RAZER CENTRAL ONLINE MASTER GUIDE

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1 RAZER CENTRAL ONLINE MASTER GUIDE

2 CONTENTS 1. RAZER CENTRAL SIGNING IN RETRIEVING FORGOTTEN PASSWORDS CREATING A RAZER ID ACCOUNT USING RAZER CENTRAL SIGNING OUT OTHER SETTINGS F OR GAMERS. BY GAMERS. 1

3 1. RAZER CENTRAL Razer Central allows you to use a single Razer ID across all Razer applications. You can now update your Razer ID profile and account settings, manage and link multiple social media and streaming accounts of your choice, quickly access and update various Razer applications in one click, and stay up to date with the latest Razer promotions and software updates available. Razer Central is automatically installed / launched whenever installing or launching any of the following Razer applications: Razer Cortex. The one solution for all your PC gaming needs which gives you the best gaming experience possible. Click here to learn more about Razer Cortex Razer Synapse 3. The unified hardware configuration tool that takes your Razer device to the next level. Click here to learn more about Razer Synapse 3 Razer Central is also capable of exiting any Razer application and will also continuously run in background even if you have already closed all Razer application windows through its own system tray function which provides quick accessibility to some of the functions each installed Razer application offers. F OR GAMERS. BY GAMERS. 2

4 2. SIGNING IN If you already have a Razer ID, you can sign in directly by doing the following: 1. Launch Razer Cortex or Razer Synapse 3 to open the Razer SIGN IN page. 2. address and its password, and then click SIGN IN. automatically signed in each time you launch a Razer software. F OR GAMERS. BY GAMERS. 3

5 3. RETRIEVING FORGOTTEN PASSWORDS If you have forgotten your Razer ID password, this can be retrieved by doing the following: 1. On the Razer SIGN IN page, click Forgot Password?. You would be redirected to the PASSWORD RESET page. 2. Enter your Razer ID on the field provided, and then click NEXT. 3. Select Send a link to my Razer ID , and then click NEXT. Note: You may onl these settings for your account. if you have already configured F OR GAMERS. BY GAMERS. 4

6 A password reset confirmation will be sent to your Check your inbox for a password reset from Razer and click the provided link. 5. Your web browser will navigate to the PASSWORD RESET page. Enter your NEW PASSWORD, retype it to confirm, and then click SUBMIT. F OR GAMERS. BY GAMERS. 5

7 You will be redirected to the sign in page with a confirmation that your password has been successfully updated. 6. Return to the Razer SIGN IN page and click NEXT to proceed with the password reset. 7. You may now sign in your Razer ID using the new password. F OR GAMERS. BY GAMERS. 6

8 4. CREATING A RAZER ID ACCOUNT If y Razer ID account., you can also use the Razer SIGN IN page to create a 1. On the Razer SIGN IN page, click Create Account. 2. Enter a valid address and Password, then re-enter your Password for confirmation. Note: If the CREATE ACCOUNT button remains unclickable, please make sure that the password requirements have been fulfilled and that the password has been re-entered correctly. F OR GAMERS. BY GAMERS. 7

9 3. Click the TERMS OF SERVICE and PRIVACY POLICY links to read the terms of usage, then click ACCEPT to agree to be bound by these terms. 4. Select whether you want to receive marketing communications and recommendations from Razer, then click NEXT. F OR GAMERS. BY GAMERS. 8

10 5. Check your inbox for an account verification from Razer. Note: If you did not receive any , click the resend link to resend the account verification again. 6. Verify your Razer ID account by clicking on the link provided in the . A success screen will be displayed indicating that your has been verified. 7. Return to the Razer SIGN IN page and click NEXT to proceed with the sign in. Note: address yet, you would not be allowed to proceed with the setup. The SIGN IN page would prompt you to verify your account first. F OR GAMERS. BY GAMERS. 9

11 8. Enter your preferred Razer ID and Razer Nickname, then click UPDATE. Note: You can assign a different Razer Nickname to your Razer ID. 9. You may now start using your new Razer ID. F OR GAMERS. BY GAMERS. 10

