Creating a human-centered society

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1 Creating a human-centered society by making maximum use of Data and Artificial Intelligence January 21st, 2019 Katsumi Emura Executive Vice President and CTO NEC Corporation 1 NEC Corporation 2018

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3 Social Issues The Earth in 2050 Japan in 2050 World population growth 7 billion 9 billion Urban population growth Population decrease 120 million 80 million 3.5 billion 6.3 billion Movement of things Demand for food Amount of waste Decrease in labor force Sustain social infrastructure Safety of citizens NEC Corporation 2018

4 NEC s Social Value Creation Creating Societies that are Safe, Secure, Efficient, and Equal 4 NEC Corporation 2018

5 5 NEC Corporation 2018

6 Society 5.0 January 2017, Society 5.0 concept has been introduced in the 5th Science and Technology Basic Plan. A human-centered society that balances economic advancement with the resolution of social problems by a system that highly integrates cyberspace and physical space Hunting-andgathering Society (1.0) Agrarian Society (2.0) Industrial Society (3.0) Informationoriented Society (4.0) Society5.0 Human-centered Evolution of IoT and AI AI 6 NEC Corporation 2018

7 7 NEC Corporation 2018

8 Value Creation in anticipation of Digital Inclusion Analysis Cyber World Visualization Adding new significance to people, things, and contexts Prescription Real World Value Creation 8 NEC Corporation 2018

9 NEC Biometric Authentication Iris Face Finger vein Fingerprint, Palmprint Voice Ear acoustics 9 NEC Corporation 2018

10 NEC s Cutting-edge AI Technology Suites NEC the WISE Visualization Analysis Prescription Only1 Only1 Only1 Digitalization, Improvement of data quality Image clarification Learning based super-resolution Multi-modal image fusion Micro-size ID as a dot Only1 Discovery of rare critical events No.1 1 No.1 2 No.1 3 Only1 Only1 Only1 Recognition & identification using the five senses Face recognition Fingerprint recognition Iris recognition Object fingerprint recognition Ear Acoustics Authentication Optical vibration sensing Speech, emotion recognition Understanding of meaning & intent No.1 4 Textual entailment recognition Only1 Only1 Only1 No.1 5 Crowd behavior analysis Profiling across spatio-temporal data Customer profile estimation Acoustic situation awareness Only1 Only1 Only1 Only1 Only1 Analysis with interpretation Heterogeneous mixture learning Invariant analysis Log pattern analysis Automated Security Intelligence Predictive analytics automation technology Graph-based relation learning High-precision analysis RAPID machine learning Only1 Only1 Planning & optimization Autonomous and adaptive control Predictive robust optimization framework *1:Ranked 1 st four consecutive times in task assessment sponsored by NIST, *2:Ranked 1 st five times in task assessment sponsored by NIST, *3:Ranked 1 st in task assessment sponsored by NIST(2018) *4:Ranked 1 st in task assessment sponsored by NIST(2012), *5:Ranked 1 st in task assessment sponsored by IEEE AASP Challenge DCASE NEC Corporation 2018

11 NEC drives the evolution of AI technologies by solving social issues on two fronts. Black Box Discovered rules are unexplainable Unparalleled optimization Problems with a fixed solution Safer cities Quality control White Box Discovered rules are explainable Advanced suggestions to humans Problems with more than one solution Management decision New product development Interpersonal care 11 NEC Corporation 2018

12 Case study Plant Digital JRC Corporation Black Box AI Invariant Analysis Create normal behavior models by extracting invariant relationships among sensor data Detect anomaly behavior in real-time More stable, safe and efficient plant operation 12 NEC Corporation 2018

13 Case study Brewery Digital Asahi Breweries Human wisdom Shipment Product Weather Calendar White Box AI Heterogeneous mixture learning Demand forecasting Optimization of production plan and inventory plan Increase forecast accuracy by incorporating human wisdom into AI analysis 13 NEC Corporation 2018

