SpeedTouch. 600Series Business DSL Routers. Orientation Guide Release R SERIES

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1 SpeedTouch 600Series Business DSL Routers Orientation Guide Release R SERIES

2

3 SpeedTouch 610 Business DSL Router Orientation Guide Release R4.2

4 Status Released Change Note PeckelbeenS Short Title AppNote ST610 Orientation Guide R4.2 Copyright 2003 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

5 Contents 1 SpeedTouch 610 Installation Get Acquainted with the SpeedTouch SpeedTouch 610 Wiring SpeedTouch 610 Configuration Setup Configuration Setup for Microsoft Windows Operating Systems Configuration Setup for other Operating Systems Dr. SpeedTouch Installation SpeedTouch 610 Internet Connectivity Connect to the Internet via SpeedTouch s embedded PPP Client Internet Sessions via Windows XP s UPnP Internet Sessions via the SpeedTouch Web Pages (all OSs) The SpeedTouch 610 Web Interface General Principles Quick Tasks Links IP Router Tasks Links Connection Tasks Links LAN Services Tasks Links System Config Tasks Links Advanced Tasks Links SpeedTouch NAPT Manager

6 4 SpeedTouch 610 Advanced Concepts Native Command Line Interface Access Simple Network Management Protocol Packet Firewalling Troubleshooting

7 1 SpeedTouch 610 Installation 1 SpeedTouch 610 Installation Introduction Thank you for purchasing the SpeedTouch 610 Business DSL router! Specially designed for Small/Medium Enterprises (SMEs) and Small Office/Home Office (SOHO), the SpeedTouch 610 Business Digital Subscriber Line (DSL) router offers plenty of capabilities. With an easy installation, embedded firewall, embedded IPSec based IP Virtual Private Networking (VPN) and remote management tools, the Speed- Touch 610 is a highly secure device. Beyond the small business market, the SpeedTouch 610 is the ideal solution for connecting regional and branch offices back to corporate headquarters. In this Orientation Guide This Orientation Guide will assist you in getting acquainted with the SpeedTouch 610 Business DSL router and its broad range of service capabilities. UPnP The SpeedTouch 610 is a Universal Plug and Play (UPnP) certified product. This feature enables your computer to discover and control UPnP devices on the network. If you are running Microsoft Windows XP, you can add the Universal Plug and Play (UPnP) component to your system. When adding this component, you may need the Windows XP CD-ROM. For more information see Windows XP Help. Documentation and software updates The SpeedTouch 610 products continue to evolve as extra and new functionalities are made available. For more information on the latest technological innovations, software upgrades, and documents, please visit the SpeedTouch web site at: 3

8 1 SpeedTouch 610 Installation 1.1 Get Acquainted with the SpeedTouch 610 Delivery check Check your SpeedTouch 610 box for the following items: The SpeedTouch 610/610i/610s/610v One power adapter One Cat.5 straight-through Ethernet cable (RJ45/RJ45) One DSL cable (RJ11/RJ11, RJ14/RJ14) Optionally, one or more cable filter(s) The SpeedTouch 610 Quick Installation Guide (eight languages) The SpeedTouch 610 Orientation Guide (English only) The SpeedTouch Setup CD-ROM In the event of damaged or missing items, contact your product dealer for further instructions. Other materials The SpeedTouch 610 box may also include other materials. The Setup CD-ROM The Multi-OS SpeedTouch Setup CD-ROM includes: The SpeedTouch Setup wizard, Dr. SpeedTouch and NAPT Manager (for MS Windows OSs only) SNMP MIBs Adobe Acrobat Reader installation software One or more configuration profile files The SpeedTouch 610 Quick Installation Guide (PDF format) The SpeedTouch 610 Orientation Guide (PDF format) SpeedTouch Application Notes (PDF format) Technical papers, white papers (PDF format) Additional software, promotional items, and documentation may be available on the CD-ROM. 4

9 1 SpeedTouch 610 Installation Front and back panel layout The SpeedTouch 610 is presented in a slim line housing: Depending on the SpeedTouch 610 model you purchased, the device can be equipped with: One single 10/100Base-T Half-/Full-duplex MDI-X Ethernet port (optionally with one 25.6Mb/s ATM-Forum port): Power Switch 25.6Mb/s Dip Switches Serial Console DSL Line Port ATM-Forum port Power Socket 10/100Base-T Ethernet port A four port 10/100Base-T Half-/Full-Duplex auto-mdi/mdi-x Ethernet switch: Power Switch Dip Switches Serial Console DSL Line Port Power Socket 10/100Base-T Ethernet switch 5

10 1 SpeedTouch 610 Installation Front panel LEDs The SpeedTouch 610 is equipped with five LEDs on its front panel, indicating the state of the device during normal operation: Indicator Description Name Color State LAN Green Flashing Ethernet LAN activity Off No Ethernet LAN activity Line TX Green Flashing ATM cell transmission on DSL line Off No transmission activity Line RX Green Flashing ATM cell reception on DSL line Off No reception activity Line Sync Green Flashing Initialization of DSL line On DSL line synchronized PWR/Alarm Green On Power on, normal operation Red Flashing Power on, DIP switch 4 up On Power on, startup pending Ethernet port(s) LEDs Each Ethernet port on the rear panel has two LEDs: 10MB/100MB LED Link Integrity/Activity LED 10/100Base -T Indicator Description Name Color State 10MB/100MB Green Off 10Base-T Ethernet connectivity On 100Base-T Ethernet connectivity Integrity Activity Green Off No connection on this port On Ethernet link up. No activity Flashing Activity on this Ethernet port 6

11 1 SpeedTouch 610 Installation DSL variants Four DSL variants of the SpeedTouch 610 Business DSL routers exist: The SpeedTouch 610: The ADSL/POTS variant connecting to an analog POTS(*) line. The SpeedTouch 610i: The ADSL/ISDN variant connecting to a digital ISDN(**) line. The SpeedTouch 610s: The SHDSL variant connecting to a dedicated SHDSL(***) line. The SpeedTouch 610v: The SHDSL variant connecting to a dedicated VDSL(****) line. Use only the SpeedTouch 610 variant which is appropriate for the DSL service delivered to your local premises. Check at your Service Provider whether your SpeedTouch 610 variant meets the DSL service requirements. (*) Plain Old Telephone Service (POTS) (**) Integrated Services Digital Network (ISDN) (***) Symmetrical High speed Digital Subscriber Line (SHDSL) (***) Very high speed Digital Subscriber Line (VDSL) DSL Port Service Port pinning ADSL 3/4 2-wire SHDSL 3/4 VDSL 3/4 4-wire SHDSL 3/4 2/5 DSL service The appropriate DSL service must be available at your local premises: ADSL, SHDSL or VDSL service must be enabled on your phone line In case of ADSL, both POTS or ISDN and ADSL service are simultaneously available from the same copper pair. Therefore, you need a central splitter or distributed filters for decoupling ADSL and telephone signals Always contact your Service Provider for splitter/filter installation! Public telephone lines carry voltages that can cause electric shock. Only install splitter/ filters yourself if these are qualified for that purpose. Other splitter/filters may only be installed by qualified service personnel. 7

