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1 welcome to katapult partners HELLO@KATAPULTPARTNERS.COM PHONE : (+44) WEB :

2 a warm welcome from our ceo... We do the human part of digital transformation. Our people-first approach to digital transformation centres on culture, change and skills. We help you to transform your workplace for the digital age through twenty years experience in change management, change leadership and digital skills. To be a master of change is to become friends with change. The more open you are to change, actively looking for the opportunities it brings, the more you become in control of your situation. You grab your situation with both hands and you make it work. It s a great place to be. For almost twenty years Katapult Partners and its sister company Think Solutions with whom it shares a delivery team, have been making real change happen with some of the largest and most prestigious organisations in the world. Whilst the terminology, landscape and rationale is different now, the general principles of transformation really haven t changed very much at all. Katapult Partners applies the principles we have been using for decades to the new digital flavour of business change, helping organisations looking to drive more customer value, operational efficiency and competitive advantage through exciting modern technologies. Change can be hard. People are often fearful of it, and resist it, or stay on the fence. Some of the reasons your employees may be scared or hesitant of change are a general fear of or discomfort with the new and unknown; change fatigue (too much change, too fast, and a we ve heard it all before mentality); not knowing or understanding the predictable stages of change we all go through (the change curve); leaders running ahead with the change whilst the rest of the organisation has barely learned to walk; a feeling that change is being forced on them; a lack of understanding of the reasons for the change; and a general feeling of collective negativity or apathy surrounding the change. Overcoming all of this will be perhaps the most important thing you invest in - it s certainly evidenced as the highest risk factor for making a success of digital transformation. We built Katapult Partners to help with just this. Our wonderful business offers a high quality solutions catalogue for an array of human-centric challenges that every organisation reimagining itself for the digital world is now facing. Thank you so much for sharing in our story. Elisabet vinberg hearn Chief Executive Officer 2 KATAPULT PARTNERS 2019 ALL RIGHTS RESERVED

3 our transformation services To fully embrace digital transformation organisations must start with an awareness of the opportunities that lay ahead and understand early on that this is as much about people as it is technology. Our transformation services help you achieve success in the human parts of digital transformation. strategy, vision & planning Asking what are we really trying to achieve in our digital transformation? can easily create more questions than answers both for companies already in transformation mode as well as those contemplating the transition. But it s critical. Our experts can help you in identifying or clarifying your organisation s digital north star to build a strategy and plan around it. organisational culture change While it is relatively easy to adopt technological solutions, changing the organisation culture requires patience, can be time-consuming, and is not always a natural skillset within organisations. We have twenty years experience with some of the biggest organisations in the world delivering highly impactful, successful, results-driven cultural transformation. change management & leadership Today s business environment is characterised by volatility, uncertainty, complexity and ambiguity (often referred to as the VUCA world ) a combination of factors that can exacerbate the effects of digital disruption on an organisation s operating model. For twenty years we have been delivering successful change programmes for some of the largest organisations in the world, supporting reimagined workplaces for the digital age. digital skills What good are new tools without the skills to use them? Equipping your workforce with the right digital skills is a critical step in the digital transformation of your business. A significant digital change requires people with the skills and knowhow to use these new technologies to create competitive advantage and build new customer experiences and business models. We can help you build and deliver world class digital skills programmes. KATAPULT PARTNERS 2019 ALL RIGHTS RESERVED 3

4 our microsoft services We have found it really exciting and rewarding working with Katapult Partners. They are innovative, inspiring and an absolute pleasure to work with. - GARY GARNETT, MANAGING DIRECTOR AT THE READINESS COMPANY office 365 change & adoption What s the driving force behind adoption? Change and skills across your user base. In the most successful Office 365 transformations, change and adoption is a parallel and integrated workstream. Our truly world class change and training consultants will help you construct a results-driving strategy for your rollout, in tandem with user training through established learning practices. teamwork & collaboration In the workplace, we are often grouped together and given technologies expecting collaboration just to happen. And it may, in part. But success in digital collaboration means reimagining the way that people and technology work together in harmony, These services combine our expertise in teamwork effectiveness with technical delivery for Microsoft Teams and Office 365. accessibility Disability is the mismatch between the needs and preferences of the user and the system or environment. Through a vast pool of intelligent assistive technologies, Microsoft offers an enormous opportunity for improved experience and equal opportunity in the workplace. We can help you launch your more accessible and inclusive digital workplace to break down unwanted barriers. how do we work with microsoft? We specialise in change and adoption for Microsoft Office 365. When we reflect on our journey with Microsoft, becoming one of their best change and adoption partners in the world, we are honoured to be endorsed by perhaps the most significant organisation in the history of the digital world. Over the years, Microsoft has consistently transformed the way that people live, work, play, and connect through technology. The driving forces behind high user adoption Microsoft cloud implementations are effectively managing change and acquiring new skills across the organisation. People naturally resist change, so facilitating the human side of the transition from the old way of working to the new is critical to achieving high adoption results. To do so successfully, first, users must understand what is in it for them, and second, users must have the skills to perform their working tasks. We successfully deliver these services for some of the largest organisations in the world.

5 our additional services At first I thought this was just another workshop, but actually, Katapult probably accelerated what we are trying to achieve by six months in just a couple of days. - GLOBAL LEADER AT ONE OF THE WORLD S LARGEST FINANCIAL SERVICES COMPANIES- artificial intelligence Artificial Intelligence (AI) is rich in lucrative possibilities for business, but it is not without its controversies. For the workforce, AI is an alarming concept challenging the value of human labour for some and a wondrous prospect of technology-from-thefuture for others. We do not yet know how it will unfold, but we do know that perhaps like never before, the cultural, ethical and emotional impact of such transformation in the workplace requires a thorough strategy. Through our accredited specialists in Artificial Intelligence Business Strategy, certified by the Computer Science and Artificial Intelligence Laboratory at MIT, we can help you shape an AI journey for success. executive coaching Executive coaching is a form of organisational learning through one-to-one conversations that facilitates development for a leader. It can be used in a variety of ways, for example, getting past an impasse, removing a stumbling block or drawing out and building on strengths. Executive leadership coaching works as a powerful reinforcer to help drive transformation in an organisation and also at an individual level to address specific issues or enhance their performance when taking on a particularly challenging work role or project. Our expert Executive coaches work to build the successes of leaders at some of the most prestigious organisations in the world. office 365 online user training With 1 million users worldwide, and 18 Microsoft Office 365 modules, our online user training is a popular and complimentary service for any organisation embracing Microsoft Office 365. Its eighteen training modules are for Office 365 (this includes courses on the full suite inclusive of applications like Skype for Business, Teams, OneDrive, Outlook and Flow), Excel, Advanced Excel, Visual Basic for Applications, Advanced Visual Basic for Applications, Word, PowerPoint, Outlook, Project, Project 2016, Advanced Project 2016, SharePoint, OneNote, Visio, Access, Advanced Access, PowerBI, Windows 10, Data Analysis, Excel for Accounts (Beginner) and Excel for Accountants (Intermediate). KATAPULT PARTNERS 2019 ALL RIGHTS RESERVED 5

6 OFFICE 4, 219 KENSINGTON HIGH STREET, LONDON, W8 6BD HELLO@KATAPULTPARTNERS.COM PHONE : (+44) KATAPULT PARTNERS IS A LIMITED COMPANY REGISTEREDWITH COMPANY NUMBER VAT NO

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