14 Data Analytics Process Automation Case : Sumitomo Mitsui Banking Corporation Interview on issues Data organization Non-specialists Feature extraction Specialists Analysis process Model generation Y=a 1 x 1 + +k n x 3 Y=b 1 x 2 + +h n x n Y=c 1 x 4 + +f n x n Specialists Applying to operation Non-specialists Applying to operation Shorten the analysis period of 2 to 3 months to 1 day Can quickly start AI application Can easily adapt environmental change 14 NEC Corporation 2018

15 NEC Contributions for Social Value Creation Santander, Spain Efficient city operation Singapore Contribution to the innovative safer city concept (SSIPO) Tigre, Argentina Real time city surveillance Kagome 10% increase in crop yields Grocery Store 40% reduction in waste of grocery products Call Center 30% reduction in operation time 15 NEC Corporation 2018

16 16 NEC Corporation 2018

17 Value Creation by Combining Various data and AI Technologies Real World Visualization Analysis Prescription Digitalization, Improvement of data quality Recognition & Identification using the five senses Human Understanding of meaning & intent Contexts Analysis with interpretation Planning & optimization Real World Advanced suggestions to humans Support human Bird's-eye view Optimization Things High-precision analysis Unparalleled optimization Speed Accuracy Automation Identify human and objects from data in the real world Acquire knowledge by combining various information Control optimally using prediction and reasoning 17 NEC Corporation 2018

18 Value Creation by Combining Various data and AI Technologies Real World Visualization Analysis Prescription Digitalization, Improvement of data quality Recognition & Identification using the five senses Issues related to Data Human Data Utilization Data shortage Things Privacy and Data Security Data Quality Understanding of meaning & intent Analysis with interpretation Real World Advanced suggestions to humans AI and Human Support human Contexts Bird's-eye view Optimization High-precision analysis Planning & optimization Issues related to How human and AI should be in AI-era Unparalleled optimization Collaboration and Co-evolusion between Human and AIs Speed Accuracy Automation Identify human and objects from data in the real world Acquire knowledge by combining various information Control optimally using prediction and reasoning 18 NEC Corporation 2018

19 Safe and Secure Data Utilization Data dictates the competitiveness of AI Securing variety of data sources Gov Company A Local Gov Company B Consumer Open AI Inter-domain data acquisition and distribution Open data helps to secure certain amount of data Improving data quality Reducing noise or bias from the data source Utilizing data which usually cannot be used Obtaining real time data Secure Trust Data Utilization Platform Encryption Tech Anonymity tech Blockchain Data Protection Privacy Protection Automated Transaction/Contract Legislation Rule Making Authentication Standardization Eco System Contract 19 NEC Corporation 2018

20 To tackle Data Bias issues For improving social acceptance of AI technologies Biased Data Black Box AI Inappropriate Results Logically incorrect Discriminatory Negative impact Non-Biased Data White Box (Transparent) AI Appropriate Results Safety Security Efficiency Equality Need to check input data AI should be transparent 20 NEC Corporation 2018

21 Industry-academia collaborations aimed at improving human consciousness Vision-driven Collaboration Joint R&D Ethics, legal Social issues Human resource development 21 NEC Corporation 2018

22 Value Creation by Combining Various data and AI Technologies Real World Visualization Analysis Prescription Digitalization, Improvement of data quality Recognition & Identification using the five senses Issues related to Data Human Data Utilization Data shortage Things Privacy and Data Security Data Quality Understanding of meaning & intent Analysis with interpretation Real World Advanced suggestions to humans AI and Human Support human Contexts Bird's-eye view Optimization High-precision analysis Planning & optimization Issues related to How human and AI should be in AI-era Unparalleled optimization Collaboration and Co-evolusion between Human and AIs Speed Accuracy Automation Identify human and objects from data in the real world Acquire knowledge by combining various information Control optimally using prediction and reasoning 22 NEC Corporation 2018

23 NEC drives the evolution of AI technologies by solving social issues on two fronts. Black Box Discovered rules are unexplainable Unparalleled optimization Problems with a fixed solution Safer cities Quality control White Box Discovered rules are explainable Advanced suggestions to humans Problems with more than one solution Management decision New product development Interpersonal care 23 NEC Corporation 2018