12 1 SpeedTouch 610 Installation 1.2 SpeedTouch 610 Wiring Local network For Ethernet connectivity you need at least: A computer with installed Ethernet Network Interface Card (NIC) If needed, a hub or switch and the necessary connection cables Ethernet Cables In the SpeedTouch 610 box, a full wired Cat.5 straight-through RJ45/RJ45 Ethernet cable, further referred to as LAN cable is included. You can use LAN cables other than the one provided in the box. However make sure to use correct connection cables. Wiring procedure Proceed as follows: 1 Use the included LAN cable to wire your computer's Ethernet port to (one of) the SpeedTouch 610 Ethernet port(s). 2 For local networking, repeat step 1 for each computer. Note If an additional hub or switch is used, please follow the installation instructions supplied with the hub or switch. 3 Use the included DSL cable to wire the SpeedTouch 610's Line port to your telephone wall outlet or distributed filter. 4 Plug the power adapter's coaxial jack into the SpeedTouch 610 DC inlet. Note Always check first whether the included power adapter suits the local power specifications. More information on Ethernet wiring For more information, see the application note The SpeedTouch and Ethernet Connectivity. Single PC wiring Once all connections are made the result should look similar as below: 8

13 1 SpeedTouch 610 Installation LAN wiring Using the SpeedTouch 610 switch (if equipped) and/or an external hub you can connect multiple PCs to your SpeedTouch 610: Powering Once all previous steps are completed, you can turn the SpeedTouch 610 on (I) with the power switch. 9

14 1 SpeedTouch 610 Installation 1.3 SpeedTouch 610 Configuration Setup Internet connectivity As soon as the SpeedTouch 610 is installed as described in 1.2 SpeedTouch 610 Wiring on page 8 the SpeedTouch 610 can be prepared for Internet connectivity. The configuration of your SpeedTouch 610 can be done semi-automatically via the SpeedTouch Setup configuration files (available on the SpeedTouch Setup CD-ROM), or manually via its web pages. This section exclusively describes how to configure the SpeedTouch 610 via the Setup configuration files. For advanced configurations via the SpeedTouch 610 web pages, check 3 The SpeedTouch 610 Web Interface on page 27. What you need from your SP You must have a user account with an Internet Service Provider (ISP) for Internet access. For this user account, it will provide you with: A user name (logon ID). A password. Other information might be required, depending on the ISP s specific requirements. SpeedTouch configuration options The method for configuring the SpeedTouch 610 via the Setup configuration files depends on the Operating System (OS) of your computer system. In case your computer system runs: A Microsoft Windows OS The SpeedTouch Setup wizard, included on the SpeedTouch Setup CD-ROM, will automatically guide you through the configuration of both the SpeedTouch 610 and your PC for setting up the appropriate configuration. Proceed with Configuration Setup for Microsoft Windows Operating Systems on page 11. Another OS, e.g. Mac OS, Unix, Linux, etc. The SpeedTouch Embedded Easy Setup wizard, accessible from the Speed- Touch web pages, will automatically guide you through the configuration of the SpeedTouch 610. If needed, additional configuration of your computer(s) must be done manually. Proceed with Configuration Setup for other Operating Systems on page

15 1 SpeedTouch 610 Installation Configuration Setup for Microsoft Windows Operating Systems Microsoft Windows One of the following operating systems must be installed on your PC(s): Windows 98 Windows 98SE Windows ME Windows NT6.0 Windows 2000 Windows XP TCP/IP Make sure that TCP/IP (*) is installed on your PC(s). (*) Transmission Control Protocol (TCP) / Internet Protocol (IP) The SpeedTouch Setup Wizard The SpeedTouch Setup wizard procedure consists of two major parts: The detection procedure The configuration procedure 11

16 1 SpeedTouch 610 Installation The detection procedure The detection procedure proceeds as follows: 1 Insert the SpeedTouch Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouch CD Browser will start automatically. Note If the SpeedTouch CD Browser window does not appear automatically, open a Run window via Start > Run from the Start menu and enter following path: D:\Menu.exe, where D is the drive letter of your CD-ROM drive. 2 The Choose Language window prompts you to select a language: Select the language of your choice and click OK. Note The selected language will also be used as default language in the SpeedTouch web pages. See Language on page 56 for more information on how to change the web page language. 3 The SpeedTouch Menu appears: Click Setup and Installation. 12

17 1 SpeedTouch 610 Installation 4 The Setup and Installation window appears: To start the SpeedTouch Setup wizard, click Setup my SpeedTouch. 5 The Welcome to the SpeedTouch Setup Wizard window appears: Click Next to proceed. 6 The Software License Agreement window appears: You must accept before continuing. Therefor click Yes to accept. Note If you have already accepted this License Agreement in a previous configuration setup, this window will not be shown. 13

18 1 SpeedTouch 610 Installation 7 The Setup wizard will continue to search for the SpeedTouch 610 on the network. The following window shows the detection progress: 8 The setup wizard should find your SpeedTouch 610 device on the local network. This is indicated by following window: In case more than one SpeedTouch device is found, a listing is provided from which you can select your SpeedTouch 610. Note If the wizard does not find a SpeedTouch 610 on the network, an error window appears. In this case check: Whether the SpeedTouch 610 is turned on and fully initialized. Whether your PC is correctly connected to the Speed- Touch 610. Whether no dedicated firewall device or a router is placed between your PC and the SpeedTouch 610 and whether no personal firewall software is running on your PC. Whether TCP/IP is correctly installed on your PC, and whether your PC is configured with a valid IP address as DHCP client, or via automatic IP configuration. To repeat search for the SpeedTouch 610, click Back and proceed with step 7 of this procedure. 9 To continue with the configuration of your SpeedTouch 610 and your PC, proceed with the configuration procedure described below. 14

19 1 SpeedTouch 610 Installation The configuration procedure The configuration procedure proceeds as follows: 1 As soon the wizard detected your SpeedTouch 610, some device details are shown. In case multiple SpeedTouch devices reside on your local LAN, a listing of devices is shown from which you can select the appropriate one. Click Next to proceed. Note If the SpeedTouch 610 has been configured before: It may be protected by a system password. Before you are able to view the device details or continue with the configuration this password has to be entered. You will be asked to choose between reconfiguring your Speed- Touch 610 or changing your Local Area Network configuration. Select the Reconfigure the SpeedTouch option and click Next. 2 The following window invites you to select the appropriate connection profile for your Internet connectivity: Select the connection profile and click Next to continue. Note In case the Service Provider included a separate disk with a dedicated connection profile, click Have Disk to browse to the location of the appropriate connection profile file. 3 Subsequent screens will guide you through the configuration setup of both the SpeedTouch 610 and/or your PC. Follow the instructions and enter the required information where needed. The needed information will depend on the selected connection profile and should be provided by your Service Provider. Click Next whenever requested. 4 After configuration, the SpeedTouch 610 will restart. In some cases your PC must be restarted as well for the changes to take effect: 15

20 1 SpeedTouch 610 Installation 5 After restarting your PC, the SpeedTouch Setup wizard will appear again to announce that the configuration has been successful: Click Finish to close the wizard. Most configuration profiles will enable SpeedTouch 610 s DHCP server - and a PC s Ethernet port is configured as DHCP client by default. Therefore, in most cases, no additional configuration of your PCs must be done if you want to enable multiple PCs on your local network for accessing the Internet via the SpeedTouch 610. To make sure that all PCs are configured as expected (DHCP or fixed IP addresses) you can re-run the SpeedTouch Setup wizard on every PC and select the Change the LAN configuration option. For fixed IP configurations, or other advanced settings, please follow the instructions provided by your ISP or network administrator. 16