12 5. USING RAZER CENTRAL THE RAZER CENTRAL SYSTEM TRAY ICON The Razer Central icon, found on the system tray, enables you to access Razer Central's expanded system tray, the Razer Central window, or access other secondary functions. To access these features, you can either do any of the following: Left-click on the Razer Central icon. Opens the expanded system tray function. Click here to know more about the Expanded system tray Right-click on the Razer Central icon. Allows you to access the Razer Central window or its Settings, check for updates, sign out, or exit any or all open Razer applications; OR Left-click action Right-click action F OR GAMERS. BY GAMERS. 11

13 THE EXPANDED SYSTEM TRAY The expanded system tray enables you to immediately access useful features available in each Razer application you have installed. To show the expanded system tray, click the Razer Central icon on the system tray. Clicking on your Razer ID or avatar will open the Razer Central window. You may also switch the displays of the expanded system tray by clicking the Apps icon ( ) or the Notifications icon ( ). With Razer Synapse 3 installed and running, you may use the expanded system tray to easily switch between available profiles set on each connected Razer Synapse 3 supported device. Note: All Razer Synapse 3 supported devices on the expanded system tray will only be accessible and configurable when Razer Synapse 3 is running. With Razer Cortex installed and running, the expanded played games with the BOOST function. Note: The BOOST NOW / RESTORE function on the expanded system tray will only be accessible when Razer Cortex is running. You may also use the Razer Cortex icon or Razer Synapse 3 icon to launch Razer Cortex or Razer Synapse respectively. F OR GAMERS. BY GAMERS. 12

14 The NOTIFICATIONS tab, accessible by clicking the Notifications icon ( ) on the expanded system tray, displays the available notifications selected on Razer Note: Razer Central has its own SETTINGS button ( ). You SETTINGS > NOTIFICATIONS. F OR GAMERS. BY GAMERS. 13

15 MANAGING THE SETTINGS Razer Central has its own settings accessible through the Settings button ( ). These settings will Use the GENERAL what the system tray icon ( screen to show on startup. s, determine ) will launch or do once double-clicked, or if you want the splash Note: Razer Central, Razer Cortex, and Razer Synapse 3 each have their own SETTINGS page. F OR GAMERS. BY GAMERS. 14

16 Use the NOTIFICATIONS and its expanded system tray. F OR GAMERS. BY GAMERS. 15

17 Use the SOFTWARE UPDATES tab to change behavior in checking for updates and/or set a bandwidth limit when downloading updates. You can have these updates automatically downloaded or simply set as notifications. F OR GAMERS. BY GAMERS. 16

18 Use the ABOUT tab to view the Razer Central version, terms of service, and privacy policy. You may F OR GAMERS. BY GAMERS. 17

19 EDITING YOUR PROFILE The PROFILE ange or edit your Razer ID profile. You may click on any provided field to make all fields editable, or click on your avatar on the upper right-hand corner of the Razer Central window and select Edit Profile on the drop-down list. Click SAVE to apply changes. Note: To refresh the PROFILE page, you may either click your avatar on the upper right-hand corner of the screen, then click Refresh on the drop-down list; or press F5. F OR GAMERS. BY GAMERS. 18

20 CHANGING YOUR ACCOUN The ACCOUNT tab allows you to manage your sign in and security settings. Use this page to change assign a new recovery and security question to your account, or permanently delete your account. Note: To refresh the ACCOUNT page, you may either click your avatar on the upper right-hand corner of the screen, then click Refresh on the drop-down list; or press F5. F OR GAMERS. BY GAMERS. 19

21 Understanding 2-Step Authentication As a security feature, all vital details necessary for your account are automatically locked even after you just signed in or when the Razer Central window has been idle. Razer Central will require you to enter a verification code sent to your whenever clicking on any account detail marked as locked ( ). F OR GAMERS. BY GAMERS. 20

22 Changing your address If you want to change the connected address to your Razer ID: 1. On the RAZER ID > ACCOUNT tab, click Enter the new address you would like to use for your Razer ID on the New field, then click CHANGE to confirm the Check your inbox for a verification from Razer, then click the provided link in the . Note: If you did not receive any , click the resend link to resend the account verification again. 4. Return to Razer Central and refresh the page. Your Razer ID account will now be using the new address. F OR GAMERS. BY GAMERS. 21

