2015 ISACA IT Risk/Reward Barometer Australia Consumer Results. October

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1 2015 ISACA IT Risk/Reward Barometer Australia Consumer Results October Media Inquiries: Kristen Kessinger, ISACA, , 1. Which of the following best describes your employment status? (Please select ONE.) Full-time employee 48% Retired 19% Part-time employee 12% Self-employed (either full- or parttime) 9% Student 6% Not employed 2% Homemaker 4% Prefer not to answer 1% 2. How knowledgeable would you describe yourself in identifying devices that are considered part of the Internet of Things? (Please select ONE.) Top 2 Box (Net) 81% Very knowledgeable (4) 20% Somewhat knowledgeable (3) 61% Bottom 2 Box (Net) 19% Not very knowledgeable (2) 17% Not at all knowledgeable (1) 3%

2 3a. How many Internet of Things devices would you estimate are currently in your home? MEAN # % % % 11 or more 5% None 4% Don t know 11% 3b. How many Internet of Things devices would you estimate are currently in an average household within your country? MEAN # % % % 11 or more 4% None 1% Don t know 24% 4. Which of the following Internet of Things devices, if any, do you own? (Please SELECT ALL that apply.) Smart TV (e.g., Apple TV, Samsung Smart TV) 53% Cameras that connect to the Internet (e.g., wifi-enabled video or digital cameras that can directly upload photos to the Internet/cloud) 37% Connected car (e.g., car with Internet connection, GPS system or electronic toll collection device) 35% Wireless fitness tracker (e.g., Fitbit, FuelBand) 27% Internet-connected audio/stereo speakers 20% Employee access card with sensor 16% Smart meter (e.g., an Internetconnected thermostat or utility meter) 15% Smart watch 10% Smart weight scale 8%

3 Internet-connected home alarm system 8% Internet-connected children s toys (e.g., wifi-connected toys that can record and talk back to children and may feature microphones, cameras, speakers and motors) 7% Internet-connected garage door opener 4% Internet-connected medical device (e.g., heart monitor) 4% Internet-connected door locks 2% Internet-connected baby monitor 2% Internet-connected refrigerator 2% You do not own any "Internet of things" devices 14% Other 13% 5. Which of the following Internet of Things devices, if any, would you like to get in the next 12 months? (Please SELECT ALL that apply.) BASE DO NOT OWN THE IOT Base DEVICE IN Q4 varies Smart TV (e.g., Apple TV, Samsung Smart TV) 30% Wireless fitness tracker (e.g., Fitbit, FuelBand) 18% Smart watch 17% Cameras that connect to the Internet (e.g., wifi-enabled video or digital cameras that can directly upload photos to the Internet/cloud) 12% Connected car (e.g., car with Internet connection, GPS system or electronic toll collection device) 12% Internet-connected audio/stereo speakers 11% Internet-connected home alarm system 10% Smart weight scale 7% Smart meter (e.g., an Internetconnected thermostat or utility meter) 6% Internet-connected door locks 6% Internet-connected garage door opener 6% Internet-connected refrigerator 6% Internet-connected medical device (e.g., heart monitor) 2% Internet-connected children s toys (e.g., wifi-connected toys that can record and talk back to children and may feature microphones, cameras, 2%

4 speakers and motors) Internet-connected baby monitor 2% Employee access card with sensor 1% Other 1% None of the above 41% 6. Generally, how confident are you that you can control your security (who has access to your information) on Internet of Things devices that (Please SELECT ONE for each.) YOU OWN Top 2 Box (Net) 65% Very confident (4) 12% Somewhat confident (3) 53% Bottom 2 Box (Net) 28% Not very confident (2) 21% Not at all confident (1) 7% Not applicable 7% YOU DO NOT OWN, BUT THAT ARE BEING USED NEAR YOU Top 2 Box (Net) 40% Very confident (4) 7% Somewhat confident (3) 34% Bottom 2 Box (Net) 48% Not very confident (2) 35% Not at all confident (1) 13% Not applicable 12% 7. Generally, how afraid, if at all, are you that your Internet of Things device(s) may be hacked? (Please SELECT ONE.) BASE OWN IOT DEVICE IN Q4 916 Top 2 Box (Net) 63% Very afraid (4) 10% Somewhat afraid (3) 52% Bottom 2 Box (Net) 37% Not very afraid (2) 34% Not at all afraid (1) 4%

