SECTEUR Ascertaining user needs

Transcription

1 Ascertaining user needs Marta Bruno Soares (Uni Leeds), Maria Noguer (IEA), Nigel Arnell (Uni Reading), Jorge Paz (Tecnalia) and Amanda Hall (Telespazio VEGA UK)

2 What is? «The Sector Engagement for the Copernicus Climate : Translating European User Requirements () is part of C3S. «works with public and private sector organisations to understand their requirements for climate information and climate impact indicators across different sectors: agriculture and forestry, health, insurance, infrastructure, coastal areas and tourism. «Running from May 2016 to July 2017.

3 The questions that is addressing «Analysis: «What do the users want? «What is the scope for each sector? «Are there any gaps? «What can we provide in the future? «Recommendations: «What CIIs to be implemented within C3S SIS? «What applications and tools are needed for the CDS? «What new research is needed to fill the gaps?

4 partners

5 s approach WP1. State of the art: Current needs and user requirements from existing climate services projects WP2. User engagement and strategy Survey and guidelines WP3. Sector Engagement Refine user needs through Sector Workshops WP4. Data presentation and quality WP5. Project Management and Recommendations

6 WP1: State of the art WP1. State of the art: Current needs and user requirements from existing climate services projects WP2. User engagement and strategy Survey and guidelines WP3. Sector Engagement Refine user needs through Sector Workshops WP4. Data presentation and quality WP5. Project Management and Recommendations

7 WP1: Current needs and requirements «What is available? - Inventory of available ECVs and CII per sector «What is used? Identification of policy needs and user requirements «What might the gaps be? «Assessment of the worth of the current market for climate services 7

8 WP1: Market Analysis «The Global W&CS sector was worth EUR 48bn in 2014/ 15, showing annual historical growth of 7% since 2010/11 and forecast growth of up to 9% for the next five years; «Market differentiation between weather and climate services is still difficult; «The EU states have accounted for 20% of the W&CS market since 2010/11. 8

9 WP2 and 3: Ascertaining user needs WP1. State of the art: Current needs and user requirements from existing climate services projects WP2. User engagement and strategy Survey and guidelines WP3. Sector Engagement Refine user needs through Sector Workshops WP4. Data presentation and quality WP5. Project Management and Recommendations

10 WP2 Initial user engagement and strategy Online survey Engagement strategy Further contacts for workshops Guidelines for interactions with users Findings on needs for CIIS across sectors WP3 Future CIIs through sectoral engagement

11 WP2: Online survey «Launched Sep ; «Focus on agriculture/ forestry, health, tourism, insurance, infrastructure (transport), coastal areas; «English, Spanish, French, German and Russian; «Disseminate our survey: m/wh/s.asp?k=

12 Online survey progress so far n 140 Languages used to respond the survey Country were respondents are based UK France Netherlands Spain Italy Germany Switzerland Portugal Austria Ireland Greece Hungary Russia Serbia Romania Croatia Poland Belgium Denmark Sweden Slovakia Czech Republic Norway Montenegro Bulgaria Estonia Poland Latvia Moldova More than 1/3 of organisations (n=49) want to continue being involved in and C3S. 12

13 Online survey progress so far n 140 Main sector of activity Use/non-use of climate information 13

14 WP2: Engagement strategy and guidelines «1 st round of sectoral workshops (D2.2. part I); «Identification and analysis of use cases and 2 nd round of sectoral workshops (D2.2. part II end of December). 14

15 WP3: Future CIIs through sectoral engagement Agriculture/ Forestry Coastal areas Health Infrastructure Insurance Tourism Driven by sector leaders Working in close partnership with sector champions Bottom-up approach Two rounds of workshops Use cases Recommendations

16 WP3: 1 st round of sector workshops Face-to-face engagement to further understand user requirements, existing gaps and identify use cases Date Place Sector Sep Barcelona, Spain Health 5 Oct Bermuda Insurance 10 Oct Madrid, Spain Infrastructure 12 Oct Toulouse. France Coastal areas 20 Oct Cagliari, Italy Agriculture & Forestry 28 Oct Paris, France Tourism 16

17 WP3: 1 st round of sector workshops Jorge Paz (Tecnalia) - Infrastructure sector leader Date Place Sector Sep Barcelona, Spain Health 5 Oct Bermuda Insurance 10 Oct Madrid, Spain Infrastructure 12 Oct Toulouse. France Coastal areas 20 Oct Cagliari, Italy Agriculture & Forestry 28 Oct Paris, France Tourism 17

18 Workshop on infrastructure: «In coordination with the Spanish Copernicus Users Group (lead by MAGRAMA) «Overall: 22 participants «Research centers (11)> Public administration (7) > Service companies (2)> Private end users (2) «Focus on transport infrastructure: Good representation on Port, Roads, etc. «Combination of few advanced users and many non-users of climate information. «Most use observation data (local networks)> few use forecast and only one uses climate projections. 18

19 WP3: 1 st round of sector workshops Consistency in data collection 19

20 WP3: Use cases «Understood as data to application chains of information ; «Identify through WP2 survey and 1 st round workshops; «Develop schematic use cases + select and further analyse a few use cases in-depth analysis of added value of CIIs/ECVs (e.g. quality, accessibility, use/value); «Selection criteria to be decided e.g. usability of CII across sectors; information gaps; research needs? 20

21 WP3: 2 nd round of sector workshops Validate key challenges with wider sectoral groups; Assess if the use cases and associated CIIs/ECVs meet the requirements of a broader set of users; Determine what modifications would be required to make the CIIs/ECVs more usable/useful; Determine whether additional use cases associated with the available/future CIIs/ECVs can be identified; Expected in Jan-Mar

22 WP4: Data presentation and quality 1. State of the art: Current needs and user requirements from existing climate services projects 2. User requirements Survey and guidelines 3. Sector Engagement Refine user needs through Sector Workshops 4. Data presentation and quality 5. Project Management and Recommendations

23 WP4: Data presentation and quality «What users want in terms of data formats, resolutions, etc. «What presentation and visualisation tools could be used in the CDS «What users require in terms of product trustworthiness «What other information is needed for fit-for-purpose decision making

24 Thank you! Questions?