21 1 SpeedTouch 610 Installation Configuration Setup for other Operating Systems Supported Operating Systems As the SpeedTouch 610 is OS-independent, this configuration setup can be used by any computer system. Note The following procedure may equally be used on MS Windows OSs. TCP/IP Ensure that your operating system has a valid TCP/IP configuration. Configure your computer with a static Net10 private IP address, e.g , , etc. Ensure, however, that you do NOT use the IP address as this is the default IP address of the SpeedTouch 610. To ensure that IP connectivity exists, you can ping the SpeedTouch 610. Procedure The configuration setup proceeds as follows: 1 Open a web browser and browse to the SpeedTouch IP address e.g See 3 The SpeedTouch 610 Web Interface on page 27 for more information. Note If you can not access the SpeedTouch 610 web pages, it is recommended to reset the device. See 5 Troubleshooting on page As a result the SpeedTouch System Info web page appears. Expand the Advanced Topics and click Easy Setup. Note If the SpeedTouch is in factory defaults, the Easy Setup wizard will appear automatically. 3 The Welcome to the SpeedTouch Setup Wizard window appears: Click Next to continue. 17

22 1 SpeedTouch 610 Installation 4 The following window invites you to select the appropriate connection profile for your internet connectivity: In the Service list, click the connection profile of your choice. Note You can add services to the Services list by uploading templates. See Templates on page 56 for more information on uploading templates. 5 Subsequent screens guide you through the configuration setup of both your SpeedTouch and/or your PC. Follow the instructions and enter the required information where needed. The needed information will depend on the selected connection profile and should be provided by your Service Provider. Click Next whenever requested. 6 In a final step all configurations are applied to the SpeedTouch 610: 18

23 1 SpeedTouch 610 Installation 7 The SpeedTouch Setup Wizard appears again to announce that the configuration has been successfully completed: Click Finish to close the wizard. 8 After the configuration is applied on the SpeedTouch some additional configuration of your computer system may be necessary. Note The required settings for your computer should be provided by your Service Provider, if applicable. 9 To check whether the new configuration was successful, you can browse to the SpeedTouch and check its current status. Note By running the Easy Setup wizard the SpeedTouch s IP configuration may have been changed. To browse the SpeedTouch web pages, make sure you use its new IP address, if applicable. 19

24 1 SpeedTouch 610 Installation 1.4 Dr. SpeedTouch Installation Introduction The Dr. SpeedTouch application allows you to diagnose and troubleshoot your SpeedTouch 610. With the Dr. SpeedTouch application you can do the following: View the status and performance of the SpeedTouch device Run a Diagnostics program to locate a connectivity problem Run a Troubleshooter to help you solve a connectivity problem. Supported Operating Systems Installing and using Dr. SpeedTouch is only supported for following Microsoft Windows Operating Systems: Windows 98 Windows 98SE Windows ME Windows NT6.0 Windows 2000 Windows XP Installation procedure The installation procedure proceeds as follows: 1 Insert the SpeedTouch Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouch CD Browser will start automatically. Choose your language and browse to Setup and Installation > Install Dr. SpeedTouch. Note If the SpeedTouch CD Browser window does not appear automatically, open a Run window via Start > Run from the Start menu and enter the following path: D:\Menu.exe, where D stands for the drive letter of your CD-ROM drive. 2 The Dr. SpeedTouch Setup wizard appears: Click Next to continue. 3 Subsequent screens will guide you through the installation. Follow the provided instructions and click next whenever requested. 4 After installation, Dr. SpeedTouch is started automatically. 20

25 1 SpeedTouch 610 Installation Using Dr. SpeedTouch By default Dr. SpeedTouch is started automatically at boot of your system and runs in the background, i.e. minimized in the status area. To pop up Dr. SpeedTouch : 1 Double-click in the status area. 2 Dr. SpeedTouch searches your network for SpeedTouch devices. If more than one device is found, a list of available devices will be provided. If this is the case, select the SpeedTouch of your choice and click OK. 3 The Dr. SpeedTouch window appears: Dr. SpeedTouch features Dr. SpeedTouch allows you to: View SpeedTouch 610 device information and status: View activity between your computer, the SpeedTouch 610 and the Internet: 21

26 1 SpeedTouch 610 Installation Monitor the downstream and upstream performance. of your DSL connection: Test and troubleshoot the connectivity of your computer and the Speed- Touch 610 device to your ISP and the Internet via the Diagnostics wizard. Note For more information on Dr. SpeedTouch please click Help in the application or press F1 context sensitive help. 22

27 2 SpeedTouch 610 Internet Connectivity 2 SpeedTouch 610 Internet Connectivity Introduction This chapter provides information on how to access the Internet and how to configure your SpeedTouch according to your preferences. Surfing the Internet As soon as the SpeedTouch 610 and the computer(s) have been configured as outlined in 1.3 SpeedTouch 610 Configuration Setup on page 10, you can connect to the Internet. Connection Services and Packet Services The SpeedTouch 610 supports various scenarios to establish end-to-end connectivity with the BroadBand Remote Access Server (BBRAS) and the Internet. For more information, see the application note SpeedTouch Connection and Packet Services. The scenario to use depends on the configuration profile/file you used to configure the SpeedTouch 610 and the Service Provider's requirements. Direct Access In case the SpeedTouch 610 is configured for direct access (always-on or dial-ondemand) you can immediately surf the internet. Note In some cases however, e.g. in case of Transparent Bridging, the remote organization still might ask for a user name and password on an Internet welcome page for authentication. Dial-in access In case the SpeedTouch 610 is configured for dial-in access, you can manually start and terminate the PPP session. On the following pages, we explain how to start/terminate a PPP session via: UPnP. See Internet Sessions via Windows XP s UPnP on page 25 The SpeedTouch 610 web pages. See Internet Sessions via the SpeedTouch Web Pages (all OSs) on page

28 2 SpeedTouch 610 Internet Connectivity 2.1 Connect to the Internet via SpeedTouch s embedded PPP Client Introduction The SpeedTouch supports both two most popular connection methods: Routed PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE). The connection method to use depends on the preferences of your ISP, hence the connection profile you must apply to the SpeedTouch via the SpeedTouch Setup wizard or its embedded Easy Setup wizard. Note To use the embedded Routed PPPoA (PPPoE) dial-in client, the SpeedTouch needs to be configured for Routed PPPoA (PPPoE) via the SpeedTouch Setup wizard or the embedded Easy Setup wizard. To use a host PPPoE dial-in client, the SpeedTouch needs to be configured for Bridged Ethernet or Routed PPPoE (with PPPoE Relay) via the SpeedTouch Setup wizard or embedded Easy Setup wizard. 24

29 2 SpeedTouch 610 Internet Connectivity Internet Sessions via Windows XP s UPnP Starting an Internet session via Windows XP s UPnP To connect to the internet via Windows XP s Internet Connection icon proceed as follows: 1 Click Control Panel on the Start menu. 2 The Control Panel window appears. Double-click Network Connections. 3 The Network Connections window appears: Double-click the Internet Connection icon. 4 Your computer connects to the Internet. Terminating an Internet Session session via Windows XP s UPnP To close an active Internet session: 1 Click Control Panel on the Start menu. 2 The Control Panel window appears. Double-click Network Connections. 3 The Network Connections window appears. Double-click the Internet Connection icon. 4 The Internet Connection Status window appears: Click Disconnect to close the session. 5 Your computer terminates the connection. 25