5 8. How afraid, if at all, are you about your personal data - potentially collected via Internet of Things - being misused by a cybercriminal? For each type of data below, indicate if you are very afraid it will be misused, somewhat afraid, not very afraid, not at all afraid, or if the item does not apply. (Please Select ONE for each.) AFRAID (TOP-2-BOX - VERY OR SOMEWHAT) Credit or debit card information 76% Passwords 70% Personal s 51% National identification number (e.g., social security number) 51% Social media usage (e.g., information about which platforms you use, how often you use them) 49% Browser history 47% Personal photographs 45% Health records 39% Employment information (e.g., salary, job performance reports) 36% Work s 28% NOT AFRAID (BOTTOM-2-BOX - NOT VERY OR NOT AT ALL) Personal photographs 51% Browser history 51% Work s 49% Health records 57% Personal s 46% Employment information (e.g., salary, job performance reports) 47% Social media usage (e.g., information about which platforms you use, how often you use them) 40% Passwords 28% National identification number (e.g., social security number) 45% Credit or debit card information 21%

6 9. Which of the following, if any, concerns you most about the information delivered to connected/ Internet of Things devices (i.e., devices that connect with each other or to the Internet)? (Please select ONE.) Someone will hack into the device and do something malicious. 36% You don t know how the information that is collected by these device(s) will be used. 23% Companies/organizations will sell your personal information to other companies/organizations. 15% Companies/organizations will be able to track your life (e.g., actions, whereabouts, etc.). 11% Companies/organizations will use your personal information to market to you. 9% Other 1% You have no concerns 7% 10. Which of the following, if any, have you done to keep your information private on Internet of Things devices you own? (Please SELECT ALL that apply.) BASE - OWN IOT DEVICE IN Q4 916 Avoided storing sensitive or classified data on the device(s) 48% Changed privacy settings 45% Changed passwords regularly 45% Avoided using or logging into public Wi-Fi access points 43% Turned off Internet-enabled functions when not actively in use 37% Other 2% You have not taken proactive actions to keep your information private on "Internet of things" devices you own 10%

7 11. Please indicate your level of agreement with the following statement: Hacking into an Internet of Things device is burglary. (Please SELECT ONE.) Top 2 Box (Net) 96% Completely agree (4) 79% Somewhat agree (3) 16% Bottom 2 Box (Net) 3% Somewhat disagree (2) 2% Completely disagree (1) 1% Don t know 1% 12. At what age, if at all, do you think the average person in your country should be first educated about cybersecurity best practices (e.g., how to guard against hackers or data breaches)? MEAN # % % % % 24 or more 1% None 1% Don t know 13% 13. Who, if anyone, do you think should be responsible for teaching children (under 18 years old) about the potential risks of the Internet of Things? (Please SELECT ALL that apply) School programs 83% Family members 74% Government programs 47% Industry organizations focused on cybersecurity 23% Friends 22% Other 1% Don t know 2% No one should be responsible for teaching children about potential risks of the "Internet of things". 0% 14. In your opinion, how important is it that data security professionals at organizations that have access to your personal information hold a cybersecurity certification (recognition for attaining indepth expertise and/or training in cyber security best practices)? (Please SELECT ONE.)

8 Top 2 Box (Net) 93% Very important (4) 69% Somewhat important (3) 24% Bottom 2 Box (Net) 4% Not very important (2) 3% Not at all important (1) 1% Don t know 3% 15. Which of the following, if any, have you done as a result of data breaches at various major retailers over the past year? (Please SELECT ALL that apply.) You changed one or more of your online passwords and/or PIN codes 36% You haven t changed your shopping behavior as a result of these data breaches 27% You have not heard anything about data breaches at various major retailers over the past year 20% You made fewer online purchases using mobile devices (e.g., smartphone, tablet, laptop) 14% You made fewer online purchases using something other than a mobile device (e.g., desktop computer) 14% You shopped less frequently at one or more of the retailers that experienced a breach 9% You started using cash more often when shopping, instead of credit cards 9% Other 1% Note: Due to rounding, percentages may not add up to 100. About ISACA s 2015 IT Risk/Reward Barometer The annual IT Risk/Reward Barometer is a global indicator of trust in information. Conducted by ISACA, a global association of more than 140,000 IT security, assurance, risk and governance professionals, the Barometer polls thousands of business and IT professionals and consumers worldwide to uncover attitudes and behaviors about essential technologies and information, and the trade-offs people make to balance risk and reward. The study is based on online polling of 7,016 ISACA members among 140 countries from 27 August to 8 September Additional online surveys were fielded by M/A/R/C Research among 1,227 consumers in the US, 1,025 consumers in the UK, 1,060 consumers in Australia, 1,027 consumers in India and 1,057 consumers in Mexico. The US survey ran August 2015, and the UK, Australia, India and Mexico surveys ran August At a 95 percent confidence level, the margin of error for each

9 individual country sample is +/- 3.1 percent. To see the full results, visit

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