23 Changing your Razer ID password If you want to change your Razer ID password: 1. On the RAZER ID > ACCOUNT tab, click Password. You may also access the Change -down menu. 2. Enter your CURRENT PASSWORD, then enter and re-enter the NEW PASSWORD on the fields provided. Note: If the CHANGE button remains unclickable, please make sure that the password requirements have been fulfilled and the password has been re-entered correctly. 3. Click CHANGE to apply changes. F OR GAMERS. BY GAMERS. 22

24 Signing out your account from your device(s) For additional security, you have an option of signing out your account from your current device and/or any or all authenticated devices. Updating your billing address Since your billing address will be used as an added security and fraud prevention measure for Razer transactions, updating these details (whenever there are changes) are necessary. To update your billing address: 1. On the RAZER ID > ACCOUNT tab, click Billing Address, then update the fields that you want to change. 2. Click SAVE to apply changes. F OR GAMERS. BY GAMERS. 23

25 Opting for subscriptions Use the Notifications section to enable or disable Razer subscriptions. Setting/Changing the recovery Adding a recovery to your Razer ID allows you to have an alternative password retrieval method if you forget your password on your next sign in. To set a recovery for your Razer ID: 1. On the RAZER ID > ACCOUNT tab, click Recovery Enter the preferred recovery on the field provided, then click ADD to confirm. 3. Check your inbox for a verification from Razer, then click the provided link in the . F OR GAMERS. BY GAMERS. 24

26 Note: If you did not receive any , click the resend link to resend the account verification again. 4. display the recovery . Deleting your account If needed, you can permanently delete your Razer ID by going to the RAZER ID > PROFILE TAB. The deletion, however, can only be made through the Razer ID website. Note: Deleted accounts are NON-RETRIEVABLE. All account information and data connected to your profile will be deleted permanently. F OR GAMERS. BY GAMERS. 25

27 MANAGING NOTIFICATIONS The NOTIFICATIONS tab allows you to see all the promotions you asked for in one single window. From the latest store promotions, to the hottest hardware promotions as long as these are set to notify you on ( ) > NOTIFICATIONS continue receiving the hottest and latest notifications in this page. Note: To refresh the displayed notifications, you may either click your avatar on the upper right-hand corner of the screen, then click Refresh on the drop-down list; or press F5. F OR GAMERS. BY GAMERS. 26

28 UPDATING RAZER APPLICATIONS Razer Central will automatically notify you if any of your Razer applications can be updated. This can immediately be seen on the Razer Central icon on your system tray, on the NOTIFICATIONS, and is also reflected on APPS tab. If an update is available, go to the APPS tab, and then click the corresponding UPDATE button of the Razer application you want to update. F OR GAMERS. BY GAMERS. 27

29 SUBMITTING FEEDBACK Razer Central has an inbuilt function that allows users to send feedback and report encountered problems to our Razer Support Team. To send a feedback: 1. Click your avatar then select Feedback on the drop-down list. 2. Select the Razer software that you want to provide a feedback on. F OR GAMERS. BY GAMERS. 28

30 3. Select the category of Feedback that you want to provide. You may select any of the provided categories below: Feedback to submit a general feedback; Feature Request to suggest additional features for the selected Razer software; Or Customer Support to report a bug. 5. Describe your feedback in the field provided, and then click SUBMIT to send your feedback to the Razer Support Team. Note: You can opt to include the log file with the feedback by enabling the Send log file checkbox. Doing this will help the Razer Support Team track the reported issue faster. F OR GAMERS. BY GAMERS. 29

31 6. SIGNING OUT To sign out your Razer ID account, click on your avatar, and then click Sign Out. F OR GAMERS. BY GAMERS. 30

32 7. OTHER SETTINGS CHANGING COLOR THEMES Razer Central enables you to toggle the color theme of your Razer apps between light and dark theme. Simply click on your avatar, and then toggle Theme to the preferred color. Alternatively, you can change the theme by clicking the Settings button ( selecting your preferred theme on the THEME section. ) and changing then F OR GAMERS. BY GAMERS. 31

