City of Cape Town ETSI TETRA Digital Trunked Radio System

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1 5/6 February 2004 DMISA Slide 1 City of Cape Town ETSI TETRA Digital Trunked Radio System Presented by John Anderson Co-authored by Carl Schneider Head: Electrical Engineering Water Services City of Cape Town

2 The City of Cape Town System The First Public Safety ETSI TETRA Digital Trunked Radio System on the African Continent 5/6 February 2004 DMISA Slide 2

3 5/6 February 2004 DMISA Slide 3 System Description Star connected topology 19 sites 85% hand-portable coverage Currently 5222 Users Migration target Year figure 5047 Users

4 5/6 February 2004 DMISA Slide 4 The Cape Metropolitan Area 3,1 million people km² 1126 people/km² 1062 mile² 2919 people/mile²

5 5/6 February 2004 DMISA Slide 5 A Brief History of Communications in the Cape Metropolitan Area

6 Number of Channels 20-47MHz 47-68MHz 68-87MHz MHz 5/6 February 2004 DMISA Slide MHz MHz MHz Cape Metropolitan Area Channel Allocations CMC Cape Town Tygerberg Oosterberg Helderberg South Peninsula Blaauwberg 0

7 Topology of the Cape Metropolitan Area 5/6 February 2004 DMISA Slide 7

8 The Cape Peninsula 5/6 February 2004 DMISA Slide 8

9 Simonsberg 5/6 February 2004 DMISA Slide 9

10 5/6 February 2004 DMISA Slide 10 SABRE South African Band Re-planning Exercise Band Plan Approved by Cabinet on 6 November 1996 Government Gazette 17701, Notice 18 of 27 December 1996 As Amended Government Gazette 17983, Notice 759 of 6 May Mhz

11 5/6 February 2004 DMISA Slide 11 Migration Migration Government & Public Safety By 31 December 2002

12 5/6 February 2004 DMISA Slide 12 ITU Region Map ETSI TETRA

13 5/6 February 2004 DMISA Slide 13 Users Emergency Services Law Enforcement Utilities Municipal Functions Non Governmental Organisations Voluntary Organisations

14 User s Requirements Instant Access Inter-Service Communications Group Communications Spectrum Efficiency Dispatch Consoles Subscriber Equipment Equipment Reliability Low Operating Costs Public Safety Infrastructure 5/6 February 2004 DMISA Slide 14

15 5/6 February 2004 DMISA Slide 15 Instant Access Instant Call Setup <= 300 ms Queuing With Call Back Only When Required Peak Traffic Based Emergency Situations Relevant Groupings Movement Between Groups Prioritization

16 5/6 February 2004 DMISA Slide 16 Group Communications One to Many Communication Affords Safety of Staff and Equipment

17 5/6 February 2004 DMISA Slide 17 Dispatch Consoles Talk Group Monitoring with Select/Unselect Audio Patching and Multi-select Highest Priority in Talk Group Status Messaging Short Text Service Announcement Calls Event History Priority Override Event Log

18 5/6 February 2004 DMISA Slide 18 Subscriber Equipment Public Safety and Emergency Services Ruggedised Splash Proof Shock Resistance Rotary Knobs Gloved Hands Low Light Simple Operation Full Shift per Charge

19 5/6 February 2004 DMISA Slide 19 Non-Ruggedised Accessories Subscriber Equipment Car Kits Vehicle Chargers Peripheral Equipment Interface Adapter

20 5/6 February 2004 DMISA Slide 20 Fall Back Equipment Reliability Site Trunking Direct Mode Operation

21 5/6 February 2004 DMISA Slide 21 Operating Costs Low Operating Costs Non Profit Local Government Cheaper Than Cell Phones in the Long Run

22 5/6 February 2004 DMISA Slide 22 Public Safety Infrastructure Infrastructure Sized for Emergency Peak Traffic Redundancy of Critical Components Prioritized Resource Allocation Fallback Modes Emergency Alarm Emergency Call

