #7 Preparing your Home Office. Checklist #2 After Your Inventory Arrives. Decide Business Debut date (dependent on inventory). Print off invitations from InTouch. Mail out or hand deliver 75 for 15 attendees. Practice setting up your table display and trays. You never get a 2nd chance to make a first impression. When a guest walks in to your party she should go WOW! when she sees how professional and pretty your table looks. NSD Linda Toupin LOW (delegate) Once you decide each system, it can be delegated. SAMPLE Seasoned Consultant Weekly Master To Do List Color coordinated placemats or tablecloth or both 6 Most Important Things To Do list is pulled from your master list each day (3 High/3 Medium) Wash cloths are preferred over disposable facial cloths HIGH (people) Follow up with hostesses for this week (list names). Preprofile if she is a weak hostess. Invite (list names) for weekly meeting or event. Follow up or initiate booking with (list names). Follow up or schedule interviews with (list names from recruiting layering sheet) located at If a booking or interview attempt fails, see what products she needs. Call regarding booth for festival or to be guest speaker at school or sorority, civic group etc. MEDIUM (paper or process that supports the people) Place product order. Redesign my table setting for upcoming holiday. Decide on upcoming holiday specials and how they will be communicated. Roll-up Bag for display and close Products you are sampling PERFECT HOSTESS GIFTS in center of table (Gifts of your choosing) $250 in sales, 2 Bookings and 2 guests listen to career opportunity Individual Goodie Bags for each guest setup should include: Washcloth, headband, mirror with tray, disposable mascara wand, pen, cotton pads, Profile Card LOW (delegate) Add profiles of new customers to InTouch. Add sales tickets from previous week to InTouch (or paper system). File receipts from week for taxes. Fill outside orders from classes to be held this week. Pack inventory bags for classes. Create goodie bags for classes / clean mirrors. Assemble 20 hostess packets and 20 recruiting packets. Label products, rotate new to back. Follow up with customer service rotation calls to customers. Thank-you gift for hostess in beautiful gift bag with tissue ($1.00-$2.50 item) Hostess uses a brush set. Practice packing your cases to go to your appointment. Download FREE MyCustomers+ App on your smart phone or IPhone Want to win a guest over? Allow her to lay her head back in her seat, drape a slightly hot wash cloth over her face just before she removes the cleanser. Trust me she will love you and your products

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