33 s RAZER CORTEX ONLINE MASTER GUIDE

34 Razer Cortex, the nerve center of your entire gaming experience. From launching and boosting your hardcore games through the Game Booster, optimizing your system performance through the System Booster, to seamlessly helping you find awesome game deals across various game distributors through the Game Deals Razer Cortex offers them all while allowing you earn Razer zsilver as you login and use Razer services. F OR GAMERS. BY GAMERS. 1

35 CONTENTS 1. SYSTEM REQUIREMENTS RAZER CORTEX SETUP GENERAL SETTINGS GAME BOOSTER SYSTEM BOOSTER GAME DEALS REWARDS LEGALESE F OR GAMERS. BY GAMERS. 2

36 1. SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS Windows 7 64-bit (or higher) Internet connection At least 500 MB of free hard disk space 2. RAZER CORTEX SETUP INSTALLATION Razer Cortex is a software package that can be downloaded and installed into your PC. 1. Visit razer.com/cortex to download the latest version of the Razer Cortex installer. 2. Launch the downloaded installer. 3. Follow the on-screen instructions to complete the installation. 4. Click Done once the installation completes and restart your computer when prompted. UNINSTALLATION If you have a previously installed version of Razer Cortex or if you wish to completely uninstall Razer Cortex: 1. On your PC, open the Control Panel, then go to Programs and Features. 2. Right click Razer Cortex in the list, then select Uninstall. 3. Follow the on-screen instructions to complete the uninstallation. F OR GAMERS. BY GAMERS. 3

37 3. GENERAL SETTINGS UNDERSTANDING THE USER INTERFACE By default, Razer Cortex displays the GAME BOOSTER > MY LIBRARY tab when launched. Use the tabs (GAME BOOSTER, SYSTEM BOOSTER, DEALS, and REWARDS subtab(s) to access various functions Razer Cortex has to offer. To navigate between previously visited pages, utilize the < or > buttons. You may also search for existing games or deals through the Search icon ( ). The Notifications icon ( ) indicates the number of notifications or Razer promotions currently available. Use this icon to view and access the latest notifications and Razer promotions. Clicking on your avatar allows you to access your profile, change your account password, sign out or switch users, view your Razer zgold and zsilver, feedback or exit Razer Cortex. Use the provided drop-down lists below your avatar to arrange any shown games and/or deals according to your preferred category. These drop-down lists, however, vary from each tab. You may also use the or icons to arrange the lists according to your preferred view. F OR GAMERS. BY GAMERS. 4

38 SETTINGS Click the icon to modify various settings that will help you manage notifications and behavior. The GENERAL tab allows you behavior, or change its color theme. Enable and customize scheduled junk cleanup on your PC using the CLEAN tab. F OR GAMERS. BY GAMERS. 5

39 Use the DEALS tab to opt-in to Game Deals manage wishlist notifications and game client account connectivity. to it yet, and even The NOTIFICATIONS tab allows you to control rewards and post-game FPS notification display. F OR GAMERS. BY GAMERS. 6

40 The ABOUT links to its license of terms, software notice, terms of service, and privacy policy. You may also use communities. F OR GAMERS. BY GAMERS. 7

41 4. GAME BOOSTER Optimize the performance of your games by launching them through the Game Booster. MY LIBRARY When Razer Cortex is installed and launched for the first time, it automatically scans your PC for any installed game it can recognize. The MY LIBRARY tab displays a list of both automatically detected and manually added games installed in your PC. F OR GAMERS. BY GAMERS. 8

42 Searching for games or deals A search function helps you locate a game you wish to play or a deal that you want to see. Entering a search phrase on the field provided will display a list of games and deals matching this phrase on the drop-down list. Adding installed games Automatic System Scan From the MY LIBRARY tab, click the Refresh button ( ). Razer Cortex will automatically start scanning your system for recognized games and add them to your game library. Note: The automatic system scan will only add games recognized by Razer Cortex. Adding installed games Manual Selection If an installed game was not added in your library, you can manually add your games by clicking the Add button ( ). You may then click the File button ( ) to locate the game that you want to add, and then click ADD to include the game to your library. Optional: You may personalize the look of its game launcher through the Change cover art link. F OR GAMERS. BY GAMERS. 9

43 Launching a game Select a game from the list, then click PLAY. Razer Cortex will then perform the following: Launch your game. is launched under GAME BOOSTER > BOOST > Auto-Boost. Activate Game Desktop if the option is selected on GAME BOOSTER > BOOST. F OR GAMERS. BY GAMERS. 10