23 5/6 February 2004 DMISA Slide 23 Cell Phones Interim Solution The Problems Status Symbol Not Public Safety Oriented Slow Call Setup Only One to One Communication Usually Overloaded in an Emergency Situation Costly Calls from the Cell Phone Calls to the Cell Phone

24 5/6 February 2004 DMISA Slide 24 What is Trunking? INEFFICIENT BANK TELLER USAGE EFFICIENT BANK TELLER USAGE

25 5/6 February 2004 DMISA Slide 25 Radio Trunking CONVENTIONAL RADIO SYSTEM RADIO TRUNKING SYSTEM BLOCKED CH 1 CH 1 TRUNK SWITCH CONTROL IDLE CH 2 CH 2 BLOCKED CH 3 CH 3 CH 4 CH 4 IDLE CH 5 CH 5 MOBILES DISPATCHERS MOBILES DISPATCHERS Busy Idle

26 5/6 February 2004 DMISA Slide 26 Trunked Versus Conventional No. of Users Trunked Conventional 3 No. of Channels

27 5/6 February 2004 DMISA Slide 27 TDMA 4 slots Spectrum Efficiency 5 year user figure : 5047 Analog 12 sites 117 voice channels 129 frequencies Digital 19 sites 129 voice channels 37 frequencies

28 5/6 February 2004 DMISA Slide 28 The Benefits Inter-Service Communications Efficient Utilization of Resources Prioritized Resource Allocation Instant Access Skyline De-congestion Call Centre Consolidation Potential

29 5/6 February 2004 DMISA Slide 29 Environmentally Friendly SAPS TBR TBR

30 5222 Users on the System Public Safety 2581 Fire, City Police, Traffic, Law Enforcement, 107 Call Centre, Disaster Management (includes Stellenbosch Public Safety) Municipal 2357 Water, Wastewater, Electricity, Area Traffic Control, Roads, Market, Abattoir, Cemeteries, Parks & Recreation, Technical Support Services Provincial 186 Emergency Medical Services, Voluntary Ambulance Services, Arrive Alive Non-Governmental Organisations 98 Cape Peninsula National Parks, Voluntary Fire Fighters 5/6 February 2004 DMISA Slide 30

31 5/6 February 2004 DMISA Slide 31 Operational Effectiveness Traffic Figures Group Calls /24 hours Duration 5s 360:15:07 talk time/24 hours Private Calls 2 252/24 hours Duration 42s 26:33:52 talk time/24 hours Telephone Calls 179/ 24 hours Duration 84s 04:09:52 talk time/24 hours G:P:T 1:8:17 (1:10:15)

32 Emergency Services Comments The Fire Services representative says the new trunking system has, for the first time, allowed individual fire services to communicate effectively with each other, at a tactical as well as strategic level. Areas previously without radio coverage now have effective communications through this medium. 5/6 February 2004 DMISA Slide 32

33 Non-emergency Services Comments The Electrical Workshop Manager says system has been used with good effect since its inception a couple of months ago. There has been a slow decline in cell phone usage. The coverage has been vastly improved from the old analogue systems. The staff are very happy with the radio system and the traffic on the air confirms that the radio is being used extensively. 5/6 February 2004 DMISA Slide 33

34 5/6 February 2004 DMISA Slide 34 Interoperability Thales Communications Rhode & Schwarz Cleartone Teltronic Motorola Siemens Sepura

35 5/6 February 2004 DMISA Slide 35 Integrated Public Safety Communication City of Cape Town is now linked to the SAPS communications infrastructure Stellenbosch Municipality accommodated PAWC EMS accommodated This could be the role model for a national integrated public safety radio communications system

36 5/6 February 2004 DMISA Slide 36 A Safe City A Healthy City The City of Cape Town

37 Thank You 5/6 February 2004 DMISA Slide 37

38 5/6 February 2004 DMISA Slide 38? Questions Why did the chicken cross the road? So that he could get his TETRA radio naturally

39 5/6 February 2004 DMISA Slide 39? Questions

40 The End 5/6 February 2004 DMISA Slide 40

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