30 2 SpeedTouch 610 Internet Connectivity Internet Sessions via the SpeedTouch Web Pages (all OSs) Starting a PPP session To open a Routed PPP connection proceed as follows: 1 Open a web browser on your computer and browse to the SpeedTouch 610 web pages: By default the SpeedTouch 610 offers you the System Information page. 2 In the Quick menu, click Connections to open the Connections page which enables you to establish dial-in connections. 3 Click next to the connection entry you want to establish a connection with. As a result the entry will be highlighted. 4 Enter your user name and password in the appropriate fields. If you want the SpeedTouch 610 to remember your credentials, select Save this password. 5 Click Connect. While the SpeedTouch 610 tries to start the session 'trying' appears in the State column of the entry. Once the session is started successfully the field displays up. From then on you are online and you can start your application or browse the Internet. Terminating an active PPP session To close an active Routed PPP connection: 1 Make sure you have access to the SpeedTouch 610 web pages. 2 On the Connections page, click next to the connection entry you want to close the connection for. 3 Click Disconnect. As a result the session state of the entry will change to down, i.e. it becomes idle. 26

31 3 The SpeedTouch 610 Web Interface 3 The SpeedTouch 610 Web Interface Introduction The SpeedTouch 610 comes with integrated local configuration capabilities. The local configuration via the SpeedTouch 610 web interface, is based on the HTTP server/web browser concept. It allows configuration of your SpeedTouch 610 via a Web browser through HTML pages from any local computer attached to the Ethernet interface(s). Preconditions Prior to access the SpeedTouch 610 web pages make sure that either: Your Web browser is not using a proxy server. The SpeedTouch 610 IP address is not submitted to a proxy server. For more information on how to disable your web browser's proxying, please consult your web browser's user s guide. Use of the SpeedTouch web interface In most cases the SpeedTouch 610 is correctly configured for your Internet connectivity via the appropriate configuration profile/file and no further configuration on the web interface is needed. Only for using the advanced SpeedTouch 610 features, access to the web pages is required. This chapter aims to give a brief overview of the SpeedTouch 610 web pages and their respective functionality. For more profound Information, see the relevant application notes. 27

32 3 The SpeedTouch 610 Web Interface 3.1 General Principles Access to the SpeedTouch 610 web interface To access the SpeedTouch web pages: 1 Start the web browser on your computer. 2 Browse to the SpeedTouch 610 at the SpeedTouch 610 s IP address (in most cases ). 3 If a system password was set, an authentication window will be displayed. Enter user name and system password in the appropriate fields. Access to the SpeedTouch 610 web interface via UPnP If your computer is Universal Plug and Play (UPnP) enabled, you can access the Speed- Touch web pages as follows: 1 Double-click My Network Places on your desktop. 2 The following window appears: Double-click the SpeedTouch 610 icon. 3 If a system password was set, an authentication window will be displayed. Enter user name and system password in the appropriate fields. 28

33 3 The SpeedTouch 610 Web Interface Result As a result the System Information page appears: From now on the SpeedTouch 610 acts as a web server sending HTML pages/forms at your request. You can fill out these pages/forms and submit them to the Speed- Touch 610. The latter scans the pages and performs the appropriate configurations. Topic menu and links On the left of each of the SpeedTouch 610 web pages a topics menu is provided. This menu navigates you via links through all configurational aspects of the Speed- Touch 610. For your convenience the links are sorted in six expandable topics menus: Quick, IP Router, Connections, LAN Services, System Config, and Advanced. Each of these offers you a set of specific links, leading you to a configuration aspect of the Speed- Touch 610. The following table lists all Quick Tasks Links: Click... To... Easy Setup System Information Connections Diagnostics Syslog Configure SpeedTouch 610. View the current configuration profile. View current ADSL line status. Establish dial-in PPPoA and/or PPPoE connections. View the SpeedTouch 610 diagnostics. View/configure Syslog services. 29

34 3 The SpeedTouch 610 Web Interface The following table lists all IP Router Tasks Links: Click... To... IP Addresses IP Routing RIP NAPT IPSEC Policy IPSEC Certificates View/configure the SpeedTouch 610 IP interfaces. View/configure the SpeedTouch 610 IP router. View/configure RIP services. View/configure static NAPT services. View/configure multi-nat entries. Define a Default local server for inbound connectivity. Configure UPnP. View/configure IPSec based VPN services. View/configure the certificate configuration. The following table lists all Connection Tasks Links: Click... To... Phonebook Routed Ethernet Routed PPPoE Routed PPPoA Routed IPoA Classical IP Bridged Ethernet Relayed PPPoA View/configure connection service entries. Configure Routed Ethernet. Configure Routed PPPoE. Configure Routed PPPoA. Configure Routed IPoA. Configure Routed Classical IPoA. Configure Bridged Ethernet (for Bridged PPPoE). View current Relayed PPPoA connections. The following table lists all LAN Services Tasks Links: Click... To... DHCP DNS SIP View/configure DHCP services. View/configure DNS services. View/configure SIP services. 30

35 3 The SpeedTouch 610 Web Interface The following table lists all System Config Tasks Links: Click... To... System Password Upgrade Add-On SNTP Syslog Set a system password. Manage software and configuration. Manage software keys. View/configure SNTP services. View/configure Syslog services. The following table lists all Advanced Tasks Links: Click... To... CLI Templates Language Open the web based Command Line Interface. View/upload templates. Configure the SpeedTouch 610 web page language. Save All The Save All link on the tasks menu allows you to save the SpeedTouch 610 settings to memory. It is advised to back-up your saved configuration on a regular basis. This can be done via the Upgrade link in the System Config Tasks Links. Help The Help link in the topics menu header allows you to browse the SpeedTouch 610 online Help. For more information on a specific topic you can click the context-related Help links located at the topic s web pages. 31

36 3 The SpeedTouch 610 Web Interface 3.2 Quick Tasks Links Easy Setup Click this link to start the SpeedTouch Easy Setup wizard. See Configuration Setup for other Operating Systems on page 17 for more information. System Information Click this link to display the System Information page. This page is also the Speed- Touch 610 home page. The System Information page consists of four sections: Click the Diagnostics tab to view the results of the System Self Test, LAN Connectivity and DSL synchronization test: Click the Service Info tab to view the current physical status of the ADSL line: The DSL statistics allow you to view: Line Status: this shows wether the DSL link is synchronized (Enabled) or not (Initializing). Bandwidth Up/Down: the maximum available bandwidth of the DSL link in both up- and downstream direction. Uptime: The duration of the current Enabled Line Status. kbytes Tx/Rx: the amount of kilobytes (kbytes) sent (Tx) and received (Rx) since the establishment of the DSL link. 32

37 3 The SpeedTouch 610 Web Interface Click the configuration tab to view which configuration profile/file is currently loaded, including information for which Region and ISP this configuration applies: Click the System tab to view some important system information of the Speed- Touch : Connections Click this link to view the Connections page. This page allows you to establish dial-in connections, if applicable: See Internet Sessions via the SpeedTouch Web Pages (all OSs) on page 26 for more information on how to use the Connections table. For more information on the configuration and use of PPP connections, see the application notes The SpeedTouch Routed PPPoA Packet Service and The SpeedTouch Routed PPPoE Packet Service. 33

38 3 The SpeedTouch 610 Web Interface Diagnostics Click this link to display the Diagnostics page. This page consists of three expandable sections: Expand the System section to view some important system information: Expand the Wan section. To view the current DSL state and connection information, expand the DSL and connections sections: Click to perform an IP connectivity test. Expand the Lan section to view the LAN configuration: 34

