Inside the Smart Home

Transcription

1 Inside the Smart Home i

2 Springer London Berlin Heidelberg New York Hong Kong Milan Paris Tokyo ii

3 Richard Harper (Ed.) Inside the Smart Home iii

4 Richard Harper, PhD The Appliance Studio, University Gate East, Park Row, Bristol BS1 5UB, UK British Library Cataloguing in Publication Data Inside the smart home 1. Home automation 2. Home automation Social aspects 3. Household appliances Automatic control 4. Household electronics I. Harper, Richard, ISBN Library of Congress Cataloging-in-Publication Data Inside the smart home / Richard Harper (ed.). p. cm. ISBN (alk. paper) 1. Home automation. 2. Households. 3. Lifestyles. 4. Domestic engineering. I. Harper, Richard, 1960 TK I dc Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licences issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. ISBN Springer-Verlag London Berlin Heidelberg a member of BertelsmannSpringer Science+Business Media GmbH Springer-Verlag London Limited 2003 The use of registered names, trademarks etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. The publisher makes no representation, express or implied, with regard to the accuracy of the information contained in this book and cannot accept any legal responsibility or liability for any errors or omissions that may be made. Typeset by Florence Production Ltd, Stoodleigh, Devon Printed and bound in the United States of America 34/ Printed on acid-free paper SPIN iv

5 1 For Neville Moray v

6 Contents List of Contributors xi 1 Inside the Smart Home: Ideas, Possibilities and Methods Richard Harper 1.1 Introduction An Introduction to the History of User Research in this Area Structure of the Book Part 1 Conceptions of the Home Smart Homes: Past, Present and Future Francis K. Aldrich 2.1 Introduction Past History of the Smart Home Present Status of the Smart Home Future Prospects for the Smart Home Conclusion Households as Morally Ordered Communities: Explorations in the Dynamics of Domestic Life John D. Strain 3.1 Preamble Theoretical Context Analysing the Practices Continuity and Change Changing the Paradigm of Banking Conclusion Time as a Rare Commodity in Home Life Lynne Hamill 4.1 Introduction The Economics of the Household Technology in the Home Case Study: TVs, VCRs and DVDs Analysis vii

7 viii Inside the Smart Home 5 Emotional Context and Significancies of Media Sue Peters 5.1 Introduction Television PC/Internet Mobile as Hybrid Media Streaming Routine Activity Regions and Blurring Conclusions Part 2 Designing for the Home Paper-mail in the Home of the 21st Century Richard Harper and Brian Shatwell 6.1 Background An Overview of Findings Conclusions Switching On to Switch Off Alex Taylor and Richard Harper 7.1 Introduction Findings Analyses of the Three Types of Viewing Lessons for Design Conclusions The Social Context of Home Computing David Frohlich and Robert Kraut 8.1 Introduction The Use of Domestic Time The Use of Domestic Space The Use of Domestic Technology Methods Results Power, Regulation and Control Discussion Design with Care: Technology, Disability and the Home Keith Cheverst, Karen Clarke, Guy Dewsbury, Terry Hemmings, John Hughes and Mark Rouncefield 9.1 Introduction: Sociology, the Home, Design and Disability Eliciting Design Requirements for Domestic Environments Research Methods for Design for Domestic Environments Design With Care: Moving Towards Appropriate Design viii

8 Contents ix 1 Part 3 The Home of the Future Towards the Unremarkable Computer: Making Technology at Home in Domestic Routines Peter Tolmie, James Pycock, Tim Diggins, Allan MacLean and Alain Karsenty 10.1 Introduction Work Routines Returning to the Home Routine Instances The Alarm Clock Ubiquitous Computing and the Quest for the Invisible Conclusion Daily Routines and Means of Communication in a Smart Home Sanna Leppänen and Marika Jokinen.1 Introduction Daily Routines Structure the Everyday Life Family Communications Traditional Paper Versus Electronic Communication Emotions and Smart Home Technology Conclusions Living Inside a Smart Home: A Case Study Dave Randall 12.1 CSCW and the Domestic Environment The Study Social Connectivity Conclusion Smart Home, Dumb Suppliers? The Future of Smart Homes Markets James Barlow and Tim Venables 13.1 Introduction Smart Homes : A Recent History New Players and New Markets? Networks and Transmission Technologies Models for the Future Future Challenges Conclusions Index ix

9 Contributors Frances K. Aldrich, Department of Psychology, School of Life Sciences, University of Sussex, UK James Barlow, Innovation Studies Centre, Imperial College London, UK Keith Cheverst, Department of Computing, Lancaster University, UK Karen Clarke, Department of Computing, Lancaster University, UK Guy Dewsbury, Department of Computing, Lancaster University, UK Tim Diggins, Image Semantics Ltd., Cambridge, UK David Frohlich, Hewlett Packard Labs, Bristol, UK Lynne Hamill, Digital World Research Centre, University of Surrey, UK Richard Harper, Appliance Studio, Bristol, UK Terry Hemmings, School of Computer Science and Information Technology, Nottingham University, UK John Hughes, Department of Sociology, Lancaster University, UK Marika Jokinen, Digital Media Institute, Tampere University of Technology, Finland Alain Karsenty, formerly of Xerox Research Centre, Europe, Grenoble, France Robert Kraut, Carnegie Mellon University, Pittsburgh, USA Sanna Leppänen, Digital Media Institute, Tampere University of Technology, Finland Allan MacLean, Image Semantics Ltd., Cambridge, UK Sue Peters, Teleconomy, Lancaster, UK James Pycock, Image Semantics Ltd., Cambridge, UK Dave Randall, Department of Sociology, Manchester Metropolitan University and Department of Human Work Science, Blekinge Institute of Technology, UK Mark Rouncefield, Department of Computing, Lancaster University, UK Brian Shatwell, Royal Mail, UK John D. Strain, Digital World Research Centre, University of Surrey, UK Alex Taylor, Digital World Research Centre, University of Surrey, UK Peter Tolmie, Xerox Research Centre, Europe, Grenoble, France Tim Venables, Innovation Studies Centre, Imperial College London, UK xi