3 Customer Services Hutchison 3G UK Ltd PO Box 333 Glasgow G2 9AG. three.co.uk Hutchison 3G UK Limited. A Hutchison Whampoa company.

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1 3 Customer Services Hutchison 3G UK Ltd PO Box 333 Glasgow G2 9AG three.co.uk 2006 Hutchison 3G UK Limited. A Hutchison Whampoa company. The contents are believed to be correct at the time of going to press, but any information, products or services mentioned may be modified, supplemented or withdrawn. 3 and related images, logos and names referred to in this publication are trademarks of the Hutchison Whampoa group of companies. Designed by Dutton Merrifield Ltd, Bristol. This publication is printed on fully recyclable paper. DM06281 May06

2 Today on 3 Today on 3 Get the latest on 3 every day on just one screen. Try it out. One press of and you re straight into Today on 3 the fastest way to find exactly what s new in Planet Three. Today on 3 brings you the pick of the day s video, audio and text stories on one scrolling screen. With a few clicks, you re straight into the story. In the morning, you get the latest news, sports and entertainment stories. Later in the day, dip in and find everything from MTV news and tomorrow s weather to the latest mobile games and ringtunes. Get a snapshot of what s on 3, updated at least 6 times a day and free to browse. Using Today on 3 Today on 3 is the first screen you will see after pressing. It brings you the pick of the day s video, audio and text stories. The content is updated throughout the day, seven days a week. the story headline This will take you to the video clip or story. your preferred service home page, eg This will take you to the Music home page. To select the Services screen your preferred service icon, eg 2

3 Services The services screen You ll see our services shown as a series of icons. Services are updated regularly. The service icons These service icons provide quick access to the home page of each service. You can also select at the top of the Today on 3 screen, where you ll find icons like these. Each name represents a 3 service you can select. You can scroll through the services screen by pressing the Navigation key down. There are two ways to download and play clips: Play (Quickplay) is a faster way of watching videos. The video won t be stored on your mobile. Save (Save & Play) content is downloaded and stored on your mobile. So you can watch it again and again. Football Catch up on the latest Barclays Premiership and UEFA Champions League action in Video Action. See selected goals, highlights and previews. Get live score updates minutes after the ball hits the back of the net. Take a trip down memory lane and relive those golden moments from the Premiership archive, updated weekly. Comedy Watch award winning Angry Kid or Big Jeff from the house of Aardman, watch classic stand-up from Eddie Izzard or have a giggle with Hoota & Snoz. TV Watch TV channels from the likes of MTV and Nickelodeon, catch up with the latest reality TV shows like X-Factor, or watch groundbreaking made for mobile series. Games Download and play to test your mind and reflexes with everything from fast-paced shoot- em-ups to retro action and classic word brainteasers. Music Keep up with the kings and queens of pop, rock and R n B with all the latest music tracks, videos and reviews. Let MTV and Zane Lowe entertain you. Catch Pete Tong s Fast Trax for the latest from the dance scene. You can also download tracks to your mobile and PC choose from thousands. Movies See the box office chart excerpts from the top ten movies of the week, updated weekly. Find out the new releases and the best movies of the week in Pick of the week. 4

4 Services My 3 The service icons More of the services you can get on 3 Many services are updated regularly. Check out our timetable on three.co.uk for more information. Note: Some of these services may not be available in the voice & picture service area. For details, see the Stuff you can t do without. Websites Mail News Keep up to date with the breaking stories from Reuters and ITN. Watch ITN Headlines, updated regularly throughout the day. In-depth coverage of the day s biggest event in Special Report, updated once a day, and a roundup of the highs and lows from the City every morning in Business News (only available Monday to Friday). Also access local weather reports. Finance Keep track of the latest market movements, check share prices and review UK indices. Use the portfolio tool to track your shares and (hopefully!) calculate your profits. Desi Vibes Best in British-Asian new talent as well as old-skool desi beats. Also download Bollywood movie clips, exclusive music videos, ringtunes and wallpapers. Sport Get video action, scores, updates and reviews across the world of sport covering football, tennis, golf, Formula 1, rugby and athletics. Brought to your mobile through 3 s new sports partner, Sky Sports. Tunes & Pix Transform your mobile with original ringtunes and screen wallpaper designs. Horoscopes Want to see what your future holds? Find out with weekly and monthly horoscopes from celebrity astrologer Claire Petulengro. Claire combines ancient Romany wisdom with a dynamic modern approach to astrology, so make sure you don t miss her predictions for the days ahead. Get access to a selection of the best mobile websites. Wireless Get fast access to the internet on your laptop using your mobile. Browse the internet, read your and download large files while you re on the move. Out & About Find the nearest bank, pub or restaurant with an instant colour map. Lastminute.com brings you a search and booking service for flights, hotels and holidays. My Trains provides live arrival and departure information as well as timetables. As long as your friends have got the right mobiles or access, you can send mail containing any combination of photos, audio, short video clips and text. My 3 Find out where your account stands or buy a top-up or add-on via your mobile. Wherever you are, you can check what you ve got left to spend that month. You can also view recent bills, watch loads of free videos to help you get around your mobile, and find out what you can do on 3. Top Shelf Slideshows and videos from Playboy, Mayfair, Escort, MenOnly, Club International and Mens World. Top Shelf is only available to customers over the age of 18. You ll need a PIN number to look around Top Shelf. Pics & Flics Use these exclusive cartoons and slideshows. Send special greetings and jokes for any occasion. Or just say Hello. 6

Latest Music Tracks / Videos your preferred singer / band To watch the clip without saving... Play (Quickplay) To save the clip and watch.