39 3 The SpeedTouch 610 Web Interface Syslog Click this link to display the Syslog page. This page allows you to: View the syslog messages generated by the SpeedTouch 610: This page refreshes every 30 seconds. Via the CLI you can configure additional syslog events to be notified by syslog messages in addition to the standard set of syslog events. Configure a computer IP address to send syslog messages to. This allows basic remote monitoring of the SpeedTouch 610: For more information on Syslog, see the application notes SpeedTouch 610 Operation and Maintenance and SpeedTouch 610 Remote Management. 35

40 3 The SpeedTouch 610 Web Interface 3.3 IP Router Tasks Links IP Addresses Click this link to display the IP Addresses page. This page allows you to view or add/delete specific IP address entries for the Speed- Touch 610 interfaces: When adding an IP address, all essential IP routes will be automatically be added to the SpeedTouch 610 IP routing table. The eth0 interface allows you to assign an IP address to the SpeedTouch Ethernet interface. IP Routing Click this link to display the IP Routing page. This page allows you to view or add/delete static IP routes for SpeedTouch 610's IP router: Routing can be useful in the case of subnetting your local network. 36

41 3 The SpeedTouch 610 Web Interface RIP Click this link to display the Routing Information Protocol (RIP) page. This page allows you to: View or configure the SpeedTouch 610's general RIP configuration: Via the RIP Settings tab you can enable/disable the master RIP daemon and specify which RIP version should be used. Additionally you can set the default metric and some RIP timer settings. View or configure the RIP configuration per interface: Per interface you can: Override the master RIP status (enable/disable) Override the master RIP version, separately for receiving and sending RIP messages Specify whether authorization is needed or not, and if so the required authorization string Specify whether the scope of RIP on this interface should be narrowed to the applicable IP range. Define one or more RIP neighbors in case multicast messages can not be sent or received among the network Do not forget to save your changes to persistent memory by clicking Save All. 37

42 3 The SpeedTouch 610 Web Interface NAPT Click this link to display the Network Address and Port Translation (NAPT) page. This page allows you to: View or add/delete specific static NAPT entries: You can add static NAPT entries by 1 Click New. 2 Specify the outside address and inside address for the entry as well as the protocol and port on which the entry applies. Note If the NAPT entry is applied to a connection s dynamically assigned local peer IP address, you should specify as the outside address. 3 Click Apply to add the entry to the table. You can also add static NAPT entries semi-automatically using the SpeedTouch NAPT Manager. For more information on NAPT Manager, see 3.8 SpeedTouch NAPT Manager on page 57. View or add/delete Multi-NAT Entries: Multi-NAT is also commonly known as Basic NAT (IETF). To add Multi-NAT Entries proceed as follows: 1 Click New. 2 Specify the inside address and put the desired range between brackets e.g [1-10]. Specify the outside address and interface. 3 Click Apply. 38

43 3 The SpeedTouch 610 Web Interface Define a default server: By specifying a default server IP address (e.g as depicted above), all incoming connections that don t match a specifically configured static NAPT entry will be forwarded to the device with this IP address. In most cases this setting should be adequate for most server applications and eliminates the need for specific static NAPT entries. Configure Universal Plug and Play (UPnP): The three UPnP configurations are: Full The SpeedTouch is UPnP enabled, all local hosts are able to detect the SpeedTouch. Any local host is able to create port mappings for any local device. Secure The SpeedTouch is UPnP enabled, all local hosts are able to detect the SpeedTouch. A local host is allowed to make port mappings for its own, i.e. a local host is not allowed to create port mappings for other local devices. Off The SpeedTouch is UPnP disabled, none of the local hosts is able to detect the SpeedTouch. Via UPnP no port mappings can be created. For more information, see the application notes The SpeedTouch and Network Address Translation and The SpeedTouch and Universal Plug and Play. 39

44 3 The SpeedTouch 610 Web Interface IPSEC Policy To use the IP Security and IPSEC enabled VPN features of the SpeedTouch 610, the IPSec VPN software key must be installed. See the topic Add-On in the System Config Tasks Links for more information, or check the application note SpeedTouch 610 Operation and Maintenance. In case IPSec VPN is enabled, clicking this link will display IPSEC Policy Configuration page. This page allows you to: View the IP VPN configuration setup for the VPN connection: This window allows you to configure the local and remote VPN peer identities, select the key distribution mechanism, and specify in case of a preshared secret, the secret string. View the VPN connection configuration and start/stop VPN connection sessions: For more information, see the application notes SpeedTouch IPSec Quick Start Guide and SpeedTouch IPSec Configuration Guide. 40

45 3 The SpeedTouch 610 Web Interface IPSEC Certificates Click this link to display the IPSEC Certificates Configuration page. In case certificates are used for authentication, this page allows you to view/configure the certificate configuration: The certificate configuration window contains four tabs, to view/configure: Secure Storage. Request-Import. Certificate Revocation List (CRL). Certificate Enrollment Protocol (CEP). Following dynamic key distributions are supported: Public key infrastructure (PKI) (RFC2459, ITU-T Q.817) with X.509 digital certificates. On-line PKI enrollment: CEP interoperable with Entrust, Verisign, Netscape and Baltimore CAs. Off-line PKI enrollment: PKCS#10 Certification Request Syntax Standard and PKCS#7 Cryptographic Message Syntax Standard, compatible with Entrust, Verisign, Netscape, RSA Security (RSAS) and Xcert. In case the authentication is based on a shared secret, no certificate configuration needs to be done. Do not forget to save your changes to persistent memory by clicking Save All. For more information on the configuration and use of IPSec certificates, see the application note The SpeedTouch IPSec PKI Configuration Guide. 41

46 3 The SpeedTouch 610 Web Interface 3.4 Connection Tasks Links Phonebook Click this link to display the Phonebook page. This page allows you to view or add/delete ATM Virtual Channels (VCs), that are used for end-to-end connectivity over the DSL line via the Ethernet interface(s): For more information, see the application note SpeedTouch Connection and Packet Services. Routed Ethernet Click this link to display the Routed Ethernet Configuration page. Routed Ethernet is often referred to as MAC Encapsulated Routing or MER. This page allows you to view/configure the SpeedTouch 610 Routed Ethernet connection entries: For more information, see the application note The SpeedTouch Routed Ethernet Packet Service. 42

47 3 The SpeedTouch 610 Web Interface Routed PPPoE Click this link to display the Routed Point-to-Point Protocol over Ethernet (PPPoE) page. This page allows you to view/configure the SpeedTouch 610 Routed PPPoE connection entries Per selected Routed PPPoE you can: Configure some advanced settings, if applicable: The destination of an Routed PPPoE should always be a Routed Ethernet interface or eth0 (PPPoE on the LAN) Configure the Routing parameters, if applicable: 43

48 3 The SpeedTouch 610 Web Interface Configure the service name and access concentrator, if applicable: View some session statistics while a session is running on the selected Routed PPPoE entry: For more information, see the application notes The SpeedTouch Routed PPPoE and The SpeedTouch PPPoE Relay. 44

49 3 The SpeedTouch 610 Web Interface Routed PPPoA Click this link to display the Routed Point-to-Point Protocol over ATM (PPPoA). This page allows you to: View/configure the SpeedTouch 610 Routed PPPoA connection entries: For more information, see Routed PPPoE and the application note The SpeedTouch Routed PPPoA. Routed IPoA Click this link to display the Routed IP over ATM (IPoA) page. This page allows you to: View/configure the SpeedTouch 610 Routed IPoA connection entries: 45