44 You can configure the profile of each game individually. From the MY LIBRARY subtab, select the game you wish to modify, and then click its corresponding View Dashboard link. From here, you can click the game to change its cover art, launch the game by clicking the START GAME button, and add or remove the game to or from the Favorite list through the Add to Favorites link. You may also through the Edit Game button ( ) where you can ; or remove the game from your library using the Delete button ( ). F OR GAMERS. BY GAMERS. 11

45 After playing a game, if you have enabled the Monitor FPS and generate chart when game ends under GAME BOOSTER > FPS tab, you may view graphics frame rate activity including your system basic information through the FPS chart. Click here to know more about FPS Clicking on a generated FPS Chart opens a separate window which allows you to c background color and transparency using the Edit Background button ( ); or copy the image to clipboard, save the chart in tabulated data, or export it as a.csv file through the Save button ( ). F OR GAMERS. BY GAMERS. 12

46 BOOST The Boost tab provides extra optimization tools designed to further improve your overall gaming experience by providing full control over which processes and services are temporarily suspended. Auto-Boost Enabling Auto-Boost allows you to automatically boost game performance with the selected specials, processes, and services temporarily suspended when launching a game. Shortcut keys You may set shortcut keys which will enable/disable boost or exit Game Desktop mode if you have enabled Game Desktop. These shortcuts will take effect even when Razer Cortex is only running in background. Boost Now / Restore Now Once you have selected the preferred specials, processes, and/or services which will be suspended upon launching the game, clicking BOOST NOW will optimize your PC using your preferred settings. WARNING: Suspending Windows services and/or other processes may affect the operation of your system. If you are unsure of which processes and/or services to select, select Recommended to use the suggested Boost settings. F OR GAMERS. BY GAMERS. 13

47 The system tray function also allows you to / RESTORE function. Click the icon on the system tray, and then click BOOST NOW to enable boost or RESTORE NOW if the system is already on BOOST. F OR GAMERS. BY GAMERS. 14

48 FPS The FPS subtab enables you to control and position the FPS (Frames Per Second) monitoring and overlay feature of the Razer Cortex: Game Booster. When my Game Starts When launching any game through Razer Cortex, you may choose to enable the FPS overlay while in-game and/or allow an FPS chart to be generated upon exiting the game. Note: The generated FPS chart of your game can only be seen on the Library if you have played the game for more than 1 minute. Shortcut Keys Set a shortcut key which will show or hide the FPS display when in-game. FPS Counter Position The FPS Counter Position allows you to select where the FPS overlay will be displayed on the F OR GAMERS. BY GAMERS. 15

49 5. SYSTEM BOOSTER The System Booster tab allows you to perform system tasks such as system clean, boosting hard disk performance and making your system run faster, and game defragmenting. Performing these actions will speed up your PC, allowing it to run games and other functions more smoothly. OPTIMIZE The Optimize tab allows you to Scan will allow you to scan for and refresh the amount of space you can clean, the number of items you can optimize, including the games you can defrag. F OR GAMERS. BY GAMERS. 16

50 Select the items you want optimized, and then click OPTIMIZE to optimize the selected items. Alternatively, you may click View scan results to review which items will be cleaned, sped up, and defragged; and remove or add items from the lists as preferred. Note: Use the Recommended setting if you are unsure of which items should be excluded from the items to be optimized. F OR GAMERS. BY GAMERS. 17

51 MY RIG Aside from providing brief system information, the MY RIG subtab allows you to generate a error messages encountered. Click the GENERATE DIAGNOSTIC REPORT button to view the diagnostics report interface, then click ANALYZE to begin the diagnostics. F OR GAMERS. BY GAMERS. 18

52 Once a diagnostic report has been generated, click COPY to copy the report to clipboard or click EXPORT to save the report into a.txt file. You may use this report to analyze the operation of your computer and pinpoint errors you recently experienced. Alternatively, you may upload the report to online forums or websites to discuss and seek assistance from the online gaming community. F OR GAMERS. BY GAMERS. 19

