T-Mobile. Interim Text to Services and Wireless Emergency Alerts. Harold Salters, Director, Federal Regulatory Affairs, T-Mobile, USA

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1 T-Mbile Interim Text t Services and Wireless Emergency Alerts Harld Salters, Directr, Federal Regulatry Affairs, T-Mbile, USA

2 Interim Text t ~ Vluntary Cmmitment Vluntary cmmitment t ffer Interim Text t services: The wireless carriers signed a vluntary cmmitment letter n December 6, 2012 t ffer text-based emergency cmmunicatin services natinwide by May 15, The service will be accrdance with the Alliance fr Telecmmunicatins Industry Slutins (ATIS) industry jint standard ATIS/TIA J-STD-110 JOINT ATIS/TIA NATIVE SMS TO REQUIREMENTS AND ARCHITECTURE SPECIFICATION. The carriers are cmmitted t prvide an interim best-effrts service t meet the near term bjective f prviding text-based emergency cmmunicatins while awaiting deplyment f Next Generatin netwrk is PSAP systems. The wireless carriers have prvided quarterly status reprts f their prgress n this initiative, the mst recent reprt was submitted n April 1,

3 Interim Text t ~ FCC Actins The FCC adpted a Plicy Statement and Further Ntice f Prpsed Rulemaking ( FNPRM ) regarding Text t n January 30, Cmments were filed April 4, with reply cmments n May 5, The prpsal seeks cmments n: the timeline fr Over-the-Tp text applicatins (OTT) and the ther wireless carriers t prvide the service (EOY 2014). what can be dne t prmte PSAP participatin in the service requiring Phase II-like lcatin infrmatin the technical challenges when raming liability prtectin 3

4 Interim Text t ~ 3 Methds Interim Text t service will be delivered via ne f the fllwing ways as defined in the ATIS/TIA J-Standard 110: Web Services Methd ~ The PSAP will receive SMS message via an Internet prtal, which requires a cmputer(s) with Internet access. TTY Methd ~ The PSAP will receive SMS messages (cnverted t ASCII) via existing facilities. NENA i3 / ESInets / MSRP Methd ~ The PSAP will receive SMS messages via Message Sessin Relay Prtcl t an Emergency Services IP Netwrk. Once the PSAP has decided n a SMS delivery methd, and has prcured any necessary equipment t receive SMS data, they shuld send a Text t request letter t the wireless carriers (CMSP = Cmmercial Mbile Service Prviders) which will wrk with their vendr (TCCP = Text Cntrl Center Prvider) t implement the service. 4

5 Interim Text t ~ PSAP Requirements PSAP Requirements fr the Web Services Methd: -Public Internet Access -Bandwidth: At least 1.5 Mb/s / Business class -Prvide public IP addresses (Static IP s fr access t TCC s sites) -Web brwser capability (Internet Explrer 8, Chrme r Firefx) - If a firewall in place, PSAP must allw access t TCC IP addresses -Verify/Prvide GIS bundary fr PSAP -Sign End User License Agreement & Create user lgins PSAP Requirements fr the TTY Methd: -Existing Selective Ruter and ALI cnnectivity -Custmer Premise Equipment with TTY capability -Public Internet Access fr service management purpses -Prvide public IP addresses (Static IP s fr access t TCC Admin site) -Verify/Prvide GIS bundary fr the PSAP -May require additinal trunking frm Selective Ruter PSAP Requirements fr the NENA i3 / ESInets / MSRP Methd: -PSAP IP cnnectivity / Direct IP t PSAP CPE -Prvide PSAP/ESInet Prvider bundaries & IP addresses -IP capable CPE -Verify/Prvide GIS bundary fr the PSAP 5

6 Interim Text t ~ Cnsumer Educatin Shrt Message Service (SMS) within the wireless netwrk was designed as a stre-and-frward mechanism f cmmunicatin and therefre, was nt designed t be used fr time-sensitive cmmunicatins: SMS t presents technlgical limitatins, including the lack f Autmatic Lcatin Infrmatin f the handset. Currently subscribers will receive a bunce back message t infrm them when Text t service is nt available. Please make a vice call t 911. There is n text service t 911 available at this time in this area. This is a free message. Will nt wrk n NSI phnes (Nn-Service Initialized Handsets). Will nly wrk n the native netwrk, nt while raming. This is an "interim" slutin fr texting t 9-1-1, fr SMS. If a caller attempts t attach a file, pht r vide t the text, r t send it t multiple peple including 9-1-1, the netwrk will view this as MMS (Multimedia Message Service), s the text will nt be delivered t FCC website: What Yu Need t Knw Abut Text t

7 Wireless Emergency Alerts (WEA) A public safety system designed t permit authrized agencies (thrugh the Federal Emergency Management Agency (FEMA)) t send text-like messages t cnsumers with alert-capable wireless devices t alert them f emergencies in their area T-Mbile (alng with the ther natinal carriers) currently participates in WEA and sells WEA-capable devices System is part f FEMA s Integrated Public Alerts Warning System (IPAWS) Als knwn as Cmmercial Mbile Alert System r CMAS System currently uses cell bradcast technlgy t avid the risk that emergency alerts might get stuck in highly cngested areas 90-character message limit Intended t be a ntificatin service; nt an infrmatin service Supplements existing emergency ntificatin systems such as Radi/TV-based EAS and Natinal Weather Service All-Hazards Radi 8

8 Wireless Emergency Alerts (WEA) cnt d. Three classes f alerts: Presidential Alerts Imminent Threat t Life and Prperty Alerts AMBER Alerts Getargeting Alerts are gegraphically targeted, s nly custmers currently in the threat area will receive them. Fr example: If an alert is sent in New Yrk, a custmer with a WEA-capable device wh lives in that area will nt receive the alert if they are in Chicag at the time the alert is sent. Similarly, smene with a WEA-capable device visiting New Yrk frm Chicag when the alert is sent wuld receive the alert. Multiple Languages FCC regulatins currently d nt require transmissin f alerts in a language ther than English Special cadence and vibratin feature helps t make the alert mre identifiable 9

9 What s Next fr WEA? Multiple stakehlders are examining pssible capabilities fr Next Gen WEA (including DHS, FEMA, FCC, Wireless Industry, Academics, etc.) FCC cnvened Wrking Grup 2 in its Cmmunicatins Security, Reliability and Interperability Cuncil (CSRIC IV), which is tasked t examine characteristics fr the next generatin f WEA Grup is examining varius issues including: ptins fr testing the system, character limitatin, and gegraphic targeting T-Mbile and the ther carriers are actively engaged in plicy-riented discussins fr the service Semi-annual rundtable meetings arranged by FEMA s IPAWS Prgram Office and the Office f Disability Integratin and Crdinatin where industry experts and federal partners discuss IPAWS alerting capabilities and supprt fr the Access and Functinal Needs cmmunity. 10

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