50 3 The SpeedTouch 610 Web Interface Classical IP Click this link to display Classical IP (CIP) over ATM page. This page allows you to: View/configure the SpeedTouch 610 IP interface connection entries: View/configure the SpeedTouch 610 CIP connection entries: Bridged Ethernet Click this link to display the Bridged Ethernet page. Bridged Ethernet is commonly known as IEEE802.1D Transparent Bridging or RFC1483/Bridged. The Bridged Ethernet Packet Service is also used for the Bridged PPP over Ethernet (PPPoE) Packet Service. This page allows you to: View/configure the SpeedTouch 610 Bridged Ethernet connection entries: For more information, see the application notes The SpeedTouch Bridged Ethernet Packet Service and The SpeedTouch Bridged PPPoE Packet Service. Relayed PPPoA Click this link to display the Relayed PPPoA page. Relayed PPPoA is often referred to as PPPoA-to-PPTP Relaying or PPPoA/Point-to-Point Tunnelling Protocol (PPPoA/PPTP). This page allows you to: View the current active SpeedTouch 610 Relayed PPPoA connection sessions: 46

51 3 The SpeedTouch 610 Web Interface 3.5 LAN Services Tasks Links DHCP Click this link to display the Dynamic Host Configuration Protocol (DHCP) page. In this page you can: Click the DHCP Server tab to access the DHCP server pages. This page is subdivided into three parts: Click the Server Config tab to enable/disable the SpeedTouch 610 (Auto)DHCP server: Under Properties you can select: DHCP server To enable the SpeedTouch 610 DHCP server. In addition, select the appropriate Auto DHCP Auto DHCP The SpeedTouch 610 will not start its DHCP server immediately, but will first probe the network for a possible concurrent DHCP server for some period of time (set by Client timeout in seconds). In case another DHCP server is found, the SpeedTouch 610 DHCP server is not started, and a DHCP client will be created on its Ethernet interface instead. If no concurrent DHCP server is found, the Speed- Touch 610 DHCP server is started. No DHCP To disable the SpeedTouch 610 DHCP server. If it was running, it will be stopped immediately. Click the Server Leases tab to view the current leases provided by the SpeedTouch 610 DHCP server: If needed, you can also manually add static DHCP leases for specific hosts or make dynamically assigned leases static by clicking Lock. 47

52 3 The SpeedTouch 610 Web Interface Click the Address Pools tab to configure the SpeedTouch 610 DHCP server lease pool properties: The SpeedTouch 610 DHCP server (if enabled) will use the address pools listed in this table to provide IP addresses to requesting DHCP clients. If needed, you can add/delete DHCP address pools manually. Click the DHCP Relay tab to view the DHCP Relay pages. This page is subdivided into two parts: Click the Relay Config tab to view the current SpeedTouch 610 DHCP relay status: Via this table you can also manually add static SpeedTouch 610 DHCP relay entries for specific interfaces, if applicable. Click the Relay Interfaces tab to view the SpeedTouch 610 DHCP relay interfaces: 48

53 3 The SpeedTouch 610 Web Interface Click the DHCP client tab to view the current SpeedTouch 610 DHCP client status: Via this table you can also manually add static SpeedTouch 610 DHCP client entries for specific interfaces, if applicable. DNS Click this link to display the Dynamic Name System (DNS) page. This page allows you to: View the current SpeedTouch 610 DNS server hostname leases: Via this table you can also add static DNS hostname entries. This may be useful for devices which do not support DNS, e.g. a printer. By adding a name for your network printer, identified by its IP address, you will be able to contact this printer by name rather than by IP address. View and/or supply the SpeedTouch 610 DNS domain name and to enable/ disable the SpeedTouch 610 DNS server: Note The use of DNS subdomains is supported, e.g. dsl.office.lan. 49

54 3 The SpeedTouch 610 Web Interface SIP Click this link to display the Session Initiation Protocol (SIP) Proxy Server page. This page allows you to view/configure The SpeedTouch 610's integrated SIP multimedia PBX web page offers five tabs, allowing you to: Configure the general SIP Settings of the SpeedTouch 610's SIP PBX. Overview and add/delete SIP Users allowed to be involved in SIP communications. Overview the Location Information for SIP users (i.e. Contact IP address). Overview Call information. Create outgoing and incoming Black Lists for users. Note To use the SIP features of the SpeedTouch 610, the SIP software key must be enabled. See Add-On for more information. For more information, see the application note The SpeedTouch SIP multi-media PBX. 50

55 3 The SpeedTouch 610 Web Interface 3.6 System Config Tasks Links System Password Click this link to display the System Setup page. This page allows you to configure a System password to restrict access to the Speed- Touch 610: It is highly advised to configure a System password. To protect the SpeedTouch 610 you should change the System password on a regular basis. However, never use an obvious password as your name, birth date, etc. Enter the User id and System password of your choice and re-enter your password in the appropriate field. Click Apply to apply the System password and Save All to save your changes to persistent memory. Note As long as no System password is supplied, a warning is displayed on the SpeedTouch 610 web pages. For more information regarding the SpeedTouch 610 security features, default settings, and configuration update, see the application note SpeedTouch 610 Operation and Maintenance. Upgrade Click this link to display the Software- and Configuration Upgrade page. This page allows you to: Upgrade the SpeedTouch 610 system software: For more information on how to upgrade the SpeedTouch 610 System Software, see the application note SpeedTouch 610 Operation and Maintenance. 51

56 3 The SpeedTouch 610 Web Interface Backup the current SpeedTouch 610 configuration, restore the Speed- Touch 610 factory defaults, or upload a new configuration file: To backup the current configuration, click Backup and follow the instructions. To restore the SpeedTouch 610 defaults, click Restore Defaults to load the default configuration and Restart to reboot the SpeedTouch 610 and allow the changes to take effect. To upload a new configuration: 1 Click Browse to go to the location where the SpeedTouch 610 configuration file resides. 2 Click Upload. 3 Click Restart to reboot the SpeedTouch 610 and allow the changes to take effect. For more information, see the application note SpeedTouch 610 Operation and Maintenance. 52

57 3 The SpeedTouch 610 Web Interface Add-On Click this link to display the Software Activation Key page. Next to the SpeedTouch 610 standard functionality additional software modules can be activated via this page. This page allows to: View the current Software module Status: Install a Software Activation Key. Therefore: 1 Follow the link of the appropriate software module you intend to activate to the SpeedTouch software activation key web server. 2 Follow the instructions for generating and downloading the software activation key. 3 If required, paste the obtained software key in the Software Activation Code Input display box: Note The key is unique for each SpeedTouch 610 device, and can not be copied from/to other SpeedTouch devices. 4 Click Add to process the software activation key. 5 Restart the SpeedTouch 610. After restart the activated software module can be used. 53

58 3 The SpeedTouch 610 Web Interface SNTP Click this link to display the Simple Network Time Protocol (SNTP) page. This page allows you to: Configure an NTP server on the Internet to which the SpeedTouch 610 is able to synchronize its internal clock: You can check on the Internet for available NTP time servers. View and/or set the time manually, in case external synchronization is not used: For more information, see the application note SpeedTouch 610 Operation and Maintenance. Syslog Click this link to display the Syslog page. For more information, see the Syslog topic in 3.2 Quick Tasks Links. 54