5 Music Watch and listen. Dance to your favourite music videos and tracks. You can download music tracks to your mobile and PC Get Music Watch a video on your mobile, as well as download tracks to your mobile and PC. Latest Music Tracks / Videos your preferred singer / band To watch the clip without saving... Play (Quickplay) To save the clip and watch... Save (Save & play) Yes For every track you download on your mobile, you can also download it onto your PC at no extra charge. You ll receive a text message with the website link to download the track onto your PC. The track can be copied to a CD or MP3 player. Copying to your PC in any other way is prohibited without copyright permission. 8

6 Tunes & Pix Put your stamp on it. Personalise your mobile to look and sound unlike anyone else s Download a ringtune Get a recognisable ring for your mobile. To access 3 Tunes & Pix Ringtunes To download a new ringtune your preferred style of ringtune to see the list of available ringtunes your preferred ringtune Buy Ringtunes See your mobile user guide to set ringtune. You can set different tunes for different contacts... 10

7 Games Find a game Download a game to your mobile. Pick anything from fast-paced shoot- em-ups to classic brainteasers. Each game has specific information about what a single play means. Check the game information page for your game. The next level. Buy a game and keep it forever or rent one and pay less your preferred game Buy/Rent game Download Game Your game will now download to your mobile. Top games: Sonic The Hedgehog Part 1 Ice Age 2: Arctic Slide Monopoly Who Wants to be a Millionaire Tetris 12

8 Football Gooooooal!! Watch Saturday s Barclays premiership goals from 5.15pm and other matches 5 minutes after full time 14

Football Get football services Get the latest news, match reports, live scores and video clips, with Barclays Premiership and UEFA Champions League goal action.

goal alerts for your team and you ll get goals, half-time and full-time score details from every match they play in.

9 Football Get football services Get the latest news, match reports, live scores and video clips, with Barclays Premiership and UEFA Champions League goal action. How to set goal alerts for your football team Set up alerts and get goals, half-time and full-time results and match highlights. You can only get these once you ve initially set up your alerts. goal alerts for your team and you ll get goals, half-time and full-time score details from every match they play in. You can also keep up to date with the latest news from your favourite football club with our news alerts service. Only available for Barclays Premiership, UEFA Champions League and Rangers and Celtic. You can choose to receive video alerts for full-time highlights from all Premiership matches in which your team is playing for the 2005 / 2006 season. Alerts your preferred league or division your preferred team your preferred alert type Subscribe Your handset will display You have successfully subscribed to... Done to confirm your alert 16

Have a laugh, whenever and wherever your preferred video clip To

10 Comedy Watch Comedy Take time out for a giggle whenever you feel the need... Laugh a minute. Have a laugh, whenever and wherever your preferred video clip To watch the clip without saving... Play To save the clip and watch... Save Once the clip is downloaded 18

will be shown and your Zoom Out icon will be highlighted.

11 Other useful services Use Quick Map View a map of where you are now or another location. Other useful services. Out & About Find Find locally under Quickmap or Other location Crown Copyright 2005 A map showing the area you are in will be shown and your Zoom Out icon will be highlighted. an icon to use it: Zoom in and out Pan up and down Pan right and left As with all maps, when using a map supplied by 3, remember to take care when in the car, walking along or crossing the road. 20

Out & About Going Out Cash Machines Find locally or Other location News & Weather your preferred news clip To view the clip

12 Other useful services Use My Nearest Find a bank, restaurant, florist or whatever you need, wherever you are. This example shows how to find your nearest florist. Get the latest news Keep up to date with news as it breaks. Out & About Going Out Cash Machines Find locally or Other location News & Weather your preferred news clip To view the clip without saving... Play To save the clip and watch Save To view more news... World / National / Oddly Enough To set up a Lotto alert Lotto Set this alert 22

News & Weather Finance My Portfolios Your mobile will display You currently have no Portfolios. Would you like to set one up?

13 Other useful services Set up a financial portfolio How to keep track of your stocks and shares. My 3 stay on top of things It s where you go to keep on top of your account and it s totally free. News & Weather Finance My Portfolios Your mobile will display You currently have no Portfolios. Would you like to set one up? Proceed the query text box Enter the name of your portfolio Submit My Portfolios your portfolio name and add shares or rename or delete a portfolio To check your inclusive minutes/allowance, buy add-ons, top-up or pay your bill My account To let us know if your contact details change My details To see what s new in 3 services... Tasters Discover 3 or What s new for free video tasters or How to... to follow our free step-by-step video guides 24

Welcome to JigsawBox!! How to Get Started Quickly...

Welcome to JigsawBox!! How to Get Started Quickly... Welcome to JigsawBox Support! Firstly, we want to let you know that you are NOT alone. Our JigsawBox Customer Support is on hand Monday to Friday to