53 6. GAME DEALS Razer Cortex is a one of a kind software that allows you to search for amazing games at excellent prices from various game distributors. With Game Deals, you can flexibly find the best game deals, highly esteemed You can view all deals by country and/or change the currency used by all displayed deals through the Show deals in and Currency drop-down lists located at the bottom of the Game Deals subtab. FEATURED The Featured subtab is the default page of Game Deals latest deals, promotions, and even view s picks. the hottest and F OR GAMERS. BY GAMERS. 20

54 EXCLUSIVES Use the Exclusives subtab to view all past and ongoing Razer exclusive deals. Use the Show dropdown list to either show all past and ongoing deals or all claimed codes. ALL GAMES The ALL GAMES subtab allows you to search and browse all deals and have them sorted out by discount, price, or title. Deals can be filtered by genre, type, distributor, and availability. F OR GAMERS. BY GAMERS. 21

55 RECOMMENDED Discover games based on games you want, games you own, and what other gamers with similar taste are playing through the RECOMMENDED subtab. Note: Games marked as owned and/or Not Interested, will automatically be removed from the Recommended list. Click here to know more about marking games F OR GAMERS. BY GAMERS. 22

56 WISHLIST Use the WISHLIST subtab to stay updated with your most anticipated games and receive notifications whenever the game you want goes on sale. Adding/Removing Games to Your Wishlist You can add games to your Wishlist by going to and clicking the ADD TO WISHLIST button. If you want to remove a game from your wishlist, select the game from your Wishlist, and then click the REMOVE FROM WISHLIST button. F OR GAMERS. BY GAMERS. 23

57 You can also go to DEALS > WISHLIST REMOVE FROM WISHLIST link. Sharing Wishlists Use the Privacy drop-down list ( ) to make your Wishlist private ( ) or available to the Public ( ). F OR GAMERS. BY GAMERS. 24

58 You may also use the Share wishlist link if you want to share your Wishlist to the community of your choice. However, you will only be able to share your Wishlist if it has been set to Public. Marking Games Marking games on Game Deals will help filter and recommend more games that are better suited to your tastes. You can do this by going and then clicking the and/or the button. F OR GAMERS. BY GAMERS. 25

59 Use the FEEDBACK button ( ) if you found other game distributors offering the selected game at a cheaper price, had issues with the cover art quality or if you have other comments regarding Game Deals. Note: Games marked as OWNED and/or NOT INTERESTED will automatically be removed from the RECOMMENDED deals list. You may view all owned and disliked games by clicking the View all F OR GAMERS. BY GAMERS. 26

60 7. REWARDS The Razer Cortex: Rewards tab participate in to earn zsilver a loyalty virtual currency backed by Razer which you can earn whenever using services from Razer and Partners. The number next to the REWARDS tab indicates the amount of ongoing campaigns and other yet. We recommend checking the REWARDS tab immediately whenever you see this notification. You may click on any of the available promotions or campaigns to view its respective dashboard and see the conditions required to participate. F OR GAMERS. BY GAMERS. 27

61 8. LEGALESE COPYRIGHT AND INTELLECTUAL PROPERTY INFORMATION 2018 Razer Inc. All rights reserved. Razer, the triple- Razer Inc. and/or affiliated companies in the United States or other countries Google Inc. All rights reserved. Google, YouTube, and the Google Logo are registered trademarks of Google Inc Valve Corporation. Steam and the Steam logo are trademarks and/or registered trademarks of Valve Corporation in the U.S. and/or other countries. GOG.COM is a trademark of GOG Limited. GamersGate is a trademark of GamersGate AB. Twitter and the Twitter logo are trademarks of Twitter, Inc. or its affiliates. Windows and the Windows logo are trademarks or registered trademarks of the Microsoft group of companies. All other trademarks and trade names are the property of their respective owners and other company and product names mentioned herein may be trademarks of their respective companies. other intellectual property rights (whether registered or unregistered) concerning the product in this guide. Furnishing of this guide does not give you a license to any such copyright, trademark, patent or other intellectual property right. The Razer Central and Razer Cortex s differ from pictures whether on packaging or otherwise. Razer assumes no responsibility for such differences or for any errors that may appear. Information contained herein is subject to change without notice. F OR GAMERS. BY GAMERS. 28

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