59 3 The SpeedTouch 610 Web Interface 3.7 Advanced Tasks Links CLI Click this link to display the SpeedTouch Command Line Interface (CLI) page: The CLI is meant for in depth configuration of the SpeedTouch 610, giving full control on all configurational aspects of the device. The web based CLI provides the same functionality as the native Command Line Interface, available through a Telnet session to the SpeedTouch 610, or via the serial Console interface. All CLI groups and commands are placed in a menu. You can open a group by clicking the mark next to a group name, or clicking the group name. Clicking on a command name will execute it. Commands without parameters are indicated with and are executed immediately. Commands which require additional parameters are indicated with. After you configured all parameters, simply click Apply to execute the command. For more information, see 4.1 Native Command Line Interface Access on page 62. Note To access the web based CLI pages: You need at least Microsoft's Internet Explorer 4.0, or at least Netscape's Communicator 4.06, or equivalent, both supporting Javascript. You need to install Microsoft Virtual Machine if your computer runs Microsoft Windows XP. For more information, see the application note The SpeedTouch Operation and Maintenance. 55

60 3 The SpeedTouch 610 Web Interface Templates Click this link to display the Configuration Templates page. This page allows you to: View the templates available for the embedded Easy Setup wizard: Upload new template files, e.g. from the SpeedTouch Setup CD-ROM (usually template files have the extension.tpl): By uploading templates you can extend the number of services listed in the Easy Setup wizard. For more information, see the application note The SpeedTouch Operation and Maintenance. Language Click this link to view the Language page. This page allows you to select the SpeedTouch web page language: For more information, see the application note The SpeedTouch Operation and Maintenance. 56

61 3 The SpeedTouch 610 Web Interface 3.8 SpeedTouch NAPT Manager Introduction The SpeedTouch NAPT Manager allows you to add static NAT entries for specific applications. Using SpeedTouch NAPT Manager To add a static NAT entry using SpeedTouch NAPT Manager: 1 Insert the SpeedTouch Setup CD-ROM in your computer s CD-ROM drive. The SpeedTouch CD Browser will start automatically. Select your language in the Choose Language window and go to Configuration > Configure NAT Settings. Note If the SpeedTouch CD Browser window does not appear automatically, click Run on the Start menu and enter the following path: D:\Menu.exe where D stands for the drive letter of your CD-ROM drive. 2 The following windows will guide you through the detection process of the Speed- Touch 610 as used by the SpeedTouch Setup wizard (see Configuration Setup for Microsoft Windows Operating Systems on page 11). 3 The following page lists the current application hosts. Click Add to enter a new application host. 57

62 3 The SpeedTouch 610 Web Interface 4 The Add Port Mapping window appears. If you want to: Enter a port mapping for a specific application, click the Basic tab. Select an application in the Application list and enter a host IP address. By default, the IP address of the PC from where you are running NAPT Manager will be taken as host IP address. To add a NAPT entry for another PC you have to change the proposed IP address. Manually add a static NAPT entry, click the Advanced tab. Select a protocol in the Protocol list and enter Port and Host IP address in the appropriate fields. By default, the IP address of the PC from where you are running NAPT Manager will be taken as host IP address. To add a NAPT entry for another PC you have to change the proposed IP address. Specify a default server IP address, click the Default inbound host tab. Enter the new IP address in the Host IP address field. Click Set to add your entry to the list. 5 If all required entries are added click Next to save the new entries. 58

63 3 The SpeedTouch 610 Web Interface 6 NAPT Manager saves the new NAPT entries to persistent memory: 7 At the end of the procedure the following window appears: Click Finish to quit NAPT Manager. 59

64 3 The SpeedTouch 610 Web Interface 60

65 4 SpeedTouch 610 Advanced Concepts 4 SpeedTouch 610 Advanced Concepts Introduction This chapter is intended to introduce some advanced features the SpeedTouch 610 supports. Overview The following concepts will be briefly described: Native CLI access SNMP Packet Firewalling 61

66 4 SpeedTouch 610 Advanced Concepts 4.1 Native Command Line Interface Access Accessing the Command Line Interface The SpeedTouch 610 provides two methods for accessing its Command Line Interface: Via a TCP/IP Telnet session Via the serial Console interface. Note For both access methods, authentication is required in case the Speed- Touch 610 is protected by a system password. Basic CLI Once authentication has been passed (if required), the following banner appears: For your convenience, the CLI commands are structured in CLI command groups, e.g. dhcp. To find out which CLI command groups and/or commands are available, you can execute 'help' from each command group level prompt. For a syntax description of a CLI command, simply enter 'help' followed by the CLI command and press Enter. You can enter a level by executing its name. From each level you can execute '..' to go one level up. Executing a command is done by entering the name of the command and subsequently providing the parameters, whenever asked for. In case the parameter provides preset values, you can go through these via the arrow keys. Note Do not forget to save your changes by executing 'saveall' (from any CLI prompt). 62

67 4 SpeedTouch 610 Advanced Concepts Semi-graphical CLI To use the semi-graphical Command Line Interface, execute 'menu' from the prompt: The semi-graphical CLI offers you an attractive and easy-to-use configuration environment for the CLI. You can browse through the CLI command groups via the arrow keys. Pressing Enter executes your selection. From each level you can execute '..' to go one level up. Use the Tab key to change from the CLI command menu to the control menu and vice versa. To setup a CLI command, simply press Enter on its name. You can configure and overview its various parameters at one time. In case the parameter provides preset values, you can go through these via the arrow keys.. If you are satisfied, use the Tab key to go to the 'OK' field and press Enter. Note Do not forget to save your changes by executing 'saveall' (from any CLI prompt). CLI Reference Guide For a complete description of the SpeedTouch 610 Command Line Interface, see the SpeedTouch 610 CLI Reference Guide. 63

68 4 SpeedTouch 610 Advanced Concepts 4.2 Simple Network Management Protocol Introduction The Simple Network Management Protocol (SNMP) is a standard way to retrieve counters, status variables and other diagnostic information of the SpeedTouch 610. SpeedTouch 610 Firewall configuration The SpeedTouch 610 Firewall is configured to count the SNMP packets by default. To allow SNMP traffic to migrate to a remote SNMP manager, you will have to allow it explicitly by adding the appropriate firewall rules. For more information, see the application note The SpeedTouch Remote Management SpeedTouch 610 MIBs Based on a client /server concept, the SNMP server (the SNMP manager) gets or sets the values of objects defined in a Management Information Base (MIB) kept by the SNMP client (the SNMP agent). In addition the SNMP agent is also able to autonomously initiate an action by sending a trap to the SNMP manager. The SpeedTouch 610 supports following SNMP MIBs: RFC1213 MIB-II RFC1215 Traps MIB RFC2863 IF-MIB RFC2665 Ethernet-like MIB RFC1493 Bridge MIB RFC2668 MAU MIB RFC2515 ATM MIB and RFC2514 ATM-TC-MIB RFC2662 ADSL MIB RFC3276 SHDSL MIB IANAifType MIB HDSL2-SHDSL-LINE-MIB_v1 MIB System MIB (Enterprise specific branch MIB) IPSec MIB (SpeedTouch 610 product specific MIB). For more information, see the application note SpeedTouch 610 Remote Management. 64