24 Understand Properties of Human and AI Wisdom Human do better Generate hypotheses Logical Create futures Emotional AI do better Routine work will be easily replaced by AI Sympathize 24 NEC Corporation 2018 Knowledge

25 Designing an advanced system for our future society Accelerated evolution of technology Digital A future 100-year-life revolution that enriches our society and peoples lives Jobs to be replaced Singularity by AI Drastically changing society 2017 Industrial Society Information Society Invention of the steam engine Invention of computers Spread of the Internet 25 NEC Corporation 2018

26 How human should be Routine Work We can focus more on new challenges Routine work can be minimized by technology 26 NEC Corporation 2018

27 Toward Human centered society An important indicator of AI is how much spare time can be created for human. Kevin Kelly Enhance the value of Muda Sptuniko! 27 NEC Corporation 2018

28 systematization vs Creativity Creativity becomes noise for system Keiichiro Matsumura Unparalleled optimization Systematization / Efficiency Advanced suggestions to humans Humanity / Creativity Future design by appropriate allocation of roles Between human and AI 28 NEC Corporation 2018

29 29 NEC Corporation 2018

30 Case study Issues on current plant operation Operation Experts design a recovery plan by monitoring the plant AI Expert operator Plant Causes redundancy and oversights in operation AI may learn recovery plans by trials & errors on simulator Plan learner many trials Plant simulator Requires learning for years 30 NEC Corporation 2018

31 Case study Logical Thinking AI assisting plant operations From the research at NEC-AIST AI Cooperative Research Laboratory Logical approach Data approach Make a guess Valve A: Open Valve B: Closed Valve C Logical Thinking AI Brief procedure Search in detail Procedure learning AI Optimal procedure Valve A: 80% Open Valve B: 10% Closed Valve C Use logical reasoning to apply manuals, design, and other knowledge in order to narrow down operating procedure candidates Procedure learning AI Link knowledge and detailed procedure while learning Limited number of trial and error Plant simulator Shortened Years of learning to only a Few Days Improved efficiency Improved feeling of satisfaction 31 NEC Corporation 2018

32 Direction of AI Technology Evolution 2 Explainability Logical approach Show logical explanations using human knowledge Expert Systems High-Speed Logical Reasoning Ultrafast algorithm makes it possible to solve complex reasoning problems Logical Thinking AI Significantly reduces the number of trials on simulator, using knowledge Data approach Show similar past cases or related data No explanation Heterogeneous Mixture Learning SMOOTHGRAD etc. various machine learning complement the lack of past data by simulation and machine learning small-data machine learning Simulation-Logic Integration The logical reduction significantly shrinks learning time based on the simulator big data or complete knowledge small data and incomplete knowledge 1 Robustness 32 NEC Corporation 2018

33 Kitahara Neurosurgical Institute Technology demonstration Vital data Patient Electronic records AI Source: Kitahara Neurosurgical Institute (KNI) Detect signs of agitation 40 minutes before occurrence Identify high-risk patients for aspiration pneumonia 71% 87% Support the medical setting through AI Offer high-quality medical services to more people 33 NEC Corporation 2018

34 Kitahara Neurosurgical Institute Technology demonstration Source: Kitahara Neurosurgical Institute (KNI) Handing over of duties, and other record creation tasks increase in 58% efficiency Application of textual entailment in medical recording operations to streamline medical operations as a whole 34 NEC Corporation 2018

35 Further Evolution for Social Value Creation Real time reproduction of 3D space The 5 senses Cyber World Mixed Reality Global Connection and Collaboration Omnipresent Healthcare Virtual Education Real World Free from time constraint Free from ability constraint Cyber World Digital Twin Real World 35 NEC Corporation 2018 Assisted Homes Augmented Experiences

36 Human-Centered Society Agriculture w/o Land Sound Speed Omnipresent Healthcare Clean Energy Virtual Education Driverless Cars Augmented Experiences Assisted Homes Drone travels Space Travel Machine World The New Food 36 NEC Corporation 2018

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