69 4 SpeedTouch 610 Advanced Concepts 4.3 Packet Firewalling Introduction A firewall is a security gateway that controls access between a private LAN domain, often referred to as Intranet (even for one computer), and the public Internet. It secures the entry points to the network in such way that access is only allowed to authorized traffic. Therefore, to effectively control the flow of data, firewall protection should be placed at each point where the network connects to the WAN. One point at least, and most probably the most important connection point to the WAN is the SpeedTouch 610. SpeedTouch 610 packet firewall The SpeedTouch 610 packet firewall is a set of related programs that protects the resources of your local network from users from other networks. Basically, a firewall examines each network packet to determine whether to forward it towards its destination, or not. Firewalls work in most cases closely together with a forwarding or proxy server that makes network requests on behalf of your local network users. For the SpeedTouch 610 firewall the SpeedTouch 610 DSL router acts as well as network gateway and proxy server to contact the outside world via the DSL line. How the packet firewall works The SpeedTouch 610 is in fact a packet firewall: inside and outside nodes are visible to each other in the IP layer, but the firewall filters out, i.e. blocks the passage of certain packets, based on their header information. The packets are intercepted at certain Packet Interception Points (PIP) called hooks in the SpeedTouch 610 IP router. At these points, they are matched against a chain, which comprises a hierarchical set of rules (at least one). These rules determine the type of control implemented on the packets. Incoming and outgoing traffic is validated by comparing certain values in the packets with configured firewall parameters. The parameters in a rule (See the CLI command ":firewall rule help create" for a full parameter description) can be divided according to the protocol to which they belong: a first group validates traffic on the interface level, a second group on IP level, and a third group on protocol level. SpeedTouch 610 hooks and PIP flows The following hooks can be determined in the SpeedTouch 610: Input The point of all incoming traffic, i.e. at this point it can be determined whether a packet is allowed to reach the SpeedTouch 610 IP router or local IP host. Sink The point of all traffic destined for the SpeedTouch 610 IP router, i.e. at this point it can be determined whether a packet is allowed to address the local IP host. Forward The point of all traffic to be forwarded through the SpeedTouch 610, i.e. at this point it can be determined whether a packet is allowed to be handled (i.e. routed) by the local IP host. 65

70 4 SpeedTouch 610 Advanced Concepts Source The point of all traffic sourced by the SpeedTouch IP router, i.e. at this point it can be determined whether a packet is allowed to leave the local IP host. Output The point of all outgoing traffic, i.e. at this point it can be determined whether a packet is allowed to leave the SpeedTouch 610 IP router or local IP host. Through the hooks defined above, following traffic can run: Input-to-Sink The flow of packets destined exclusively for the SpeedTouch 610. Source-to-Output The flow of packets sourced exclusively by the SpeedTouch 610 itself. Input-through-Forward-to-Output The flow of packets sourced by the WAN, forwarded by the SpeedTouch 610 towards the local network, or vice versa. SpeedTouch 610 Packet Firewall and Packet Treatments At every hook a separate access list (chain), containing an ordered list of rules will operated on each processed packet, resulting in a specific treatment of this packet. (See the CLI command ":firewall rule help create" for a full parameter description) Firewall criteria A rule is able to operate on following (combination of) criteria: Interface related Source interface Source interface group Source bridge port Destination interface Destination interface group IP related Source IP address (range) Destination IP address (range) Type of service, precedence and DSCP specification in the IP packet Protocol in the IP packet TCP related Source port number (range) Destination port number (range) Synchronization, urgent, and acknowledge flags UDP related Source port number (range) Destination port number (range) ICMP related ICMP type ICMP code number (range) 66

71 4 SpeedTouch 610 Advanced Concepts Firewall treatments Once a packet is intercepted in a hook, and a (first) rule is found to be applicable (i.e. matches against at least one of the criteria defined in this rule), the SpeedTouch 610 firewall is able to: Accept the packet I.e. submit it to the next processing stage without further action. Deny the packet I.e. no submission is done and a message is sent to the sender that the packet could not be delivered. Drop the packet I.e. no submission is done; the packet is silently discarded Count the packet for statistical use (no further action is done on the packet) Link the packet to another chain of hooks, i.e. for parsing another defined chain, if the specific rule applies. SpeedTouch 610 Packet Firewall Configuration The SpeedTouch 610 packet firewall is by default configured to: Drop all traffic migrating from WAN to WAN Drop all traffic from the SpeedTouch 610 to the WAN, except DNS Allow all traffic from SpeedTouch 610 to LAN, and vice versa Allow all traffic from LAN to WAN, and vice versa Allow all traffic from a remote LAN to local LAN, and vice versa. You can create other, or additional chains with rules, specific for your needs via the CLI. 67

72 4 SpeedTouch 610 Advanced Concepts 68

73 5 Troubleshooting 5 Troubleshooting Introduction This chapter provides information on how to identify and correct some common problems you may encounter when using and configuring the SpeedTouch 610. If the following troubleshooting tips have not resolved the problem contact the company from which you purchased the SpeedTouch 610 for assistance. Configuration problems In case you encounter DSL connectivity problems due to misconfiguration you might consider a hardware reset to factory defaults as described in this chapter. However, please note that resetting the SpeedTouch 610 to its factory settings will revoke all the changes you made to the configuration. Dr. SpeedTouch Dr. SpeedTouch enables you to test your computer and SpeedTouch connectivity via its Diagnostics wizard. The SpeedTouch Troubleshoot will report what is wrong with your connection. For more information on Dr. SpeedTouch, see 1.4 Dr. SpeedTouch Installation on page 20. Trouble solving table Following table may help you determine the nature of the problem, and provides some plausible solutions: Problem SpeedTouch does not work. (none off the LEDs lights up) Solution Make sure the SpeedTouch is plugged into an electrical outlet. Make sure the power switch on the SpeedTouch is turned on. No Ethernet connectivity. LAN LED does not light up. Ethernet port(s) link integrity LED does not light up. No ATMF-25.6Mb/s connectivity. Make sure the cable(s) are securely connected to the Ethernet port(s). Make sure you are using the correct cable type for your Ethernet equipment. Make sure the (correct) cable is connected to the ATMF-25.6Mb/s port. Make sure that the services applied to the computer's ATMF-25.6Mb/s port are appropriate for the service delivered via the DSL line. 69

74 5 Troubleshooting Problem Poor SpeedTouch performance. Solution Make sure the SpeedTouch is installed as instructed in this User's Guide and/or as instructed by the SP. In case of ADSL service, check whether a central splitter or dedicated filters are installed properly. In case of SHDSL service, make sure no central splitter or dedicated filters are installed. No UPnP. Make sure UPnP is installed on your PC if you are running Microsoft Windows XP. Your computer doesn t support UPnP if you run an operating system other than Microsoft Windows XP. Make sure that UPnP is not turned off in the SpeedTouch web pages. No Line synchronization achieved. Line Sync LED keeps flashing Make sure DSL service (ADSL, SHDSL or VDSL) is enabled on the telephone line your SpeedTouch is connected to. Make sure the correct SpeedTouch variant is used for your DSL service (ADSL, SHDSL or VDSL). 70

75 5 Troubleshooting How to perform a hardware reset to factory defaults Proceed as follows: 1 Put DIP switch number 4 in the UP position: Config Console You will notice that the PWR/Alarm LED flashes red. 2 Power cycle the SpeedTouch 610 and wait to allow it to restart. The SpeedTouch 610 will come online with manufacturing defaults. 3 Reset the DIP switch in its original position. If not, the PWR/Alarm LED will flash red as a warning. Note Leaving the DIP switch in the UP position, will cause unintended reset to manufacturing defaults! 4 A reset to factory default settings also deletes the configuration profile settings. Therefore, a reconfiguration via the SpeedTouch Setup wizard or via uploading the appropriate configuration file might be needed. See 1.3 SpeedTouch 610 Configuration Setup on page 10 for more information. For more information on the operation and management of the SpeedTouch 610, see the application note SpeedTouch 610 Operation and Management. 71

76 5 Troubleshooting 72

77

78 2003 THOMSON. All rights reserved. TCM SERIES Built for excellence

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